Dell Dimension 8200 Solution Manual

Dell dimension 8200: user guide.
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Dell™ Dimension™ 8200
Solutions Guide
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  • Page 1

    Dell™ Dimension™ 8200 Solutions Guide w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2: Abbreviations And Acronyms

    Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dimension, Inspiron, Latitude, OptiPlex, Dell Precision, DellPlus, and DellNet are trademarks of Dell Computer Corporation; EMC is the registered trademark of EMC Corporation;...

  • Page 3: Table Of Contents

    Contents Safety Instructions When Using Your Computer Ergonomic Computing Habits When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal 1 Setting Up Connecting a Printer Parallel Printer USB Printer Installing the Printer Driver Transferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only)

  • Page 4: Table Of Contents

    Start-Up Error Messages Video and Monitor Problems If the screen is blank If the screen is difficult to read Sound and Speaker Problems Printer Problems If you cannot print to a parallel port printer If you cannot print to a USB printer Scanner Problems Modem Problems Mouse Problems...

  • Page 5: Table Of Contents

    Internet Connection Problems If you have a problem with your Internet connection E-Mail Problems ......Resolving Other Technical Problems Reinstalling Drivers .

  • Page 6: Table Of Contents

    Standard Settings Viewing Settings System Setup Program Screens Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals Contacting Dell Returning Items for Warranty Repair or Credit...

  • Page 7: Table Of Contents

    Three-Year Limited Warranty (U.S. Only) Four-Year Limited Warranty (U.S. Only) One-Year Limited Warranty (Canada Only) Two-Year Limited Warranty (Canada Only) Three-Year Limited Warranty (Canada Only) "Total Satisfaction" Return Policy (U.S. Only) One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Index .

  • Page 8

    Conte nts...

  • Page 9: Safety Instructions, When Using Your Computer

    Safety Instructions As you use your computer, observe the following safe-handling guidelines. When Using Your Computer CAUTION: Do not operate your computer with any cover(s) (including the computer cover, filler brackets, front-panel inserts, and so on) removed or opened. • To help avoid damaging your computer, be sure that the voltage selection switch is set to match the AC power available at your location:...

  • Page 10: Ergonomic Computing Habits

    • Position your computer so that the monitor and keyboard are directly in front of you as you work. Special shelves are available (from Dell and other sources) to help you correctly position your keyboard. •...

  • Page 11

    • Adjust the tilt of the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. •...

  • Page 12: When Working Inside Your Computer

    Safe t y Ins tr u ct ions CAUTION: Do not attempt to service the computer yourself, except as explained in this guide and elsewhere in Dell documentation. Always follow installation and service instructions closely. Turn off the computer (see page 20).

  • Page 13: Protecting Against Electrostatic Discharge

    Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components.

  • Page 14: Battery Disposal

    Your computer uses a lithium-ion battery. For instructions about replacing the lithium-ion battery in your computer, refer to the section about replacing the battery in your Dell computer documentation. Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.

  • Page 15

    S E C T I O N 1 S e t t i n g U p Connecting a Printer Transferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer...

  • Page 16: Connecting A Printer, Parallel Printer

    Connecting a Printer See the documentation that came with the printer for any recommended preparation procedures, such as: Then follow the instructions that came with the printer to connect it to the computer. If no information is provided, see the following sections. Parallel Printer Follow the instructions that came with the parallel printer to connect it to the computer.

  • Page 17: Usb Printer

    screws (2) parallel printer cable Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. Install the printer driver if necessary (see "Installing the Printer Driver" on this page). USB Printer Follow the instructions that came with the USB printer to connect it to the computer.

  • Page 18: Installing The Printer Driver

    S e tt i n g U p USB 1.1 connector on computer USB printer cable ® ® Windows desktop, click Run, and type (where is the letter of your CD or DVD drive [usually USB connector on printer...

  • Page 19: Setting Up A Home And Office Network

    To check if your printer driver is installed on a computer running the Windows XP operating system, click the Start button, click Control Panel, click Printers and Other Hardware, and then click View installed printers or fax printers. If your computer runs either Windows 2000 or Windows Millennium Edition (Me), click the Start button, point to Settings, and then click Printers.

  • Page 20: Turning Off The Computer, Windows Xp, Windows Me And Windows 2000

    HINT: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Turning Off the Computer Windows XP . Windows XP HINT: If you are having difficulty turning off your computer, see "General Program Problems” on page 41.

  • Page 21

    S E C T I O N 2 S o l v i n g P r o b l e m s Finding Solutions Accessing Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems...

  • Page 22: Finding Solutions

    Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. So lv ing Pr o ble m s See page 25. Get technical assistance from Dell. See page 102. See page 25.

  • Page 23

    See page 26. See page 28. See page 29. See page 35. See page 36. See page 31. See page 40. See page 41. See page 42. See page 44. See page 44. See page 32. See page 34. See page 39. S o lv ing Pr o ble m s...

  • Page 24: Accessing Help Files

    Accessing Help Files So lv ing Pr o ble m s Tell Me How O A C C E S S T H E H E L P F I L E ® ® Microsoft Windows Click the Start button, and then click Help and Support. Click User and system guides, and then click User’s guides.

  • Page 25: Power Problems, Start-up Error Messages

    — Be sure that the power cable — Swap the — Electrical appliances on the same circuit or — See the Tell Me How help file or — Call Dell for technical assistance (see HINT: See the Tell Me How help file for information on the standby mode.

  • Page 26: Video And Monitor Problems, If The Screen Is Blank

    Video and Monitor Problems If the screen is blank HINT: See the documentation that came with your monitor for fault indications and troubleshooting procedures specific to your monitor. So lv ing Pr o ble m s — The operating system is trying to boot to a N S E R T B O O T A B L E M E D I A nonbootable floppy disk or CD.

  • Page 27: If The Screen Is Difficult To Read

    H E C K T H E B A C K P A N E L L I G H T S connector are not green, call Dell for technical assistance (see page 102). H E C K T H E...

  • Page 28: Sound And Speaker Problems

    Sound and Speaker Problems HINT: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off. So lv ing Pr o ble m s H E C K F O R A D D I T I O N A L A D J U S T M E N T S came with your monitor for any additional adjustments that your monitor may require.

  • Page 29: Printer Problems, If You Cannot Print To A Parallel Port Printer

    HINT: If you need technical assistance for your printer, call the printer’s manufacturer (see the documentation that came with the printer for the correct phone number). Dell does not cover the printer’s warranty. S o lv ing Pr o ble m s...

  • Page 30: If You Cannot Print To A Usb Printer

    If you cannot print to a USB printer So lv ing Pr o ble m s E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y Windows XP Click the Start button.

  • Page 31: Scanner Problems

    HINT: If you need technical assistance for your scanner, call the scanner’s manufacturer (see the documentation that came with the scanner for the correct phone number). Dell does not cover the scanner’s warranty. S o lv ing Pr o ble m s...

  • Page 32: Modem Problems

    Modem Problems HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. So lv ing Pr o ble m s E I N S T A L L T H E S C A N N E R D R I V E R scanner documentation for instructions.

  • Page 33

    E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H Windows XP Click the Start button, and then click Control Panel. Click Printers and Other Hardware.

  • Page 34: Mouse Problems

    Mouse Problems So lv ing Pr o ble m s E S U R E T H A T Y O U H A V E S U B S C R I B E D T O A N —...

  • Page 35: Keyboard Problems

    H E C K T H E M O U S E S E T T I N G S Windows XP Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Mouse. Try adjusting the settings. Windows Me and Windows 2000 Click the Start button, point to Settings, and then click Control Panel.

  • Page 36: Drive Problems, If You Cannot Save A File To A Floppy Disk

    Start button, and then click My Computer. In Windows Me and Windows 2000, double-click the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.

  • Page 37: If You Cannot Play A Music Cd Or Install A Program From A Cd

    Start button, and then click My Computer. In Windows Me and Windows 2000, double-click the My Computer icon on the Windows desktop. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.

  • Page 38: If You Cannot Play A Dvd Movie, If The Cd-rw Drive Stops Writing

    Start button, and then click My Computer. In Windows Me and Windows 2000, double-click the My Computer icon on the Windows desktop. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.

  • Page 39: If You Have A Hard Drive Problem, Network Problems

    Windows XP and Windows 2000 In Windows XP click the Start button, and then click My Computer. In Windows 2000 double-click the My Computer icon on the Windows desktop. Right-click on the drive letter (local disk) that you want to scan for errors, and then click Properties.

  • Page 40: Microsoft Windows, Error Messages

    Microsoft So lv ing Pr o ble m s ® Windows x : \ I S N O T A C C E S S I B L E H E D E V I C E I S N O T R E A D Y into the drive and try again.

  • Page 41: General Program Problems, A Program Crashes, A Program Stops Responding

    General Program Problems A program crashes E E T H E S O F T W A R E D O C U M E N T A T I O N maintain websites with information that may help you to solve the problem. A program stops responding N D T H E P R O G R A M Simultaneously press <Ctrl><Shift><Esc>.

  • Page 42: A Program Is Designed For An Earlier Windows Operating System, Internet Connection Problems

    A program is designed for an earlier Windows operating system Internet Connection Problems If you have a problem with your Internet connection So lv ing Pr o ble m s U N T H E R O G R A M O M P A T I B I L I T Y Windows XP provides a Program Compatibility Wizard that configures a program to run in an environment more similar to older Windows operating...

  • Page 43

    U R N O F F C A L L W A I T I N G C A T C H directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties. Windows XP Click the Start button, and then click Control Panel. Click Printers and Other Hardware, and then click Phone and Modem Options.

  • Page 44: E-mail Problems, Resolving Other Technical Problems, Reinstalling Drivers

    E L L website or e-mail service, call Dell for technical assistance (see page 102). See "Dell Technical Support Policy" on page 101 for a description of the hardware and software support provided by Dell. NOTICE: The Dell | Support website, support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for Dell™...

  • Page 45

    Sometimes you can fix a device problem by reinstalling its driver: From the Windows desktop, insert the Dell Dimension ResourceCD into the CD or DVD drive. If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.

  • Page 46: Using The Windows Xp Device Driver Rollback

    So lv ing Pr o ble m s At the Welcome Dell System Owner screen, click Next. A message appears that says the ResourceCD is detecting hardware in your computer.

  • Page 47: Resolving Software And Hardware Incompatibilities, Windows Xp

    In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties. Click the Drivers tab. Click Roll Back Driver. Resolving Software and Hardware Incompatibilities Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured.

  • Page 48: Windows Me

    You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware troubleshooter to start the search. Click Hardware Troubleshooter in the Search Results list. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.

  • Page 49: Windows 2000

    Windows 2000 To check for conflicts on a computer running Windows 2000: Click the Start button, point to Settings, and click Control Panel. In the Control Panel, double-click System. Click the Hardware tab. Click Device Manager. Click View, and then click Resources by connection. Double-click Interrupt request (IRQ) to view the IRQ assignments.

  • Page 50: Using System Restore

    Using System Restore Windows XP and Windows Me provide a System Restore feature that allows you to return your computer to an earlier operating state if changes to the computer’s hardware or software (including new hardware or program installations), or other system settings, have left the computer in an undesirable operating state.

  • Page 51: Creating A Restore Point

    Click File System. Click the Troubleshooting tab, and make sure that Disable System Restore is unchecked. Before proceeding with any System Restore function, Dell recommends that you thoroughly read Microsoft’s information about using System Restore. To access this information: Click the Start button, point to All Programs (Programs in Windows Me)—>...

  • Page 52: Restoring The Computer To An Earlier Operating State

    Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver, first try using Device Driver Rollback (see page 46). If that is unsuccessful, then use System Restore. So lv ing Pr o ble m s Type a name for your new restore point in the Restore point description field.

  • Page 53: Undoing The Last System Restore, Reinstalling Windows Xp

    NOTICE: The Operating System CD provides options for reinstalling your Windows XP operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative.

  • Page 54

    Turn off the computer (see page 20), and then turn the computer on again. When the blue Dell logo appears, press <F12> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the computer and try again.

  • Page 55: Reinstalling Windows Me

    NOTICE: The Operating System CD provides options for reinstalling your Windows Me operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative.

  • Page 56

    So lv ing Pr o ble m s When the blue Dell logo appears, press <F12> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the computer and try again.

  • Page 57: Reinstalling Windows 2000

    Enter a password in the Enter Network Password window, if desired, and then click Next. Remove the Operating System CD from the CD or DVD drive. Enter the system setup program as directed by a Dell technical support representative. In the system setup program Boot menu, change the boot sequence back to the original boot sequence.

  • Page 58

    Turn off the computer (see page 20), and then turn the computer on again. When the blue Dell logo appears, press <F12> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the computer and try again.

  • Page 59

    Type the Windows product key in the fields provided, and then click Next. The product key is the bar code number found on the Microsoft Windows label, which is located behind the front-panel connector door as shown on the START HERE sheet for your computer. When the Computer Name and Administrator Password screen appears, enter a name for your computer and a password, if desired.

  • Page 60

    So lv ing Pr o ble m s...

  • Page 61

    S E C T I O N 3 A d d i n g Pa r t s Front and Back View of the Computer Reattaching the Front Door and Hinge Arms Opening the Computer Cover Looking Inside Your Computer Adding Cards Removing Cards Adding Memory...

  • Page 62: Front And Back View Of The Computer

    Front and Back View of the Computer Ad d i n g Par ts CD volume control dial CD headphone connector floppy drive light power button CD activity light CD drive eject button floppy drive eject button hard drive light...

  • Page 63

    Windows license label* USB 1.1 connectors *The label may be located on the side of your computer power connector voltage selection switch parallel connector serial connector keyboard connector USB 1.1 connectors microphone connector line-out connector line-in connector service tag headphone connector mouse connector video connector HINT: To prevent...

  • Page 64: Reattaching The Front Door And Hinge Arms, Reattaching The Front Door

    Reattaching the Front Door and Hinge Arms To prevent damage to your computer, the front door is designed to "break away" if it is lifted up too far. If the front door breaks away, you might need to reattach both the front door and the hinge arms. Reattaching the Front Door Ad d i n g Par ts Shut down the computer (see page 20).

  • Page 65: Reattaching The Hinge Arms

    Reattaching the Hinge Arms CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. Shut down the computer (see page 20). Disconnect the power cable from your computer. Remove the front door, if it is attached.

  • Page 66

    Ad d i n g Par ts Use the two view slots to align the pivot bar with the two pivot-bar slots. view slots (2) hinge arms in horizontal position NOTICE: Using excessive force to pull the hinge arms into place may damage the arms or the front panel.

  • Page 67: Opening The Computer Cover

    Reconnect the power cable to your computer. Reattach the front door as described on page 64. Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer"...

  • Page 68: Looking Inside Your Computer

    release button Looking Inside Your Computer HINT: The AGP card is removed from the following illustration to provide a better view of the inside of your computer. Ad d i n g Par ts back of computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer"...

  • Page 69

    drive cables (page 84) power cables (page 84) power supply back of computer filler brackets for empty card-cage slots (4) (page 71 and page 73) * Depending on the types of drives installed in your computer, the cover may not open as widely as shown in the figure. computer cover* (page 67 and page 90)

  • Page 70: System Board

    CD drive connector (IDE SEC) page 84 floppy drive connector (FLOPPY) battery socket (BATTERY) page 99 main power connector (MAIN POWER) memory module connectors (RIMM3, RIMM4) page 75 microprocessor fan connector (FAN2) memory module connectors (RIMM1, RIMM2) page 75 microprocessor connector (JE21) system board power light (PWR LED)

  • Page 71: Adding Cards

    Adding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. The computer’s card connectors allow you to install different types of devices such as modems, network adapters, and video cards.

  • Page 72

    bracket caught outside of slot bracket within slot back of computer Ad d i n g Par ts card bracket securing lever back of computer Ensure that the card is fully seated in the connector. card slot connector system board not fully seated fully seated...

  • Page 73: Removing Cards

    Lower the plastic securing lever. Connect any cables that should be attached to the card. See the documentation that came with the card for information about the card cable connections. Close the computer cover (see page 90). Connect your computer and devices to their electrical outlets, and turn them on.

  • Page 74

    securing lever card bracket HINT: The AGP card is removed from the following illustration to provide a better view of the inside of your computer. Ad d i n g Par ts To remove the card, grasp the card by the top corners and lift it out. If the card is difficult to remove, gently ease the card back and forth to remove it from the connector.

  • Page 75: Adding Memory

    securing lever filler bracket in empty card-slot opening back of computer If you are not replacing the card, install a filler bracket in the empty card-slot opening. If you are adding a card, see page 71. Lower the securing lever. Close the computer cover (see page 90).

  • Page 76: Rdram Overview

    NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if the new modules were purchased from Dell. Your original memory modules must be installed as a pair in either connectors RIMM1 and RIMM 2 or RIMM 3 and RIMM4.

  • Page 77

    The only two valid memory configurations are: • A pair of matched memory modules installed in connectors RIMM1 and RIMM2 with continuity modules installed in connectors RIMM3 and RIMM4 • A pair of matched memory modules installed in connectors RIMM1 and RIMM2 and another matched pair installed in connectors RIMM3 and RIMM4 continuity modules in...

  • Page 78

    NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if the new modules were purchased from Dell. Your original memory modules must be installed as a pair in either connectors RIMM1 and RIMM 2 or RIMM 3 and RIMM4.

  • Page 79

    memory connectors RIMM3 and RIMM4 memory connectors RIMM1 and RIMM2 securing clips (2) notches (2) memory or continuity module connector cutouts (2) step 6 step 7 Align the notches on the bottom of the module with the crossbars in the connector. NOTICE: To avoid breaking the memory module, do not press near the middle of the module.

  • Page 80: Replacing The Agp Card

    Replacing the AGP Card Ad d i n g Par ts Right-click the My Computer icon and then click Properties. Click the General tab. To verify that the memory is installed correctly, check the amount of memory (RAM) listed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer"...

  • Page 81: Adding A Second Hard Drive

    AGP card card clip lever AGP card clip slot connector Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. Your computer includes one hard drive.

  • Page 82

    HINT: Two sets of rails are attached to the inside of the computer cover. Use the two longer rails on 5.25-inch drives. Use the shorter rails for 3.5-inch drives. Rails for a second hard drive are attached inside the hard- drive bay.

  • Page 83

    Connect a power cable to the drive. NOTICE: Match the colored strip on the cable with pin 1 on the drive. Locate the extra connector on the drive cable that is attached to your first hard drive and attach the connector to the second hard drive. rail tabs (2) second hard drive in upper bay...

  • Page 84: Adding Other Drives

    HINT: Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device. Be sure that the jumper setting on the new device is set for "cable select"...

  • Page 85: Inch Devices

    Ensure that the rail tabs are positioned at the back of the drive. Open the computer cover (see page 67). To remove the front panel insert, carefully press the panel out from the inside of the computer. HINT: Drives sold by Dell come with their own operating software and documentation. After you...

  • Page 86

    Ad d i n g Par ts securing tabs (4) front-panel insert securing tab drive-bay cover panel front panel insert Gently slide the drive into the bay until you hear a click. remove front panel insert through here tabs (2) drive drive bay...

  • Page 87

    Connect a power cable to the drive. See the documentation that came with the drive for instructions on connecting a drive cable to the drive and system board. power cable Connect your computer and devices to their electrical outlets, and turn them on.

  • Page 88

    Ad d i n g Par ts Unpack the drive and prepare it for installation. See the documentation that came with the drive to ensure that the drive is setup for your computer. Open the computer cover (see page 67). To remove the front panel insert, carefully press the panel out from the inside of the computer.

  • Page 89

    Carefully replace the front panel insert. You do not need to replace the drive-bay cover panel. Connect a power cable to the drive. See the documentation that came with the drive for instructions on connecting a drive cable to the drive. power cable tabs (2) drive...

  • Page 90: Closing The Computer Cover

    Closing the Computer Cover Ad d i n g Par ts Connect your computer and devices to their electrical outlets, and turn them on. NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. Install any drivers required for the drive as described in the documentation that came with the drive.

  • Page 91

    S E C T I O N 4 A p p e n d i x Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Information Limited Warranties and Return Policy...

  • Page 92: Specifications

    Appendix ® ® Intel Pentium 4; design provides for future Dell-supported upgrades. A slower compatibility speed can be set through the system setup program. 8 KB first-level 256-KB or 512-KB (displayed in the system setup program) pipelined-burst, eight-way set associative, write-back...

  • Page 93

    Expansion Bus (continued) PCI connector size PCI connector data width (maximum) Memory Architecture Memory connectors Memory capacities Minimum memory Maximum memory Memory type Memory speed BIOS address Drives Externally accessible Internally accessible Available devices Ports and Connectors Externally accessible: Serial Parallel Video 120 pins...

  • Page 94

    Ports and Connectors (continued) Internally accessible: Audio Audio controller Video Video controller Controls and Lights Power control Power light Hard-drive access light Diagnostic code lights Appendix Keyboard Mouse Headphone Audio Primary IDE channel Secondary IDE channel Floppy drive Present only on computers with integrated audio capabilities. Present only on computers with integrated audio capabilities.

  • Page 95

    Power DC power supply: Wattage Heat dissipation Voltage (switch-selectable on back panel) Backup battery Physical Height x Width x Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage 250 W 534 BTU (fully-loaded computer without monitor) 90 to 135 V at 60 Hz;180 to 265 V at 50 100 V at 50 to 60 Hz for Japanese...

  • Page 96: Standard Settings

    Environmental (continued) Altitude: Standard Settings The system setup program contains the standard settings for your computer. See the following figure for an example of the main screen of the program. Appendix Operating Storage At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft). NOTICE: Unless you are an expert computer user, don’t change the settings for this program.

  • Page 97: Viewing Settings

    Viewing Settings Turn on (or restart) your computer. When the blue Dell™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft your computer and try again.

  • Page 98: System Setup Program Screens, Clearing Forgotten Passwords

    System Setup Program Screens The system setup program screens display the current configuration information for your computer. Information on the screen is divided into five areas: Clearing Forgotten Passwords If you forget your system or setup password, you cannot operate your computer or change settings in the system setup program until you clear the forgotten password(s).

  • Page 99: Replacing The Battery

    NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. Open the computer cover (see page 67).

  • Page 100

    Appendix CAUTION: A new battery can explode if it is incorrectly installed. Replace the 3-V CR2032 battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions. Record all the screens in the system setup program so that you can restore the correct settings in step 7.

  • Page 101: Dell Technical Support Policy (u.s. Only), Definition Of "dell-installed" Software And Peripherals

    Dell, as well as the verification of appropriate functionality of the computer and all Dell- installed hardware.

  • Page 102: Definition Of "third-party" Software And Peripherals, Contacting Dell

    If you need assistance in determining which codes to use, contact a local or an international operator. See “Dell Technical Support Policy” on page 101 for a description of the hardware and software support provided by Dell. Contact Numbers and Addresses...

  • Page 103

    Country Code: 43 Home/Small Business Customer Care City Code: 1 Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support Preferred Accounts/Corporate Technical Support Switchboard Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Barbados General Support Belgium (Brussels) Technical Support International Access Code: 00 Customer Care...

  • Page 104

    Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Automated Order-Status System International Access Code: 011 AutoTech (Automated technical support) Customer Care (From outside Toronto) Customer Care (From within Toronto) Customer Technical Support Sales (Direct sales—from outside Toronto) Sales (Direct sales—from within Toronto) Sales (Federal government, education, and medical) Sales (Major accounts)

  • Page 105

    Czech Republic (Prague) Technical Support International Access Code: 00 Customer Care Country Code: 420 City Code: 2 TechFax Switchboard Website: support.euro.dell.com E-mail: czech_dell@dell.com Denmark (Copenhagen) Technical Support International Access Code: 00 Customer Care(Relational) Country Code: 45 Home/Small Business Customer Care...

  • Page 106

    International Access Code: 990 Technical Support Fax Country Code: 358 Relational Customer Care City Code: 9 Home/Small Business Customer Care Switchboard Website: support.euro.dell.com E-mail: fin_support@dell.com E-mail Support (Servers): Nordic_support@dell.com France (Paris) (Montpellier) Home and Small Business International Access Code: 00...

  • Page 107

    Country Code: 49 Global Segment Customer Care City Code: 6103 Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Guatemala General Support Hong Kong Technical Support International Access Code: 001 Customer Service (Penang, Malaysia)

  • Page 108

    City Code Italy (Milan) Home and Small Business International Access Code: 00 Technical Support Country Code: 39 Customer Care City Code: 02 Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/zdell/ Corporate Technical Support Customer Care Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Jamaica General Support...

  • Page 109

    City Code: 44 Technical Support Outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support Outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Business Sales Division (Up to 400 employees)

  • Page 110

    International Access Code: 00 Home/Small Business Sales (Brussels, Belgium) Country Code: 352 Corporate Sales (Brussels, Belgium) Customer Care (Brussels, Belgium) Fax (Brussels, Belgium) Switchboard (Brussels, Belgium) Website: support.euro.dell.com E-mail: tech_be@dell.com Macau Technical Support Country Code: 853 Customer Service (Penang, Malaysia) Transaction Sales...

  • Page 111

    Country Code: 31 Home/Small Business Sales City Code: 20 Home/Small Business Sales Fax Corporate Sales Corporate Sales Fax Switchboard Website: support.euro.dell.com E-mail: tech_nl@dell.com New Zealand Home and Small Business International Access Code: 00 Government and Business Country Code: 64 Sales...

  • Page 112

    Norway (Lysaker) Technical Support International Access Code: 00 Relational Customer Care Country Code: 47 Home/Small Business Customer Care Switchboard Fax Switchboard Website: support.euro.dell.com E-mail Support (Portable Computers): nor_nbk_support@dell.com E-mail Support (Desktop Computers): nor_support@dell.com E-mail Support (Servers): Nordic_server_support@dell.com Panama General Support...

  • Page 113

    Technical Support International Access Code: Customer Care 09/091 Sales Country Code: 27 City Code: 11 Switchboard Website: support.euro.dell.com E-mail: dell_za_support@dell.com Southeast Asian and Pacific Customer Technical Support, Customer Service, Countries and Sales (Penang, Malaysia) Spain (Madrid) Home and Small Business...

  • Page 114

    Fax Technical Support Sales Website: support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Switzerland (Geneva) Technical Support (Home and Small Business) International Access Code: 00 Technical Support (Corporate)

  • Page 115

    Customer Care Central Government Customer Care Local Government & Education Customer Care Health Customer Care Home and Small Business Sales Corporate/Public Sector Sales Website: support.euro.dell.com Customer Care Website: dell.co.uk/lca/customerservices E-mail: dell_direct_support@dell.com Department Name or Service Area, Website and E-Mail Address...

  • Page 116

    Automated Order-Status System International Access Code: 011 AutoTech (For portable and desktop computers) Country Code: 1 Dell Home and Small Business Group (For portable and desktop computers): Customer Technical Support (Return Material Authorization Numbers) Customer Technical Support (Home sales purchased via www.dell.com)

  • Page 117: Returning Items For Warranty Repair Or Credit, Regulatory Information

    Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. Include a copy of the invoice and a letter describing the reason for the return.

  • Page 118

    Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/category.asp?category_id=4117.

  • Page 119: Nom Information (mexico Only)

    Most Dell computer systems are classified for Class B environments. However, the inclusion of certain options can change the rating of some configurations to Class A. To determine the electromagnetic classification for your system or device, refer to the following sections specific for each regulatory agency.

  • Page 120: Limited Warranties And Return Policy, One-year Limited Warranty (u.s. Only)

    Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does not cover any items that are in one or more of the following categories: software;...

  • Page 121

    NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software.

  • Page 122: Two-year Limited Warranty (u.s. Only)

    If Dell elects to exchange a product or portion of a product, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange.

  • Page 123

    NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software.

  • Page 124

    You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the...

  • Page 125

    If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material...

  • Page 126: Three-year Limited Warranty (u.s. Only)

    Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does not cover any items that are in one or more of the following categories: software;...

  • Page 127

    NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software.

  • Page 128

    You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the...

  • Page 129: Four-year Limited Warranty (u.s. Only)

    If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material...

  • Page 130

    NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software.

  • Page 131

    Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on the date of the exchange.

  • Page 132: One-year Limited Warranty (canada Only)

    If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell's Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the limited warranty period in order for the repairs to be covered by the limited warranty.

  • Page 133

    NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software.

  • Page 134: Two-year Limited Warranty (canada Only)

    If Dell elects to exchange a product or portion of a product, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange.

  • Page 135

    NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software.

  • Page 136

    The warranty term for a replacement part is the remainder of the limited warranty term. You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the...

  • Page 137: Three-year Limited Warranty (canada Only)

    If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material...

  • Page 138

    NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software.

  • Page 139

    The warranty term for a replacement part is the remainder of the limited warranty term. You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the...

  • Page 140

    PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive.

  • Page 141: Total Satisfaction" Return Policy (u.s. Only)

    If you are an end-user customer who bought reconditioned or refurbished products from a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice.

  • Page 142

    Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of one year from the original purchase date.

  • Page 143

    Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of...

  • Page 144

    Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Appendix...

  • Page 145: Index

    47 contact numbers, 102 cover closing, 90 opening, 67 crashes, 41 Dell support policy, 101 display. See monitor drivers reinstalling, 44 drives adding, 81, 84 fixing problems, 36 DVD drive fixing problems, 38 e-mail...

  • Page 146

    floppy drive fixing problems, 36 front door reattaching, 64 view, 63 hard drive adding a second hard drive, 81 fixing problems, 39 help file accessing, 24 Internet fixing problems, 42 IRQ conflicts, 47 keyboard fixing problems, 35 memory adding, 75 connectors, 70 messages start-up, 25...

  • Page 147

    System Restore, 50, 53 system setup program, 96 technical assistance telephone numbers and addresses, 102 warranty repair or credit, 117 Tell Me How help file accessing, 24 troubleshooting, 22 turning off the computer, 20 video fixing problems, 26 video memory connector, 70 volume adjusting, 28...

  • Page 148

    In d e x...

  • Page 149

    Postscript Imaging and Printing Specifications Completed by Information Development DOCUMENT TITLE: Dell Dimension 8200 Solutions Guide PATH: (S:\SYSTEMS\Superman mlk\solutions guide\a00\en) LANGUAGES: English Translation Agency: N/A (Not Applicable) PART and REVISION 9P915 A00 NUMBER: SPEC SHEET Gloria Salinas PREPARED BY: DATE SPEC SHEET...

  • Page 150

    9P915em0.ps 9P915ap0.ps 9P915cc0.ps 9P915bp0.ps 9P915tp0.ps 9P915tc0.ps 9P915si0.ps 9P915c10.ps 9P915c20.ps 9P915c30.ps 9P915c40.ps 9P915ix0.ps Dell Confidential Page Numbers (Inside Blank) Includes Copyright 3 – 8 9 – 14 15 –20 21 – 60 61 – 90 91 – 144 145 – 148...

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