Foscam FI8910W User Manual
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Foscam FI8910W User Manual

Indoor pan/tilt wireless ip camera
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Model: FI8910W
Indoor Pan/Tilt Wireless IP Camera
Color: Black
Color: White

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Summary of Contents for Foscam FI8910W

  • Page 1 User Manual User Manual Model: FI8910W Indoor Pan/Tilt Wireless IP Camera Color: Black Color: White...

  • Page 2: Table Of Contents

    Table of Contents 1 Overviews..............................1 1.1 Key Features..................................1 1.2 Read Before Use................................2 1.3 Packing Contents................................3 1.4 Physical Description................................3 2 Surveillance Software GUI........................5 2.1 Login Window..................................5 2.2 Surveillance Window................................. 6 3 Advanced Camera Settings......................14 3.1 Device Status..................................15...
  • Page 3 4 APPENDIX............................. 57 4.1 Frequently Asked Questions............................57 4.2 Default Parameters................................61 4.3 Specifications..................................62 5 OBTAINING TECHNICAL SUPPORT....................63 Shenzhen Foscam Intelligent Technology Co., Limited Shenzhen Foscam Intelligent Technology Co., Limited Tel: 2674 5668 Fax: 2674 5168 Tel: 2674...

  • Page 4: Overviews

    1 Overviews FOSCAM FI8910W is an integrated wireless IP Camera with a color CMOS sensor. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.

  • Page 5: Read Before Use

    ● Wi-Fi compliant with wireless standards IEEE 802.11b/g/n ● Supports IR_CUT and the filter change automatically ● Embedded FOSCAM DDNS(dynamic domain name service) Service ● Supports Dynamic IP (DDNS) and UPnP LAN and Internet (ADSL, Cable Modem) ● Motion and Sound detection activates alarm ●...

  • Page 6: Packing Contents

    1.3 Packing Contents ● IPCAM×1 ● CD×1 ● Wi-Fi Antenna×1 (only available for wireless model) ● Quick Installation Guide×1 ● DC Power Supply×1 ● Warranty Card×1 ● Mounting bracket×1(option) ● Network Cable×1 1.4 Physical Description Front Panel Figure 1.1...

  • Page 7: Back View

    There are up to three labels located on the body of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3 ,it may be a clone one. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 8: Surveillance Software Gui

    You must power on the camera before reset. 2) Press and hold down the RESET BUTTON about 4 seconds, then press the WPS button on the router, then you can use the WPS function. (For more details: please read Wireless Settings...

  • Page 9: Surveillance Window

    You can select the language you need via pull down the dropdown toolbar and click on the language to switch. Section2 FOSCAM Website Link There is an access link to Foscam website homepage, if you need tech support you can contact Foscam directly. Section3 ActiveX Mode If your PC is windows based OS, such as Windows XP, Windows7, Windows Vista and you are using IE-based browsers like IE6, IE7, IE8, please choose IE ActiveX Mode login mode.
  • Page 10 Figure 2.2 Section1 Device Name Default device name is Anonymous. You can define a name for your camera as you like (Please go to chapter 3.1 and read how to set it) Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time.
  • Page 11 Figure 2.3 Section3 Image Parameters Settings OSD is used to add timestamp on the video. There are five text colors to choose from: Black, red, yellow, white, blue. Add OSD on record Select this option if you want to add a timestamp to recordings.
  • Page 12 Resolution 1) 320x240-------QVGA 2) 640x480-------VGA There are two resolutions, the bigger one (VGA) is 640x480 pixels, and the smaller one (QVGA) is 320x240 pixels. The bigger the resolution, the better of the image quality is, but the lower the frame rate is.
  • Page 13 How to do preset position? We can start preset settings from position 1. Firstly, select no. 1 within the menu of Preset on the panel. Secondly, move the camera and stop at a place where you want make preset position.
  • Page 14 Section5 Device Management Device Management ------Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel. Section6 Record & Snapshot & Full Screen Buttons 1------Record Button Click it and it pop-up a path-setting window, you can select the storage path and the record file name.

  • Page 15: Onscreen Mouse Control

    Onscreen Mouse Control Double click right mouse on the surveillance window, then left click on the screen to indicate the camera move direction you prefer, press the left mouse and the camera’ Len will move to the corresponding direction.. Double click right mouse again, cancel onscreen mouse control.
  • Page 16 Figure 2.5 For the first time using audio, you need to download and install VLC plugin, Click Audio, and you can see the download website. Figure 2.6 Shenzhen Foscam Intelligent Technology Co., Limited Shenzhen Foscam Intelligent Technology Co.,...

  • Page 17: Advanced Camera Settings

    During the installation, you must select Mozilla plugin as in Figure 2.7. Figure 2.7 3 Advanced Camera Settings Click the bar “Device Management”, goes to Administrator Control Panel to make advanced camera settings. Shenzhen Foscam Intelligent Technology Co.,...

  • Page 18: Device Status

    3.1 Device Status Figure 3.1 1------Device ID MAC ID of the camera by wired connection 2-----Device Firmware Version System Firmware version of the camera 3-----Device Web UI Version Web UI firmware version of the camera 4-----Alias Name of the camera...

  • Page 19: Alias Settings

    Figure 3.2 Figure 3.3 3.2 Alias Settings Default alias is Anonymous. You can define a name for your camera here such as apple. Click Submit to save your changes. The alias name supports special characters. Shenzhen Foscam Intelligent Technology Co.,...

  • Page 20: Date & Time Settings

    Click the option here to Enter the device name as you like. modify the device name . Use different names to identify multi-cameras . Figure 3.4 3.3 Date & Time Settings Choose the time zone of your country. You can choose Sync with NTP Server or Sync with PC Time.

  • Page 21: User Settings

    3.4 User Settings Here you can create users and set permission levels, visitor, operator or administrator. Click Submit to save these settings. The camera will reboot. You can set different permission levels, but at least one administrator .

  • Page 22: Multi-Device Settings

    3.5 Multi-Device Settings If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed.
  • Page 23 1 Click it, alias, host and HTTP Port will be filled in the following boxes automatically . 2 Enter the User name and password of the 2nd camera . 3 Click Add to take effect . Figure 3.7a Click Submit after add all cameras .
  • Page 24 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 3.8 Shenzhen Foscam Intelligent Technology Co., Limited Shenzhen Foscam Intelligent Technology Co., Limited Tel: 2674 5668 Fax: 2674 5168 Tel: 2674...
  • Page 25 Figure 3.9 3.5.2 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet.
  • Page 26 Use DDNS domain name and port to login . Make sure each camera you need add could login with DDNS name and port . Figure 3.10 If you have several cameras, you can use the same DDNS domain name; you only need to set a different port number for each camera.
  • Page 27 Figure 3.11 1----- The 2nd camera’s name 2----- Fill in the 2nd camera’s DDNS host not LAN IP 3 ---- Enter the 2nd camera’s user name and password 4---- Click Add button and to take effect Add the other cameras in the same way. Click Submit to save.
  • Page 28 Click submit after finishing all settings . Figure 3.12 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet.

  • Page 29: Basic Network Settings

    3.6 Basic Network Settings If you want to set a static IP for the camera, select Basic Network Settings. Keep the camera in the same subnet of your router or computer. Figure 3.14 Changing settings here is the same as using the IP Camera Tool. (Figure 3.17/3.18) It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC.
  • Page 30 Figure 3.15 Figure 3.16 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Shenzhen Foscam Intelligent Technology Co., Limited Shenzhen Foscam Intelligent Technology Co., Limited Tel: 2674 5668 Fax: 2674...
  • Page 31 Network lamp: There is a network lamp on the back of the camera, select it and when the network connection are working, the lamp will turn on and blink. Another way to change the camera’s LAN IP and HTTP Port no.

  • Page 32: Wireless Settings

    Gateway: Make sure it is in the same subnet with PC’s IP address. The gateway is your router’s LAN IP. DNS Server: IP address of your ISP network provider. You can find the DNS server in your router or check the locally-attached address of your computer. Your PC contains your PC’s IP address, gateway and DNS server.
  • Page 33 Click Scan Button to search WIFI device . Figure 3.19 Step 02) Click the SSID of your router in the list, the corresponding information (SSID & Encryption) will be filled in the following boxes automatically. You will only need to fill in the share key. Make sure that SSID, Encryption and share key you...
  • Page 34 The LAN IP address will disappear on the window of IP Camera Tool when the camera gets restarted. Just wait for around 1 minute, the camera will get wireless connection, and the LAN IP of the camera will be showed again on the window of the IP Cam Tool. You have done wireless connection of the camera successfully.
  • Page 35 3.7.3 Adhoc Mode Under this mode, the IPCAM will directly connect to a host in a peer_to_peer environment. Make sure the PC has plugged in the wireless network card. Step 01) Enable wireless and choose Adhoc mode. Fill in a SSID to identify the IPCAM and then set the security mode, you can choose none or others.

  • Page 36: Adsl

    Step 03) Disabled the wired connection of the PC. Select the SSID you filled at Figure3.21 for your camera and enter the same key with your camera. Make sure PC and Camera share the same subnet. Open the IP Camera Tool, you can search the camera LAN IP again.

  • Page 37: Upnp Settings

    (Figure 3.30). 3.10 DDNS Service Settings FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name.
  • Page 38 Enable FOSCAM DDNS name . Figure 3.26 Enable: Open or close the FOSCAM domain name. The default status of FOSCAM domain name is open. Validity Queries: Check the validity of embedded domain name. Now you can use http:// Domain name + HTTP Port to access the camera via internet.
  • Page 39 Click here to register Figure 3.27 Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email.
  • Page 40 Secondly, disable the Manufacturer’s domain name and select No-Ip as a server in the Third Party DDNS. Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.
  • Page 41 If you have set Third Party DDNS and meanwhile you enabled the Foscam Domain Name, the Third Party DDNS will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is http://192.168.1.35:88 , Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue Server on some brands of router).

  • Page 42: Mail Service Settings

    3.11 Mail Service Settings If you want the camera to send emails when motion/sound has been detected, Mail Service Settings will need to be configured. Figure 3.31 1----- Sender Mailbox for sender must support SMTP 2----- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 3----- SMTP Server/ Port Enter SMTP server for sender.

  • Page 43: Msn Setting

    Figure 3.32 If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later...
  • Page 44 Fill in the user and password of the MSN ID you applied for your camera . MSN ID in this list can chat with the camera . Figure 3.33 Click Submit and go to the “Device Status” screen and verify the MSN settings are succeed.

  • Page 45: Ftp Service Settings

    Foscam13(this account contained in the Friends list) log in MSN, and double click the camera’s account (foscam31), then enter “url?”, the camera will send it’s current IP address to you. Figure 3.35 Note: Create a new MSN account for the camera, do not use the same MSN account as you would like to chat with your friends.
  • Page 46 Figure 3.36 Figure 3.37 FTP server: If your FTP server is located on the LAN, you can set as Figure 3.36. If you have an FTP server which you can access on the internet, you can set as Figure 3.37.
  • Page 47 FTP Upload Folder: Make sure that the folder you plan to store images exists as the camera can’t create the folder itself. Also, the folder must be read/writable. FTP Mode: The camera supports standard (POST) mode and passive (PASV) mode...

  • Page 48: Alarm Service Settings

    7) Error in PORT mode. PASV mode should be selected if the device is behind a NAT. 8) Cannot upload file. Verify your account is authorized If an error occurs check the parameters you entered are correct. The filename format of the image is similar to 00606E8C1930(sarah)_0_20100728114350_25.jpg...
  • Page 49 Here you can see the alarm status . Figure 3.40 There are four alarm indicators: 1) Camera will send emails when motion/sound is activated. If you want to receive images when motion is detected, you must set Mail Service Settings first.
  • Page 50 Select this option . Set an interval for images to upload . Figure 3.42 You can hear the beep sound when the alarm has been detected. Select this option . Figure 3.43 4) The camera will record automatically for one minute after motion/sound is detected.
  • Page 51 Select the checkbox When you enable motion alarm, the camera will record automatically and store the recording file to the folder you Figure 3.44 configured. This icon is used to control whether the folder opens or not .
  • Page 52 Figure 3.45 Another Way: select Scheduler, and click “set All”, you will see all time boxes turn blue as in the following picture. Click Submit and the camera will alarm at any time when motion is detected. Figure 3.46 2) Specify an alarm schedule.
  • Page 53 If you want the camera to alarm during set times select Scheduler and set time range. If you want to select one serial area, you can click any number between 00 and 23 on the first row, the corresponding column will be selected and it will turn blue. For example, click the number “06”...

  • Page 54: Pt Settings

    Figure 3.48 3.15 PT Settings You can set pan/tilt speed. Normally, PT speed is 3. The larger the setting number, the lower speed. Don’t enable the checkbox “disable preset” if you want to use the function of preset, it will be effective after you reboot device.

  • Page 55: Upgrade Device Firmware

    Figure 3.49 Patrol rounds horizontal: Set the round between 1 and 10, then click Submit. Back to surveillance window. Click the Horizon patrol button, the camera will patrol the rounds horizontally you set and then stop if you don’t click Stop horizon patrol button. For example, you set 4 for the patrol rounds.
  • Page 56 Upgrade system firmware 。 Upgrade Web UI . Figure 3.50 Click Browse, choose the correct bin file and then click Submit to upgrade. Don’t shut down the power during upgrade until the IP camera tool finds the camera again.

  • Page 57: Backup & Restore Settings

    Enter the User name and password . Figure 3.52 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade.

  • Page 58: Restore Factory Settings

    Click Submit to store parameters . Load the parameters bin file . Figure 3.53 3.18 Restore Factory Settings All parameters will return to factory settings if selected. Figure 3.54 3.19 Reboot Device Click Reboot Device to reboot the camera. This is similar to unplugging the power to the camera.

  • Page 59: Log

    3.20 Log The log record shows who accessed the camera and when. (Figure 3.55). Figure 3.55 3.21 Back This will take you back to the surveillance window. Shenzhen Foscam Intelligent Technology Co., Limited Shenzhen Foscam Intelligent Technology Co.,...

  • Page 60: Appendix

    4 APPENDIX 4.1 Frequently Asked Questions NOTE: Always verify network connections are working by checking the status of the indicators on the network server, hub and network card. 4.1.1 I have forgoten the administrator username and/or password To reset the administrator username and password, press and hold down the RESET BUTTON for 10 seconds.
  • Page 61 4.1.3 No Pictures Problems Video streaming is managed by the ActiveX controller. If the ActiveX controller isn’t installed correctly you will see no video image. There are two ways to resolve this problem: 1) Reinstall “IP Camera Tool”...
  • Page 62 Change another port number . Figure 4.2 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you cannot see live video, try shutting down the firewall or anti-virus software and try again.
  • Page 63 4.1.6 UPnP always failed UPnP only contains port forwarding in our recent software. Sometimes, it may be fail to do port forwarding automatically because of the firewall or anti-virus software. It may also be due to the router’s security settings. We recommend manually configuring port forwarding the camera can be viewed on the internet.

  • Page 64: Default Parameters

    Wi-Fi. 4.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: 255.255.255.0 Gateway: obtain dynamically DHCP: Disabled DDNS: Embedded FOSCAM domain name Username and password Default administrator username: admin Default administrator password: No password Shenzhen Foscam Intelligent Technology Co.,...

  • Page 65: Specifications

    4.3 Specifications ITEMS FI8910W Image Sensor Image Sensor Color CMOS Sensor Display Resolution 640 x 480 Pixels(300k Pixels) Lens f: 2.8mm,F:2.4 Mini. Illumination 0.5Lux Lens Lens Type Glass Lens Viewing Angle 60 degree IR_CUT Filter will switch automatically...

  • Page 66: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, pls contact our service department: tech@foscam.com...

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