Max Meyer LabelMax SP2 User Manual

Label printer

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LabelMax SP2
User Manual

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Table of Contents
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Summary of Contents for Max Meyer LabelMax SP2

  • Page 1 LabelMax SP2 User Manual...
  • Page 2: Table Of Contents

    GENERAL ........................... 3 ......................3 OPYRIGHT ECLARATION ..........................3 OMPLIANCES ..........................3 NTRODUCTION GETTING STARTED ........................4 ......................4 NPACKING AND NSPECTION ......................... 4 QUIPMENT HECKLIST ..........................5 RINTER ARTS SETUP ............................6 ....................... 6 ETTING UP THE RINTER ..................7 NSTRUCTIONS TO OVER PERATION...
  • Page 3: General

    All data in this manual could be changed any time without former notice and does not represent any obligations on the part of MAX MEYER. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of MAX MEYER.
  • Page 4: Getting Started

    2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the LabelMax SP2. Please retain the packaging materials in case you need to reship the printer.
  • Page 5: Printer Parts

    2.3 Printer Parts Clear Window Ribbon Access Cover LED Indicator Feed Button Printer Top Top Cover Open Cutter Fig. 1 Top front view 1 USB Interface 2 Centronics Interface 3 RS-232C DB-9 Interface 4 Power Jack 5 Power Switch 6 Rear Paper Guide Fig.
  • Page 6: Setup

    3 Setup 3.1 Setting up the Printer • Place the printer on a flat, secure surface. • Make sure the power switch is off. • Connect the printer to the computer with the USB cable. • Plug the power cord into the power supply connector at the rear of the printer, and then plug the power cord into a properly grounded receptacle.
  • Page 7: Instructions To Top Cover Operation

    3.2 Instructions to Top Cover Operation Please take care when opening or closing the printer’s top cover by carefully following these instructions. To Open: • When facing the front of the printer pull the cover release levers on both sides of printer towards you. •...
  • Page 8 To close the cover, lift up the top cover to the ultimate angle then close the top cover gently and it will be kept at a stop position between 1 and 2 for a while. Use both hands to gently push down the top cover to close it and make sure the cover is latched on both sides.
  • Page 9: Loading The Ribbon

    3.3 Loading the Ribbon The printer will detect if the ribbon is installed after switching power on and it will set printing mode to thermal transfer or direct thermal printing mode automatically. If printer does not detect the ribbon, the ribbon-take-up-motor will be turned off. Make sure the printer top cover is engaged properly at both sides prior to powering up the printer.
  • Page 10: Loading Label Stock

    Ribbon supply spindle Ribbon Lead Tape Rear Hub Ribbon Rewind Spindle with Paper Core Fig. 5 Ribbon installation (II) 3.4 Loading Label Stock Insert a label spindle into a paper roll. Open the printer’s top cover by releasing the green top cover open levers located on each side of the printer and lifting the top cover.
  • Page 11 • Place a roll of paper onto the center of the paper roll mount. • Feed the paper, printing side face up, through the Teflon bar and the paper guide and pass over the platen. • Adjust the green center-biased paper guides to slightly touch the edges of the label backing.
  • Page 12: Power-On Utilities

    4 Power-On Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by switching on the printer power simultaneously. The utilities are listed as below: • Ribbon sensor calibration and Gap or black mark sensor calibration •...
  • Page 13: Gap/Black Mark Calibration, Self-Test And Dump Mode

    4.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor.
  • Page 14: Self-Test

    4.3 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self- test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Print head check pattern Model name and F/W version Printed mileage (meter) Firmware checksum...
  • Page 15: Dump Mode

    4.4 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.
  • Page 16: Printer Initialization

    4.5 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2.
  • Page 17: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    4.6 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).
  • Page 18: Maintenance

    5 Maintenance 5.1 Cleaning This chapter presents the clean tools and methods to maintain your printer. Please use one of following material to clean the printer. • Cotton swab (Head cleaner pen) • Lint-free cloth • Vacuum / Blower brush •...
  • Page 19: Troubleshooting

    6 Troubleshooting The following guide lists the most common problems that may be encountered when operating this label printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 20: Print Quality

    6.2 Print Quality Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable connected to the interface interface. connector. The serial port cable pin Please replace the cable with configuration is not pin to pin pin to pin connected. connected.
  • Page 21: Led Status Codes

    6.3 LED Status Codes LED Color Description Green/ Solid This illuminates that the power is on and the device is ready to use. Green/ Flash This illuminates that the system is downloading data from PC to memory and the printer is paused. Amber This illuminates that the system is clearing data from printer.

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