Fujitsu PRIMEQUEST 2000 Series Getting Started Manual page 12

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Contact address for repair-related consultations

If you are among the following groups of customers requiring repair services, please contact the

"Fujitsu hardware repair consultation center." Support service agreement customers should contact

their customer support center.

 Customers without a support service agreement

 Customers requiring repairs within the warranty period, in accordance with the warranty

agreement

 Customers without a support service agreement who require repairs after the warranty period

has expired

• On-site repairs are conducted by a service engineer designated by Fujitsu. The service

engineer visits the customer on the first business day after the day the problem is reported,

or later.

• Depending on the product for which service is provided and the work hours, a service fee

may be charged for each case. The fee amount includes technical support, parts, and

transportation.

Contact address for comments

If you have a comment or request regarding this manual, or if you find any parts of this manual

unclear, please take a moment to share it with us by filling in the form at the following website,

stating your points specifically, and sending the form to us.

https://www-s.fujitsu.com/global/contact/computing/PRMQST_feedback.html

This document shall not be reproduced or copied without the permission of the publisher.

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