Lenovo ThinkPad Z60m Series Service And Troubleshooting Manual
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Lenovo ThinkPad Z60m Series Service And Troubleshooting Manual

Lenovo ThinkPad Z60m Series Service And Troubleshooting Manual

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  • Page 1 ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 3 ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 4 U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR 52.227.14...

  • Page 5: Table Of Contents

    Chapter 1. Overview of your new ThinkPad computer . Your ThinkPad Z60t Series computer at a glance . Your ThinkPad Z60m Series computer at a glance . ThinkPad Z60t Series Features . ThinkPad Z60m Series Features . Specifications .
  • Page 6 Index . . 87 ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 7: Important Safety Information

    Or you might hear sounds like popping, cracking or hissing. These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner. © Lenovo 2005. Portions © IBM Corp. 2005. ™ Statement of Limited Warranty.

  • Page 8: General Safety Guidelines

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 9: Power Cords And Power Adapters

    Note: Some parts can be upgraded or replaced by the customer. These parts are referred to as Customer Replaceable Units, or CRUs. Lenovo expressly identifies CRUs as such, and provides documentation with instructions when it is appropriate for customers to replace those parts.

  • Page 10: Extension Cords And Related Devices

    ThinkPad notebook PCs utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 11: Heat And Product Ventilation

    Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries or short circuit the metal contacts. Do not expose the battery to water or other liquids. Only recharge the battery pack strictly according to instructions included in the product documentation. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent”...

  • Page 12: Cd And Dvd Drive Safety

    If the 3-pin power cord is provided with this product, it must be used with a properly grounded outlet. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 13 To Connect Turn everything OFF. First, attach all cables to devices. Attach the signal cables to receptacles. Attach the power cord to an outlet. Turn the device ON. To Disconnect Turn everything OFF. First, remove the power cord from the outlet.
  • Page 14 The battery pack contains a small amount of harmful substances. To avoid possible injury: v Replace only with a battery of the type recommended by Lenovo. v Keep the battery pack away from fire. v Do not expose it to water or rain.
  • Page 15 DANGER If the backup battery is incorrectly replaced, there is danger of explosion. The lithium battery contains lithium and can explode if it is not properly handled or disposed of. Replace only with a battery of the same type. To avoid possible injury or death, do not: (1) throw or immerse the battery into water, (2) allow it to heat to more than 100 °C (212 °F), or (3) attempt to repair or disassemble it.

  • Page 16: Laser Compliance Statement

    Laser compliance statement An optical storage drive (device), such as a CD-ROM, CD-RW, DVD-ROM drive and SuperDisk, which can be installed in the Lenovo ThinkPad computer is a laser product. The drive’s classification label (shown below) is on the surface of the drive.
  • Page 17 DANGER Do not open the optical storage drive unit; no user adjustments or serviceable parts are inside. Use of controls, adjustments, or the performance of procedures other than those specified might result in hazardous radiation exposure. Class 1 laser products are not considered hazardous. The design of the laser system and the optical storage drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing.
  • Page 18 ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 19: Important Notice For Users

    CD version. The complete backup of all the files and programs that Lenovo preinstalled on your computer resides in a hidden section, or partition, of the hard disk. Although hidden, the backups in the partition consume hard disk space.
  • Page 20 ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 21: Finding Information With The Thinkvantage Button

    PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip. © Lenovo 2005. Portions © IBM Corp. 2005. ™ Productivity Center.
  • Page 22 Note: If a bootable device is attached to the computer, and the boot priority of that device is higher than IDE HDD, the computer boots from that device. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 23: Chapter 1. Overview Of Your New Thinkpad Computer

    Chapter 1. Overview of your new ThinkPad computer Your ThinkPad Z60t Series computer at a glance . Your ThinkPad Z60m Series computer at a glance . © Lenovo 2005. Portions © IBM Corp. 2005. ThinkPad Z60t Series Features . ThinkPad Z60m Series Features .

  • Page 24: Your Thinkpad Z60T Series Computer At A Glance

    System-status indicators ThinkVantage button TrackPoint pointing device Touch pad Fingerprint reader Rear view ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide IEEE 1394 connector SD Card slot USB connector PC Card slot Power jack ThinkLight(R) Computer display Power status indicators...

  • Page 25: Your Thinkpad Z60M Series Computer At A Glance

    Your ThinkPad at a glance Your ThinkPad Z60m Series computer at a glance Front view ThinkLight(R) System-status indicators Computer display ThinkVantage button TrackPoint pointing device Power status indicators Touch pad USB connector Fingerprint reader Ultrabay Enhanced 3-1 Digital Media Reader...

  • Page 26: Thinkpad Z60T Series Features

    ™ v Ultrabay v Docking connector v Integrated wireless LAN feature (on some models) v Integrated Bluetooth feature (on some models) ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide ® M Processor ® M Processor ® (TrackPoint pointing device and touch pad) ®...

  • Page 27: Thinkpad Z60M Series Features

    ThinkPad Z60m Series Features Processor ® v Intel Pentium ® v Intel Celeron Memory v Double data rate II (DDRII) synchronous dynamic random access memory (DRAM) Storage device v 2.5-inch hard disk drive Display The color display uses TFT technology: v Size: 15.4 inch...
  • Page 28 Features v Integrated Bluetooth feature (on some models) ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 29: Specifications

    Width: 334 mm (13.14 in.) v Depth: 228 mm (8.97 in.) v Height: 26.6 mm front, 30 mm back (1.04 in., 1.18 in.) 15.4–inch model (Z60m) v Width: 357 mm (14.05 in.) v Depth: 262.5 mm (10.33 in.) v Height: 37.3 front, 40.2 mm back (1.46 in., 1.58 in.)

  • Page 30: Caring For Your Thinkpad Computer

    This will prevent damage to the hard disk drive and data loss. v When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 31 Register your ThinkPad products with Lenovo (refer to the Web page: www.lenovo.com/register). This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.
  • Page 32 Make sure that no liquid drips onto or between the keys. 3. Allow to dry. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 33 4. To remove any crumbs and dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair drier. Note: Avoid spraying cleaner directly on the display or the keyboard. Cleaning your computer display 1.
  • Page 34 Caring for your ThinkPad computer ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 35: Chapter 2. Solving Computer Problems

    A power switch problem . Keyboard problems UltraNav problems . Standby or hibernation problems . Computer screen problems . © Lenovo 2005. Portions © IBM Corp. 2005. . 14 Battery problems . . 14 Hard disk drive problems . . 14 A startup problem .

  • Page 36: Diagnosing Problems

    To clear the error, enter the BIOS Setup Utility. If this tampered with. does not solve the problem, have the computer serviced. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide for Windows. To run PC-Doctor for Windows, do as follows:...
  • Page 37 Message Solution 0177: Bad SVP data, stop Checksum of the supervisor password in the EEPROM is not correct. The POST task. system board should be replaced. Have the computer serviced. 0182: Bad CRC2. Enter Checksum of the CRC2 setting in the EEPROM is not correct. Go to BIOS BIOS Setup and load Setup Utility.
  • Page 38 If you still see the same error code, have the computer serviced. 0260: System timer error Have the computer serviced. 0270: Real time clock Have the computer serviced. error ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 39 Message Solution 0271: Date and time Neither the date nor the time is set in the computer. Set the date and time, error using the BIOS Setup Utility. 0280: Previous boot Your computer was previously unable to complete the boot process. incomplete Turn the computer off;...
  • Page 40 Restore the system configuration to what it was before your computer entered hibernation mode. v If the memory size has been changed, re-create the hibernation file. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide on-screen instructions.

  • Page 41: Errors Without Messages

    Message Solution Operating system not Verify the following: found. v The hard disk drive is correctly installed. v A startable diskette is in the diskette drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility.

  • Page 42: A Password Problem

    ThinkPad Configuration Program and click LCD; then select the Screen expansion function. (The image might still look slightly distorted.) A password problem Problem: I forgot my password. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 43: A Power Switch Problem

    Lenovo authorized servicer or a marketing representative to have the password canceled. If you forgot your hard disk password, Lenovo authorized servicer can not reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced.

  • Page 44: Ultranav Problems

    Make sure that the TrackPoint pointing device and the touch pad are set to Automatic in the ThinkPad Configuration Program. Then detach the mouse or the pointing device, and try using the TrackPoint pointing device ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 45: Standby Or Hibernation Problems

    and the touch pad. If the TrackPoint pointing device and the touch pad work, the error might be due to the mouse or the pointing device. Make sure that the cable for the mouse or the pointing device is securely connected to the ThinkPad Advanced Dock, ThinkPad Advanced Mini Dock, or the ThinkPad Essential Port Replicator.
  • Page 46 -or- The system does not enter hibernation mode from suspend mode, if the computer is not connected to an ac power source. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 47 Solution: The timer-wake-with-battery-operation is disabled by default. If you enable this function, the computer could wake up and begin running while it is being carried; this could lead to damage to the hard disk drive. With this risk in mind, you can enable the timer-wake-with-battery- operation.

  • Page 48: Computer Screen Problems

    If not, click the Troubleshooter button. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide scheme, press Fn+F7 at least three times in three seconds, and the image is displayed on the computer screen. has been installed on your computer.

  • Page 49: Battery Problems

    Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power switch for 4 seconds or more to turn off your computer; then turn it on again. Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer.

  • Page 50: Hard Disk Drive Problems

    “Excluded from boot order” list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the “Boot priority order” list. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 51: A Startup Problem

    Rescue and Restore your files, folders, or backups. v Configure your system settings and passwords. v Communicate by using the internet and link to the Lenovo support site. v Troubleshoot and diagnose problems using diagnostics. Solving computer problems...

  • Page 52: Fingerprint Authentication Problems

    Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. To turn off the computer, press and hold the power switch for 4 seconds or more. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 53 Problem: The computer does not start from a device you want, such as a diskette drive. Solution: Refer to the Startup menu of the BIOS Setup Utility. Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want.
  • Page 54 323754. Visit the Microsoft Knowledge Base homepage at http://support.microsoft.com/, type the number of the knowledge base article you need in the search field, and click the Search button. Problem: An application does not run correctly. Solution: ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 55: Starting Bios Setup Utility

    Drive Fitness Test (v3.99 or earlier): The latest version is available at http://www.hitachigst.com/hdd/support/download.htm Notes: 1. Lenovo does not guarantee the proper operation of the Drive Fitness Test. 2. To use an additional hard disk drive, update the firmware to the latest version.

  • Page 56: Recovering Pre-Installed Software

    These backups might be stored on your hard disk, or a network drive, or on removable media, depending on the options you selected during the backup operation. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 57: Upgrading The Hard Disk Drive

    You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your reseller or Lenovo marketing representative. Recovering pre-installed software Chapter 2. Solving computer problems...
  • Page 58 2. Close the computer display, and turn the computer over. 3. Remove the battery. 4. Remove the screw that secures the hard disk drive bay cover and remove the cover. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 59 Upgrading the hard disk drive 5. Remove the hard disk drive by pulling on the tab. 6. Detach the side covers from the hard disk drive. Chapter 2. Solving computer problems...
  • Page 60 11. Turn the computer over again. Connect the ac adapter and the cables to the computer. To replace the hard disk drive for a ThinkPad Z60m Series computer, do the following: 1. Turn off the computer; then disconnect the ac adapter and all cables from the computer.
  • Page 61 Upgrading the hard disk drive 6. Disconnect the hard disk drive by pulling on the tab. 7. Remove the hard disk drive from the bay. 8. Detach the side covers from the hard disk drive. Chapter 2. Solving computer problems...

  • Page 62: Replacing The Battery

    3. Unlock the battery latch by sliding it to the left 1 . Then remove the battery 2 . 4. Install a fully charged battery. Press the battery firmly into the connector until you hear a click. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 63 Replacing the battery 5. Turn the computer over again. Connect the ac adapter and the cables to the computer. Chapter 2. Solving computer problems...

  • Page 64: Replacing The Battery

    Replacing the battery ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 65: Lenovo 2005. Portions © Ibm Corp

    Chapter 3. Getting help and service Getting help and service . Getting help on the Web . © Lenovo 2005. Portions © IBM Corp. 2005. . 44 Calling the Customer Support Center . 44 Getting help around the world .

  • Page 66: Getting Help And Service

    Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 67 The following items are not covered: v Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX v Identification of software problem sources...

  • Page 68: Getting Help Around The World

    To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to www.lenovo.com/think/support, click Warranty, and follow the instructions on the screen. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 69: Appendix A. Wireless Related Information

    Wireless LAN Mini-PCI Adapter and Bluetooth Daughter Card emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. © Lenovo 2005. Portions © IBM Corp. 2005.

  • Page 70: Authorized Operation Within The United States And Canada

    Because Wireless LAN Mini-PCI Adapter and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes the integrated wireless cards are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 71: Enabling Extended Channel Mode

    Access Point that is Wi-Fi compliant or in Ad Hoc mode, this device will operate in its authorized modes in all geographies. Please reconfigure selected frequencies when you travel from one country to another. Enabling Extended Channel Mode The statement below regarding the extended channel mode is applicable when the system supports this function.
  • Page 72 ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 73: Appendix B. Warranty Information

    Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by Lenovo Group Limited or one of its subsidiaries (called ″Lenovo″) in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
  • Page 74 Lenovo is not responsible; and v any non-Lenovo products, including those that Lenovo may procure and provide with or integrate into a Lenovo Machine at your request.
  • Page 75 Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part, the item your Service Provider replaces becomes Lenovo’s property and the replacement becomes yours. You represent that all removed items are genuine and unaltered.
  • Page 76 Personal Data. Limitation of Liability Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in your Service Provider’s possession or 2) in transit in those cases where Lenovo is responsible for the transportation charges.

  • Page 77: Part 2 - Country-Unique Terms

    Lenovo’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.
  • Page 78 Limitation of Liability: The following replaces item 1 of this section: 1. damages for bodily injury (including death) or physical harm to real property and tangible personal property caused by Lenovo’s negligence; and Governing Law: The following replaces "laws of the country in which you acquired the Machine"...
  • Page 79 Limitation of Liability: The following is added to this section: Where Lenovo is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, Lenovo’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
  • Page 80 2. as to any other actual damage arising in any situation involving nonperformance by Lenovo pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim.
  • Page 81 Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which Lenovo provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 82 The warranty for Machines acquired in Western Europe shall be valid and applicable in all Western Europe countries provided the Machines have been announced and made available in such countries. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 83 Machine in any of those countries from a Service Provider, provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service.
  • Page 84 Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement of Limited Warranty or related to its violation, ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 85 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. Lenovo may, however, institute proceedings in a competent court in the country of installation.
  • Page 86 (if Lenovo is at fault) or of such cause, for a maximum amount equal to the charges you paid for the Machine.
  • Page 87 In case your Service Provider is unable to repair a Lenovo Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 88 In such instances, regardless of the basis on which you are entitled to claim damages from Lenovo, Lenovo is liable for no more than: (items 1 and 2 unchanged). GERMANY What this Warranty Covers: The following replaces the first sentence of the first...
  • Page 89 Statement of Limited Warranty in respect of which Lenovo is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default.
  • Page 90 Statement of Limited Warranty in respect of which Lenovo is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default.

  • Page 91: Part 3 - Warranty Information

    NOTE: ″Region″ means either Hong Kong or Macau Special Administrative Region of China. A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for: a. parts and labor during the first year of the warranty period; and b.
  • Page 92 2532 2533 2534 2535 ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide Country or Region of Purchase Warranty period US, Canada, Brazil, Mexico, Japan, and Australia All other countries except the US, Canada, Brazil, Mexico, Japan, and Australia...
  • Page 93 1. Customer Replaceable Unit (″CRU″) Service Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request.
  • Page 94 After the Machine has been repaired or exchanged, it will be made available for your collection or, for Mail-in Service, the Machine will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.
  • Page 95 Country or Region Belgium Bolivia Brazil Canada Chile China China (Hong Kong S.A.R.) Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Estonia Finland France Germany Greece Telephone Number 02-210-9820 (30 day up and running support) 02-225-3611 (Warranty service and support) (Dutch) 02-210-9800 (30 day up and running support) 02-225-3611 (Warranty service and support) (French)
  • Page 96 Lithuania Luxembourg Malaysia Malta Mexico Middle East Netherlands ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide Telephone Number 335-8490 (Spanish) Tegucigalpa & San Pedro Sula: 232-4222 San Pedro Sula: 552-2234 (Spanish) +36-1-382-5720 1600-44-6666 Alternate Toll Free: +91-80-26788940 (English)
  • Page 97 Country or Region New Zealand Nicaragua Norway Panama Peru Philippines Poland Portugal Romania Russian Federation Singapore Slovakia Slovenia Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States Uruguay Venezuela Vietnam Telephone Number 0800-446-149 (English) 255-6658 (Spanish) 6681-1100 (30 day up and running support) 8152-1550 (Warranty service and support) (Norwegian) 206-6047 (Spanish) 0-800-50-866 (Spanish)

  • Page 98: Guarantee Supplement For Mexico

    All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the date of purchase. Lenovo is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product.

  • Page 99: Appendix C. Customer Replaceable Units (Crus)

    (standard) Keyboard Palm rest - integrated with touch pad and Fingerprint reader Mini-PCI Card Communication Daughter Card © Lenovo 2005. Portions © IBM Corp. 2005. Service and Troubleshooting Setup Guide Poster Access Help Tier 1 CRUs Tier 2 CRUs Online...
  • Page 100 Support Web site www.lenovo.com/think/support v The Customer Support Center. For the telephone number of the Support Center for your country or region, see “Worldwide telephone list” on page ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 101: Appendix D. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 102: Television Output Notice

    The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.

  • Page 103: Industry Canada Class B Emission Compliance Statement

    Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

  • Page 104: Environmental Notices For Japan

    Handling a disused ThinkPad battery pack Your ThinkPad computer has a lithium ion battery pack or a nickel metal hydride battery pack. If you are a company ThinkPad computer user and ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 105: Ibm Lotus Software Offer

    Lotus FastSite – Web Publisher v Lotus SmartCenter – Internet Information Manager Customer Support: For support information and phone numbers to help with initial installation of software, visit http://www.lenovo.com/think/support. To purchase technical support beyond this initial installation support, visit http://www.lotus.com/passport.
  • Page 106 –In European Countries: Via the Internet: http://ibm.modusmedia.co.uk Mail address: IBM - Lotus Notes and SmartSuite Program P.O. Box 3118 Cumbernauld, Scotland, G68 9JX To inquire about an order, contact: ibm_smartsuite@modusmedia.com ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...

  • Page 107: Trademarks

    #03-10/14, Technopark at Chai Chee, Singapore 469000 Fax: +65 6448 5830 To inquire about an order, contact: Smartsuiteapac@modusmedia.com Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo PS/2 Rescue and Recovery ThinkLight...
  • Page 108 Other company, product, or service names may be trademarks or service marks of others. ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 109 44 around the world 46 by telephone 44 by Web 44 hibernation problems 23 © Lenovo 2005. Portions © IBM Corp. 2005. important tips 8 Internet connection problem 32 keyboard problems 21 locations, z60m 3 locations, z60t 2...
  • Page 110 ® ThinkPad Z60t and Z60m Series Service and Troubleshooting Guide...
  • Page 112 Part Number: 39T2191 Printed in China (1P) P/N: 39T2191...

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