Page 1 ERserver IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide...
Page 3 ERserver IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide...
Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.
Page 5: About This Manual
About this manual This manual contains diagnostic information, a Symptom-to-FRU index, service ® information, error codes, error messages, and configuration information for the IBM Eserver xSeries ™ 205. Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM xSeries products. See the parts listing in “System”...
Page 6 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 8 Adapter retainer ......83 Chapter 6. Symptom-to-FRU index ....85 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 9 Problem determination tips ....107 Chapter 7. Parts listing xSeries 205 Type 8480... . 109 System .
Page 10 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 11: Chapter 1. General Information
Chapter 1. General information Your IBM Eserver xSeries 205 Type 8480 server is a high-performance server that can be upgraded to a symmetric multiprocessing (SMP) server through a microprocessor upgrade. It is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and reliable data storage.
Page 12: Notices And Statements In This Book
Option Installation Guide This publication is provided in PDF on the IBM xSeries Documentation CD. It contains instructions to install, remove, and connect optional devices supported by your server. Depending on your server model, additional publications might be included on the IBM xSeries Documentation CD.
Page 13: Features And Specifications
1. Power consumption and heat v Two 5.25-in. bays (one CD-ROM controller output vary depending on the drive installed) v Support for IBM Remote Supervisor number and type of optional v Two 3.5-in. bays (one diskette Adapter features installed and the...
Page 14: Server Controls, Leds, And Connectors
Diskette-eject button: Press this button to release a diskette from the diskette drive. Diskette drive activity LED: When this LED is lit, it indicates that the diskette drive is in use. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 15: Server Connectors
Hard disk drive activity LED: When this LED is flashing, it indicates that the hard disk drive is in use. Power-on LED: When this LED is lit, it indicates that the server is turned on. Power-control button: Press this button to turn the server on and off manually. Ethernet transmit/receive activity LED: When this LED on the Ethernet connector is lit, it indicates that there is activity between the server and the network.
Page 16: Server Power Features
Turning off the server Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system. Statement 5: IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 17: Standby Mode
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 18 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 19: Chapter 2. Configuring Your Server
ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of your server to configure basic hardware features and to simplify your network operating system (NOS) installation.
Page 20: Using Passwords
After you have set an administrator password, you can then set a user password to authorize a user to operate the server. You must set an administrator password to set a user password. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 21 You can use any combination of up to seven characters (A Z, a z, 0 9, and blanks) for your user password. Keep a record of your password in a secure place. If you forget the user password, you can regain access to the server through one of the following methods: v Type the administrator password at the power-on prompt.
Page 22 4. Connect the server to a power source, keyboard, monitor, and mouse. 5. Turn on the server. You can now start the Configuration/Setup Utility program and either delete the old password or set a new user password. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 23: Enabling Broadcom Netxtreme Gigabit Ethernet Boot Agent
If a later version of the ServerGuide program is available, you can download a free image of the ServerGuide Setup and Installation CD, or you can purchase the CD. To download the latest ServerGuide program, go to the IBM ServerGuide Web page at http://www.ibm.com/pc/qtechinfo/MIGR-4ZKPPT.html. To purchase the latest ServerGuide Setup and Installation CD, see the “ServerGuide Updates”...
Page 24: Setup And Configuration Overview
Setup and configuration overview When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The ServerGuide program checks your system BIOS, service processors, and other system hardware to determine if system updates are available.
Page 25: Typical Operating-System Installation
– The Clear Hard Disks feature is provided so you can delete all partitions on all hard disk drives. If the server has a SCSI RAID adapter installed, you can select to restore the configuration on the SCSI RAID adapter to the factory default settings.
Page 26: Setting Up Or Updating Multiple Servers
(FDX) modes at both speeds. For information about configuring your Ethernet controller, see the Device Drivers and IBM Enhanced Diagnostics CD that comes with your server. For updated information about configuring your Ethernet controller, go to the IBM Support Web site at http://www.ibm.com/pc/support/ and navigate to the area for your specific...
Page 27: Using The Scsiselect Utility Program
device drivers for your server, and software that supports advanced networking functions. After downloading, run the downloaded program launch.exe. You Ethernet controller supports optional modes, such as teaming, priority packets, load balancing, fault tolerance, and virtual LANs, which provide higher performance, security, and throughput for your server.
Page 28: Scsiselect Menu Choices
The Boot Menu program is a built-in, menu-driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Configuration/Setup Utility program. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 29 Complete the following steps to use the Boot Menu program to change the startup sequence of your server: 1. Turn off the server. 2. Restart the server. 3. Press F12. 4. Select the startup device. The next time the server is started, it returns to the startup sequence set in the Configuration/Setup Utility program.
Page 30 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 31: Chapter 3. Diagnostics
Appendix A, “Getting help and technical assistance”, on page 115 for more information. General checkout The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These programs provide the primary methods of testing the major components of the server.
Page 32: Checkout Procedure
If you receive an error, see Chapter 6, “Symptom-to-FRU index”, on page 85. If the diagnostic programs were completed successfully and you still suspect a problem, see “Undetermined problems” on page 106. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 33: Diagnostic Tools Overview
After you register and profile your xSeries products, you can diagnose problems using the IBM Online Assistant, and you can participate in the IBM discussion forum. For more detailed information about registering and creating a customized profile for your IBM products, go to the following addresses on the Web: –...
Page 34: Post Beep Codes
Ensure that the hard disk drive is connected properly. view all installed drives, or the NOS cannot be installed. The Operating Make more space available on the hard disk. System Installation program continuously loops. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 35: Small Computer System Interface Messages
Note: If your server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed. Diagnostic programs and error messages The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of your server.
Page 36: Text Messages
An IBM Enhanced Diagnostics CD comes with the server. You can also download the latest image of the diagnostics from the World Wide Web at http://www.ibm.com/pc/support.
Page 37: Using The Diagnostics Cd
8 of this procedure to do this. Downloading the diagnostics program Do the following to download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette: 1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/ 2.
Page 38: Diagnostic Error Message Tables
2. If diagnostic error messages appear that are not listed in the tables, make sure that your server has the latest levels of BIOS, Advanced System Management ™ Processor, ServeRAID , and diagnostics microcode installed. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 39: Recovering From A Post/Bios Update Failure
Recovering from a POST/BIOS update failure If power to your server is interrupted while POST/BIOS is being updated (flash update), your server might not restart correctly. If this happens, perform the following procedure: 1. Turn off the server and all attached devices. 2.
Page 40: Troubleshooting The Ethernet Controller
Test the Ethernet controller. The way the Ethernet controller is tested depends on which operating system you are using (see the Ethernet controller device driver README files). IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 41: Ethernet Controller Troubleshooting Chart
Ethernet controller troubleshooting chart Use the following troubleshooting chart to find solutions to 10/100/1000 Mbps Ethernet controller problems that have definite symptoms. Table 2. Ethernet troubleshooting chart Ethernet controller FRU/actions problem The server stops The PCI BIOS interrupt settings are incorrect. running when loading Check the following: device drivers.
Page 42: Ethernet Controller Messages
The integrated Ethernet controller might display messages from certain device drivers. The latest information available concerning these messages will be made available at the IBM Support Web site at http://www.ibm.com/pc/support. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 43: Chapter 4. Installing Options
Chapter 4. Installing options This section provides instructions for installing options in an IBM Eserver xSeries 205 Type 8480. System reliability considerations To help ensure proper system cooling and system reliability, make sure that: v Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed.
Page 44: Major Components Of The Ibm Eserver Xseries 205 Type 8480
Major components of the IBM Eserver xSeries 205 Type 8480 The following illustration shows the locations of major components in the IBM Eserver xSeries 205 Type 8480 server. Note: The illustrations in this document might look slightly different from your hardware.
Page 45: System And Pci Extender Boards
System and PCI extender boards This illustration identifies parts of the system board and PCI extender board. Depending on installed options, your system board and PCI extender board might look slightly different. Microprocessor DIMM 2 and fan (U6) DIMM 1 PCI 1 PCI 2 PCI 3...
Page 46: System Board Internal Cable Connectors
Password check jumper (JP1) Microprocessor CMOS power clear jumper (JP3) Diskette drive Internal speaker connector ® Wake on LAN connector Video connector Boot block SCSI drive connector jumper (JP6) IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 47: System Board External Connectors
System board external connectors The following illustration identifies system board connectors for external cables. Keyboard Mouse Serial ports Parallel USB ports Ethernet Audio Optional system-management adapter component locations The following illustration shows the connectors and LEDs for the optional system-management adapter that you can install in PCI slot 1 on the system board. Ethernet link status LED (green) Ethernet port...
Page 48: Installation Guidelines
Back up all important data before you make changes to disk drives. v Have a small, flat-blade screwdriver available. v Before accessing the inside of the IBM Eserver xSeries 205 Type 8480 server, rotate the two front stabilizing feet a quarter turn towards the server, so they do not break.
Page 49: Moving The Stabilizing Feet
Moving the stabilizing feet The four feet on the bottom of the server provide additional stability when the feet are placed in the stabilizing position. Complete the following steps to place the feet in the stabilizing position: 1. Place the server on its side. 2.
Page 50: Removing The Side Cover
1. Review the information in “Installation guidelines” on page 38 and “Safety information” on page 117. 2. Turn off the server and all attached devices. 3. Disconnect all external cables and power cords. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 51: Removing The Frame-Support Bracket
4. Pull the cover-release latch away from the server, and push the side cover toward the rear of the server. Cover-release latch Key lock To replace the side cover, see “Replacing the side cover” on page 59. Attention: For proper cooling and airflow, replace the side cover before turning on the server.
Page 52: Working With Adapters
You can install full-length adapters in all five PCI slots. v Your server supports 5.0 V and universal PCI adapters; it does not support 3.3 V adapters. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 53: Installing An Adapter
The optional Remote Supervisor Adapter must be installed in PCI slot 1. v For a list of supported options for your server, go to http://www.ibm.com/pc/support/ on the World Wide Web. Installing an adapter Complete the following steps to install an adapter.
Page 54 14. Replace the side cover. See “Replacing the side cover” on page 59 for details. 15. Reconnect the external cables and power cords; then, turn on the attached devices and the server. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 55: Installing A Scsi Adapter
Installing a SCSI adapter Complete the following steps to install a SCSI adapter: 1. Complete steps 1 through 9 of “Installing an adapter” on page 43. 2. Connect the SCSI signal cable to the adapter and one or more of the signal cable connectors to the rear of the SCSI devices.
Page 56 Do not route the SCSI cable over the memory board assembly. 5. Route the SCSI cable from the backplane on the hot-swap drive cage (bays 5 to 7) to the internal channel connector on the RAID adapter. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 57: Installing Internal Drives
CD-ROM or DVD-ROM Internal drive bays The IBM Eserver xSeries 205 Type 8480 server comes with an IDE CD-ROM or DVD-ROM drive in bay 1, a 3.5-in., 1.44 MB diskette drive in bay 3, and a hard disk Chapter 4. Installing options...
Page 58: Preinstallation Steps
You can install a 3.5-in. slim-high removable-media drive only in bay 4. v The IBM xSeries 205 Type 8480 server supports only one diskette drive. v To install a 3.5-in. drive in a 5.25-in. bay, you must use a 5.25 in. conversion kit, supplied with your option.
Page 59: Power And Signal Cables For Internal Drives
Before installing a drive in bays 1, 2, 3, or 4, do the following: 1. Read “Safety information” on page 117, “Handling static-sensitive devices” on page 38, and the documentation that comes with your drive. 2. Choose the bay in which you want to install the drive. 3.
Page 60: Installing A Drive In Bay 1, 2, 3, Or 4
5. Use a screwdriver to pry the filler panel and EMC shield away from the server. Note: If you are installing a drive that contains a laser, observe the following safety precaution. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 61 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 62: Installing A Non-Hot-Swap Hard Disk Drive In Bay 5, 6, Or 7
Bays 5, 6, and 7 are in the drive cage. The drive cage is located just above the front adapter-support bracket. Note: You might find it useful to work with the server laying on its side. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 63 7. Attach the guide rails to the side of the drive using the screws provided. If you obtained your optional drive from IBM, the guide rails are blue plastic. 8. Slide the drive into the drive cage until the plastic tabs on the drive guide rails lock into place in the drive cage.
Page 64: Installing A Hot-Swap Hard Disk Drive In Bay 5, 6, Or 7
The following illustration shows the hot-swap-drive backplane component locations, as viewed from the front of the server. Hard disk drive activity LED (green) Hard disk drive status LED (amber) SCSI hot-swap hard disk drive connector IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 65 Note: The hard disk drive activity LED and hard disk drive status LED on the backplane match the hard disk drive activity LED and hard disk drive status LED on the hot-swap drive. The following illustration shows the rear connectors on the hot-swap-drive backplane, as viewed from the rear of the server.
Page 66: Installing Memory Modules
4. If you have other options to install or remove, do so now. Installing memory modules You can increase the amount of memory in your server by installing memory modules. Your IBM xSeries 205 Type 8480 server uses industry-standard dual inline memory modules (DIMMs). Complete the following steps to install a DIMM:...
Page 67: Installing A Security Rope Clip
position when the DIMM is firmly seated in the connector. DIMM connector 1 DIMM connector 2 7. If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly installed. Open the retaining clips, remove the DIMM, then reinsert it.
Page 68 Rope clip 6. Reconnect the external cables and power cords, and turn on the attached devices, and then the server. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 69: Replacing The Side Cover
Replacing the side cover Complete the following steps to replace the side cover of the server. Note: If you removed the frame-support bracket, reinstall it before you replace the side cover. See “Removing the frame-support bracket” on page 41 for details.
Page 70: Replacing The Battery
See “Replacing the side cover” on page 59. 6. Turn on the server. 7. Start the Configuration/Setup Utility program and set configuration parameters. v Set the system date and time. v Set passwords if necessary. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 71: Connecting External Options
v Save the configuration. Connecting external options You can connect a number of optional external devices to the connectors on the rear of the server, such as a printer, a keyboard, or a mouse. You can connect a number of optional external devices to the connectors on the rear of the server, such as a printer, a keyboard, or a mouse.
Page 72: Video Connector
1284 modes of operation: standard parallel port (SPP), enhanced parallel port (EPP), and extended capability port (ECP). See “System board external connectors” on page 37 for the location of this connector. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 73: Serial Connectors
Ethernet controller. However, you must install a device driver to enable your operating system to address the Ethernet controller. The device drivers are provided on the Device Drivers and IBM Enhanced Diagnostics CD. When you connect your server to the network, the Ethernet controller automatically detects the data-transfer rate (10 Mbps, 100 Mbps, or 1000 Mbps) on the network and then sets the controller to operate at the appropriate rate.
Page 74: Universal Serial Bus (Usb) Connectors
Microphone This connector is used to connect a microphone to your server when you want to record sounds on the hard disk drive or use speech recognition software. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 75: Optional System-Management Adapter Ports
Optional system-management adapter ports The following illustration shows the connectors and LEDs for the Remote Supervisor Adapter (optional system-management adapter). See the Remote Supervisor Adapter option documentation for detailed information about the advanced system management (ASM) interconnect network. Ethernet link status light (green) Ethernet port (RJ-45)
Page 76 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 77: Chapter 5. Field Replaceable Units
Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM xSeries products. See the parts listing in “System” on page 110 to determine if the component being replaced is a customer replaceable unit (CRU) or a FRU.
Page 78: Power Button
7. To remove the power-switch and LED panel, press in on the tab on the left side of the panel; then, squeeze the top and bottom of the right-side of the IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 79 panel and carefully pull the panel away from the system. 8. Note where the power-switch and LED panel cable connects to the system board; then, carefully disconnect the cable from the system board. Notes: a. You might need to remove the diskette and IDE cables to access the power switch and LED panel cable connector.
Page 80: Microprocessor / Fan Sink
5. Free the processor from the system board by rotating the processor socket lever arm upward to its maximum vertical position. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 81: Hot-Swap Hard Disk Drive Cage
6. Lift the processor up and out of the computer. 7. To install a processor, reverse the previous steps. Note: When reconnecting the fansink cable to the system board, be sure to connect the cable to the connector marked ″CPU fan″. Hot-swap hard disk drive cage Before you begin: v Read “Safety information”...
Page 82: Hot-Swap Backplane
6. Remove any hard disk drives or drive fillers from the drives. 7. Disconnect the hard disk drive cables that connect to the system board. 8. Swing the cage out. 9. Slide the backplane out of the cage. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 83: Power Supply
Power supply Before you begin: v Read “Safety information” on page 117. v Review the information in “System reliability considerations” on page 33. To remove the power supply, do the following: 1. Turn off the server, if it is on. 2.
Page 84: Rear Fan
8. To install the new fan assembly, place the fan in position at the rear of the server. 9. Guide the rubber extensions through the apertures. 10. Use needle-nosed pliers to pull the extensions through the apertures. Rear Rubber extensions 11. Reconnect cables. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 85: Extender Card
Extender card Before you begin: v Read “Safety information” on page 117. v Review the information in “System reliability considerations” on page 33. Note: It is recommended that the server be placed on its left side before performing this service procedure. Rotate the feet in toward the server so they do not detach due to the weight of the server.
Page 86 9. Disconnect the extender card connector from the system board edge connector: then, tilt the extender card and remove it from the server. To install an extender card reverse this procedure. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 87: System Board
System board Before you begin: v Read “Safety information” on page 117. v Review the information in “System reliability considerations” on page 33. Notes: 1. When replacing the system board, you must either update the system with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image.
Page 88: Cd-Rom Drive
4. Disconnect the cables. 5. Remove the screws from the CD-ROM drive cage. 6. Gently slide the CD-ROM drive toward the front of the server and lift it out. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 89: Diskette Drive
Diskette drive Before you begin: v Read “Safety information” on page 117. v Review the information in “System reliability considerations” on page 33. To remove the diskette drive, complete the following steps: 1. Turn off the server, if it is on. 2.
Page 90: Bezel Release Latch
6. Remove the top/side cover. See “Top/side cover” on page 81. 7. Press down on the tab. 8. From the underside, grasp the bezel release latch in the center and gently pull it back and away from the server. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 91: Top/Side Cover
Top/side cover Before you begin: v Read “Safety information” on page 117. v Review the information in “System reliability considerations” on page 33. To remove the top/side cover, complete the following steps: 1. Turn off the server, if it is on. 2.
Page 92: Handle Assembly
3. Firmly grasp the handle support and slide it away from the front bezel. 4. Lift up on the handle support to remove it from the slots in the top of the chassis. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 93: Adapter Retainer
Adapter retainer Before you begin: v Read “Safety information” on page 117. v Review the information in “System reliability considerations” on page 33. To remove the adapter retainer, complete the following steps: 1. Turn off the server, if it is on. 2.
Page 94 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 95: Chapter 6. Symptom-To-Fru Index
1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. Always start with “General checkout” on page 21.
Page 96 System board. 3-2-4 (Failure comparing CMOS 1. DIMM. memory size against actual.) 2. System board. 3. Battery. 3-3-1 (Memory size mismatch 1. DIMM. occurred.) 2. System board. 3. Battery IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 97: No-Beep Symptoms
Note: See “System” on page 110 to determine which components should be replaced by a field service technician. Beep/symptom FRU/action 3-3-2 (Critical SMBUS error 1. Disconnect the server power cord from outlet, wait 30 seconds and occurred, I2C error.) retry. 2.
Page 98 1. Check the PS1 and PS2 LEDs and replace any indicated power supply. 2. Install an additional power supply or remove optional devices from the server. NMI LED on. 1. Restart the server. 2. Check the System Error Log. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 99: Diagnostic Error Codes
Note: See “System” on page 110 to determine which components should be replaced by a field service technician. Diagnostics panel LED FRU/action TEMPERATURE LED on. 1. Ambient temperature must be within normal operating specifications. See “Features and specifications” on page 3. 2.
Page 100 089-XXX-001 (Failed microprocessor test.) 1. VRM 1 for microprocessor 1 2. Microprocessor 1 089-XXX-002 (Failed optional 1. VRM 2 for optional microprocessor 2. microprocessor test.) 2. Optional microprocessor 2 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 101 Note: See “System” on page 110 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 166-198-000 System Management: 1. Run the diagnostic test again. Aborted (Unable to communicate with 2. Correct other error conditions and retry. These include other failed ASM.
Page 102 2. SCSI backplane. 3. Hard disk. 217-XXX-000 (Failed BIOS hard disk test) v Hard disk 1 Note: If RAID is configured, the hard disk number refers to the RAID logical array. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 103: Error Symptoms
Note: See “System” on page 110 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 217-XXX-001 (Failed BIOS hard disk test) v Hard disk 2 Note: If RAID is configured, the hard disk number refers to the RAID logical array. 217-XXX-002 (Failed BIOS hard disk test.) v Hard disk 3 Note: If RAID is configured, the hard disk...
Page 104 CD0ROM test failed. 1. CD-ROM/diskette drive assembly. 2. System board. Ethernet test failed. v System board. ServeRAID test failed. v RAID controller. Tape drive test failed. v Tape drive. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 105: Power-Supply Led Errors
Power-supply LED errors Use the information in this section to solve power-supply problems. Note: The minimum configuration required for the dc good light to be lit is: v Power supply v Power cage assembly, if installed. v System board (set switch 7 of SW1 to bypass the power switch; see “System and PCI extender boards”...
Page 106 301 (Keyboard or keyboard controller Keyboard error) 2. System board 303 (Keyboard controller error) v System board 602 (Invalid diskette boot record) 1. Diskette 2. Diskette drive 3. Drive cable. 4. System board IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 107 Note: See “System” on page 110 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 604 (Diskette drive error) 1. Run the Configuration/Setup Utility program and diagnostics. 2. Diskette drive. 3. Drive cable. 4. System board. 662 (Diskette drive configuration error) 1.
Page 108: Post (Ispr) Error Procedures
Do not press F5. Doing so changes the server’s configuration. If an ISPR error is still present, perform the following actions until the error is no longer present: a. Reseat the controller IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 109 b. Replace the controller Notes: a. SCSI channel cable details, if any, appear elsewhere in this publication. b. The adapter/controller detects a configuration change. Do not choose Save Changes. Instead, press F10 to bypass any options to this effect. 2. If ISPR error is EF10 after disconnecting cables: Identify which channel is causing the error by the second digit (Z) of the original ISPR code as indicated in the following table: Note: ServeRAID-4H controllers have 4 channels;...
Page 110: Serveraid Error Codes
Remove jumpers. 2. ServeRAID controller. 3300 (ServeRAID-5i only) 1. Install ServeRAID-5i controller in an extended PCI option slot. See the documentation that came with the server for more information. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 111 Note: See “System” on page 110 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 3E20 (ServeRAID-5i only) 1. Remove the ServeRAID-5i controller from its slot and install it in the proper PCI option slot. 2.
Page 112: Service Processor Error Codes
System board is over recommended 1. Ensure system is being properly cooled; see “System reliability temperature (level-warning; system board considerations” on page 38. is over recommended temperature) 2. Replace the system board. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 113: Fan Error Messages
Note: See “System” on page 110 to determine which components should be replaced by a field service technician. Message Action System board is under recommended v Ambient temperature must be within normal operating temperature (level-warning; system board specifications; see “Features and specifications” on page 3. is under recommended temperature) System over temperature for CPU x v Ensure system is being properly cooled;...
Page 114: System Shutdown
System shutoff due to CPU x under v Ambient temperature must be within normal operating temperature (level-critical; CPU x is under specifications; see “Features and specifications” on page 3. temperature) IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 115: Dasd Checkout
Note: See “System” on page 110 to determine which components should be replaced by a field service technician. Message Action System shutoff due to DASD temperature v Ensure that the system is being properly cooled; see “System (sensor x) (level-critical; DASD area reliability considerations”...
Page 116: Undetermined Problems
System board Notes: 1. If the problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem, suspect the system board. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 117: Problem Determination Tips
2. If you suspect a networking problem and all the system tests pass, suspect a network cabling problem external to the system. Problem determination tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.
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Page 120: System
09K9827 Cable, audio, CD-ROM drive (all models) 75H9219 Cable, video with tailstock (all models) 02R0814 Diskette drive, black, primary (all models) 76H4091 Diskette drive, black, alternate (all models) 06P5227 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 121: Keyboard Crus
CRU No. US English 37L2551 French Canadian 37L2552 LA Spanish 37L2553 Arabic 37L2555 Belgium/French 37L2556 Belgium/UK 37L2557 Bulgarian 37L2558 Czech 37L2559 Danish 37L2560 Dutch 37L2561 French 37L2562 German 37L2563 Greek 37L2564 Hebrew 37L2565 Chapter 7. Parts listing xSeries 205 Type 8480...
Page 122: Power Cords
French Canadian 37L0913 Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 123 Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela Chapter 7. Parts listing xSeries 205 Type 8480...
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Page 125: Appendix A. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem ®...
Page 126: Software Service And Support
Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.
Page 127: Appendix B. Related Service Information
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
Page 128: Electrical Safety
Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 129: Safety Inspection Guide
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
Page 130: Handling Electrostatic Discharge-Sensitive Devices
Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Page 131: Grounding Requirements
Japanese v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
Page 132 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 133 DANGER: Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
Page 134 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
Page 135 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
Page 136 CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 137 Appendix B. Related service information...
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Page 139 Appendix B. Related service information...
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Page 141 Appendix B. Related service information...
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Page 143 Appendix B. Related service information...
Page 144 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 145 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
Page 146 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
Page 147 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à...
Page 148 2. Zuerst alle Kabel an Einheiten 3. Signalkabel von Anschlußbuchsen lösen. anschließen. 4. Alle Kabel von Einheiten lösen. 3. Signalkabel an Anschlußbuchsen anschließen. 4. Netzstecker an Steckdose anschließen. 5. Gerät einschalten. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 149 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
Page 150 Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 151 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
Page 152 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
Page 153 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità. L’unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione.
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Page 155 Appendix B. Related service information...
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Page 157 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
Page 158 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
Page 159 Declaración 4 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.
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Page 161: Appendix C. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Page 162: Trademarks
Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. Intel, Celeron, LANDesk, MMX, NetBurst, Pentium, Pentium II Xeon, Pentium III Xeon, and Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
Page 163: Electronic Emission Notices
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Page 164: Industry Canada Class B Emission Compliance Statement
Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 165 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
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Page 168 Part Number: 59P2108 (1P) P/N: 59P2108...

IBM xSeries 205 Type 8480 Hardware Maintenance Manual And Troubleshooting Manual

About this Manual

Chapter 1. General Information

Chapter 2. Configuring Your Server

Chapter 3. Diagnostics

Chapter 4. Installing Options

Chapter 5. Field Replaceable Units

Chapter 6. Symptom-To-FRU Index

Chapter 7. Parts Listing Xseries 205 Type 8480

Appendix A. Getting Help and Technical Assistance

Appendix B. Related Service Information

Appendix C. Notices

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Troubleshooting

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