Solving Problems; Scanner Problems; The Status Light Is Flashing; The Scanner Does Not Turn On - Epson Document scanner User Manual

User's Guide

Solving Problems

Scanner Problems

The Status Light Is Flashing

Check the following if the status light is flashing rapidly.
❏ Make sure the USB cable is securely connected to the scanner and the computer.
❏ Make sure EPSON Scan is installed correctly.
If the light continues to flash rapidly, a fatal error may have occurred. Contact your dealer for assistance.
Related Information
"Buttons and Lights" on page 12
&
"Checking and Installing Your Applications" on page 63
&
"Where to Get Help" on page 77
&

The Scanner Does Not Turn On

❏ Make sure the USB cable is securely connected to the scanner and the computer.
❏ Connect the scanner directly to the computer's USB port. The scanner may not work properly when connected
to the computer through one or more USB hubs.
❏ Use the USB cable that came with the scanner.
❏ Wait a second after connecting the USB cable. It may take a few seconds until the scanner turns on.
❏ If you are using Mac OS X and connecting any other scanners including all-in-one printers, start EPSON Scan
on your computer to turn on the scanner.
Solving Problems
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