Samsung ProXpress M458x Series User Manual page 221

Solving other problems
Condition
Misformed • If characters are improperly formed and producing hollow
images, the paper stock may be too slick. Try different
characters
paper (see "Print media specifications" on page 249).
• If characters are improperly formed and producing a wavy
effect, the scanner unit may need service. Cleaning the
scan unit or contact a service representative.
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality (see "Print media
specifications" on page 249).
• Ensure that the paper or other material is loaded correctly
and the guides are not too tight or too loose against the
paper stack.
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature
and humidity can cause paper curl (see "Print media
specifications" on page 249).
• Turn the stack of paper over in the tray. Also try rotating
the paper 180° in the tray.
Suggested Solutions Condition
Wrinkles or • Ensure that the paper is loaded properly.
creases
• Check the paper type and quality (see "Print media
specifications" on page 249).
• Turn the stack of paper over in the tray. Also try rotating
the paper 180° in the tray.
Back of Check for leaking toner. Clean the inside of the machine.
printouts are Cleaning the inside or contact a service representative.
dirty
Solid Color or • The imaging unit may not be installed properly. Remove
the imaging unit and reinsert it.
Black pages
• The imaging unit may be defective and need replacing.
Remove the imaging unit and install a new one. Contact a
service representative.
• The machine may require repair. Contact a service
representative.
Suggested Solutions
9. Troubleshooting
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