Compaq ProLiant Clusters HA/F100 Administrator's Manual
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Compaq ProLiant Clusters HA/F100 Administrator's Manual

Compaq ProLiant Clusters HA/F100 Administrator's Manual

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ProLiant Clusters HA/F100 and
HA/F200
Administrator Guide
Third Edition (September 2000)
Part Number 380362-003
Compaq Computer Corporation

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Summary of Contents for Compaq ProLiant Clusters HA/F100

  • Page 1 ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Third Edition (September 2000) Part Number 380362-003 Compaq Computer Corporation...
  • Page 2 Intel is a trademark of Intel Corporation. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    Compaq Authorized Reseller................xiii Chapter 1 Architecture of the Compaq ProLiant Clusters HA/F100 and HA/F200 Overview of Compaq ProLiant Clusters HA/F100 and HA/F200 Components ..1-1 Compaq ProLiant Cluster HA/F100 ................ 1-2 Compaq ProLiant Cluster HA/F200 ................ 1-4 Compaq ProLiant Servers..................1-6 Compaq StorageWorks RAID Array 4000 or Compaq StorageWorks RAID Array 4100 .....................
  • Page 4 Preinstallation Guidelines ..................3-4 Installing the Hardware.................... 3-7 Setting Up the Nodes ..................3-7 Setting Up the Compaq StorageWorks RAID Array 4000 and RAID Array 4100 Storage System ..................3-9 Setting Up a Dedicated Interconnect .............. 3-11 Setting Up a Public Interconnect ..............3-13 Redundant Interconnect ..................
  • Page 5 Advanced Server....................4-15 Migration Process V: HA/F100 Windows NTS/E to HA/F200 Windows NTS/E. 4-19 Chapter 5 Managing the Compaq ProLiant Clusters HA/F100 and HA/F200 Managing a Cluster Without Interrupting Cluster Services ........5-2 Managing a Cluster in a Degraded Condition............5-3 Managing Hardware Components of Individual Cluster Nodes ......
  • Page 6 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Verifying A Path..................... 5-19 RA4000 Controller Hot Replace..............5-20 Compaq Insight Manager..................5-21 Cluster-Specific Features of Compaq Insight Manager ........5-22 Compaq Insight Manager XE................. 5-23 Cluster Monitor....................5-24 Compaq Intelligent Cluster Administrator ............. 5-26 Monitoring and Managing an Active Cluster..........
  • Page 7 About This Guide vii Expanding Capacity..................B-8 Other Functions ....................B-9 Troubleshooting Redundancy Manager ..............B-9 Appendix C Software and Firmware Versions Glossary Index...

  • Page 9: About This Guide

    About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.

  • Page 10: Symbols In Text

    Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

  • Page 11: Rack Stability

    About This Guide xi Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

  • Page 12: Compaq Technical Support

    In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website.

  • Page 13: Compaq Authorized Reseller

    About This Guide xiii Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. Elsewhere, see the Compaq website for locations and telephone numbers.

  • Page 14: Architecture Of The Compaq Proliant Clusters Ha/F100 And Ha/F200

    Chapter Architecture of the Compaq ProLiant Clusters HA/F100 and HA/F200 Overview of Compaq ProLiant Clusters HA/F100 and HA/F200 Components A cluster is a loosely coupled collection of servers and storage that acts as a single system, presents a single-system image to clients, provides protection against system failures, and provides configuration options for static load balancing.

  • Page 15: Compaq Proliant Cluster Ha/F100

    1-2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide This chapter discusses the role each of these products plays in bringing a complete clustering solution to your computing environment. Compaq ProLiant Cluster HA/F100 The Compaq ProLiant™ Cluster HA/F100 includes these hardware solution...
  • Page 16 Architecture of the Compaq ProLiant Clusters HA/F100 and HA/F200 1-3 The Compaq ProLiant Cluster HA/F100 uses these software solution components: One of the following Microsoft Windows operating systems: Microsoft Windows NT Server 4.0, Enterprise Edition with Microsoft Cluster Server (MSCS)

  • Page 17: Compaq Proliant Cluster Ha/F200

    1-4 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Compaq ProLiant Cluster HA/F200 The Compaq ProLiant Cluster HA/F200 adds Compaq Redundancy Manager (for Windows NTS/E) and Compaq SANworks™ Secure Path for Windows 2000 on RAID Array 4000/4100 (for Windows 2000 Advanced Server) software and a redundant Fibre Channel Arbitrated Loop (FC-AL) to the HA/F100 configuration.

  • Page 18: Compaq Redundancy Manager

    Architecture of the Compaq ProLiant Clusters HA/F100 and HA/F200 1-5 The Compaq ProLiant Cluster HA/F200 includes these software solution components: One of the following Microsoft Windows operating systems: Microsoft Windows NT Server 4.0, Enterprise Edition with Microsoft Cluster Server (MSCS)

  • Page 19: Compaq Proliant Servers

    10/100 NICs and redundant hot-pluggable power supplies (on most high-end models). Many of these features are available at the low end and mid range of the Compaq ProLiant server line, as well. Compaq has logged thousands of hours testing multiple models of Compaq servers in clustered configurations and has successfully passed the Microsoft Hardware Cluster Certification Test Suite on numerous occasions.

  • Page 20: Compaq Storageworks Raid Array 4000 Controller

    HA/F200 cluster. Each of these components is discussed in the following sections. For more information, refer to the Compaq StorageWorks RAID Array 4000 Redundant Array Controller Configuration Poster.

  • Page 21: Connection Infrastructure For The Ra4000/4100

    Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide Compaq StorageWorks FC-AL Switch 8 The Compaq StorageWorks FC-AL Switch 8 is the core component of an affordable storage area network (SAN) solution that will consolidate storage, simplify storage management, manage explosive data growth, and reduce business downtime.

  • Page 22: Compaq Storageworks Fibre Channel Host Adapter/P Or Compaq Storageworks 64-Bit/66-Mhz Fibre Channel Host Adapter

    StorageWorks 64-Bit/66-MHz Fibre Channel Host Adapter are the interface between the servers and the RA4000/4100 storage system. At least two host bus adapters, one for each cluster node, are required in the Compaq ProLiant Cluster HA/F100. At least four host bus adapters, two for each cluster node, are required in the HA/F200 configuration.

  • Page 23: Gigabit Interface Converter-Shortwave

    1-10 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Gigabit Interface Converter-Shortwave Two Gigabit Interface Converter-Shortwave (GBIC-SW) modules are required for each Fibre Channel cable installed. Two GBIC-SW modules are provided with each RA4000/4100, RA4000 Controller, and host bus adapter.

  • Page 24: Private Or Public Interconnect

    Architecture of the Compaq ProLiant Clusters HA/F100 and HA/F200 1-11 Private or Public Interconnect There are two types of interconnect paths: A private interconnect (also known as a dedicated interconnect) is used solely for intracluster (node-to-node) communication. Communication to and from network clients does not occur over this type of interconnect.

  • Page 25: Redundant Interconnects

    There are two ways to achieve this, and the method you choose is dependent on your hardware. One way is through use of the Redundant NIC Utility available on all Compaq 10/100 Fast Ethernet products. The other option is through the use of the Network Fault Tolerance feature designed to operate with the Compaq 10/100 Intel silicon-based NICs.
  • Page 26 Architecture of the Compaq ProLiant Clusters HA/F100 and HA/F200 1-13 Cluster Interconnect Two types of cluster interconnect cables may be used depending on the type of devices used to implement the interconnect, and whether the interconnect is dedicated or shared:...

  • Page 27: Microsoft Software

    Windows 2000 Advanced Server, allows you to do the following: Define and modify cluster groups Manually control the cluster View the current state of the cluster NOTE: Microsoft Windows NTS/E or Microsoft Windows 2000 Advanced Server must be purchased separately for your Compaq ProLiant Cluster, through your Microsoft reseller.

  • Page 28: Compaq Software

    Architecture of the Compaq ProLiant Clusters HA/F100 and HA/F200 1-15 Compaq Software Compaq offers an extensive set of features and optional tools to support the configuration and management of your Compaq ProLiant Cluster: Compaq SmartStart and Support Software CD Compaq Redundancy Manager (Fibre Channel)
  • Page 29 The Compaq Support Paq for Microsoft Windows 2000 is an advanced software delivery tool that replaces the familiar SSD utility vehicles used for support of Windows NT 3.51 and Windows NT 4.0. The Compaq Support Paq for Microsoft Windows 2000 includes an installer that analyzes system requirements and installs all drivers.

  • Page 30: Compaq Redundancy Manager (Fibre Channel)

    Architecture of the Compaq ProLiant Clusters HA/F100 and HA/F200 1-17 Compaq Redundancy Manager (Fibre Channel) Compaq Redundancy Manager, a software component that works in conjunction with the Windows NTS/E operating system and the Windows NT file system (NTFS), increases the availability of both single-server and clustered systems that use the Compaq StorageWorks RAID Array 4000 and RAID Array 4100 Storage System and Compaq ProLiant servers.

  • Page 31: Compaq Sanworks Secure Path For Windows 2000 On Raid Array 4000/4100

    HA/F200 running Windows NTS/E. Two licenses of Secure Path are included in your Compaq ProLiant Cluster HA/F200 Cluster Kit. Secure Path is licensed on a per server basis and can be purchased separately or in the cluster kit.

  • Page 32: Compaq Insight Manager

    System software tests verify that Microsoft Windows NTS/E or Windows 2000 Advanced Server have been installed. The Compaq Cluster Verification Utility CD is included in the HA/F100 and HA/F200 cluster kits. For detailed information about the CCVU, refer to the online documentation (CCVU.HLP) included on the CD.

  • Page 33: Compaq Insight Manager Xe

    Compaq Insight Manager XE is a Web-based management system and is located on the Compaq Management CD shipped with each ProLiant server. It can be used in conjunction with Compaq Insight Manager agents as well as its own Web-enabled agents. This browser-based utility provides increased flexibility and efficiency for the administrator.

  • Page 34: Resources For Application Installation

    Resources for Application Installation The client/server software applications are among the key components of any cluster. Compaq is working with its key software partners to ensure that cluster-aware applications are available and that the applications work seamlessly on Compaq ProLiant clusters.

  • Page 35: Designing The Compaq Proliant Clusters Ha/F100 And Ha/F200

    Chapter Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 Before connecting any cables or powering up any machines, it is important to understand how all of the cluster components and concepts fit together to meet your information system needs. The major topics discussed in this chapter are:...

  • Page 36: Planning Considerations

    The items detailed in this section will help you design your Compaq ProLiant Cluster so that it addresses your specific availability needs. Cluster configuration design is addressed in “Cluster Configurations.”...
  • Page 37 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-3 An active/active configuration has two primary designs: The first design uses MSCS failover capabilities on both nodes, enabling Node 1 to fail over clustered applications to Node 2 and enabling Node 2 to fail over clustered applications to Node 1.

  • Page 38: Shared Storage

    2-4 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Example 1: File & Print/File & Print An example business scenario (Figure 2-1) involves two file and print servers. The Human Resources (HR) department uses one server, and the Marketing department uses the other. Both servers actively run their own file shares and print spoolers while the cluster is in its normal state (an active/active design).
  • Page 39 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-5 Example 2: Database/Database Another scenario (Figure 2-2) has two distinct database applications running on two separate cluster nodes. One database application maintains Human Resources records, and its primary node is set to the HR database node. The other database application is used for market research, and its primary node is set to the Marketing database node.
  • Page 40 2-6 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Example 3: File & Print/Database In this example (Figure 2-3), a business uses a single server to run its order entry department. The same department has a file and print server. While order entry is business-critical and requires maximum availability, the file and print server can be unavailable for several hours without impacting revenue.
  • Page 41 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-7 If the node running the order entry database encounters a failure, the database fails over to its secondary node. The order entry clients experience a slight disruption of service while the database resources are failed over, the database transaction log is rolled back, and the information in the database is validated.
  • Page 42 2-8 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Example 4: Database/Standby Server An example business scenario describes a mail order business whose competitive edge is quick product delivery (Figure 2-4). If the product is not delivered on time, the order is void and the sale is terminated. The business...

  • Page 43: Cluster Groups

    Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-9 Cluster Groups Understanding the relationship between your company’s business functions and cluster groups is essential to getting the most from your cluster. Business functions rely on computer systems to support activities such as transaction processing, information distribution, and information retrieval.
  • Page 44 2-10 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Resource Dependency Tree The following steps describe the process of creating a resource dependency tree. Each step is illustrated by adding information to a sample resource dependency tree. The sample is for a hypothetical Web Sales Order business...
  • Page 45 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-11 2. List each application or service required for each business function (Figure 2-6). Web Sales Order Business Function Web Server Service Database Server Application (Cluster Group #1) (Cluster Group #2) Resource...
  • Page 46 2-12 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide 3. List the immediate dependencies for each application or service (Figure 2-7. Web Sales Order Business Function Database Server Application Web Server Service (Cluster Group #2) (Cluster Group #1) Physical Disk...
  • Page 47 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-13 Figure 2-8 illustrates the worksheet for the Web Sales Order business function. A blank copy of the worksheet is provided in Appendix A. Cluster Group Definition Worksheet Web Sales Order Cluster Function...

  • Page 48: Reducing Single Points Of Failure In The Ha/F100 Configuration

    Non-shared disk drives Shared disk drives NOTE: The Compaq ProLiant Cluster HA/F200 addresses the single points of failure listed above with its dual redundant loop configuration. For more information, refer to the “Enhanced High Availability Features of the HA/F200” section of this chapter.
  • Page 49 NOTE: These two methods of NIC redundancy cannot be combined in a single redundant NIC pair: TI-based NICs may not be paired with Intel-based NICs to create a redundant pair. For more information, refer to the Compaq White Paper, “High Availability Options Supported by Compaq Network Interface Controllers,” available at the Compaq High...
  • Page 50 Compaq Insight Manager and Compaq Insight Manager XE monitor the health of any network cards used for the LAN. If any of the cards experience a fault, the Compaq Insight Manager tools mark the card as “Offline” and change its condition to the appropriate status.
  • Page 51 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-17 Recommended Cluster Communication Strategy The past two sections discussed the redundancy of intracluster and cluster-to-LAN communication. However, to obtain the most benefit while minimizing cost and complexity, view cluster communications as a single entity.
  • Page 52 2-18 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Example 1 A Compaq dual-port NIC and a single-port NIC are used in this example (Figure 2-9). The first port of the dual-port NIC is a dedicated interconnect, and the second port is the backup path for the cluster-to-LAN network. The single-port NIC is configured as the primary network path for cluster-to-LAN communication.
  • Page 53 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-19 Example 2 The second example configuration consists of three single-port NICs (Figure 2-10). One NIC is dedicated to intracluster communication. The other two NICs are used for cluster-to-LAN communication. The Compaq Advanced Network Control Utility is used to configure two of the NICs—one as the...
  • Page 54 RAID Array 4100 storage system is the mechanism with which ProLiant Clusters implement shared storage. Generally, the storage system consists of a host bus adapter in each server, a storage hub or switch, a Compaq StorageWorks RA4000 Controller, and a Compaq StorageWorks RAID Array 4000 or Compaq StorageWorks RAID Array 4100 (RA4000/4100) into which the SCSI disks are placed.

  • Page 55: Ra4000/4100

    Compaq Insight Manager screens and eventually to the device list. NOTE: The Compaq Insight Manager tools display a failure of physical hardware through the Mass Storage button on the View screen, marking the hardware “Failed.” A logical drive in the cluster is reported on the Cluster Shared Resources screen as a logical disk resource.
  • Page 56 Like the server-to-storage hub data path, the Compaq Insight Manager tools detect this fault, change the RA4000/4100 status to “Failed,” and change its condition to red. The red condition bubbles up through Compaq Insight...

  • Page 57: Enhanced High Availability Features Of The Ha/F200

    NOTE: Windows NTS/E software RAID is not available for shared drives when using MSCS. Hardware RAID is the only available RAID option for shared storage. As with other system failures, Compaq Insight Manager monitors the health of disk drives and will mark a failed drive as “Failed.”...
  • Page 58 2-24 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide The Compaq ProLiant Cluster HA/F200 further enhances high availability through the use of additional, redundant, components in the server-to-storage connection and in the shared storage system itself. In the event of a failure, processing is switched to an alternate path without affecting applications and end users.
  • Page 59 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-25 A storage hub, switch, or cable failure will be treated like a host bus adapter failure and a failover to the second host bus adapter, which is using a different storage hub and cables, will occur.
  • Page 60 2-26 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide The RA4000/4100 storage system has active data paths and standby data paths, separated by two Fibre Channel storage hubs or FC-AL switches. Figure 2-14 and Figure 2-15 detail the active and standby paths of the minimum HA/F200 configuration.
  • Page 61 RA4000/4100. If this path fails, the applications can seamlessly fail over to the standby hub-to-RA4000/4100 data path. The dual redundant loop feature of the Compaq ProLiant Cluster HA/F200 increases the level of availability over clusters that have only one path to the shared storage.

  • Page 62: Capacity Planning

    2-28 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Capacity Planning Capacity planning determines how much computer hardware is needed to support the applications and data on your clustered servers. Unlike conventional, single-server capacity planning, clustered configurations must ensure that each node is capable of running any applications or services that may fail over from its partner node.

  • Page 63: Server Capacity

    Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-29 Determine the processor and memory requirements needed to support the clustered applications and services that will run on each node while the cluster is in a normal operating state. If the program files of a clustered application and/or service will reside on local storage, remember to add that capacity to the amount of local storage needed on each node.
  • Page 64 2-30 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide The following table details the capacity requirements that can be applied to either active/active design. Table 2-1 Server Capacity* Requirements for Active/Active Configuration Node 1 Node 2 Operating system (with MSCS)

  • Page 65: Shared Storage Capacity

    Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-31 Shared Storage Capacity Each server is connected to shared storage (the Compaq StorageWorks RAID Array 4000/4100 storage system), which mainly stores data files of clustered applications and services. Follow the guidelines below to determine how much capacity is needed for your shared storage.
  • Page 66 2-32 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide In the “Cluster Groups” section of this chapter, you created a resource dependency tree, then transferred that information into a Cluster Group Definition Worksheet (Figure 2-8). Under the resource dependencies in the worksheet, you listed at least one physical disk resource.
  • Page 67 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-33 Array Configuration The Compaq Array Configuration Utility (ACU) is used to initially configure the array controller, reconfigure the array controller, add additional disk drives to an existing configuration, and expand capacity. The capacity expansion...

  • Page 68: Disk Resource 1

    2-34 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Shared Storage Capacity Worksheet The following Shared Storage Capacity worksheet will assist in determining your shared storage capacity requirements. The following example illustrates the required shared storage capacity for the entire Web Sales Order business function.

  • Page 69: Static Load Balancing

    There are two means of static load balancing. One way balances a system’s workload across the cluster. The other balances a server’s workload across multiple data paths. The dual redundant loop of the Compaq ProLiant Cluster HA/F200 and an added RA4000/4100 storage system spread a system’s applications and data across the data paths through an active/active...
  • Page 70 2-36 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Figure 2-19 depicts a Compaq ProLiant Cluster HA/F200 with dual RA4000/4100s. This configuration can accommodate static load balancing because the host bus adapters of one server can be in an active/active HBA mode to different storage systems.

  • Page 71: Networking Capacity

    Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-37 Networking Capacity The final capacity planning section addresses networking. The cluster nodes must have enough network capacity to handle requests from the client machines and must gracefully handle failover/failback events. Make sure both nodes can handle the maximum number of clients that can attach to the cluster.

  • Page 72: Migrating Network Clients

    2-38 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide WINS and DNS WINS (Windows Internet Name Service) and DNS (Domain Name Service) are supported in the Microsoft clustering software. Use WINS to register the network names and IP addresses of cluster resources. If WINS is not used,...
  • Page 73 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-39 Connecting to Shared Resources In the traditional, command-driven connection to a shared resource, the user needs to know the server name and the share name. In a clustered environment, the command is changed to reflect the cluster network name and file share that were configured as part of the failover group for that shared directory.

  • Page 74: Failover/Failback Planning

    2-40 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide In a clustered environment, IP addresses for the database are configured to fail over with the database application, making a backup IP address on the client unnecessary. When the database resources have failed over to the other server, the client can reconnect to the database using the same IP address as before the failure.

  • Page 75: Microsoft Clustering Software Thresholds And Periods

    Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-41 You can use the Windows performance tool to observe and track system performance. Some applications may also have their own internal performance measurement capabilities. Microsoft Clustering Software Thresholds and Periods The Microsoft clustering software offers flexibility in configuring the initiation of failover events.

  • Page 76: Failover Of Directly Connected Devices

    2-42 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Failover Threshold and Failover Period The failover threshold and failover period are similar to the restart values. The failover threshold defines the maximum number of times per failover period that the Microsoft clustering software attempts to fail over a cluster group. If...

  • Page 77: Manual Vs. Automatic Failback

    Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-43 Another example of a direct-connect device is a directly connected mainframe interface. If the first server is directly connected to the mainframe, as through an SDLC (Synchronous Data Link Control) card in the server, there is no way to switch the physical connection to a second server.

  • Page 78: Failover And Failback Policies

    2-44 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Failover and Failback Policies In the “Cluster Groups” section of this chapter, you created one or more cluster group definition worksheets (Figure 2-8). For each cluster group defined in the worksheets, you will now determine its failover and failback policies by filling in the Group Failover/Failback Policy worksheet.
  • Page 79 Designing the Compaq ProLiant Clusters HA/F100 and HA/F200 2-45 Table 2-4 Group Failover/Failback Policy Terms and Definitions continued Term Definition Failover period The length of time in which the Microsoft clustering software attempts to fail over a cluster group. When the failover threshold...

  • Page 80: Group Failover/Failback Policy Worksheet

    2-46 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Group Failover/Failback Policy Use the Group Failover/Failback Policy worksheet to define the failover and failback policies for each cluster group. Figure 2-20 illustrates the failover/failback parameters for the Web Server Service of the Web Sales Order business function defined in previous examples.

  • Page 81: Setting Up The Compaq Proliant Clusters Ha/F100 And Ha/F200

    HA/F100 or HA/F200, see Chapter 4 for more details. The Compaq ProLiant Clusters HA/F100 and HA/F200 are combinations of several individually available products. Have the following documents available as you set up your cluster.
  • Page 82 3-2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Compaq host bus adapter documentation Compaq StorageWorks Fibre Channel Host Adapter Installation Guide Compaq StorageWorks 64-Bit/66-MHz Fibre Channel Host Adapter Installation Guide Installation guide for the NIC of your choice Fibre Channel storage hub or FC-AL switch documentation...
  • Page 83 Setting Up the Compaq ProLiant Clusters HA/F100 and HA/F200 3-3 Installing the software, including: Compaq SmartStart for Servers Microsoft Windows NT Server 4.0, Enterprise Edition Microsoft Windows 2000 Advanced Server Compaq Redundancy Manager (Fibre Channel) Compaq SANworks Secure Path for Windows 2000 on RAID Array...

  • Page 84: Preinstallation Guidelines

    3-4 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Preinstallation Guidelines Using the worksheets in Appendix A, write down the answers to the following questions before installing MSCS on a cluster node. Are you forming or joining a cluster? What is the cluster name?
  • Page 85 BDC in an existing Windows NT or Windows 2000 domain. One of the utilities the SmartStart CD runs is the Compaq Array Configuration Utility, which configures the drives in the RA4000/4100. The Array Configuration Utility stores the drive configuration information on the drives themselves.
  • Page 86 3-6 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide MSCS software requires drive letters to remain constant throughout the life of the cluster; therefore, you must assign permanent drive letters to your shared drives. If you are performing manual software installation, use Disk Administrator or Disk Management to assign permanent drive letters.

  • Page 87: Installing The Hardware

    IMPORTANT: Do not load any software on either cluster node until all the hardware has been installed in both cluster nodes. NOTE: Compaq recommends that Automatic Server Recovery (ASR) be left at the default values for clustered servers. Follow the installation instructions in your Compaq ProLiant Server documentation to set up the hardware.
  • Page 88 ServerNet card, treat it as a NIC in determining the preferred installation slot for maximum performance. For more information, see your server documentation and the Compaq white paper, “Where Do I Plug the Cable? Solving the Logical-Physical Slot Numbering Problem,” available from the Compaq website (http://www.compaq.com).

  • Page 89: Setting Up The Compaq Storageworks Raid Array 4000 And Raid Array 4100 Storage System

    Setting Up the Compaq ProLiant Clusters HA/F100 and HA/F200 3-9 Setting Up the Compaq StorageWorks RAID Array 4000 and RAID Array 4100 Storage System Follow the instructions in the Compaq shared external storage documentation to set up the RA4000/4100, the Compaq StorageWorks Fibre Channel Storage Hub 7 or 12, Compaq StorageWorks FC-AL Switch 8, the Compaq StorageWorks RA4000 Controller, and the Fibre Channel cables.
  • Page 90 Connected to Server (Host)= Disabled (NOLIP) Connected to Storage (Target)= Enabled (LIP). The ports on the Compaq StorageWorks FC-AL Switch 8 are configured using the FC-AL Switch Management Utility included with the switch. Using this utility, select 8 Port FC-AL Switch in the left hand column. Then select the FC-AL Switch Port Detail tab and the Configuration tab.

  • Page 91: Setting Up A Dedicated Interconnect

    Setting Up the Compaq ProLiant Clusters HA/F100 and HA/F200 3-11 Configuring Shared Storage The Compaq Array Configuration Utility sets up the hardware aspects of any drives attached to an array controller, including the drives in the shared RA4000/4100s. The Array Configuration Utility can initially configure the array controller, reconfigure the array controller, add additional disk drives to an existing configuration, and expand capacity.
  • Page 92 IMPORTANT: Place the cable into the dedicated interconnect NICs and not into the Ethernet connections used for the network clients (the public LAN). ServerNet Direct Connect To use the Compaq ServerNet option as the server interconnect for your ProLiant Cluster, you need the following: Two ServerNet PCI adapter cards...

  • Page 93: Setting Up A Public Interconnect

    Setting Up the Compaq ProLiant Clusters HA/F100 and HA/F200 3-13 Setting Up a Public Interconnect It is possible—but not recommended—to use a public network as your dedicated interconnect path. To set up a public Ethernet interconnect, connect the NICs, hub, and cables as you would in a nonclustered environment. Then configure the NICs for both network clients and for the dedicated interconnect.

  • Page 94: Assisted Integration Using Smartstart (Recommended)

    3-14 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide One of the following operating systems: Microsoft Windows NTS/E software and documentation Microsoft Windows 2000 Advanced Server software and documentation Microsoft Service Packs Compaq redundancy management software (HA/F200 only) Compaq Redundancy Manager (Fibre Channel) (for Windows...
  • Page 95 Setting Up the Compaq ProLiant Clusters HA/F100 and HA/F200 3-15 Cluster-Specific SmartStart Installation The SmartStart Setup Poster describes the typical procedure for configuring and installing software on a single server. The installation for Compaq ProLiant Clusters HA/F100 and HA/F200 will be similar. The difference...
  • Page 96 SmartStart will automatically create your system partition. 6. Install additional Compaq software and utilities and choose the boot partition. If installing Microsoft Windows NTS/E, install the Compaq Server Support for Microsoft Windows NT. SmartStart will guide you through the steps.
  • Page 97 Setting Up the Compaq ProLiant Clusters HA/F100 and HA/F200 3-17 9. If installing Windows NTS/E, install Service Pack 3 when prompted. After Service Pack 3 is installed, the node reboots and Enterprise Edition Installer loads automatically. Exit the Enterprise Edition Installer.
  • Page 98 3-18 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide 17. If configuring an HA/F200 with Windows NTS/E, install the Compaq Redundancy Manager on both nodes using the following steps: a. Place the Compaq Redundancy Manager (Fibre Channel) CD in the CD-ROM drive.
  • Page 99 For more detailed information on Secure Path, refer to the Secure Path documentation. 19. Run the Compaq Cluster Verification Utility CD from your cluster kit to ensure that your node is ready for cluster installation. Refer to the CCVU online help for detailed information on running CCVU.
  • Page 100 Compaq Intelligent Cluster Administrator CD is located in your HA/F200 cluster kit and is available as an orderable option for the HA/F100. Installation steps for installing Compaq Intelligent Cluster Administrator can be found later in this chapter and in the Compaq Intelligent Cluster Administrator Quick Setup Guide.

  • Page 101: Compaq Intelligent Cluster Administrator

    7. Repeat these steps to install the software on the other cluster node. For more specific instructions about using Compaq Intelligent Cluster Administrator, refer to the Compaq Intelligent Cluster Administrator Quick Setup Guide, which is included in your HA/F200 cluster kit, or the Compaq high availability website ( www.compaq.com/highavailability...

  • Page 102: Additional Cluster Verification Steps

    3-22 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Additional Cluster Verification Steps The following information describes several Microsoft Cluster Administrator steps for verifying the creation of the cluster, verifying node failover, and verifying network client failover. Verifying the Creation of the Cluster After you have installed the software, verify creation of the cluster using the following steps.

  • Page 103: Verifying Node Failover

    Setting Up the Compaq ProLiant Clusters HA/F100 and HA/F200 3-23 If the cluster has been created correctly, the computer names of both cluster nodes appear on the left side of the Cluster Administrator window (see Figure 3-2). Figure 3-2. Microsoft Cluster Administrator If the cluster is not working correctly, see the installation troubleshooting tips in Chapter 6.

  • Page 104: Verifying Network Client Failover

    3-24 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide 3. Verify that some of the resources and groups are owned by the server you will be powering off, so that a failure event will result in failover of resources and/or groups. Make sure all predefined resources and groups are online.
  • Page 105 Setting Up the Compaq ProLiant Clusters HA/F100 and HA/F200 3-25 4. Ensure the network client can access the IP address. Regardless of whether you are using WINS or DHCP, you can execute the DOS command ping to check the connection.
  • Page 106 Chapter Upgrading the ProLiant Clusters HA/F100 and HA/F200 This chapter details the procedures for the following cluster migrations: HA/F100 Windows NTS/E to HA/F100 Windows 2000 Advanced Server HA/F200 Windows NTS/E to HA/F200 Windows 2000 Advanced Server HA/F100 Windows 2000 Advanced Server to HA/F200 Windows 2000 Advanced Server HA/F100 Windows NTS/E to HA/F200 Windows 2000 Advanced Server...
  • Page 107 4-2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide All of the procedures outlined in this chapter preserve the data on the cluster’s external storage systems. On a case-by-case basis, some of the procedures allow the cluster to be upgraded while continuing to service clients. These upgrades are called “rolling upgrades.”...

  • Page 108: Upgrading The Proliant Clusters Ha/F100 And Ha/F200

    Compaq StorageWorks Fibre Channel Storage Hub 7 Compaq StorageWorks Fibre Channel Storage Hub 12 Compaq StorageWorks FC-AL Switch 8 with or without the 3-port Expansion Module One additional host bus adapter per server. Choose from the following: Compaq StorageWorks Fibre Channel Host Adapter/P...
  • Page 109 4-4 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Compaq host bus adapter documentation Compaq StorageWorks Fibre Channel Host Adapter Installation Guide Compaq StorageWorks 64-Bit/66-MHz Fibre Channel Host Adapter Installation Guide Fibre Channel storage hub or FC-AL switch documentation Compaq StorageWorks Fibre Channel Storage Hub 7...

  • Page 110: Migration Process I: Ha/F100 With Windows Nts/E To Ha/F100 With Windows 2000 Advanced Server

    Upgrading the ProLiant Clusters HA/F100 and HA/F200 4-5 Migration Process I: HA/F100 with Windows NTS/E to HA/F100 with Windows 2000 Advanced Server This procedure can be performed while keeping your cluster online (a rolling upgrade) provided that the firmware levels of all RA4000 controllers are at the same level and v2.58 or later.
  • Page 111 4-6 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide 2. Upgrade Node 1 to Windows 2000 Advanced Server: a. Run the Compaq Windows 2000 Primer Utility to remove any conflicting device drivers or applications that may cause problems during the install or operation of Windows 2000 Advanced Server.
  • Page 112 X is X:\cpqsupsw\ntcsp\setup.exe the drive letter associated with your CD-ROM drive. NOTE: You can also acquire and run the latest Compaq Support Paq from the Compaq website (http://www.compaq.com/support). After the installation is completed, the Compaq Support Paq window will show, the drivers that were updated and the drivers that were not installed because a current version of the driver exists on the node or because a lack of hardware on the node.
  • Page 113 X X:\dskbldr\setup.exe is the drive letter associated with your CD-ROM drive. NOTE: You can acquire and run the latest Options ROMPaq from the Compaq website (http://www.compaq.com/support). b. Power down Node 1 and Node 2. c. Insert the Options ROMPaq diskette into Node 1 and restart the node.

  • Page 114: Migration Process Ii: Ha/F200 With Windows Nts/E To Ha/F200 With Windows 2000 Advanced Server

    Upgrading the ProLiant Clusters HA/F100 and HA/F200 4-9 Migration Process II: HA/F200 with Windows NTS/E to HA/F200 with Windows 2000 Advanced Server This procedure cannot be performed as a rolling upgrade. The cluster must be shut down causing the cluster to be unavailable to clients during the migration.
  • Page 115 4-10 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide 6. Select Windows 2000 Advanced Server when prompted. After the hardware configuration utility has run, SmartStart will automatically run the Array Configuration Utility. 7. Use the Array Configuration Utility to configure the server’s array controller.
  • Page 116 Upgrading the ProLiant Clusters HA/F100 and HA/F200 4-11 17. Run the Compaq Cluster Verification Utility. Instructions for installing and running this utility can be found in Chapter 3 of this guide. 18. Install Microsoft clustering software. For Windows 2000 Advanced Server, install the Cluster Service component in Add/Remove Programs on both cluster nodes.

  • Page 117: Migration Process Iii: Ha/F100 With Windows 2000 Advanced Server To Ha/F200 With Windows 2000 Advanced Server

    4-12 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Migration Process III: HA/F100 with Windows 2000 Advanced Server to HA/F200 with Windows 2000 Advanced Server This procedure can be performed while keeping your cluster on-line (a rolling upgrade) provided that the firmware levels of all RA4000 Controllers are at the same level and v2.58 or later.
  • Page 118 RA4000 Controller in the RA4000/4100 to a different Fibre Channel storage hub or FC-AL switch. See the installation procedures in Chapter 3. IMPORTANT: If using the Compaq StorageWorks FC-AL Switch 8 be sure to properly set up the Port LIP Propagation Policies correctly. See Chapter 3 for more details.
  • Page 119 4-14 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide c. Verify the configuration changes to the system (a host bus adapter was added). d. Save configuration changes and reboot. e. Add the Fibre Channel host bus adapter driver when the Windows 2000 Found New Hardware Wizard appears.

  • Page 120: Advanced Server

    10. Upgrade Node 2 by repeating steps 2, 3, 5 and 8 for Node 2 and then continuing with step 11. 11. Verify the cluster by running the Compaq Cluster Verification Utility. Instructions for installing and running this utility can be found in Chapter 3 of this guide.
  • Page 121 2. Upgrade Node 1 to Windows 2000 Advanced Server: a. Run the Compaq Windows 2000 Primer utility on Node 1 to remove any conflicting device drivers or applications that may cause problems during the installation of Windows 2000 Advanced Server.
  • Page 122 X is the drive letter associated with X:\cpqsupsw\ntcsp\setup.exe your CD-ROM drive. b. You can also acquire and run the latest Compaq Support Paq from the Compaq website ( http://www.compaq.com/support c. After the installation is completed, the Compaq Support Paq window...
  • Page 123 4-18 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide IMPORTANT: If using the Compaq StorageWorks FC-AL Switch 8 be sure to properly set up the Port LIP Propagation Policies correctly. See Chapter three for more details. b. Turn on Node 1 and run the System Configuration Utility by pressing F10 when prompted during boot time.

  • Page 124: Migration Process V: Ha/F100 Windows Nts/E To Ha/F200 Windows Nts/E

    Inserting the SmartStart CD and selecting Start and then Run. In the dialog box that displays, type where X is the X:\cpqsupsw\ntssd\setup.exe drive letter associated with your CD-ROM drive. You can also acquire and run the latest Compaq Support Paq from the Compaq website ( http://www.compaq.com/support...
  • Page 125 RA4000 Controller in the RA4000/4100 to a different Fibre Channel storage hub or FC-AL switch. See the installation procedures in Chapter 3. IMPORTANT: If using the Compaq StorageWorks FC-AL Switch 8 be sure to properly set up the Port LIP Propagation Policies correctly. See Chapter 3 for more details.
  • Page 126 7. Power on the storage (wait for the drives to spin) and power on both nodes. 8. Verify the cluster by running the Compaq Cluster Verification Utility. Instructions for installing and running this utility can be found in Chapter 3 of this guide.

  • Page 127: Managing The Compaq Proliant Clusters Ha/F100 And Ha/F200

    This chapter describes these management concepts as they pertain to clusters. The chapter also details the utilities and programs used in the ongoing management of Compaq ProLiant Clusters HA/F100 and HA/F200. The topics addressed in this chapter include:...

  • Page 128: Managing A Cluster Without Interrupting Cluster Services

    5-2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide The chapter also details the utilities and programs used in the ongoing management of Compaq ProLiant Clusters HA/F100 and HA/F200. The tools addressed in this chapter include: Compaq Redundancy Manager (Fibre Channel)

  • Page 129: Managing A Cluster In A Degraded Condition

    Managing the Compaq ProLiant Clusters HA/F100 and HA/F200 5-3 Managing a Cluster in a Degraded Condition Due to the highly available nature of clustering, applications and network clients remain operational even while some cluster components do not. When the cluster is in this degraded condition, follow this process: 1.

  • Page 130: Managing Hardware Components Of Individual Cluster Nodes

    Windows 2000 Advanced Server clusters. Cluster Monitor has been designed to improve MSCS cluster administration and control, and it relies heavily on the Compaq Insight Manager Web-enabled agents (as well as other agents) for basic information about system health. A full description of the Compaq Insight Manager XE capabilities is included later in this chapter.

  • Page 131: Managing A Cluster's Shared Storage

    Compaq Insight Manager reports the current owner of a logical drive and updates this information dynamically if a failover occurs. NOTE: The Compaq Insight Manager tools show the shared logical drives as cluster resources owned by a particular node. They show the Fibre Channel hardware as a physical resource of both servers in the cluster.

  • Page 132: Modifying Physical Cluster Resources

    Node 1. 3. Insert all of the SCSI drives into the RA4000/4100. IMPORTANT: If using a Compaq ProLiant Cluster HA/F200 with redundant paths, be sure to attach both array controllers, one to each Fibre Channel storage hub or FC-AL switch.
  • Page 133 5. Power on the newly added RA4000/4100. 6. Power on Node 1 and run the Array Configuration Utility (ACU). Create a new drive. Refer to the Compaq StorageWorks RAID Array 4000 or 4100 User Guide for more information about Compaq Array Configuration Utility.

  • Page 134: Adding Or Removing Shared Storage Drives

    Adding Drives to Increase Storage Capacity The following steps describe how to add a drive to the Compaq RA4000/4100 storage system and to allocate it to MSCS. NOTE: These procedures for adding drives to increase storage capacity assume that you are making modifications to a previously configured HA/F100 or HA/F200.
  • Page 135 (Node 1). Power down Node 1. 3. Insert new drives in the RA4000/4100 storage array. IMPORTANT: If using a Compaq ProLiant Cluster HA/F200 with redundant paths, be sure to attach both array controllers, one to each Fibre Channel storage hub or FC-AL switch.

  • Page 136: Physically Replacing A Cluster Node

    5-10 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Physically Replacing a Cluster Node To simplify integration of the new cluster node, retain the Windows NTS/E or Windows 2000 Advanced Server boot drives from the node being replaced for use in the replacement node. If this is not possible, perform the steps described in the Chapter 3 Assisted Integration procedure for adding a second node.

  • Page 137: Backing Up Your Cluster

    Managing the Compaq ProLiant Clusters HA/F100 and HA/F200 5-11 Installing a New Windows NTS/E or Windows 2000 Advanced Server Boot Drive New Windows NTS/E or Windows 2000 Advanced Server boot drives require installation of Windows NTS/E or Windows 2000 Advanced Server, configuration of the networking components of the new node, and installation of MSCS.

  • Page 138: Managing Cluster Performance

    Administrator to fail over as many cluster groups as necessary to balance the load of each cluster node. Additionally, disk I/O may be balanced across the dual host bus adapters in a Compaq ProLiant Cluster HA/F200 configuration. This functionality is only available when accessing two separate RAID arrays.

  • Page 139: Compaq Redundancy Manager

    Compaq Redundancy Manager (Fibre Channel) increases the availability of single-server or clustered systems using Compaq StorageWorks RA4000/4100 on Windows NTS/E. Redundancy Manager can detect failures of the Compaq StorageWorks Fibre Channel Host Adapter (host bus adapter), Compaq StorageWorks RA4000 Controller (array controller), and Fibre Channel data paths.

  • Page 140: Changing Paths

    5-14 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Changing Paths Redundancy Manager allows you to change the active and standby paths for your cluster. The following provides instructions for changing paths. NOTE: Redundancy Manager will not change the configuration until you close the Redundancy Manager program or select Apply Changes.

  • Page 141: Other Functions

    RA4000/4100 without powering down the storage system or taking the cluster “off-line.” This is called “hot replace.” 1. Identify which controller needs to be replaced from the Compaq Redundancy Manager screen. Simply remove the fiber optic cable, and GBIC from the RA4000 controller and remove the RA4000 controller out of the system.

  • Page 142: Secure Path Manager

    5-16 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Secure Path Manager Secure Path provides continuous data access for RAID storage systems on Windows 2000 Advanced Server. It allows a RA4000/4100 to be cabled on two independent busses, using two separate host bus adapters in a single server.
  • Page 143 Managing the Compaq ProLiant Clusters HA/F100 and HA/F200 5-17 A single set of clustered-hosts sharing one or more RAID storage systems More than one instance of SPM is required to manage installations that include a mix of non-clustered and clustered hosts.

  • Page 144: Managing Storagesets And Paths In A Clustered Environment

    5-18 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Editing an Existing SPM Storage Profile To edit an existing storage profile, select the profile to be edited. Make the desired changes to the profile and click Save Profile. Changing the Secure Path Agent Password To change the Secure Path Agent’s password:...

  • Page 145: Verifying A Path

    No state change will occur as a result of this operation. NOTE: For more information on Secure Path, refer to the Compaq SANworks Secure Path for Windows 2000 on RAID Array 4000/4100 Installation and Reference Guide.

  • Page 146: Ra4000 Controller Hot Replace

    5-20 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide RA4000 Controller Hot Replace In an HA/F200 cluster an RA4000 controller can be replaced in the RA4000/4100 without powering down the storage system or taking the cluster “off-line.” This is called “hot replace.”...

  • Page 147: Compaq Insight Manager

    NOTE: Compaq Insight Manager XE extends the functionality of Compaq Insight Manager and enables cluster monitoring through the Web. It is available in the HA/F200 cluster kit and is an option for the HA/F100. A detailed description of Compaq Insight Manager XE follows the description of Compaq Insight Manager.

  • Page 148: Cluster-Specific Features Of Compaq Insight Manager

    The following is an overview of the cluster-specific features found in Compaq Insight Manager. NOTE: The term cluster group used in this section refers to Compaq Insight Manager, not to Microsoft Cluster Server. When Compaq Insight Manager discovers a cluster, a cluster group is automatically created and added to the Group window of Compaq Insight Manager’s Explorer Device List screen.

  • Page 149: Compaq Insight Manager Xe

    Cluster Address A cluster address acts as a proxy, communicating with different servers in the cluster depending on the state of the cluster. A Compaq Insight Manager device using a cluster address may switch communication from one physical device to another, which may result in erroneous information being delivered.

  • Page 150: Cluster Monitor

    Compaq Insight Manager XE provides device status summary of all managed devices. For Compaq systems, this is a summary of the health status of all the subsystems. The Compaq management agents provide real-time access to the details found in the subsystem health status information.
  • Page 151 Managing the Compaq ProLiant Clusters HA/F100 and HA/F200 5-25 A detailed problem definition based on monitored conditions and a proposed resolution to the problem, if one can be determined, with drill down ability to the specific device or system causing a negative or unstable cluster state and the ability to perform corrective actions.

  • Page 152: Compaq Intelligent Cluster Administrator

    Compaq Intelligent Cluster Administrator Compaq Intelligent Cluster Administrator is a Web-based cluster administration agent that runs on Compaq servers. This product is included in the HA/F200 kit. Compaq Intelligent Cluster Administrator is also available with other Compaq ProLiant Cluster offerings and is a stand-alone product as well.

  • Page 153: Managing Cluster History

    Export a cluster configuration to an archive and save it for later use. Restore an archived configuration to the active cluster. Refer to the Compaq Intelligent Cluster Administrator Quick Setup Guide and online documentation for specific information about how to install, configure, and use Intelligent Cluster Administrator.

  • Page 154: Microsoft Cluster Administrator

    Administrator is installed remotely, the remote node must be in the same domain as the cluster node. When running Cluster Administrator remotely, connect to the cluster by using Compaq Insight Manager or by using the cluster IP address or cluster name.

  • Page 155: Troubleshooting The Compaq Proliant Clusters Ha/F100 And Ha/F200

    Chapter Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 This chapter addresses problems encountered while installing, configuring, testing, and operating the Compaq ProLiant Clusters HA/F100 and HA/F200. These problems are described in the following troubleshooting categories: Installation Node-to-Node Shared Storage...

  • Page 156: Installation

    6-2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Installation Table 6-1 addresses problems encountered during installation. NOTE: MSCS describes Microsoft Cluster Server (Windows NT Server 4.0, Enterprise Edition) or Cluster Service (Windows 2000 Advanced Server) Table 6-1 Solving Installation Problems...
  • Page 157 Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-3 Table 6-1 Solving Installation Problems continued Problem Possible Cause Action MSCS installation will not Insufficient space on nonshared Ensure there is enough free disk complete on the first node. drives for MSCS.

  • Page 158: Troubleshooting Node-To-Node Problems

    6-4 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Table 6-1 Solving Installation Problems continued Problem Possible Cause Action Added logical drives are not Windows NTS/E and Redundancy Follow the steps below to add recognized Manager do not support hot-add logical drives.
  • Page 159 Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-5 Table 6-2 Solving Node-to-Node Problems continued Problem Possible Cause Action The second node cannot join the Improper name resolution. Data in the WINS or DNS cluster. server may be incorrect for the second node.

  • Page 160: Shared Storage

    6-6 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Shared Storage Table 6-3 addresses problems encountered using the RA4000/4100 storage system as a shared storage device. This section does not address RA4000/4100 storage system problems specific to the storage system itself nor does it address the storage system in a stand-alone server configuration.
  • Page 161 Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-7 Table 6-3 Solving Shared Storage Problems continued Problem Possible Cause Action Drives in the RA4000/4100 are Possible drive configuration Run the Compaq Array not recognized. problems exist. Configuration Utility online. This utility can be run online if at least one logical drive is configured and recognized.
  • Page 162 6-8 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Table 6-3 Solving Shared Storage Problems continued Problem Possible Cause Action Data on shared storage appears MSCS may not be loaded and Ensure that MSCS is loaded on to be overwritten.
  • Page 163 Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-9 Table 6-3 Solving Shared Storage Problems continued Problem Possible Cause Action Compaq Redundancy Manager or You are using ACU to expand The firmware will automatically Secure Path shows the cluster in capacity.
  • Page 164 6-10 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Table 6-3 Solving Shared Storage Problems continued Problem Possible Cause Action Windows NTS/E or Windows 2000 GBIC-SW laser has malfunctioned. Refer to the documentation Advanced Server Event Log that came with your storage...

  • Page 165: Client-To-Cluster Connectivity

    Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-11 Client-to-Cluster Connectivity Table 6-4 addresses problems that may be encountered in cluster-to-LAN communication. NOTE: The cluster is assigned one or more Net BIOS names associated with an IP address. Network clients communicate with the cluster through TCP/IP.
  • Page 166 6-12 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Table 6-4 Solving Client-to-Cluster Connectivity Problems continued Problem Possible Cause Action Clients do not see virtual servers. Virtual servers may not have their Use Cluster Administrator to verify own IP addresses or Network that both resources are online.
  • Page 167 Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-13 Table 6-4 Solving Client-to-Cluster Connectivity Problems continued Problem Possible Cause Action Clients cannot access The corporate LAN Ethernet card Manually fail over each of the resources on a cluster node. has failed, but the private...
  • Page 168 6-14 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Table 6-4 Solving Client-to-Cluster Connectivity Problems continued Problem Possible Cause Action Clients cannot access a group Networking problem exists. Ensure a physical that has failed over. connection between the clustered nodes exists.

  • Page 169: Cluster Groups And Cluster Resource

    Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-15 Cluster Groups and Cluster Resource Microsoft Cluster Administrator solves many group and cluster resource problems. For troubleshooting tips on this topic, refer to the Microsoft clustering documentation that came with your operating system and Cluster Administrator’s Online Help.

  • Page 170: Troubleshooting Compaq Redundancy Manager

    6-16 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Troubleshooting Compaq Redundancy Manager The following section addresses events, warning messages, and error messages generated by Redundancy Manager. Event Logging Redundancy Manager displays messages warning of possible changes and events. When a message is displayed, click on help to receive more details about that particular message.
  • Page 171 Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-17 Table 6-6 Compaq Redundancy Manager Informational Messages continued Message Description Action The loop has been locked by Another application has issued a No action is needed to view the another application.
  • Page 172 6-18 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Table 6-6 Compaq Redundancy Manager Informational Messages continued Message Description Action You have not selected all the The logical disk or drives shown Click OK for the Redundancy Paths to the following logical...

  • Page 173: Warning Message

    Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-19 Warning Message Table 6-7 provides a warning message and actions to take using Redundancy Manager. Table 6-7 Warning Message Message Description Action The previous lock by another The previous lock on an array No action is needed to view the application has expired.
  • Page 174 6-20 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Table 6-8 Error Messages continued Message Description Action Logical disk could not be Redundancy Manager found an Check the array and all reached in the following array with no drives in it. This connections.

  • Page 175: Other Potential Problems

    Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-21 Other Potential Problems Redundancy Manager displays text messages warning of possible changes and events. When a message is displayed, click on Help to receive more details about that particular message. Table 6-9...

  • Page 176: Cluster Configuration Worksheets

    Overview This appendix contains blank worksheets you can use to design, configure, and install your Compaq ProLiant Cluster HA/F100 or HA/F200. Completed worksheets are illustrated in chapters 2 and 3 of this guide. Copy these worksheets and use as many as necessary to assist you in planning and designing your cluster configuration.
  • Page 177 A-2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Cluster Group Definition Worksheet Complete the Cluster Group Definition worksheet for each business function requiring clustering. Cluster Group Definition Worksheet Cluster Function Group #1 Group #2 Resource Definitions Group #1 Resource #1...

  • Page 178: Shared Storage Capacity Worksheet

    Cluster Configuration Worksheets A-3 Shared Storage Capacity Worksheet Use the Shared Storage Capacity worksheet to outline your shared storage capacity requirements. Shared Storage Capacity Worksheet Disk Resource 1 Disk Resource 2 Description Required Capacity without RAID Level of Protection Desired RAID Configuration Required Capacity with RAID Disk Resource 3...

  • Page 179: Group Failover/Failback Policy Worksheet

    A-4 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Group Failover/Failback Policy Worksheet Use the Group Failover/Failback Policy worksheet to define failover and failback settings for each cluster group. Group Failover/Failback Policy Worksheet Group Name General Properties Name Description Preferred Owners...

  • Page 180: Preinstallation Worksheet

    Cluster Configuration Worksheets A-5 Preinstallation Worksheet Use the preinstallation worksheet to gather information necessary for the installation of Compaq ProLiant Clusters HA/F100 or HA/F200. Preinstallation Worksheet Are you: Forming a cluster Joining a cluster Cluster Name: Domain account User Name:______________________________________...

  • Page 181: Overview

    Single-Server Environment Overview Compaq Redundancy Manager (Fibre Channel) is software designed to increase the availability of single-server or clustered systems using a Compaq StorageWorks RAID Array 4000/4100 storage system. Redundancy Manager detects failures of the Compaq StorageWorks Fibre Channel Host Adapter, Compaq StorageWorks RA4000 Controller, and Fibre Channel cable paths, and then reroutes the I/O processing.
  • Page 182 B-2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Figure B-1 shows a single-server setup with an RA4000/4100. This setup provides redundant paths to the RA4000/4100. RA4000/4100 storage hub storage hub or switch or switch Server storage hub storage hub...
  • Page 183 The Compaq Redundancy Manager graphical user interface (GUI) enables sophisticated system configuration and control of each defined path. Redundancy Manager is supported on all Compaq ProLiant servers in single-server configurations. The following sections provide information about:...

  • Page 184: Installing Redundancy Manager

    B-4 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Installing Redundancy Manager The following requirements must be met to install Redundancy Manager. Microsoft operating system Microsoft Windows NTS/E Microsoft Windows NT Server 4.0 32 MB of RAM required, 48 MB of RAM recommended for Windows NTS/E or Microsoft Windows NT Server 4.0...

  • Page 185: Automatically Installing Redundancy Manager

    If the server is not set up to automatically load when the CD is placed in the CD-ROM drive, follow these steps to manually install Compaq Redundancy Manager: 1. Place the Compaq Redundancy Manager (Fibre Channel) CD in the CD-ROM drive. 2. Select Settings from the Start menu.

  • Page 186: Managing Redundancy Manager

    B-6 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide 11. Close the Control Panel. 12. Remove the Redundancy Manager CD from the CD-ROM drive. 13. Reboot the server. Redundancy Manager is now installed on your computer. To use Redundancy Manager, double-click the icon.

  • Page 187: Changing Paths

    Using Compaq Redundancy Manager in a Single-Server Environment B-7 Changing Paths The following information describes how to change paths using Redundancy Manager. NOTE: Redundancy Manager will not change the configuration until you close the Redundancy Manager program or select Apply Changes. The Main Screen may not show the current system configuration.

  • Page 188: Expanding Capacity

    B-8 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Expanding Capacity Redundancy Manager does not support the hot-add of logical drives. To add drives, you must: 1. Physically add the drives to the RA4000/4100. 2. Reboot Windows NT on the server to see the new drives.

  • Page 189: Other Functions

    Using Compaq Redundancy Manager in a Single-Server Environment B-9 Other Functions Two helpful functions for using the Redundancy Manager GUI are Refresh and Rescan. Refresh Refresh (F5) updates information on the GUI screen and checks for path failures and path changes, and displays the current configuration. The GUI will not update automatically.
  • Page 190 The following table lists supported software and firmware versions for the ProLiant Cluster HA/F100 and HA/F200. IMPORTANT: Refer to the Compaq High Availability website (http://www.compaq.com/highavailability) for information about software and firmware updates recommended or required for your Compaq ProLiant Cluster. Table C-1 Supported Software/Firmware Versions Software/Firmware Title...
  • Page 191 C-2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Table C-1 Supported Software/Firmware Versions continued Software/Firmware Title Version Compaq Redundancy Manager (Fibre Channel) 1.2 or later Compaq SANworks Secure Path for Windows 2000 on RAID 3.1 or later Array 4000/4100 Microsoft Windows NT Server 4.0 Service Pack...
  • Page 192 Glossary A state in which each host bus adapter is processing Active/active data when the cluster is operating normally. A state in which one host bus adapter is processing Active/standby data and the other is in a booted, but inactive, state when the cluster is operating normally.
  • Page 193 Glossary-2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide A group of systems that work collectively as a single Cluster system to provide fast, uninterrupted computing service. Clustering is a way to increase availability, processing capacity, and I/O bandwidth. Cluster group A collection of interdependent resources that logically represents a clustered client/server function.
  • Page 194 An IEEE standard for providing high-speed data Fibre Channel transfer among workstations, mainframes, supercomputers, desktop computers, storage devices, and display devices. See Compaq StorageWorks Fibre Channel Host Bus Fibre Channel Adapter/P. Host Adapter See Also host bus adapter. See Compaq StorageWorks Fibre Channel Host Bus Fibre Channel Adapter.
  • Page 195 Glossary-4 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide A card used to connect a peripheral to the host server. Host bus adapter Also called host adapter. The process of moving the operation of all I/O from Host bus adapter one host bus adapter to another host bus adapter.
  • Page 196 A device managed by the Microsoft cluster software Quorum disk that provides a means for persistent storage of the cluster configuration information required for failover and failback events as well as for arbitrating ownership of cluster resources. See Compaq StorageWorks RAID Array 4000/4100 RA4000/4100...
  • Page 197 Glossary-6 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide See Redundant Array of Inexpensive Disks RAID A method of using hard disk drives in an array to Redundant Array provide data redundancy to increase system reliability of Inexpensive and performance. RAID is classified in the following...
  • Page 198 Glossary-7 The ability to check for new or lost logical disks or an Rescan array controller on the loop. A software or hardware entity upon which a Resource client/server application or service is dependent. As it pertains to the Microsoft cluster software, a cluster resource must have the ability to be managed by the cluster and must reside on one of the cluster nodes.
  • Page 199 5-8 shared storage to existing ServerNet cluster 5-6 description 1-12 application software troubleshooting 6-4 cluster-aware 1-21 types 1-12 capacity planning Compaq integration technotes 1-21 definition 2-28 array network 2-37 client/server creating 2-33 maximum volumes 2-33 applications 2-39 optimizing performance 2-33...
  • Page 200 2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide reconfiguration system performance 5-12 requirements 2-39 Windows NT Performance clients cannot access any resources Monitor 5-12 on a cluster node 6-13 managing client-to-cluster connectivity hardware components 5-4 troubleshooting 6-11 history 5-27...
  • Page 201 1-19 filter groups dialog 5-23 using and configuring 5-13 LAN network cards 2-43 Compaq Remote Insight 1-19 Compaq SANworks Secure Path for RA4000 Storage System 5-5 Windows 2000 on RAID Array RA4000/4100 Storage 4000/4100 1-18 System 2-20, 2-21, 2-22...
  • Page 202 4 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Compaq StorageWorks 64-Bit/66- nonshared disk 2-23 MHz Fibre Channel Host shared disk 2-23 Adapter description 1-9 single points of failure Compaq StorageWorks FC-AL nonshared disk 2-23 Switch 1-8 shared disk 2-23...
  • Page 203 NIC See interconnect, adding entry 2-38 adapters hot replace private 1-11, 3-11 definition 5-15 public 1-11, 3-13 hub See Compaq StorageWorks purpose 2-14 Fibre Channel Storage Hub redundant 3-13 redundant card 2-15 ServerNet 1-11 intracluster communication 1-11 IMD See Insight Management...
  • Page 204 6 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide configurations 2-37 considerations 2-37 LAN See local area network clients 2-37 load balancing 3-8, 5-12 corporate LAN 2-37 dynamic 5-12 protocols 2-37 example configuration B-3 interface card 2-43 manual 5-12 protocols 2-37...
  • Page 205 5-8, B-8 active/active storage drive configurations 2-30 replacing 5-8 active/standby switch See Compaq StorageWorks configurations 2-30 FC-AL Switch planning 2-29 synchronous data link control performance 2-21, 2-40 direct connect 2-43 monitoring 2-40 virtual 1-10 server capacity requirements...
  • Page 206 8 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Compaq Redundancy Manager 6-16, 6-21 tables Compaq StorageWorks RAID cluster group definition Array 4000 6-6 worksheet A-2 disk resource 6-3 Compaq Redundancy Manager disk resource cannot be brought Informational online 6-3...
  • Page 207 Index 9 Windows NT worksheet Disk Administrator 3-5 cluster group definition A-2 Event Log 5-5 group failover/failback operating system 1-14 policy A-4 Performance Monitor 5-12 preinstallation A-5 Windows NTS/E 1-14 shared storage capacity A-3 Windows Performance Monitor 2-41 WINS See Windows Internet Name Service...

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