Part 6: Warranty - Les Foyers Don-Bar 9000 Installation, Operation And Maintenance Manual

LES FOYERS
DON-BAR
FIREPLACES
1. The first 5 years:
year period, and in the course of a normal
use, a component part of the fireplace
becomes defective due to a material or
workmanship defect, this part will be
replaced or, at our discretion, repaired
free of charge. The following parts are
excluded from this warranty:
1.1 Hearth back plate, smoke
deflector, HE deflector system,
grate, ash drawer/tray, wood 1.3 and 1.4) any defective part for a price
basket, fireguard, refractories,
metal fire screen, BBQ grill,
electric fan blower: Being subject
to high temperatures, these parts
may have to be replaced from time to
time; this is regarded as normal
maintenance. However, all the
original parts shipped with the
fireplace are warranted against
material or workmanship defects for
1 year following the date of
purchase.
1.2 Chimney and Gas Burner:
Since these components are not
manufactured by Don-Bar, please
refer to the warranty of their
manufacturer for any claim about
them.
1.3 Fireplace paint finish: The
fireplace is painted with a high
temperature paint that needs to be
freshen up from time to time.
However, the original finish applied
to the fireplace is warranted for 1
year following the date of purchase.
The warranty is limited to the supply
of the paint required for repainting
the fireplace.
REV. 2014-10
25 YEAR LIMITED WARRANTY
If, during this 5-
1.4 Gaskets: Fireplace gaskets are
warranted for 90 days following the
date of purchase.
2. 20-Year Replacement Plan: After the fireplace.
the expiration of the first 5 years, and for
an additional 20 years period following
the date of purchase, we will ship (at the
exception of transport expenses and
parts described in the articles 1.1, 1.2,
not exceeding 50% of its retail price.
3. These warranties shall never be
interpreted as covering workmanship on
site. Don-Bar takes no responsibility for
damages to the building following the
repair or the replacement of any part
covered by the warranty.
4. No representative, employee or agent
of Don-Bar is authorized to change or
extend the present warranty.
5. The warranty is valid only if the
installation, the operation, and the
maintenance of the fireplace have been
done in accordance with the fireplace
manufacturer written instructions.
6. Don-Bar takes no responsibility for any
damage to the fireplace, the chimney or
the building if fireplace repairs done by
third parties are executed with non
original parts.
7. Any part that is the object of a claim in
accordance with the present warranty
must by returned to the shop (transport
prepaid) with a proof of purchase. All
returns must be approved by the
manufacturer before shipping.
8. The duration of the warranty on any
part that is the object of a claim must
never exceed the total duration of the
original warranty of the part shipped with
9. Draft and smoke returns: All Don-
Bar fireplaces are designed and tested to
operate with a positive draft, without
smoke returns, when installed according
to the manu fact urer 's inst ruct ions .
Smoke returns caused by environmental
factors (negative pressure, lack of air,
turbulence, etc.) are not covered by the
present warranty.
10. The warranty does not cover:
11. Caution: Improper operation or lack
of maintenance can endanger your
safety.
12. Send any communication or claim to
the following address:
Foyers Don-Bar Fireplaces, inc.
741, St-Vallier Ouest, Québec,
(Quebec) Canada G1N 1E2
Phone: 418-686-9114
Fax: 418-686-9117
Website: www.don-bar.com
Email: don-bar@don-bar.com
Page 31
10.1 Broken glass
10.2 Damages caused by a
chimney fire;
10.3 Shipping damages not
reported on delivery;
10.4 Faulty installation;
10.5 Damages caused by
abnormal or abusive use.
10.6 Any fireplace modified,
altered or containing substituted
c o m p o n e n t s o r w h e n t h e
instructions for installation,
operation or maintenance have not
been followed.