Toshiba e-Studio 351c Operator's Manual For Basic Function page 269

Error code Problem
1C30-1C33 Disk access error
1C40 Image conversion
abnormality
1C60 HDD full failure during
processing
1C61 Address book reading
failure
1C62 Memory acquiring fail-
ure
1C63 Terminal IP address
unset
1C64 Terminal mail address
unset
1C65 SMTP address unset
1C66 Server time time out
error
1C69 SMTP server connec-
tion error
1C6A HOST NAME error
1C6B Terminal mail address
error
1C6C Destination mail
address error
1C6D System error
1C70 SMTP client OFF
1C71 SMTP authentication
error
1C72 POP Before SMTP
error
When there are running jobs, perform the job in error again after
the completion of the running jobs. If the error still occurs, turn
the power OFF and then back ON, and perform the job again.
Turn the power OFF and then back ON. Perform the job in error
again. If the error still occurs, contact your service representa-
tive.
Reduce the number of pages of the job in error and perform the
job again. Check if the server or local disk has a sufficient space
in disk capacity.
Turn the power OFF and then back ON. Perform the job in error
again.
Reset the data in the Address book and perform the job again.
If the error still occurs, contact your service representative.
Turn the power OFF and then back ON. Perform the job in error
again. If the error still occurs, contact your service representa-
tive.
Ask your administrator to set the IP address of the equipment.
Ask your administrator to set the E-mail address of the equip-
ment.
Ask your administrator to set the SMTP server address.
Check if the SMTP server is operating properly.
Ask your administrator to set the login name or password of
SMTP server and perform the job again. Check if the SMTP
server is operating properly.
Ask your administrator to check if there is an illegal character in
the device name. Delete the illegal character and reset the
appropriate device name.
Ask your administrator to check the SMTP Authentication
method or if there is an illegal character in the Terminal mail
address. Set the correct SMTP Authentication method or delete
the illegal character in the Terminal mail address.
Check if there is an illegal character in the Destination E-mail
address. Delete the illegal character and reset the appropriate
Destination E-mail address, then perform the job again.
Turn the power OFF and then back ON.
Perform the job in error again. If the error still occurs, contact
your service representative.
Ask your administrator to enable the SMTP Client and perform
the job again.
Check if the SMTP authentication method, login name and
password are correct. If the SSL setting is enabled, check if the
setting and the port number of SSL correspond to those of the
server.
Check if the settings of POP Before SMTP and POP3 are cor-
rect.
What to do
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