Fujitsu PRIMEQUEST 2000 Series Getting Started Manual page 11

Before requesting a repair
PRIMEQUEST 2000 Series
If a problem occurs with the main unit, see 11.2 Troubleshooting in the
Administration Manual
and confirm the problem. If you cannot solve the problem even after
referring to the manual, contact your sales representative or the hardware repair consultation
center. Confirm the model name and serial number shown on the label affixed to the right front or
System ID Card at the left top front of the device and report it. For the label affixing locations, see
the figures showing the label affixing locations.
PRIMEQUEST 2000 Series Administration Manual
Moreover, see 11.2 Troubleshooting in the
beforehand to check any other required items. The system settings saved by the customer will be
used only at the time of maintenance and discarded when the maintenance work is finished.
 Label affixing locations
- the label affixed to the right front
- System ID Card at the left top front side
To reach this SID card, the front cover must be removed.