Appendix A
Troubleshooting
This Appendix covers the most likely problems and their solutions.
Overview
This section covers some common problems that may be encountered while using
the Internet Router and some possible solutions to them. If you follow the suggested
steps and the Internet Router still does not function properly, contact your dealer for
further advice.
ISDN Line
Problem 1
I'm not sure if the ISDN phone line is working How can I
test it?
Solution 1
Perform a self-test with this procedure:
1. Disconnect the ISDN phone line
2. Connect a telephone to analog port 1 or 2.
3. Pick up the phone. The LED associated with the port
4. Press the "Flash" key. The LED will start flashing.
5. Press the following keys in sequence:
6. If the ISDN link is OK, you will see both analog port
7. If you hear a busy tone, and both LEDs flash quickly, the
8. Hang-up the phone, and connect the ISDN phone line
9. Pick up the phone, you will see the LK led on or hear a
should light.
* 0 #
LEDs flash slowly, and hear the dial tone.
test has failed. Contact our local distributor for advice.
again
dial tone from handset. If not, contact our local distribu-
tor for advice.
A
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