Lexmark 4800 Series User Manual

Lexmark photo printer brochure
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4800 Series
June 2007
www.lexmark.com

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Summary of Contents for Lexmark 4800 Series

  • Page 1 4800 Series June 2007 www.lexmark.com...
  • Page 2: Safety Information

    Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
  • Page 3: Table Of Contents

    Finding the MAC address ... 33 Printing a network setup page ... 34 Sharing a printer in a Windows environment... 34 Finding a printer/print server located on remote subnets ... 35 Wireless networking...35 Finding IP addresses... 35 Assigning an IP address... 36 Configure IP address...
  • Page 4 Creating an ad hoc wireless network using Windows ... 39 Adding a printer to an existing ad hoc wireless network using Windows ... 40 Loading paper and original documents...41 Loading paper...41 Using the automatic paper type sensor...41 Loading envelopes...41 Loading labels...42 Loading greeting cards, index cards, photo cards, and postcards...42...
  • Page 5 Printing on both sides of the paper (duplexing) manually... 55 Changing printer settings...55 Saving and deleting print settings... 55 Using the Change Printer Default Settings submenu ... 56 Resetting printer software to factory default settings... 56 Resetting the printer to factory default settings ... 57 Working with photos...58...
  • Page 6 Creating Photo Greeting Cards ... 72 Viewing a slideshow of photos on the control panel display... 73 Printing a photo or selected photos ... 73 Printing all photos from a memory device ... 74 Printing photos stored on a memory device using the proof sheet... 74 Printing photos from a digital camera using DPOF ...
  • Page 7 Wi-Fi indicator is not lit ... 108 Wi-Fi indicator light is blinking orange during installation ... 108 Wi-Fi indicator light is orange ... 110 Wireless printer is no longer working... 111 Network printer does not show up in the printer selection list during installation ... 112...
  • Page 8 Printer cannot connect to the wireless network ... 113 Wireless Setup Utility cannot communicate with the printer during installation (Windows users only) ... 114 Checking your network name (Windows users only)... 115 Ping the access point ... 115 Ping the printer ... 116 Run the Wireless Setup Utility (Windows users only)...
  • Page 9 Cannot print documents from a memory card or flash drive... 132 Cannot print from digital camera using PictBridge ... 133 Printer cannot communicate with computers over peer-to-peer network ... 133 Printer is not able to communicate with the computer... 134 Problems when copying, scanning, or faxing ...
  • Page 10 Photo size error. Photo must fit on page..151 PictBridge Communication Error ... 152 Please remove the camera card... 152 Printer Carrier Stall ... 152 Proof Sheet Error... 152 Some photos removed from card by host... 152 Problems reading the memory card ... 152 Two-sided paper type error ...
  • Page 11: Introduction

    Lexmark 4800 Series folder. Double-click the printer Help icon. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. Where to find You can find this document in the printer box or on the...
  • Page 12 An icon of the User's Guide appears on your desktop, and the User's Guide: Comprehensive Version appears on the screen. You can also find this document on the Lexmark Web site at www.lexmark.com. Where to find To access the Lexmark Solution Center: Do one of the following: •...
  • Page 13 Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.
  • Page 14: Wireless Network Compatibility

    Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial number • Date purchased •...
  • Page 15: Setting Up The Printer

    Mac Help Printed booklet that serves as a guide. Note: Complete user information (User's Guide or Mac Help) can be found on the installation software CDs. Initial setup directions Connects the printer to the computer temporarily during some methods of installation.
  • Page 16: Understanding The Parts Of The Printer

    Green—Indicates that the printer is connected to a wireless network. Memory card slots Insert a memory card. PictBridge port Connect a PictBridge-enabled digital camera or a flash drive to the printer. Paper exit tray Hold paper as it exits. Top cover Access the scanner glass.
  • Page 17 Use the Scanner unit Print cartridge carrier Lexmark N2050 (internal wireless print server) USB port Duplex cover Power supply with port Access the print cartridges. Install, replace, or remove a print cartridge. Connect the printer to a wireless network. Connect the printer to a computer using a USB cable.
  • Page 18: Standalone Setup

    Standalone setup Unpack the printer. Remove all tape and packing material from all areas of the printer. Extend the paper exit tray.
  • Page 19 Raise the paper support. Extend the paper guides. Load paper. Connect the power cord.
  • Page 20 Make sure the power is on. Raise the control panel display. If prompted, set the language. Using the control panel of the printer, press display. Press to save. If prompted, set the country/region. Using the control panel of the printer, press on the display.
  • Page 21 Open the printer. Press down on the levers. Remove the tape from the black cartridge, and insert the cartridge in the left carrier. Close the black cartridge carrier lid.
  • Page 22 Remove the tape from the color cartridge, and insert the cartridge in the right carrier. Close the color cartridge carrier lid. Close the printer. Press An alignment page prints.
  • Page 23: Understanding The Printer Software

    Method 1 From the desktop, double-click the Productivity Studio icon. Click the Productivity Studio icon for the task you want to complete. Depending on the printer you have, some of the features of this software may not be applicable. Click...
  • Page 24 Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for more information, including how to change printer settings and troubleshooting. Select printer fax settings for: • Dialing and Sending • Ringing and Answering •...
  • Page 25 Change the appearance of the Printing Status window. • Turn printing voice notification on or off. • Change network printing settings. • Share information with us regarding how you use the printer. • Obtain software version information. • View ink levels and order new print cartridges. Maintenance •...
  • Page 26: Understanding The Control Panel

    Exit a menu or submenu, and return to the default copy, scan, or photo card screen. • Clear current settings or error messages, and return to default settings. • Turn the printer on and off. • Stop the print, copy, or scan process. • Save temporary settings.
  • Page 27: Navigating The Control Panel Menus

    Navigating the control panel menus The main menu consists of these items: • Copy • Photo • Print Files • Scan • Setup • Maintenance Press repeatedly until the item you want is highlighted. Press The menu that matches the previously highlighted item appears: •...
  • Page 28: Saving Settings

    An * appears next to the saved setting. Note: The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off. The Photo settings will not time out after two minutes of inactivity or turning off the power but will return to the default settings when a memory card or flash drive is removed.
  • Page 29: Installing The Printer Software

    If you want to connect the printer to the computer using a USB cable. – If the printer does not have a wireless print server installed and you want to connect the printer to the computer using a USB cable.
  • Page 30: Security Information

    Select or clear Play voice notification for printing events. Click OK. Security Information Third-party applications, including anti-virus, security, and firewall programs may alert you about the printer software being installed. For your printer to work properly, allow the printer software to run on your computer. Lexmark 4800 Series.
  • Page 31: Networking

    Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks.
  • Page 32 Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router. • The network is connected to the Internet through a DSL or a cable modem.
  • Page 33: What Information Do I Need And Where Do I Find It

    Any applicable security keys or passwords used with the network security encryption type Note: You must know this information in order to properly set up the printer for use on the wireless network. To obtain these settings, see the documentation that came with your wireless router or consult the person who set up your wireless network.
  • Page 34: Printing A Network Setup Page

    If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label that came with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MAC address when you need it.
  • Page 35: Finding A Printer/Print Server Located On Remote Subnets

    The printer software CD can automatically find the printers that are located on the same network as the computer. If the printer and print server are located on another network (called a subnet), you must manually enter an IP address during printer software installation.
  • Page 36: Assigning An Ip Address

    IP address. Most networks use DHCP to assign addresses. During the Direct IP printing installation of printer software, the IP address is visible in the printer list only as it is being assigned. The print object that is created in the Printers folder of the operating system will reference the MAC address of the printer in the port name.
  • Page 37: Configure Network Printers

    Configure network printers Configure To configure a network printer, select a printer from the list in the window. Click Configure to assign the printer an Internet Protocol (IP) address. Contact your system support person for more information. Add printers Specify remote subnets that may have direct network attached printers.
  • Page 38: Types Of Wireless Networks

    Types of wireless networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer. A wireless network where each device communicates with others through a wireless access point (wireless router) is set up in infrastructure mode.
  • Page 39: Advanced Wireless Setup

    If you don't have a wireless access point (wireless router) or would like to set up a standalone network between your printer and a computer with a wireless network adapter, you can set up an ad hoc network. For Windows Vista users...
  • Page 40: Adding A Printer To An Existing Ad Hoc Wireless Network Using Windows

    If the network does not appear, wait a minute and then click the Refresh network list button. Click Programs or All Programs Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the prompts on the computer screen.
  • Page 41: Loading Paper And Original Documents

    The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to print a photo, load photo paper into the printer.
  • Page 42: Loading Labels

    Loading labels You can load up to 25 sheets of labels at a time. Load labels with the print side facing you and the top of the sheet fed into the printer first. Make sure: • The print side of the labels faces you.
  • Page 43: Loading Transparencies

    You can load up to 50 transparencies at a time. Load transparencies with the rough side facing you. If the transparencies have a removable strip, each strip should face away from you and down toward the printer. Make sure: •...
  • Page 44: Loading Original Documents On The Scanner Glass

    Place the required stack of banner paper on the top cover. Feed the leading edge of the banner paper into the printer first. Make sure: • The paper is loaded in the center of the paper support. • The paper guides rest against the edges of the paper.
  • Page 45: Printing

    Click OK. Click OK or Print. Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. Load paper. Open a Web page using Microsoft Internet Explorer 5.5 or later. If you want to check or change your print settings: From the toolbar area, click Lexmark Adjust the print settings.
  • Page 46: Printing Photos Or Images From A Web Page

    Follow the instructions on the screen. When you are finished making changes, click Done. Select the size you want, the blank paper size in the printer, and the number of copies. Click Print Now. Printing multiple copies of a document With a document open, click File From the Print Setup dialog box, click Properties, Preferences, Options, or Setup.
  • Page 47: Collating Copies

    This option is available only when you are printing multiple copies. • If printing photos, to prevent smudging, remove each photo as it exits the printer, and let it dry before stacking. Printing the last page first (reverse page order) With a document open, click File Click Properties, Preferences, Options, or Setup.
  • Page 48: Pausing Print Jobs

    Select Cancel. Understanding the Print Files Options menu To use the Print Files function, your printer must be connected to a computer, and both the printer and computer must be on. Insert a memory card or flash drive containing document files into the printer.
  • Page 49: Printing Documents From A Removable Storage Device

    Make sure the printer is connected to a computer by a USB cable, and both the printer and the computer are Insert a memory card into a card slot, or insert a flash drive into the PictBridge port on the front of the printer.
  • Page 50: Printing Specialty Documents

    • Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image quality and outstanding value. • Transparency—A clear, plastic media primarily used for overhead projectors.
  • Page 51: Printing A Document As A Poster

    Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing a document as a poster With a document open, click File Click Properties, Preferences, Options, or Setup.
  • Page 52: Printing A Booklet

    The stacked bundles can be bound to make a booklet. When printing with a heavier paper stock, select a smaller number of Printed sheets per bundle. Click OK to close any printer software dialog boxes that are open. Print the document.
  • Page 53: Printing Iron-On Transfers

    With an image open, click File Click Properties, Preferences, Options, or Setup. From the Print Layout tab, select Mirror if you want the printer software to flip the image. Select Normal if you have a program that automatically flips the image.
  • Page 54: Printing On Both Sides Of The Paper

    Printing on both sides of the paper Understanding the two-sided printing (duplexing) function The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. This function is also known as two-sided printing or duplexing.
  • Page 55: Printing On Both Sides Of The Paper (Duplexing) Manually

    The printer then prints the even-numbered pages on the reverse sides of the odd-numbered pages, completing the two-sided sheets. Note: If you want to return to automatic duplexing, go to the Duplexing drop-down box and select Use Printer Settings. Changing printer settings...
  • Page 56: Using The Change Printer Default Settings Submenu

    Set the volume of the tone when a control panel button is pressed to either On or Off. On is the default. Set the printer to enter a power saving mode at or after a certain time limit. Allow your system support person to block to prevent individual users on a network from making printer setting changes using the Printer Setup Utility.
  • Page 57: Resetting The Printer To Factory Default Settings

    Note: Factory default settings cannot be deleted. Resetting the printer to factory default settings You can reset your printer to the original settings without using the printer software. Note: Resetting to factory default settings will delete all printer settings you selected.
  • Page 58: Working With Photos

    After the memory device is detected, press Note: If you connect a digital camera set to a supported mass storage format to the printer, you will be asked if you want to use PictBridge. Choose No to display the Photo Card Mode menu.
  • Page 59: Printing Photos From A Pictbridge-Enabled Digital Camera

    PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. You can connect a PictBridge-enabled digital camera to the printer, and use the camera to control printing photos.
  • Page 60: Inserting A Flash Drive

    Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
  • Page 61 • Microdrive Wait for the light located to the right of the slots on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from the memory card.
  • Page 62: Understanding The Pictbridge Default Print Settings Menu

    Notes: • The printer recognizes one memory card at a time. If you insert more than one memory card, a message appears on the display prompting you to remove all memory cards inserted. • If a USB flash drive is inserted together with the memory card, a message appears on the display prompting you to choose which memory device to use.
  • Page 63: Transferring All Photos From A Memory Card Using The Computer

    If the printer is connected to a wireless network, you will be asked to select the computer that you want to use. Press to select a computer. Press If you set a PIN during network setup and are being asked for it: Enter the PIN using the digit.
  • Page 64: Transferring Selected Photos From A Cd Or Flash Drive Using The Computer

    If you want to erase the photos from the memory card, click Yes. Note: Make sure all the photos have been copied before you select Yes to erase. Click Done. Remove the memory card to view your transferred photos in the Photo Library. Transferring selected photos from a CD or flash drive using the computer Insert a CD or a flash drive into the computer.
  • Page 65: Transferring Photos From A Memory Card To A Flash Drive

    Insert the flash drive. Press Press to highlight your selection among the following options: • Save All “N” Photos (Where “N” is the number of photos on the memory card detected by the printer.) • Save Recent Date Photos • Save Date Range Press Follow the instructions on the control panel display of the printer.
  • Page 66: Changing The Productivity Studio Library Preferences

    Changing the Productivity Studio library preferences From the desktop, double-click the Productivity Studio icon. From the Tools menu, click Preferences. Click Library. From here, you can choose how you want to sort photos. You can also set the minimum file size for the photo to appear in the library.
  • Page 67: Rotating A Photo

    Press to select Edit Photo. From here Brightness Rotate Crop Auto Enhance Remove Red Eye Colorized Effect Frames Make your selections using the control panel buttons. Press to save your changes. Press to go back to the photo. Press to select the number of copies to print. Note: The number of copies is automatically set to 1.
  • Page 68: Applying One-Click Auto Fixes To A Photo

    Click Image Resolution / Size. Select Photo Size to select from a list of defined photo sizes, or click Custom Size to enter a different photo size. Note: If you selected Photo Size, you can click Rotate to rotate your photo 90 degrees clockwise. If you selected Custom Size, enter the width and height for your custom-size photo.
  • Page 69: Enhancing A Photo

    Enhancing a photo The Enhance feature lets you make subtle adjustments to the brightness, contrast, and sharpness of an image. From the Productivity Studio Welcome Screen, click File With an image open, click the Enhancements tab. Click Enhance. Use the slider to adjust the Enhance setting. You can preview the changes to your image by comparing the Before and After preview panes at the top of the window.
  • Page 70: Changing The Brightness / Contrast Settings Of A Photo

    Changing the Brightness / Contrast settings of a photo From the Productivity Studio Welcome Screen, click File With an image open, click Enhancements. Click Brightness/Contrast. Adjust the brightness and contrast settings. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window.
  • Page 71: Printing Photos

    From the Quality drop-down list, select a print quality. From the Paper Size in Printer drop-down list, select the paper size. To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), select the options you want in the table.
  • Page 72: Printing Photo Packages

    Click Next. From the Quality drop-down list, select a copy quality. From the Paper Size in Printer drop-down list, select the paper size. From the Paper Type in Printer drop-down list, select the paper type. To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options you want in the table.
  • Page 73: Viewing A Slideshow Of Photos On The Control Panel Display

    From the Send Quality and Speed area of the screen, select the image size. Click Create E-mail to create an e-mail message with your photo greeting card(s) attached. Viewing a slideshow of photos on the control panel display Insert a memory card or flash drive. From the control panel, press Press repeatedly until View Slideshow is highlighted.
  • Page 74: Printing All Photos From A Memory Device

    Printing all photos from a memory device Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Insert a memory card or flash drive. From the control panel, press Press repeatedly until Print All Photos is highlighted.
  • Page 75: Printing Photos From A Digital Camera Using Dpof

    Note: If you specified a photo size while the memory card is still in the camera, make sure the size of the paper loaded in the printer is not smaller than the size you specified in the DPOF selection. Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)
  • Page 76 Click the Share tab to save or print your slideshow. Click View Show in the lower-right corner of the window to start the slideshow. Note: You can exit the slideshow any time by moving your cursor to the bottom center of the screen and clicking Exit Slideshow.
  • Page 77: Copying

    Copying Making a copy Load paper. Load an original document facedown on the scanner glass. From the control panel, press Press to select the number of copies. The number of copies is automatically set to 1. Press Making a color or black-and-white copy Load paper.
  • Page 78: Copying A Photo Using The Computer

    The photo appears in the right pane. From the Quality drop-down list, select the copy quality. From the Paper Size in Printer drop-down list, select the paper size. From the Paper Type in Printer drop-down list, select the paper type.
  • Page 79: Adjusting Copy Quality

    Press to select the number of copies. The number of copies is automatically set to 1. Press Press repeatedly until Resize is highlighted. Press to choose among the following options: 50 percent, 100 percent, 200 percent, Custom, Fit to Page, 2x2 Poster, 3x3 Poster, 4x4 Poster, or Borderless. Press to preview the output.
  • Page 80: Collating Copies Using The Control Panel

    Load the second page of the original document facedown on the scanner glass, and then press Repeat step 9 and step 10 until: • All the pages you want to copy have been saved to the printer memory. (Proceed to step 12.) • The memory has run out of space.
  • Page 81: Repeating An Image On One Page

    Copying on both sides of the paper (duplexing) The printer has a built-in duplex unit that lets you print on both sides of the paper without having to flip the paper manually. This is useful when printing long documents that need to be compiled.
  • Page 82: Copying Multiple Pages On One Sheet (N-Up)

    The printer scans the second page of the original document. The printer then prints the first page of the copy, pulls the paper inward, and prints the second page of the copy. Warning: Do not touch the paper while the printer is actively printing.
  • Page 83: Understanding The Copy Mode Menu

    Press From here Color Quality Content Type 2-Sided Original Paper Handling Use the control panel buttons to navigate the menu items and make your choices. Press to save your settings. Understanding the Copy Mode menu To access the Copy Mode menu: From the control panel, press Press From here...
  • Page 84: Scanning

    Scanning Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the control panel, press Press If your printer is connected to more than one computer: Press repeatedly until the computer to which you want to scan is highlighted.
  • Page 85: Scanning Text For Editing

    The Optical Character Recognition (OCR) feature turns a scanned document into text you can edit with a word- processing application. Make sure the printer is connected to a computer, and both the printer and the computer are powered on. Load an original document facedown on the scanner glass.
  • Page 86: Making A Color Or Black-And-White Scan

    Making a color or black-and-white scan Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the control panel, press Press If your printer is connected to more than one computer: Press repeatedly until the computer to which you want to scan is highlighted.
  • Page 87: Creating A Pdf From A Scanned Item

    From the desktop, double-click the Productivity Studio icon. Click Scan. Select the Several Photos option. Click Start. Creating a PDF from a scanned item Load an original document facedown on the scanner glass. From the desktop, double-click the Productivity Studio icon. From the Welcome Screen, click Convert to PDF.
  • Page 88: Understanding The Scan Mode Menu

    If you set a PIN during network setup and are being asked for it: Enter the PIN by pressing for that digit. Press Wait until the printer has finished downloading the scan applications list. From here You can Scan to Choose the computer to save your scan if there is more than one computer connected to the printer.
  • Page 89: Scanning To A Computer Over A Network Using The Control Panel

    Scanning to a computer over a network using the control panel Make sure: • The printer is connected to a network through a print server or through the wireless network connection. • The printer, the print server (if used), and the computer receiving the scan are all turned on.
  • Page 90: Changing The Productivity Studio Scan Settings

    If you set a PIN during network setup and are being asked for it: Enter the PIN using the digit. Press Wait until the printer has finished downloading the scan applications list. Press repeatedly until Change Default Settings is highlighted. Press...
  • Page 91: Adding A File To An E-Mail Message

    From here You can Original Size Set the size of the original document: Auto Detect, L, 2L, A6, A5, B5, A4, Wallet, 3 in x 5 in, 4 in x 6 in, 4 in x 8 in, 5 in x 7 in, 8 in x 10 in, or letter. Use the control panel buttons to navigate the menu items and make your choices.
  • Page 92: Scanning Documents Or Images For E-Mailing

    Scanning documents or images for e-mailing You can e-mail attached scanned images using your default e-mail application. Load an original document facedown on the scanner glass. From the desktop, double-click the Productivity Studio icon. Click E-mail. Select from the Photo, Several Photos, or Document options. Click Start.
  • Page 93: Faxing

    From the Receiving Faxes screen in the Fax Solutions Software, select Automatically, if not already selected by default. To set the number of telephone rings before the printer automatically receives faxes, select Receiving Settings. Click OK to save the settings.
  • Page 94: Maintaining The Printer

    Maintaining the printer Installing print cartridges Open the printer. Press down on the cartridge carrier levers. Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 96. If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier.
  • Page 95 Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. Close the color cartridge carrier lid. Close the printer, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press Note: The printer must be closed to start a new scan, print, or copy job.
  • Page 96: Removing A Used Print Cartridge

    Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer.
  • Page 97: Aligning Print Cartridges

    If you are printing from a computer, click Learn more on the message, select the check box, and click Close. • If you are using the printer without a computer, press Cancel. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. Aligning print cartridges Load plain paper.
  • Page 98: Preserving The Print Cartridges

    Keep a new cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The cartridges do not print correctly if left exposed for an extended period of time.
  • Page 99: Cleaning The Scanner Glass

    Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Part number Average cartridge standard page yield is up to...
  • Page 100 Lexmark Photo Paper Lexmark PerfectFinish Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Part Number 1021294 Paper size •...
  • Page 101: Troubleshooting

    • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance is generally 100–150 feet. • The printer is located away from other electronic devices that may interfere with the wireless signal.
  • Page 102: Software Does Not Install

    Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the Check wireless connection Check that the Wi-Fi indicator light is on. For more information, see “Understanding the parts of the printer” on page 16. Reinstall the software Turn off and then restart your computer.
  • Page 103: Page Does Not Print

    If an error message is displayed, resolve the error before trying to print again. Check power If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer. Reload paper Remove and then load paper.
  • Page 104: Understanding Warning Levels

    Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print. Reconnect power supply Press to turn the printer off.
  • Page 105: Removing And Reinstalling The Software

    D:\setup, where D is the letter of your CD-ROM drive. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region.
  • Page 106: Solving Printer Communication Problems

    How do I find out what type of security my network is using? You must know the security key and security mode in order to properly set up the printer for use on the wireless network. To obtain this information, see the documentation that came with your wireless router, see the Web page associated with the router, or consult the person who set up your wireless network.
  • Page 107: Wireless Network Printer Does Not Print

    Make sure the Wi-Fi indicator light is green. If it is not green, see “Wi-Fi indicator light is orange” or “Wi-Fi indicator light is blinking orange during installation” in “Wireless troubleshooting.” Check if printer driver is installed Make sure the printer driver is installed on the computer from which you are sending the print job. Do one of the following: •...
  • Page 108: Wi-Fi Indicator Is Not Lit

    Reinstall software Uninstall and then reinstall the printer software. Note: If more than one printer appears in the ”Select your printer” list, pick the printer with the MAC address that matches the address on the back of your printer. Wi-Fi indicator is not lit These are possible solutions.
  • Page 109 Make sure security keys are correct. For more information, see “Check your security keys” on page 106. Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding the MAC address” on page 33.
  • Page 110: Wi-Fi Indicator Light Is Orange

    In Windows XP and earlier: Start. Click Programs or All Programs Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen.
  • Page 111: Wireless Printer Is No Longer Working

    “Printing a network setup page” on page 34. Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding the MAC address” on page 33.
  • Page 112: Network Printer Does Not Show Up In The Printer Selection List During Installation

    Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel, or other network settings, or the wireless access point (wireless router) having been reset to factory defaults.
  • Page 113: Printer Cannot Connect To The Wireless Network

    Click Programs or All Programs Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen, including typing in the SSID of the wireless access point (wireless router) and the security keys when prompted.
  • Page 114: Wireless Setup Utility Cannot Communicate With The Printer During Installation (Windows Users Only)

    Check your advanced security settings • If you are using MAC address filtering to limit access to your wireless network, you must add the printer's MAC address to the list of addresses allowed to connect to your wireless access point (wireless router).
  • Page 115: Checking Your Network Name (Windows Users Only)

    If you are not using a unique network name, consult the documentation for your wireless access point (wireless router) to learn how to set a network name. If you set a new network name, you must reset the printer and computer SSID to the same network name. •...
  • Page 116: Ping The Printer

    Run the Wireless Setup Utility (Windows users only) Click Programs or All Programs Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen.
  • Page 117: Resetting An Internal Wireless Print Server To Factory Default Settings

    Photo Size menu item setting at 8.5 x 11 in. or 5 x 7 in. size, but your camera has a print size of 4 x 6 in. or L. You need to make sure your chosen photo size on the printer is 4 x 6 in. or 10 x 15 cm, depending on the typically used photo size for your country or region.
  • Page 118: Improving Print Quality

    Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
  • Page 119: Poor Text And Graphic Quality

    Use a different brand of paper Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark photo papers. Check paper condition Use only new, unwrinkled paper.
  • Page 120: Poor Quality At The Edges Of The Page

    Removing and reinstalling the software Software may not be installed correctly. Poor quality at the edges of the page These are possible solutions. Try one or more of the following: Check minimum print settings Unless you are using the borderless feature, use these minimum print margin settings: •...
  • Page 121: Print Speed Is Slow

    From the Quality/Speed area, select a lower print quality. Remove and reinstall the software It is sometimes helpful to remove the existing printer software and reinstall it. Partial document or photo prints These are possible solutions. Try one or more of the following: Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.
  • Page 122: Checking The Print Cartridges

    When you print documents with a large number of graphics, or with the Photo Quality/Speed setting, the printer uses more ink. The type of documents you print and the print quality you select affect the amount of ink the printer uses.
  • Page 123: Characters On Printout Are Missing Or Unexpected

    Check that the USB cable is not damaged and that the Close other open files before printing Before sending a file to print, close all other open files in the program you are using. The printer prints a blank page when too many files are open in the same program.
  • Page 124: Glossy Photo Paper Or Transparencies Stick Together

    Page prints with different fonts Make sure the correct printer is selected When printing from an application, make sure the selected printer is the correct printer you want to use to print your job. It is useful to have the default printer set to be the printer you use most often for printing.
  • Page 125: Printed Characters Are Improperly Formed Or Are Not Aligned Correctly

    Printouts have alternating bands of light and dark print If the printer pauses frequently during a print job and prints pages with alternating bands of light and dark print, it is printing data faster than the computer can send it. Banded printing occurs when the printer pauses frequently. You may need to change the printer software settings, or the problem may be that the printer and the computer are not able to communicate properly.
  • Page 126: Vertical Straight Lines Are Not Smooth

    Adjust the program settings for the document Use a different fill pattern in the program. For more information, see the program documentation. Perform maintenance on the print catridges You may need to clean the print cartridge nozzles. Print. Control Panel. Lexmark 4800 Series.
  • Page 127: Checking The Printer Status

    The printer icon says Ready. If it says Offline, right-click the icon, and then click Use Printer Online. • The printer icon has a check mark indicating that the printer is set as the default printer. If it is not, right-click the icon, and then click Set as Default.
  • Page 128: Checking The Spool Settings For Banner Printing

    USB symbol. Plug the long, flat end of the USB cable into this port. Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer. Check that the USB cable is not damaged and that the Checking the Spool Settings for banner printing Banner printing is not possible if certain Spool Settings are selected.
  • Page 129: Printer Is Busy Printing Another Job

    Ready or Busy Printing is listed as the status If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solution Center while you are attempting to print, try the suggestions below. Next, test the solution by sending a document to print.
  • Page 130: Test Page Does Not Print

    Make sure the cartridges are properly installed With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge, make sure it is properly installed in the left carrier.
  • Page 131: Duplex Unit Does Not Operate Correctly

    These are possible solutions. Try one or more of the following: Check paper size and type Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic duplexing, use only letter- or A4-size plain paper.
  • Page 132: Printer Is Trying To Print To File

    Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer connected to the computer, first make sure the printer is attached with a USB cable to a USB port on the computer.
  • Page 133: Cannot Print From Digital Camera Using Pictbridge

    • The host computer can print to the printer. • The printer is shown as Shared in the Printers and Faxes folder (Windows XP and Windows 2000) or Printers folder (Windows Vista) on the host computer. Check the printer status...
  • Page 134: Printer Is Not Able To Communicate With The Computer

    Click OK. Try to locate the printer from the remote computer If the printer is shown as Shared on the host computer, but you still cannot print, try to locate the printer from the remote computer. Windows 2000, Windows XP, or Windows Vista users: Open the Printers or Printers and Faxes folder.
  • Page 135: Problems When Copying, Scanning, Or Faxing

    USB symbol. Plug the long, flat end of the USB cable into this port. Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer. Check that the USB cable is not damaged and that the...
  • Page 136: Experiencing Poor Quality Or Incorrect Output

    How to clear and avoid paper jams To clear the paper path: Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, lift the scanner unit to open the printer.
  • Page 137: Paper Jam In The Printer

    Press Reprint any missing pages. To avoid paper jams, do not force paper into the printer. Paper jam in the printer Eject the paper automatically To remove the paper jam, eject the paper: Press and hold Remove the paper from the paper exit tray.
  • Page 138: Printer Does Not Feed Paper, Envelopes, Or Specialty Media

    Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print. Banner paper jams These are possible solutions.
  • Page 139: Paper Continues To Jam

    Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see “Choosing compatible specialty paper types” on page 50. Are you loading the paper correctly? For more information, see “Loading paper”...
  • Page 140: Memory Card Troubleshooting

    These are possible solutions. Try one or more of the following: Check memory card type Make sure that the type of memory card you are using can be used in the printer. Check memory card placement Make sure you have inserted the memory card in the correct slot.
  • Page 141: Photos Do Not Transfer From A Memory Card Across A Wireless Network

    Check memory card type Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card” on page 60. Check to see if the memory card is damaged Check that there is no obvious damage to the memory card.
  • Page 142: Copy Troubleshooting

    Make sure that the type of memory card you are using can be used in the printer. Check to see if the memory card is damaged Check to see that there is no obvious damage to the memory card. Remove memory cards properly from the printer to avoid corruption of data.
  • Page 143: Poor Copy Quality

    Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the computer screen” on page 153. Check ink Check the ink levels, and install a new print cartridge if necessary.
  • Page 144: Copied Item Does Not Match The Original Item

    These are possible solutions. Try one or more of the following: Check messages Resolve all error messages. Check power If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer.
  • Page 145: Scan Was Not Successful

    Double-click the printer you want to check. Click Printer. Make sure no check mark appears next to Pause Printing. If a check mark appears next to Set As Default Printer, you must select the correct printer from a list each time you print.
  • Page 146: Poor Scanned Image Quality

    These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the printer display” on page 147. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
  • Page 147: Error Messages On The Printer Display

    Use new paper Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on used paper, which could cause the alignment error message to appear. Cartridge Error (1102, 1203, 1204, or 120F) Remove the print cartridges, and close the cartridge carrier lids.
  • Page 148: Black Ink Low / Color Ink Low / Photo Ink Low

    Reinstall the black cartridge or the photo cartridge in the left carrier. Reinstall the color cartridge in the right carrier. Invalid Device The device attached to the printer is not supported. Attach a supported device, or use other printer features.
  • Page 149: Left Cartridge Error / Right Cartridge Error

    Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). Remove the indicated print cartridge and close the cartridge carrier lid. Close the scanner unit. Disconnect the power cord from the electrical outlet. Reconnect the power cord to the electrical outlet.
  • Page 150: Memory Failure

    No proof sheet information The photo proof sheet you printed and scanned is no longer valid. You may have removed the memory card or flash drive from the printer, or turned off the printer, before scanning the photo proof sheet.
  • Page 151: Only One Photo Enhancement May Be Chosen At A Time

    Paper or Photo Size error One or more photos selected for printing have a size that does not match the size of the paper loaded in the printer. Change the photo size to match the size of the paper loaded in the printer, or change the paper size to match the photo size.
  • Page 152: Pictbridge Communication Error

    Press Start Color or Start Black to begin printing. PictBridge Communication Error Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer. Please remove the camera card. The printer can read either a PictBridge-enabled digital camera or a memory card, but not both at the same time.
  • Page 153: Two-Sided Paper Type Error

    Press to choose the correct selection. Note: Use only plain paper in letter or A4 size. The printer will not make duplex copies on envelopes, card stock, or photo paper. Two-sided printing is not supported on the current paper size The paper size is not supported for duplex printing.
  • Page 154: Left/Right Cartridge Missing

    Plug the printer into a different outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet. Is there a problem with the connections? If the printer is connected to an external device, the problem may be with the device. Check the setup information that came with the device to make sure it is properly installed.
  • Page 155: Out Of Paper

    Note: To avoid paper jams, do not force paper into the printer. Multiple All-In-Ones found Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can choose which printer you want to use: Select the printer from the list.
  • Page 156: Notices

    This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Evercolor and PerfectFinish are trademarks of Lexmark International, Inc.
  • Page 157: Exposure To Radio Frequency Radiation

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 158: European Ec Directives Conformity Statement For Radio Products

    NMB-003. Industry Canada notice The following notices are applicable if your printer has a wireless network card installed. Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 159 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 160: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
  • Page 161: Power Consumption

    The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.
  • Page 162: Limited Warranty

    This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts...
  • Page 163: Limitation Of Liability

    Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.
  • Page 164 (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
  • Page 165 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support...
  • Page 166: Networking Glossary

    A test to see if your computer can communicate with another device The name you assign to your printer so that you and others can identify it on the network A device that shares a single Internet connection with multiple computers or other devices.
  • Page 167 WPA (Wi-Fi Protected Access) WPA2 An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing. A lightweight, flexible cable that lets the printer communicate with the computer at much...
  • Page 168: Index

    97 cleaning 97 installing 94 ordering 99 preserving 98 removing 96 using genuine Lexmark 96 wiping 97 printing photos from 71 transferring all photos using computer 64 transferring selected photos using the computer 64 Change Printer Default Settings...
  • Page 169 43 custom-size paper, printing 52 default settings saving 28 shown with asterisk 28 using 28 defaults resetting printer software to factory defaults 56 resetting printer to factory defaults 57 Scan menu 88 defaults, change Photo Card Mode menu 58...
  • Page 170 42 language changing 101 last page first 47 left cartridge error 149 left cartridge incorrect 149 left cartridge missing 149 Lexmark Productivity Studio creating and viewing slideshow 75 library preferences changing 66 loading banner paper 43 custom-size paper 43...
  • Page 171 70 network adapters using 38 network printer installing 36 network printer does not show up in printer selection list during installation (Windows) 112 network printers configuring 37 network scanning 89 network setup page, printing 34...
  • Page 172 97 cleaning 97 installing 94 ordering 99 preserving 98 refilling 96 removing 96 using genuine Lexmark 96 wiping 97 print file error 155 Print Files Mode menu 48 print is dark or smudged 124 print jobs canceling 48 print settings...
  • Page 173 103 power button is not lit 101 software does not install 102 shared printing peer-to-peer method 36 point-and-print method 36 sharing printer in Windows 34 sharpening photo 68 slideshow creating and viewing 75 viewing photos on control panel display 73...
  • Page 174 125 printer cannot communicate over peer-to-peer network 133 printer communication problems 106 printer is trying to print to file 132 printer not communicating with computer 134 printer plugged in but does not print 131 printer status 127...
  • Page 175 Web site finding 11 white lines appear in graphics or black areas 126 wireless network adding a printer to existing ad hoc network using Windows 40 common home configurations 31 creating an ad hoc network using Windows 39 MAC address 33...
  • Page 176 Wi-Fi indicator light is blinking orange 108 Wi-Fi indicator light is orange 110 Wi-Fi indicator lights description 29 Work with Documents and Photos scanning a photo to 85 wrong printer attached 135...

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