2 Handsets KX-TG4392NZ Model No. Model shown is KX-TG4381NZ. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use.
TG43xxNZ(e)_OI.book Page 2 Tuesday, August 26, 2008 1:58 PM Table of Contents Introduction Voice Mail Service Product information ....3 Voice mail service....37 Accessory information .
TG43xxNZ(e)_OI.book Page 3 Tuesday, August 26, 2008 1:58 PM Introduction Product information Thank you for purchasing a Panasonic digital cordless phone. L The suffix (NZ) in the following model numbers will be omitted in these instructions: KX-TG4381NZ/KX-TG4382NZ/KX-TG4391NZ/KX-TG4392NZ L References in these operating instructions to the charger and multiple handsets are for KX-TG4382/KX-TG4392 only.
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TG43xxNZ(e)_OI.book Page 4 Tuesday, August 26, 2008 1:58 PM Introduction Feature differences Intercom Model No. Answering system | ⇔ N N ⇔ N KX-TG4381 – – – KX-TG4382 – – KX-TG4391 – KX-TG4392 *1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets.
*2 The handset cover comes attached to the handset. Replacement battery information L Please contact your nearest Panasonic dealer for sales information. L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. For best performance, we...
TG43xxNZ(e)_OI.book Page 6 Tuesday, August 26, 2008 1:58 PM Introduction Radio waves emitted from this product may cause such devices to For your safety malfunction resulting in an accident. To prevent severe injury and loss of Operating safeguards life/property, read this section carefully L Unplug the product from power outlets before using the product to ensure before cleaning.
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TG43xxNZ(e)_OI.book Page 7 Tuesday, August 26, 2008 1:58 PM Introduction L Never touch uninsulated telephone General notice wires or terminals unless the telephone line has been disconnected L This equipment will be inoperable at the network interface. when mains power fails. L Use caution when installing or L When a failure occurs which results in modifying telephone lines.
Base unit location/avoiding noise equipment of a different make or The base unit and other compatible model, nor does it imply that any Panasonic units use radio waves to product is compatible with all of communicate with each other. Telecom’s network services.
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TG43xxNZ(e)_OI.book Page 9 Tuesday, August 26, 2008 1:58 PM Introduction L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as heaters, kitchen stoves, etc.
TG43xxNZ(e)_OI.book Page 10 Tuesday, August 26, 2008 1:58 PM Preparation ■ KX-TG4391/KX-TG4392 Controls A B C D E Base unit ■ KX-TG4381/KX-TG4382 A Charge contacts B Speaker C {■} (STOP) D {ERASE} A Charge contacts E {GREETING REC} (Recording) B {LOCATOR} F {GREETING CHECK} G {^} (VOL.: Volume up) {V} (VOL.: Volume down)
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TG43xxNZ(e)_OI.book Page 11 Tuesday, August 26, 2008 1:58 PM Preparation K Display Handset L {OFF} M Navigator key ({^}/{V}/{<}/{>}) ? (Volume: {^}/{V}) N {PAUSE} {REDIAL} O {HOLD} P {HOLD} {INTERCOM} Q Microphone R Charge contacts Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}.
TG43xxNZ(e)_OI.book Page 12 Tuesday, August 26, 2008 1:58 PM Preparation Charger Display Available for: KX-TG4382/KX-TG4392 Handset display items L Use only the supplied Panasonic AC Item Meaning adaptor PQLV209AL. Battery level Handset number Someone is using the Line in line.
(S, T) or the unit contacts. – Ensure correct polarities (S, T). L When replacing the batteries: – USE ONLY rechargeable Ni-MH batteries AAA (R03) size. – Do NOT use Alkaline/Manganese/Ni-Cd batteries. – We recommend using the Panasonic rechargeable batteries noted on page 5, 7.
L KX-TG4391/KX-TG4392 The batteries need to be charged if the handset beeps while you are engaged in a call or operating the answering system remotely. Panasonic Ni-MH battery performance (supplied batteries) *1 KX-TG4382/KX-TG4392 Note: Operation Operating time...
TG43xxNZ(e)_OI.book Page 15 Tuesday, August 26, 2008 1:58 PM Preparation L The battery level may not be displayed correctly after you replace Setting up the unit the batteries. In this case, place the before use handset on the base unit or charger and let it charge for at least 7 hours.
TG43xxNZ(e)_OI.book Page 16 Tuesday, August 26, 2008 1:58 PM Preparation Belt clip You can hang the handset on your belt or pocket using the supplied belt clip. To attach the belt clip To remove the belt clip Headset (optional) Connecting a headset to the handset allows for hands-free conversations.
TG43xxNZ(e)_OI.book Page 17 Tuesday, August 26, 2008 1:58 PM Making/Answering Calls {Erase} i {Yes} i {OFF} Making calls Pause (for PBX/long distance service users) Lift the handset and dial the phone A pause is sometimes required when number. making calls using a PBX or long L To correct a digit, press {Clear}.
TG43xxNZ(e)_OI.book Page 18 Tuesday, August 26, 2008 1:58 PM Making/Answering Calls Note: Adjusting the handset ringer volume L If a call is kept on hold for more than 9 Press {^} or {V} repeatedly to select the minutes, an alarm tone starts to sound desired volume while the handset is and the ringer indicator flashes ringing for an incoming call.
TG43xxNZ(e)_OI.book Page 19 Tuesday, August 26, 2008 1:58 PM Making/Answering Calls the 2nd caller’s information is displayed phonebook as emergency numbers after you hear the call waiting tone on the (numbers stored with a # at the handset. beginning of the name) can be dialled using the phonebook (page Press {CALL WAIT} to answer the 20).
TG43xxNZ(e)_OI.book Page 20 Tuesday, August 26, 2008 1:58 PM Phonebook Character table for entering names Phonebook Character The phonebook allows you to make calls & ’ – . without having to dial manually. You can a b c A B C 2 add 50 names and phone numbers to d e f D E F 3...
TG43xxNZ(e)_OI.book Page 21 Tuesday, August 26, 2008 1:58 PM Phonebook During an outside call, press Searching by first character {MENU}. (alphabetically) L Instead of pressing {MENU}, you can also press {Ph.book} if it is {Phonebook} i {Search} shown on the display. Press the dial key ({0} –...
TG43xxNZ(e)_OI.book Page 22 Tuesday, August 26, 2008 1:58 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 22) –...
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TG43xxNZ(e)_OI.book Page 23 Tuesday, August 26, 2008 1:58 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page Initial setting Set answering Ring count (KX-TG4391/ Recording time KX-TG4392) Remote code Voice Mail Store VM access# – Message alert – – LCD contrast –...
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TG43xxNZ(e)_OI.book Page 24 Tuesday, August 26, 2008 1:58 PM Programming Programming using the direct commands {MENU} i {#} Enter the desired feature code. Enter the desired setting code. i {Save} L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}.
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TG43xxNZ(e)_OI.book Page 25 Tuesday, August 26, 2008 1:58 PM Programming Feature Feature Setting code System Page code setting – Store VM {3}{3}{1} access# {1}: <Caller ID – Time {2}{2}{6} adjustment [auto]> (Caller ID {0}: Manual subscribers only) – – V.M. access {3}{3}{0} For the answering system (KX-TG4391/KX-TG4392) Feature...
TG43xxNZ(e)_OI.book Page 26 Tuesday, August 26, 2008 1:58 PM Programming Turning night mode on/off Special instructions {MENU} i {#}{2}{3}{8} for programmable {V}/{^}: Select “On” or “Off”. i settings {Save} i {OFF} Note: L When the night mode is turned on, Night mode “Night mode”...
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TG43xxNZ(e)_OI.book Page 27 Tuesday, August 26, 2008 1:58 PM Programming Note: L To stop the alarm, press any dial key or place the handset on the base unit or charger. L When the handset is in use, the alarm will not sound until the handset is in standby mode.
TG43xxNZ(e)_OI.book Page 28 Tuesday, August 26, 2008 1:58 PM Caller ID Service L If the unit cannot receive caller information, the following is displayed: Using Caller ID service – “Out of area”: The caller dialled from an area which does not Important: provide Caller ID service.
TG43xxNZ(e)_OI.book Page 29 Tuesday, August 26, 2008 1:58 PM Caller ID Service L The ringer may be changed after the another handset. (KX-TG4382/ 2nd ring. KX-TG4392) L If an arrow “→” is displayed after the Find the desired item (page 20). i number, the whole phone number is {Option} not shown.
TG43xxNZ(e)_OI.book Page 30 Tuesday, August 26, 2008 1:58 PM Caller ID Service {Save} Editing a caller’s phone L If there is name information for the number before calling back caller, go to step 5. You can edit a phone number in the Enter the name (16 characters max.;...
TG43xxNZ(e)_OI.book Page 31 Tuesday, August 26, 2008 1:58 PM Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. Available for: KX-TG4391/KX-TG4392 The answering system can answer and Turning the answering record calls for you when you are system on/off...
TG43xxNZ(e)_OI.book Page 32 Tuesday, August 26, 2008 1:58 PM Answering System Recording your greeting Listening to messages message using the base unit You can record your own greeting message (2 minutes max.). When new messages have been {GREETING REC} recorded, the message indicator on the Within 10 seconds, press base unit flashes.
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TG43xxNZ(e)_OI.book Page 33 Tuesday, August 26, 2008 1:58 PM Answering System Operation Listening to messages Turn answering system off using the handset {*}{4} or Erase currently When new messages have been playing message {Erase} recorded: Erase all messages {*}{5} – “New message” is displayed. *1 If pressed within the first 5 –...
TG43xxNZ(e)_OI.book Page 34 Tuesday, August 26, 2008 1:58 PM Answering System Voice guidance Remote operation During remote operation, the unit’s voice guidance starts and prompts you to Using a touch-tone phone, you can call press {1} to perform a specific your phone number from outside and operation, or press {2} to listen to more access the unit to listen to messages or...
TG43xxNZ(e)_OI.book Page 35 Tuesday, August 26, 2008 1:58 PM Answering System *2 To resume operation, enter a remote when there are no new messages. If you command within 15 seconds, or the call your phone from outside to listen to voice guidance starts.
TG43xxNZ(e)_OI.book Page 36 Tuesday, August 26, 2008 1:58 PM Answering System your service provider/telephone Note: company. L While message alert is on, battery operating time is shortened (page 14). Note: L This service can capture messages while the user is on a dial-up Internet connection.
TG43xxNZ(e)_OI.book Page 37 Tuesday, August 26, 2008 1:58 PM Voice Mail Service {MENU} i {#}{3}{3}{1} Voice mail service Enter your access number (32 digits max.). i {Save} i {OFF} For Telecom Call Minder or Note: TelstraClear Message Mailbox service L When storing your voice mail access subscribers number and your mailbox password, To receive Call Minder or Message...
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TG43xxNZ(e)_OI.book Page 38 Tuesday, August 26, 2008 1:58 PM Voice Mail Service Follow the pre-recorded instructions. When finished, press {OFF}. Note: L If {VM} is not displayed, the voice mail access number has not been stored. Store the number (page 37). L If the handset still indicates there are new messages even after you have listened to all new messages, turn it...
TG43xxNZ(e)_OI.book Page 39 Tuesday, August 26, 2008 1:58 PM Intercom/Locator Base unit Intercom ■ KX-TG4391/KX-TG4392 Intercom calls can be made between the {INTERCOM} following units: L All registered handsets beep. – between handsets (KX-TG4382) L To stop paging, press – between the handset and base unit {INTERCOM}.
TG43xxNZ(e)_OI.book Page 40 Tuesday, August 26, 2008 1:58 PM Intercom/Locator ■ KX-TG4391/KX-TG4392 During an outside call, press {INTERCOM} to put the call on hold. Press {INTERCOM}, then press {OFF}. Press the right soft key. Note: Wait for the paged party to answer. L When the ringer volume for outside L If the paged party does not calls is set to off (page 24), the...
TG43xxNZ(e)_OI.book Page 41 Tuesday, August 26, 2008 1:58 PM Useful Information Insert the hooks on the wall mounting adaptor into the holes 1 Wall mounting and 2 on the base unit. Base unit Lead the telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow.
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TG43xxNZ(e)_OI.book Page 42 Tuesday, August 26, 2008 1:58 PM Useful Information Connect the telephone line cord. Mount the charger (A), then slide it Drive the screws (not included) into down (B) and to the right (C) until it the wall. Mount the unit, and then is secure.
TG43xxNZ(e)_OI.book Page 43 Tuesday, August 26, 2008 1:58 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The called handset or base unit is in use. Busy L Another handset is in use and the system is busy.
TG43xxNZ(e)_OI.book Page 44 Tuesday, August 26, 2008 1:58 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution...
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TG43xxNZ(e)_OI.book Page 45 Tuesday, August 26, 2008 1:58 PM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or L Battery charge is low. Fully charge the 7 flashes. batteries (page 14). I fully charged the batteries, but L Clean the charge contacts and charge again 7 still flashes or 8 is (page 14).
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TG43xxNZ(e)_OI.book Page 46 Tuesday, August 26, 2008 1:58 PM Useful Information Caller ID Problem Cause/solution Caller information is not L You need to subscribe to Caller ID service. displayed. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line socket, plug the unit directly into the wall socket.
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TG43xxNZ(e)_OI.book Page 47 Tuesday, August 26, 2008 1:58 PM Useful Information Answering system (KX-TG4391/KX-TG4392) Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on messages. (page 31). L The message memory is full. Erase unnecessary messages (page 32).
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Press {MENU} i {#}{1}{3}{1} i {3}{3}{5} i {OK} i {1} or {2} (The handset number which you want to cancel). Try to re-register it again. L If the above remedy does not solve the problem, contact your nearest Panasonic service centre.
TG43xxNZ(e)_OI.book Page 49 Tuesday, August 26, 2008 1:58 PM Useful Information Dial lock Important: L Anyone can turn off the dial lock using the following method. Be sure to keep these operating instructions in a safe place in order to prevent unauthorised persons from using your phone without permission.
TG43xxNZ(e)_OI.book Page 50 Tuesday, August 26, 2008 1:58 PM Useful Information Specifications General 5 °C – 40 °C Operating environment Frequency 5.76 GHz – 5.84 GHz Base unit Dimensions Approx. height 63 mm × width 140 mm × depth 119 mm Mass (Weight) KX-TG4381/KX-TG4382 Approx.
TG43xxNZ(e)_OI.book Page 51 Tuesday, August 26, 2008 1:58 PM Index Key tone: 24 Index Line mode: 24 M Making calls: 17 Alarm: 26 Missed calls: 28 Answering calls: 17 Mute: 18 Answering system Night mode: 26 Call screening: 31 Pause: 17 Erasing messages: 32, 33, 34 Phonebook: 20 Greeting only: 36...
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1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.