HP Z820 Workstation Series User Manual page 7

Restoring SLED (preloaded systems only) ........................................................................ 46
Proprietary graphics drivers ............................................................................................................... 46
7 Updating the workstation ................................................................................................................................ 47
Updating the workstation after first boot ............................................................................................. 47
Upgrading the BIOS ........................................................................................................................... 47
Determining the current BIOS version ............................................................................... 47
Upgrading BIOS ................................................................................................................. 48
Upgrading device drivers .................................................................................................................... 48
8 Diagnostics and Minor Troubleshooting ......................................................................................................... 49
Calling support ................................................................................................................................... 49
Locating ID labels ............................................................................................................................... 50
Locating warranty information ............................................................................................................ 50
HP troubleshooting resources and tools ............................................................................................ 50
HP Support Assistant (HPSA) ........................................................................................... 50
Online support ................................................................................................................... 51
Helpful hints ....................................................................................................................... 53
9 Routine Care ................................................................................................................................................... 55
General cleaning safety precautions .................................................................................................. 55
Cleaning the chassis .......................................................................................................................... 55
Cleaning the keyboard ....................................................................................................................... 56
Cleaning the monitor .......................................................................................................................... 56
Cleaning the mouse ........................................................................................................................... 57
Troubleshooting a problem ............................................................................... 52
Instant Support and Active Chat ....................................................................... 52
Customer Advisories, Customer and Security Bulletins, and Customer
Notices .............................................................................................................. 52
Product Change Notifications ............................................................................ 52
At startup ........................................................................................................... 53
During operation ................................................................................................ 53
Customer self repair .......................................................................................... 54
Other troubleshooting options ........................................................................... 54
vii