Panasonic KX-TGE262C Operating Instructions Manual
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Panasonic KX-TGE262C Operating Instructions Manual

Link-to-cell bluetooth convergence solution
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Link-to-Cell Bluetooth Convergence Solution
Model shown is KX-TGE262.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our support page on: www.panasonic.ca
TGE26x_27xC(en)_1224_ver012.pdf
Operating Instructions
Model No.
1
KX-TGE262C
KX-TGE263C
KX-TG465CSK
2013/12/24
15:43:28

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  • Page 1 Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please visit our support page on: www.panasonic.ca TGE26x_27xC(en)_1224_ver012.pdf 2013/12/24 15:43:28...

  • Page 2: Table Of Contents

    Table of Contents Introduction Programming Model composition ........3 Menu list .............36 Accessory information ........3 Alarm ............43 Night mode ..........44 Important Information Call block ............45 For your safety ..........6 Other programming ........46 Important safety instructions ......7 Registering a unit ........47 For best performance ........7 Call Display Service Other information .........8 Specifications ..........9...

  • Page 3: Introduction

    Introduction Model composition n KX-TGE260 series R Model shown is KX-TGE262. n KX-TG465SK series R Model shown is KX-TG465SK. Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGE260 series KX-TGE262 KX-TGE260 KX-TGEA20 KX-TGE263 KX-TGE260 KX-TGEA20 KX-TG465SK series KX-TG465SK KX-TGE270 KX-TGEA20...
  • Page 4 Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.
  • Page 5 R The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Panasonic Corporation is under licence. R All other trademarks identified herein are the property of their respective owners.

  • Page 6: Important Information

    Confirm that external RF energy. smoke has stopped emitting and contact us by visiting our support page on: www.panasonic.ca CAUTION R Unplug from power outlets and never touch the inside of the product if its casing has Installation and location been broken open.

  • Page 7: Important Safety Instructions

    Failure to follow these instructions may Base unit location/avoiding noise cause the batteries to swell or explode. Attention: The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –...

  • Page 8: Other Information

    R The product should not be exposed to direct sunlight. As an ENERGY STAR ® Partner, Panasonic R Do not place heavy objects on top of the has determined that this product meets the product. ENERGY STAR guidelines for energy R When you leave the product unused for a efficiency.

  • Page 9: Specifications

    Important Information Specifications R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) Bluetooth wireless technology 2.1 R Frequency range: 1.92 GHz to 1.93 GHz (DECT) 2.402 GHz to 2.48 GHz (Bluetooth) R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit:...

  • Page 10: Getting Started Setting Up

    (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Note: R Use only the supplied Panasonic AC adaptor PNLV226. R Follow the directions on the display to set up the unit.
  • Page 11 R Use the supplied rechargeable batteries. feature is activated. For replacement, we recommend using the R Eco mode is turned off when the clarity Panasonic rechargeable batteries noted on booster is activated (page 23). page 4, 7. Note for battery charging R It is normal for the handset to feel warm during charging.

  • Page 12: Controls

    Getting Started MOFFN N (NOISE REDUCTION/Smart Controls function key) indicator Handset Charge contacts n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. After a cellular phone is paired, MCELLN is displayed.

  • Page 13: Display Icons/Indicators

    Getting Started CELL 2 indicator MCELL 1N M N (Skip) Message counter MCELL 2N M N (Repeat) N (PLAY/STOP) Microphone Message indicator Dial keypad (*: TONE) MLOCATES CELLN MHANDSET LOCATORN MjN/MkN (VOL.: Volume up/down) Display icons/Indicators MERASEN N (Skip) N (Repeat) Handset display items n KX-TG465SK series: page 3 Item...
  • Page 14 Getting Started Item Meaning Status Meaning Night mode is on. (page 44) A cellular phone is connected. Ready to make/receive Privacy mode is on. cellular calls. (page 42) Flashing – The cellular line is in use. Alarm is on. (page 43) –...

  • Page 15: Language Settings

    Getting Started Language settings Recording your greeting message Display language You can record your own greeting message You can select either “English” or instead of using a pre-recorded greeting message. See page 55 for details. “Français” as the display language. The default setting is “English”.
  • Page 16 Getting Started activated. You can talk or listen to new messages without lifting up the handset. If you want to perform further operations, lift up the handset. R When the unit has new messages, new Voice Mail messages, and missed calls, the unit can be operated to play the new messages first, play the new Voice Mail messages next, and then show the missed...

  • Page 17: Link To Cell

    R For more details and the list of compatible You can cancel the pairing of a cellular phone cellular phones, please visit our Web site: that is stored in the base unit. http://www.panasonic.ca/link2cell For CELL 1: MMENUN#6111 R Before pairing a Bluetooth enabled cellular For CELL 2: MMENUN#6112...

  • Page 18: Link To Cell Settings

    Link to Cell phone’s ringer tone. Caller information is not announced even if the Talking Call Link to cell settings Display is turned on. Important: Selecting which unit receives R To use this feature, your cellular phone cellular calls must support Bluetooth in-band ringtone. Refer to your cellular phone’s operating You can select which unit rings and receives instructions.
  • Page 19 Link to Cell unit range. You can set the interval. The MOFFN default setting is “1 min”. Important: Cellular line only mode (If you do R When 3 Bluetooth devices (2 cellular not use the landline) phones and 1 headset) are paired to the base unit, only 2 Bluetooth devices can be If you do not use the landline, we recommend used with the unit at the same time, and the...
  • Page 20 Link to Cell When you use the landline again Changing the Bluetooth PIN (Personal Identification Number) Before connecting the telephone line to the base unit, select “Off” in step 2, “Cellular line The PIN is used to pair cellular phones to the only mode (If you do not use the landline)”, base unit.

  • Page 21: Making/Answering Calls Using The Handset

    Making/Answering Calls Using the Handset – a specific line is set to make cellular Making cellular calls calls (page 20). MbN: Select the desired cellular phone. a Important: MSELECTN R The unit can be used to talk on 2 lines at Erasing a number in the redial list the same time (for example, 2 cellular lines, or the landline and 1 cellular line).

  • Page 22: Answering Calls

    Making/Answering Calls Using the Handset You can finish talking by pressing MOFFN MbN: Select the desired phone number. without lifting up the handset. Adjusting the handset ringer volume Pause (for PBX/long distance service Press MjN or MkN repeatedly to select the users) desired volume while ringing.
  • Page 23 Making/Answering Calls Using the Handset is not displayed even though the Flash for landline calls feature is activated. MFLASHN allows you to use the special features of your host PBX such as transferring Handset noise reduction an extension call, or accessing optional telephone services.
  • Page 24 Making/Answering Calls Using the Handset – a specific line is set to make Transferring a cellular call cellular calls (page 20). between the handset and a MbN: Select the desired cellular phone. cellular phone a MSELECTN n While another unit is on a landline call: Transferring a cellular call from the To join the conversation, press M handset to a cellular phone...

  • Page 25: Power Back-Up Operation For Landline

    To hang up the 2nd call and return to the mode. 1st call (landline call), press MOFFN, then press M Panasonic Ni-MH battery performance (supplied batteries) Answering a 2nd call during a cellular during power back-up mode call When the batteries are fully charged, Press MMENUN during a cellular call.
  • Page 26 Making/Answering Calls Using the Handset Making a call using the redial list n When only 1 handset is registered: Lift the handset. MEN REDIAL MbN: Select the desired phone number. Within 1 minute, place the handset on the base unit. R Wait until speakerphone is turned on automatically and the call is made.

  • Page 27: Making/Answering Calls Using The Base Unit

    Making/Answering Calls Using the Base Unit Note: Making cellular calls R While on a call, you can switch from the base unit to the handset: – Press M N on the handset, then press Available for: MZN on the base unit with the privacy KX-TG465SK series (page 3) mode off (page 42).

  • Page 28: Useful Features During A Call

    Making/Answering Calls Using the Base Unit Adjusting the base unit ringer volume For Call Waiting service users Press MjN or MkN repeatedly to select the To use Call Waiting, you must first subscribe desired volume while ringing. with your service provider/telephone company. R To turn the ringer off, press and hold MkN This feature allows you to receive calls while until the unit beeps.
  • Page 29 Making/Answering Calls Using the Base Unit During an outside call, press Answering a 2nd call during a MINTERCOMN. landline call When 2 or more handsets are registered: Press MHOLDN during a landline call. – To page a specific handset, enter the To answer the 2nd call: handset number.

  • Page 30: Locator/Intercom

    Locator/Intercom Erasing the number Handset locator MMENUN#248 You can locate a misplaced handset by Press and hold MCLEARN until all digits paging it. are erased. a MSAVEN a MOFFN Base unit: Press MLOCATORN or MHANDSET LOCATORN. R All registered handsets beep for 1 Calling the misplaced cellular minute.
  • Page 31 Locator/Intercom Making an intercom call Handset MMENUN a MbN: “Intercom” a MSELECTN MbN: Select the desired unit. a MSELECTN When you finish talking, press MOFFN. Note: R You can also use the MINTN soft key, if displayed, to make intercom calls. Base unit KX-TG465SK series: page 3 Press MINTERCOMN.

  • Page 32: Phonebook

    Phonebook n When a cellular phone is not paired: Phonebook MEN REDIAL MbN: Select the desired phone number. You can add 3,000 names (16 characters a MSAVEN max.) and phone numbers (24 digits max.) to To store the name, continue from step the phonebook, and assign each phonebook entry to the desired group (page 33).
  • Page 33 Phonebook ID), if you have subscribed to Call Display Character service. Changing group names/setting ringer MFN W a MMENUN MbN: “Group” a MSELECTN MbN: Select the desired group. a MSELECTN R If you selected “Home”, “Cell 1”, or “Cell 2”, go to step 5. To change group names MbN: “Group name”...
  • Page 34 Phonebook MbN: Select the desired group. a MbN: Select the desired group (page 33). MSELECTN a MSELECTN 2 times MbN: Scroll through the phonebook if MOFFN necessary. MCELLN Erasing entries R The unit starts dialing when: – only 1 cellular phone is paired. –...

  • Page 35: Speed Dial

    Phonebook mode temporarily to tone. When adding MSELECTN a MOFFN entries to the phonebook, we recommend adding * (TONE) to the beginning of Erasing an entry phone numbers you wish to chain dial (page 32). Press and hold the desired speed dial key (1 to 9).

  • Page 36: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN Press MCN or MDN to select the desired setting.
  • Page 37 Programming Sub-menu 1 Sub-menu 2 Settings Code New message Outgoing call #338 – On/Off <Off> alert Outgoing call – – Notification to Outgoing call Activate – Remote code <Inactivate> Base unit beep #339 <Off> Settings 2-7 rings #211 Ring count <4 rings>...
  • Page 38 Programming Main menu: “Bluetooth” Sub-menu 1 Sub-menu 2 Settings Code Link to cell – #6251 Connect – 1: Add new Disconnect #6252 device Off–6 <6> Ringer volume #6281 (for CELL 1) – Handset – 2: Add new #6282 device Off–6 <1> Ringer volume #G6281 (for CELL 2)
  • Page 39 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings <1 min> #632 Auto connect 3 min 5 min 10 min – #633 Cell area code Cell line only #157 <Off> mode Cell line select #634 Cellphone 1 – Handset Cellphone 2 <Manual>...
  • Page 40 Programming Main menu: “Settings” Sub-menu 1 Sub-menu 2 Settings Code Ring adjustments Off–6 <6> #160 – Ringer volume – Handset Off–6 <1> #G160 – Ringer volume – Base unit *1, *4 *4, *8, *11 <Tone 1> #161 – Ringer tone (Handset) Interrupt tone <On>...
  • Page 41 Programming Sub-menu 1 Sub-menu 2 Settings Code Key detector Detector1 #6561 – Change name setting #6562 Detector2 – 1: Add new #6563 Detector3 device (for Detector1) #6564 Detector4 – 2: Add new Registration – #6571 – device (for Detector2) #6572 –...
  • Page 42 Programming Sub-menu 1 Sub-menu 2 Settings Code Pulse #120 Set tel line Set dial mode <Tone> 900 ms #121 *1, *18 Set flash time <700 ms> 600 ms 400 ms 300 ms 250 ms 200 ms 160 ms 110 ms 100 ms 90 ms 80 ms...

  • Page 43: Alarm

    Programming When the cellular line only mode is turned on, these menus are not displayed (page 19). After the Bluetooth device is paired, the device name is displayed. For CELL 1 For CELL 2 The preset melodies in this product are used with permission of © 2012 Copyrights Vision Inc.

  • Page 44: Night Mode

    Programming Important: Proceed with the operation according to your selection in step 3. R Make sure the unit’s date and time setting is correct (page 15). n Once: R We recommend turning the base unit ringer Enter the desired month and date. a off (page 38, 40) in addition to turning the MOKN night mode on.

  • Page 45: Call Block

    Programming MSAVEN a MOFFN MSAVEN KX-TG465SK series: page 3 MbN: “Call block” a MSELECTN MbN: “Yes” a MSELECTN Edit the phone number if necessary (24 Call block digits max.). This feature rejects calls from unwanted MSAVEN a MOFFN callers (Call Display subscribers only). The When a cellular phone is not paired: following items are available when storing MCN CID...

  • Page 46: Other Programming

    Programming Blocking incoming calls that Erasing all call block numbers have no phone number MMENUN#217 You can reject calls when no phone number is MbN: “Block a single number” or provided, such as private callers or out of area “Block range of numbers” a calls.

  • Page 47: Registering A Unit

    Programming Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit. Important: R See page 5 for information on the available model. Registering a handset to the base unit The supplied handset and base unit are pre-registered.

  • Page 48: Call Display Service

    Call Display Service Talking Call Display Using Call Display service Handset / Base unit Important: This feature lets you know who is calling R This unit is Call Display compatible. To use without looking at the display. Call Display features, you must subscribe To use this feature, you must: to a Call Display service.

  • Page 49: Caller List

    Call Display Service Displayed MMENUN#215 Function option MbN: Select the desired setting. Return Returns to the waiting MSAVEN a MOFFN caller while keeping the current call on hold. Call Waiting Deluxe service options Drop caller1 Disconnects (drops) the When a 2nd call is received, you can choose 1st call during a how to handle the call by selecting an option conference call.
  • Page 50 Call Display Service – a specific line is set to make cellular Using a cellular line: calls (page 20). To make a cellular call, continue from step 4, “Viewing the caller list and MbN: Select the desired cellular phone. a calling back”, page 49.

  • Page 51: Using Bluetooth Devices

    Using Bluetooth Devices R “Select mode” menu is displayed Copying phonebook from a only when the cellular phone supports PBAP (Phone Book Access Profile) for cellular phone (phonebook Bluetooth connection. transfer) R Some cellular phones may require you to perform an operation on the cellular You can copy phonebook entries from the phone even if you select “Auto”.

  • Page 52: Text Message (Sms) Alert

    MbN: Select the desired setting. R For more details and the list of compatible cellular phones, please visit our Web site: MSAVEN a MOFFN http://www.panasonic.ca/link2cell Note: For those whose devices do not support R If the text message alert feature does not...

  • Page 53: Using A Bluetooth Wireless Headset (Optional) For Landline Calls

    Using Bluetooth Devices R Text message alerts are not logged in the MOFFN caller list of your unit. R When the HEADSET indicator on the base unit lights up, you are ready to use the headset. Using a Bluetooth wireless Connecting/disconnecting a headset headset (optional) for If you cannot connect the headset and base...
  • Page 54 Using Bluetooth Devices Note: R If you cannot hang up the call using your headset: – press M N (STOP) on the base unit. (KX-TGE260 series: page 3) – press MZN on the base unit 2 times. (KX-TG465SK series: page 3) Switching between the base unit and your headset You can switch between the base unit and...

  • Page 55: Answering System For Landline

    Answering System for Landline Handset Answering system for To turn on: landline MMENUN#327 To turn off: The answering system can answer and record MMENUN#328 calls for you when you are unavailable to MOFFN answer the phone. You can also set the unit to play a greeting Note for base unit and handset: message but not to record caller messages by R When the answering system is turned on,...

  • Page 56: Listening To Messages

    Answering System for Landline Resetting to a pre-recorded greeting Erasing all messages message Press MERASEN 2 times while the unit is not in use. If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own Using the handset greeting message.

  • Page 57: Advanced New Message Alerting Features

    Answering System for Landline Operation Press MEDITN repeatedly until the phone number is shown in the desired format Turn answering system on (page 50). a M MPAUSEN Pause message R To call back using a cellular line, continue from step 2, “Making cellular 9 or Stop recording calls”, page 21.
  • Page 58 Answering System for Landline MMENUN a MbN: “Erase” a MSELECTN Storing a phone number to which the unit makes an alert call MbN: “Yes” a MSELECTN a MOFFN R The new message alert setting is n From the phonebook: turned off. MMENUN#338 Activating/inactivating the remote MbN: “Notification to”...

  • Page 59: Remote Operation

    Answering System for Landline Voice guidance Remote operation During remote operation, the unit’s voice Using a touch-tone phone, you can call your guidance starts and prompts you to press 1 phone number from outside and access the to perform a specific operation, or press 2 to unit to listen to messages or change listen to more available operations.

  • Page 60: Answering System Settings

    Answering System for Landline R You can either hang up, or enter your For Voice Mail service subscribers remote access code again and begin If you subscribe to a flat-rate service package remote operation (page 59). that includes Call Display, Call Waiting, Voice Mail, and unlimited local/regional/long distance calls, please note the following: Answering system settings...
  • Page 61 Answering System for Landline Note: R When you select “Greeting only”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 55).

  • Page 62: Useful Information

    Useful Information Example: Voice Mail service for 1-222-333-4444 PPPP 8888 landline VM access Pauses Password Voice Mail is an automatic answering service number offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s To erase the Voice Mail access Voice Mail system answers calls for you when number you are unavailable to answer the phone or...

  • Page 63: Wall Mounting

    Useful Information Listening to Voice Mail messages Wall mounting The unit lets you know that you have new Voice Mail messages in the following way: Note: – “Voice mail msg. via phone co.” R Make sure that the wall and the fixing is displayed if message indication service is method are strong enough to support the available.
  • Page 64 Useful Information Insert the hooks on the wall mounting 102 mm (4 inches) adaptor into holes ( ) and ( ) on the Fit the slots of the unit onto the base unit. corresponding wall phone plate tabs for ( ) and ( ) respectively.
  • Page 65 Useful Information Charger Drive the screws ( ) (not supplied) into the wall. 27.2 mm (1 inches) TGE26x_27xC(en)_1224_ver012.pdf 2013/12/24 15:43:33...

  • Page 66: Error Messages

    Useful Information Error messages Display message Cause/solution Ask phone R You have not stored the Voice Mail access number. company for Store the number (page 62). VM access # Base no power R The handset has lost communication with the base unit.

  • Page 67: Troubleshooting

    Useful Information Display message Cause/solution Requires R You must subscribe to a Call Display service. Once subscription you receive caller information after subscribing to a to Caller ID. Call Display service, this message will not be displayed. R A wrong type of battery such as Alkaline or rechargeable Manganese was inserted.
  • Page 68 Useful Information Problem Cause/solution I cannot connect a cellular R Confirm that your cellular phone is turned on. phone to the base unit. R Confirm that your cellular phone is within base unit range (page 13). R Your cellular phone’s Bluetooth feature is turned off. Turn it on.
  • Page 69 Useful Information Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. is displayed. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 47).
  • Page 70 Useful Information Problem Cause/solution I cannot make or answer a call. R An outside line is being used after a cell locator feature is used. – KX-TGE260 series: To end the call, press MLOCATES CELLN on the base unit. – KX-TG465SK series: To end the call if someone answers using the cellular phone, press MZN on the base unit.
  • Page 71 Useful Information Problem Cause/solution Caller information is not R The ringer volume for landline is turned off. Adjust the announced. ringer volume (page 40). R The ringer volume for cellular line is turned off. Adjust the ringer volume (page 38). R When one handset is selected to ring for cellular calls, other units do not announce caller information.
  • Page 72 Useful Information Problem Cause/solution I cannot have a conversation R Confirm that the Bluetooth wireless headset supports the using the headset. HeadSet Profile (HSP) specification. R Your Bluetooth headset is not paired. Pair it (page 53). R Turn your headset off, then turn it on and try again. Noise is heard during a call on R A Bluetooth headset can communicate with the base unit the headset.
  • Page 73 Useful Information Answering system Problem Cause/solution The unit does not record new R The answering system is turned off. Turn it on (page 55). messages. R The answering system does not answer or record calls from cellular lines. R The message memory is full. Erase unnecessary messages (page 56).
  • Page 74 Useful Information Voice Mail Problem Cause/solution “Voice mail msg. via R This notification is displayed when your service provider/ telephone company’s Voice Mail service (not the unit’s phone co.” is shown on the answering system) has recorded a message for you. handset display.

  • Page 75: Industry Canada Notices And Other Information

    Useful Information Industry Canada Notices and other information NOTICE: near, or on top of, a TV or VCR. If interference is experienced, move the This equipment meets the applicable Industry Canada Terminal Equipment cordless telephone further away from the TV or VCR.

  • Page 76: Warranty

    The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty...

  • Page 77: Index

    Index Language: 15 Eco mode: 11 Index Equalizer: 23 Error messages: 66 3-way conference: 24, 28 Flash: 23, 28, 42 Additional handset: 47 Groups: 33 Alarm: 43 Answering calls: 22, 27 Handset Answering system Deregistration: 47 Call screening: 60 Locator: 30 Erasing messages: 56, 57, 59 Name: 46 Greeting message: 55...
  • Page 78 Index Visual Call Waiting: 23 VM (Voice Mail): 62 Voice guidance language: 15 Voice Mail: 60, 62 Volume Receiver: 21 Ringer (Base unit): 28, 38, 40 Ringer (Handset): 22, 38, 40 Speaker: 21, 27 Wall mounting: 63 TGE26x_27xC(en)_1224_ver012.pdf 2013/12/24 15:43:34...
  • Page 79 Notes TGE26x_27xC(en)_1224_ver012.pdf 2013/12/24 15:43:34...
  • Page 80 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2013 Printed in Malaysia *PNQX6367ZA* *PNQX6367ZA* PNQX6367ZA TT1213WK0 TGE26x_27xC(en)_1224_ver012.pdf...

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