Viewing The Test Log; Basic Troubleshooting; General Problems - Lenovo ThinkServer TS130 Hardware Maintenance Manual

• Text: Description of the error.
Note: See "POST error codes" on page 17 for error code listings.
Formatting the hard disk drive
The diagnostics program offers two hard disk drive formatting methods:
• Quick Erase
• Full Erase
The quick erase method provides a DOS utility that performs the following:
• Destroys the Master Boot Record (MBR) on the hard disk drive.
• Destroys all copies of the FAT Table on all partitions (both the master and backup).
• Destroys the partition table.
• Provides messages that warn the user that this is a non-recoverable process.
The full erase method provides a DOS utility that performs the following:
• Performs all the steps in quick erase.
• Provides a DOS utility that writes random data to all sectors of the hard disk drive.
• Provides an estimate of time to completion along with a visual representation of completion status.
• Provides messages that warn the user about a non-recoverable process.
Important: Make sure that all data is backed up before using the quick erase or full erase function.
To run a quick erase or full erase operation, do the following:
1. Select the UTILITY option on the toolbar and press Enter.
2. Select either the QUICK ERASE HARD DISK or FULL ERASE HARD DISK option and follow the
instructions on the screen.

Viewing the test log

Errors reported by the diagnostic test will be displayed as a failure.
To view details of a failure or to view a list of test results, use the following procedure from any test category
screen:
1. Press F3 to activate the log file.
2. Press F3 again to save the file or press F2 to print the file.

Basic troubleshooting

The following tables provide information to help you troubleshoot your server problems.
Note: If you cannot correct the problem, have the server serviced. For a list of service and support telephone
numbers, refer to the Warranty and Support Information document at:
http://www.lenovo.com/support/phone

General problems

The following table describes the general problems and suggested actions to correct detected problems.
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Chapter 3 Diagnostics and troubleshooting
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