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Card Sales & Refunds Quick Guide
VeriFone Vx680
1. Chip & PIn Sales
2. Contactless (Where active)
3. Card not Present (CnP) Sales
4. Refund Process
5. Receipts
For full details, also refer to your main
Vx680 User Guide
IMPORTAnT: To be paid for your card transactions you must submit
them at the end of every working day with the 'end of Day Procedure'.
See Section 1.13 (page 39) of your main Vx680 User Guide.
©TRAnSAX Merchant Services. All rights reserved. TRAnSAX is a registered trademark of Certegy Ltd.
TMS, Vx680 Card Sales & Refunds Quick Guide, 0414, v1

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Summary of Contents for VeriFone Vx680

  • Page 1 IMPORTAnT: To be paid for your card transactions you must submit them at the end of every working day with the ‘end of Day Procedure’. See Section 1.13 (page 39) of your main Vx680 User Guide. TMS, Vx680 Card Sales & Refunds Quick Guide, 0414, v1...
  • Page 2 When accepting payment by credit or debit card when the cardholder is present at the time of the transaction. For additional information, also see your main Vx680 User Guide (Section 1.3, page 12). If your machine is set up in ‘Hotel Mode’ also see Section 1.11, page 32.
  • Page 3 When making a total payment below a certain limit, a card featuring Contactless technology can simply be held to the screen of the Vx680 terminal to pay - rather than inserting the card and entering a PIn.
  • Page 4 The screen will ask whether the customer is present. customer present? For all Cardholder not Present (CnP) transactions press the red CAnCeL key on the bottom row of keypad buttons to select nO. TMS, Vx680 Card Sales & Refunds Quick Guide, 0414, v1...
  • Page 5 912 and press the green enTeR key on the bottom row of keypad buttons. Step The terminal will connect to elavon to obtain an authorisation. For information about Sales Receipts, please see part 5 of this guide. TMS, Vx680 Card Sales & Refunds Quick Guide, 0414, v1...
  • Page 6 For information about Refund Receipts, please see Part 5 of this guide. For further information regarding Refunds, see Section 1.8 (page 27) of your main Vx680 User Guide. TMS, Vx680 Card Sales & Refunds Quick Guide, 0414, v1...
  • Page 7 For manually keyed transactions (see section 1.6a, page 22 in your main Vx680 User Guide) please hand the Merchant Copy of the receipt to the customer to sign. Compare the signature on the back of the card with the signature on the receipt.
  • Page 8 Services are covered by the Financial Ombudsman Services (in the UK). Calls to and from the company may be recorded for quality purposes. Part of FIS (Fidelity national Information Services Inc.) TMS, Vx680 Card Sales & Refunds Quick Guide, 0414, v1...