What To Do For Calibration Prompts; Calibration Error Troubleshooting - Dexcom G4 Platinum User Manual

13
13 .2 .2 WHAT TO DO FOR CALIBRATION
PROMPTS
1. When you see a calibration prompt, press the
the prompt.
2. Check the status area at the top of
the screen.
a. If the startup calibration symbol
shows, take 2 more blood glucose values
and enter them into your receiver.
b. If the additional startup calibration symbol
shows, take 1 more blood glucose
value and enter it into your receiver.
c. If the calibration needed symbol
glucose value and enter it into your receiver.
13 .3 CALIBRATION ERROR
TROUBLESHOOTING
This screen means you recently entered a
calibration blood glucose value, and the sensor
is having trouble calibrating. If you press the
SELECT button to clear this screen, this symbol
shows in the status area.
If you see this screen, wait 15 minutes and then
enter 1 more calibration blood glucose value.
Wait 15 more minutes. If this error screen still
shows, enter 1 more blood glucose value. Wait
another 15 minutes. If this error screen still shows, the sensor needs to
be replaced.
This screen also means you recently entered a calibration blood glucose
value and the sensor is having trouble calibrating. If you press the
136 | Dexcom G4 PLATINUM Continuous Glucose Monitoring System
SELECT
Prompt in status area
shows, take 1 more blood
Wait 15 minutes
calibration error screen
button to clear