Simple Troubleshooting; Equipment Does Not Start; Paper Jamming Occurs Frequently - Toshiba e-Studio 351c Operator's Manual For Basic Function

2. Simple Troubleshooting

Check the following items and, if the problem still occurs, call your service representative for assistance.

Equipment does not start

Item to be checked
Is the power cord plug securely
inserted in the outlet?
Is the front cover firmly closed?

Paper jamming occurs frequently

Item to be checked
Does the message: "Check
paper size setting on control
panel for drawer N (Bypass)"
appear?
Does the paper placed exceed
the line indicated inside of the
side guide?
Is the space between the side
guide of the drawer or the
bypass tray and the paper too
narrow/wide?
Has all of the jammed paper
removed?
Countermeasure
Insert the power cord plug until
it comes to a stop.
Close the cover properly.
Countermeasure
Match the size of the paper
placed in the drawer or on the
bypass tray and the one regis-
tered to the equipment.
Remove some of the sheets of
paper and place them with the
paper height not exceeding the
line indicated.
Keep an appropriate space
between the side guide and
paper, and then place paper
straight along the side guide.
Since the jammed paper may
not be easily found, follow the
guidance shown on the touch
panel.
Reference page
-
P.24 "1.Description of Each
Component"
Reference page
P.335 "10."Check paper size
setting on control panel for drawer
N""
P.49 "Placing paper in the
drawer"
P.49 "Placing paper in the
drawer"
P.289 "5.Jam Symbols"
11
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