Zephyr Willow AK8800AS Use, Care And Installation Manual page 16

TROUBLESHOOTING PROCEDURES FOR WILLOW
Issue Cause
After installation, 1. the power source is not turned on.
the unit doesn't
work.
2. the power line and the cable locking connector
is not connecting properly.
3. the switch board and control board wirings are
disconnected.
4. the wires on control board are loose.
5. the switch board or control board is defective.
light works, 1. the motor is defective, possible seized.
but motor is not
2. the thermally protected system detects if the
turning.
motor is too hot to operate and shuts the motor
down.
3. damaged capacitor.
4. the motor wire is not connected.
the unit is 1. the motor is not secure in place.
vibrating.
2. damaged blower wheel.
3. the hood is not secured in place.
the motor is 1. defective halogen bulb.
working, but the
2. the light bulb is loose.
lights are not.
3. the wires on the control board are loose.
the hood is 1. the hood might be hanging too high from the
not venting out cook top.
properly.
2. the wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
3. Blockage in the duct opening or duct work.
4. the direction of duct opening is against the wind. 4. Adjust the duct opening direction.
5. using the wrong size of ducting.
Metal filter is 1. Metal filter is loose.
vibrating.
2. Spring clip is broken.(baffle filter)
rf remote 1. Battery is dead
control does not
2. poor communication with the power pack
work
3. rf remote lost communication with power pack
What to do
1. Make sure the circuit breaker and the unit's
power is on.
2. check the power connection with the unit is
connected properly.
3. Make sure the wirings between the switch
board and control board are connected
properly.
4. Make sure the wires on the control board are
connected properly.
5. change the switch board or control board.
1. change the motor.
2. the motor will function properly after the
thermally protected system cool down.
3. change the capacitor.
4. Make sure the motor wire is plugged into the
molex connector.
1. tighten the motor in place.
2. change the blower.
3. check the installation of the hood.
1. change the halogen bulb.
2. tighten the light bulb.
3. Make sure the wires on control board are
connected properly.
1. Adjust the distance between the cook top and
the bottom of the hood within 26" and 36"
range.
2. close all the windows and doors to eliminate
the outside wind flow.
3. remove all the blocking from the duct work or
duct opening.
5. change the ducting to correct size.
1. Change the metal filter.
2. change the spring clip.
1. replace battery with type A23 12v
2. remote control must be within 15 ft of power
pack
3. reset power pack and remote by switching
power off at the circuit breaker for 5 minutes.
pace remote on counter top near power pack
and switch the circuit breaker back on.
14
www.zephyronline.com