Trouble Shooting - Sinarcam Multipurpose Digital Camera User Manual

15. Trouble Shooting

Trouble Possible Cause
Can not connect Connected to wrong
to sinarcam serial port or port
already in use.
First flash does Live mode not stopped
not fire when taking picture
Flash does not Flash mode set to
fire NoFlash, synchro cord
not connected
Only one flash Sync electronic does
fires not correspond with
power unit
Aperture does Sinarcam is in taking
not open position
Serial port can Sinarcam preference
not be file damaged or old
remembered
Wrong colors in Wrong filter position
the picture
Filterwheel is not Shutdown in taking
in home position position
Offset of RGB Wrong Shutter Timing,
images (too big Live mode not stopped
to be registered)
Color spots in Dust on the filters
the picture
Sinarcam1UsersGuideE.rtf
Suggested Solution
Check cables and plugs. Turn on power supply to reset
the sinarcam. If no reset occurs in the sinarcam even
when no computer is connected, get in contact with your
local sinar dealer.
Try to use the other serial port and check the selected
port in the sinarcam software. If you use the printer port,
make sure AppleTalk is not active.
Select Early Flash or Late Flash
Check your synchro cord by the following simple test:
Unplug it and trigger the flash manually by pressing a
metal object onto the plug pin and the outer tube. Closing
the circuit will fire the flash, if it does not fire, check the
power unit and/or the flash heads
Change from sync cord to IR-transmitter or vice versa.
Disconnect and reconnect sync cord of the power unit.
Connect the sync cord to the other sync connector of the
Sinar power unit (only available with newer power supply
units)
You can manually stop down and stop up the aperture if
an aperture unit is connected and if the sinarcam is in
viewing position. Remeber however that the DCB has
always priority regarding manual settings, e.g. if the
sinarcam is ready for taking pictures, you cannot open
the aperture by pressing the stop-up button.
During startup of the sinarcam software, you can choose
the serial port to which the sinarcam power supply is
connected. If the serial port setting is not the same when
you again start the software, delete the sinarcam
preference file in the preference folder and try again. A
new sinarcam preference file will be created containing
you current settings.
If you interrupt a tricolor exposure after the green or the
red exposure, the filter wheel will start the next exposure
with the wrong filter. Reset the sinarcam or click into the
" Tri-Shot" radio button to set the filter wheel to its home
position.
Klick into Sinarcam window, call settings menu, select
reset (or press z-r)
If above does not help, reset the sinarcam simply by
turning off and on the power supply. Do not turn off the
power supply if the software is still running. Quit the
sinarcam application properly and then turn off the power
supplies.
WARNING: Do not touch the filters or the shutter blade
and do not attempt to turn the blades by hand. Improper
attempts may result in damage to the filters or the blade.
Always stop live image before taking the image.
Retake the image
Loose dust particles on the filter surfaces do affect the
quality of the photograph! Normally they can safely be
removed with a jet of dry air.
Date: 14.03.00 14:22