Using Other Services; Purchasing Additional Services - Lenovo ThinkServer TS130 Hardware Maintenance Manual

• Serial numbers of your hardware products
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information

Using other services

If you travel with your computer or relocate it to a country where your desktop or notebook computer
machine type is sold, your computer might be eligible for International Warranty Service, which automatically
entitles you to obtain warranty service throughout the warranty period. Service will be performed by service
providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be available in all countries.
International Warranty Service is delivered through the method of service (such as depot, carry-in, or
on-site service) that is provided in the servicing country. Service centers in certain countries might not be
able to service all models of a particular machine type. In some countries, fees and restrictions might
apply at the time of service.
To determine whether your computer is eligible for International Warranty Service and to view a list of the
countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow
the instructions on the screen.
For technical assistance with the installation of or questions related to Service Packs for your
preinstalled Microsoft Windows product, refer to the Microsoft Product Support Services Web site at
http://support.microsoft.com/directory or you can contact the Customer Support Center. Some fees might
apply.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as support for hardware,
operating systems, and application programs; network setup and configuration; upgraded or extended
hardware repair services; and custom installations. Service availability and service name might vary by
country or region. For more information about these services, go to the Lenovo Web site at:
http://www.lenovo.com
108
ThinkServer TS130 Hardware Maintenance Manual