Dell Inspiron 8200 Manual page 37

Solving Problems: Dell Inspiron 8200
Ensure that Windows® recognizes the drive—
and click My Computer. If the drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive. Insert a bootable
disk and restart the computer. Verify that the
indicating normal operation.
Try another disc—
original disc is defective.
Adjust the Windows volume control—
the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted.
Identify the disc that is not playing—
DVD in the fixed optical drive device and one in the module bay device:
1. Click the Start button and click My Computer.
2. Double-click the drive letter of the device that you are verifying.
Reinstall the drive
1. Save and close any open files, exit any open programs, and shut
down the computer.
2. If the drive is installed in the module bay, remove the drive.
If the drive is a fixed drive, review
3. Reinstall the drive.
4. Turn on the computer.
Clean the drive or disc—
How help file for instructions. To access the help file, see
file:///F|/Service%20Manuals/Dell/Inspiron/8200/solving.htm (17 of 26) [2/28/2004 7:40:15 AM]
Insert another disc to eliminate the possibility that the
See "Cleaning Your Computer" in the Tell Me
Click the Start button
light is blinking,
Double-click the speaker icon in
If you have one CD, CD-RW, or
"Check the drive for errors."
"Accessing Help."