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Strata DK24 User Manual

Electronic telephone
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STRATA DK
ELECTRONIC TELEPHONE USER GUIDE
Release 1, 2, 3, and 4
© COPYRIGHT 1992 TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
All rights reserved. No part of this manual may be reproduced in any form or by any means — graphic, electronic, or
mechanical, including recording, taping, photocopying, or the use of information retrieval systems — without express written
permission of the publisher of this material.
Check with your Telephone System Administrator to find out which software release is installed for your Strata DK 24/56/96
telephone system. Enter the release version number below.
Release _________
Issue 1, September 1992

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Summary of Contents for Strata DK24

  • Page 1 — without express written permission of the publisher of this material. Check with your Telephone System Administrator to find out which software release is installed for your Strata DK 24/56/96 telephone system. Enter the release version number below.
  • Page 2 STRATA DK TRADEMARKS AND SERVICE MARKS The following trademarks and service marks are used in this document: I STRATA ® : registered trademark of Toshiba America Information Systems, Inc. In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors, and Publishers, or other similar organization, if radio or television broadcasts are used for the Music- on-Hold feature of this telecommunications system.

  • Page 3: Table Of Contents

    Table of Contents STRATA DK TABLE OF CONTENTS SUBJECT PAGE INTRODUCTION General Description ......................v Purpose ..........................v Organization ........................v How to Use This Guide..................... vi CHAPTER 1 GENERAL INFORMATION ....................1-1 Purpose ..........................1-1 Feature Buttons ........................ 1-1 Volume Controls .......................

  • Page 4: Subject Page

    STRATA DK TABLE OF CONTENTS SUBJECT PAGE Forced Disconnect......................2-18 Call Transfer with Camp-on ....................2-18 Answering a Transferred Call ..................2-19 Conference Calls ......................2-21 Conference with Stations and CO Lines ..............2-21 Conference with Stations Only ..................2-22 Call Forward ........................
  • Page 5 STRATA DK TABLE OF CONTENTS SUBJECT PAGE Intercom Calls ........................ 2-47 Microphone Control ......................2-48 Two (Tandem) CO Line Connection..................2-49 Supervision ........................2-50 Timed Reminders ....................... 2-50 Toll Restriction Override/Traveling Class ................2-51 Toll Restriction Override/Traveling Class Code Revision ............ 2-52 Automatic Hold ........................
  • Page 6 STRATA DK TABLE OF CONTENTS SUBJECT PAGE INDEX ..............................Index-1 FIGURE LIST FIGURE TITLE PAGE Sample Page......................... 20-button Electronic Telephone..................... viii TABLE LIST TABLE TITLE PAGE Feature Access Code List ..................... 2-55...

  • Page 7: Introduction

    PURPOSE This document is designed as a feature operating guide for Toshiba electronic telephone users within a STRATA DK24, DK56, or DK96 system operating with either Release 1, Release 2, Release 3, or Release 4 software. Each electronic telephone voice calling feature is addressed in this user guide.

  • Page 8: How To Use This Guide

    STRATA DK INTRODUCTION The Appendix provides space to record customized feature access codes, Speed Dial numbers, and more. A glossary and an index are located at the end of the user guide. HOW TO USE THIS GUIDE Most of the features in this guide are available with your telephone.
  • Page 9 AUTOMATIC BUSY REDIAL After reaching a busy outside number, you can activate Automatic Busy Redial (ABR) so that the STRATA DK system will automatically redial that number for you at programmed intervals. ABR is an optional feature enabled in system programming.
  • Page 10 STRATA DK INTRODUCTION HANDSET DIALPAD SPEAKER FLEXIBLE OPER BUTTONS CONF/TRNS MODULAR SPKR HOLD HANDSET CORD FEATURE AND FUNCTION LEDS MICROPHONE INTERCOM BUTTON SPEAKER VOLUME CONTROL SLIDING MEMO TRAY RING VOLUME CONTROL SPEAKER ON/OFF BUTTON HOLD BUTTON MICROPHONE BUTTON CONFERENCE/TRANSFER BUTTON...

  • Page 11: General Information

    Chapter 1 STRATA DK GENERAL INFORMATION PURPOSE This chapter is designed to familiarize you with the controls and indicators located on your telephone. Understanding the function of the feature buttons and their associated LEDs will improve your efficiency with the telephone and will help you take advantage of the benefits of your telephone.
  • Page 12 STRATA DK GENERAL INFORMATION BUTTON LABEL Call Forward-Busy Button (Release 2 and higher) Press to immediately forward calls to another station or voice mail device when your station is busy or in the Do Not Disturb mode. CFB/NA Call Forward-Busy/No Answer Button (Release 2 and higher) Press to forward calls to another station or voice mail device whenever your station is busy or in the Do Not Disturb mode.
  • Page 13 STRATA DK GENERAL INFORMATION BUTTON LABEL HOLD Hold Button (Fixed) Press to place internal or outside calls on hold. Intercom Button Press to access the intercom. Message Select Button Press to Allow system and personal messages to be displayed on the optional 32-character Liquid Crystal Display (LCD).
  • Page 14 STRATA DK GENERAL INFORMATION BUTTON LABEL Pause Button Press to enter a one-half-second or two-second pause when storing a Speed Dial number. The length of the pause is set in system programming. PAU/L Pause (Long) Button Press to enter a 10-second pause when storing a Speed Dial number.

  • Page 15: Volume Controls

    STRATA DK GENERAL INFORMATION BUTTON LABEL Speed Dial Select Button—SDS Press to access Speed Dial numbers. TONE Tone Button Press to change the outgoing dialing of a CO line from dial pulse to tone signaling. VOLUME CONTROLS Voice and ring tone volume levels are controlled by separate adjustable slides located at the bottom of the front panel.
  • Page 16 STRATA DK GENERAL INFORMATION Hold Recall Rate The CO LED will flash at the following rate (with matching tones) when a line that you placed on hold recalls your station: I 2 IPS for 1 second, 10 IPS for 1 second—The LEDs on other stations with this line will be lit steadily.

  • Page 17: Feature Operation

    STRATA DK FEATURE OPERATION OUTSIDE CALLS You can make calls to or receive calls from telephones outside of the STRATA DK system. To Make an Outgoing Call by Direct Access: 1. Lift the handset. If programmed for Automatic Off-hook Selection, your station will seize a CO or intercom line when you lift the handset.
  • Page 18 STRATA DK FEATURE OPERATION 4. Dial a telephone number. You will no longer hear dial tone after dialing the first digit of the number, but the LED will continue to flash at the in-use rate. 5. Hang up when the call is The LED will turn off.

  • Page 19: On-Hook Dialing

    STRATA DK FEATURE OPERATION ON-HOOK DIALING You can dial calls without lifting the handset. You must lift the handset to converse, unless your telephone is a full speakerphone. OUTSIDE CALLS You can dial an outside telephone number without lifting the handset.

  • Page 20: Group Listening

    STRATA DK FEATURE OPERATION 2. Dial a station number. You will no longer hear dial tone after dialing the first digit of the number, but the LED will continue to flash. 3. Lift the handset when the The LED will continue to flash. You do not have to lift the handset if you called station is answered.

  • Page 21: Automatic Off-Hook Selection

    AUTOMATIC BUSY REDIAL After reaching a busy outside number, you can activate Automatic Busy Redial (ABR) so that the STRATA DK system will automatically redial that number for you at programmed intervals. ABR is an optional feature enabled in system programming.
  • Page 22 STRATA DK FEATURE OPERATION To Activate ABR: 1. While listening to busy tone, The ABR LED will flash when you press the button. press the ABR button..or . . . While listening to the busy You will hear confirmation tone after your press the button.

  • Page 23: Speed Dial

    STRATA DK FEATURE OPERATION SPEED DIAL Speed Dial enables you to call a telephone number with a brief access code or an optional feature button. There are two types of Speed Dial numbers. Station Speed Dial numbers are assigned by individual station users to their own station, and can only be dialed at their station.

  • Page 24: System Speed Dial Storage

    STRATA DK FEATURE OPERATION 5. Press the RDL (or #) button. The number will be stored and will be dialed when the SD button is pressed or the Speed Dial access code is dialed. Repeat this procedure to replace the stored telephone numbers with new ones.

  • Page 25: Speed Dial Pause And Flash Storage

    To store a hookflash with the MW/FL button, a PAU button must be on your telephone. If your telephone does not have a PAU button and your STRATA DK system is operating with Release 4 software, a hookflash can be stored by pressing the CONF/TRNS button and dialing 4 5 where the hookflash signal is required in the Speed Dial number string.

  • Page 26: Calling System Or Station Speed Dial Numbers

    STRATA DK FEATURE OPERATION With Release 4 software, your station will time out to the idle mode if the following procedure is not completed within one or three minutes. The time is set in system programming. To Link a Number: 1.

  • Page 27: Chain Dialing Speed Dial Numbers

    STRATA DK FEATURE OPERATION 3. Hang up when the call is completed. To Call with a Speed Dial Access Code: 1. Access a CO line. You can access a CO line by pressing a CO or PL button, or by dialing an access code (7 0 1 ~ 7 3 6 for a line number;...

  • Page 28: Saved Number Redial

    STRATA DK FEATURE OPERATION 5. Hang up when the call is completed. SAVED NUMBER REDIAL This feature enables you to store a dialed telephone or station number, then redial that number with the touch of a button. Your telephone must be assigned with the SAVE button in system programming.

  • Page 29: Tone/Pulse Dialing

    STRATA DK FEATURE OPERATION TONE/PULSE DIALING With some older Central Offices, you may have to make calls using rotary dial pulses on CO lines. To access remote equipment (such an an answering machine) requiring Dual-tone Multi-frequency (DTMF) tones while on these lines, you must set your phone for tone dialing after you have dialed the telephone number.

  • Page 30: Privacy Button (Release 3 And Higher)

    STRATA DK FEATURE OPERATION NOTE: Private CO lines deny station users access to busy common CO line buttons. Besides Privacy Override, Privacy Release also enables station users to enter a call on a private CO line button. PRIVACY BUTTON (Release 3 and higher) This option blocks a user at a station programmed with Privacy Override from entering a CO line conversation.

  • Page 31: Intercom Calls

    INTERCOM CALLS You can make calls to and receive calls from other stations in the STRATA DK system To Make an Intercom Call: 1. Lift the handset. You will hear silence after you lift the handset, unless your station has been programmed for Automatic Off-hook Selection.

  • Page 32: Handsfree Answerback

    STRATA DK FEATURE OPERATION If you receive busy tone: I Dial 4 to set Automatic Call Back (ACB). I Dial 2 or 2 1 to override or Off-hook Call Announce. I Dial 3 to enter the station's conversation (system programmable...

  • Page 33: Microphone Cut-Off

    STRATA DK FEATURE OPERATION MICROPHONE CUT-OFF You can prevent Handsfree Answer Back calls to your telephone by turning off the microphone while in the idle state. Microphone Cut-off prevents callers from monitoring the sounds near your telephone. Your station must be assigned with the Microphn Cut-off button in system programming to activate this feature.

  • Page 34: Forced Disconnect

    STRATA DK FEATURE OPERATION 3. When you receive busy tone, Speak to the called station after dialing 2 1. dial 2 1. FORCED DISCONNECT You can disconnect an OCA call made to your station. To Force a Disconnect: 1. Press the SPKR button.

  • Page 35: Answering A Transferred Call

    STRATA DK FEATURE OPERATION If the called station user fails to answer the call, you will receive a recall ring after a time set in system programming..or . . . Hang up if the called station is The INT LED will turn off, and the CO LED will begin to flash at the on- busy.
  • Page 36 STRATA DK FEATURE OPERATION 4. Press the appropriate CO After you press the button, the CO LED will flash at the in-use rate, and you will be connected to the call. button. NOTE: If your telephone has been assigned with Ringing Line Preference in system programming, you may press the SPKR button or lift the handset instead of pressing the CO button.

  • Page 37: Conference Calls

    STRATA DK FEATURE OPERATION Press the HOLD button The existing call will be put on hold. The camped-on line will ring your (if conversing on a CO station, and the CO LED wll flash at the incoming call rate. line).

  • Page 38: Conference With Stations Only

    STRATA DK FEATURE OPERATION To Add a Station to a CO Line Call: 1. Press the CONF/TRNS After you press the button, you will hear intercom dial tone. button. The INT LED will flash at the in-use rate; and the CO LED will flash at the conference rate if the CO line call was established on a CO button.

  • Page 39: Call Forward

    STRATA DK FEATURE OPERATION 4. To add the fourth station, repeat Steps 1 ~ 3. CALL FORWARD You can set your station with a variety of Call Forward modes. NOTE: If Call Forward is set: I CO lines that ring your station only will forward—CO lines that ring...

  • Page 40: Call Forward-Busy (Release 2 And Higher)

    STRATA DK FEATURE OPERATION CALL FORWARD-BUSY (Release 2 and higher) Calls to your telephone while you are busy on another call or in the Do Not Disturb mode will forward immediately if this feature is set. Calls will ring as normal if your telephone is idle.

  • Page 41: Call Forward-Busy/No Answer (Release 2 And Higher)

    STRATA DK FEATURE OPERATION Press the INT button, then You will hear confirmation tone. dial 6 0 3. 2. Enter the station number to You will hear confirmation tone if 6 0 3 was dialed in Step 1. which calls will forward.

  • Page 42: Call Forward-Fixed

    STRATA DK FEATURE OPERATION To Cancel: 1. Press the CFB/NA button. The CFB/NA LED will turn off..or . . . Press the INT button, dial 6 You will hear confirmation tone. 0 4, then press the SPKR button.

  • Page 43: Call Park

    STRATA DK FEATURE OPERATION NOTE: If your station is programmed with the Release 4 feature Auto Hold, an existing call will automatically be placed on hold if your answer or make another call. You will not have to press the HOLD button. (See Auto Hold later in this chapter.)

  • Page 44: Exclusive Hold

    STRATA DK FEATURE OPERATION To Retrieve the Parked Call on Your Telephone: 1. Press the INT button, then You will be reconnected to the call. dial 4 2 . NOTE:When a CO line is placed on hold or parked, it may be picked up from any station: I By pressing a common CO line button.

  • Page 45: Directed Call Pickup

    STRATA DK FEATURE OPERATION To Pick Up a Ringing CO Line in a Tenant System (Tenants 1 and 1. Press the PKUP1 or After you press the button, you will be connected to an incoming CO line PKUP2 button. call.

  • Page 46: Do Not Disturb

    STRATA DK FEATURE OPERATION DO NOT DISTURB Intercom calls will not ring your station, calls can 't be transferred to it, and Off-hook Call Announce calls to it will be denied if your station is in the Do Not Disturb mode. Incoming CO line calls, though, will mute ring at your station.

  • Page 47: Co Line Queuing With Automatic Callback

    STRATA DK FEATURE OPERATION 4. Answer the call immediately. Answer within three rings to prevent the callback from being cancelled. You will hear a single tone, and the INT LED will flash at the in-use rate. The called station will have voice announce activated. (With Tone Signaling, you would hear ringback tone and the called station would ring.)

  • Page 48: Account Code Calls

    STRATA DK FEATURE OPERATION 6. Dial a telephone number. If the original call was made using Least Cost Routing (LCR), the telephone number would have been automatically dialed in Step 4. 7. Hang up when the call is completed. To Cancel Automatic Callback (CO Line Queuing): 1.

  • Page 49: Emergency Override Of Forced Account Codes

    STRATA DK FEATURE OPERATION 2. Enter the Forced Account Dial tone stops after you dial the first digit. You will hear dial tone after Code. you press the last digit of a valid account code, or busy tone if you dial an invalid code.

  • Page 50: Verified Account Codes

    STRATA DK FEATURE OPERATION 2. Enter the Account Code. If the code is valid, you will hear a confirmation tone (one-half second duration). If the code is invalid, you will hear two short confirmation tones. Repeat Steps 1 and 2 to dial another account code; the last code entered will be recorded.

  • Page 51: Paging

    STRATA DK FEATURE OPERATION 4. Press the RDL (or #) button. You will hear confirmation tone, and the code will be stored in memory. The newly entered code will overwrite any Verfied Account Code that may have previously been stored with the Verified Account Code Number (0 0 0 ~ 2 9 9).

  • Page 52: All Call Page Button

    STRATA DK FEATURE OPERATION . . . or . . . 3 5 ~ 3 8 = External Page Dial 35 for Zone A, 36 for Zone B, 37 for Zone C, and 38 for Zone D. Zones (A ~ D) 3.
  • Page 53 STRATA DK FEATURE OPERATION To Answer a Door Phone Call: 1. You will hear a distinctive Your phone will ring five times or only once, depending on system ringing tone. programming. 2. Lift the handset. After you lift the handset, the INT LED will flash at the in-use rate and you will be connected to the door phone.

  • Page 54: Handsfree Monitoring

    ALARM RESET Your STRATA DK system may be connected to a facility alarm system. All telephones in the system will produce a startling tone whenever this alarm is activated. Station users with an ALARM button can reset the alarm by pressing the button.

  • Page 55: Background Music (Bgm) Over Telephone Speakers

    STRATA DK FEATURE OPERATION BACKGROUND MUSIC (BGM) OVER TELEPHONE SPEAKERS You may listen to optional Background Music over your station speaker. To Listen to BGM on Your Telephone Speaker: 1. Press the BGM button. You will hear BGM over your telephone speaker.

  • Page 56: Direct Inward System Access (Disa) (Release 2 And Higher)

    STRATA DK FEATURE OPERATION To Turn Off BGM over External Speakers from Station 200: 1. Press the INT button, dial 4 BGM will quit playing over the external speakers after pressing the SPKR 9 0, then press the SPKR button.

  • Page 57: Disa Security Code Entry/Change/Cancel

    STRATA DK FEATURE OPERATION To Make an Outgoing Call with DISA (Release 2 and higher): 1. From outside the system, call See the system administrator for this number. the DISA CO line telephone number:____-____________. 2. Listen for the ringback tone Try again if you hear busy tone.

  • Page 58: Direct Station Selection Buttons (Hotline)

    STRATA DK FEATURE OPERATION To Enter, Change, or Cancel the Code from a Selected Station: 1. Press the INT button, then After you dial the access code, you will hear confirmation tone. dial the three-digit access code. For security purposes, the access code is not published here, but it is available from your system administrator.

  • Page 59: Message Waiting

    STRATA DK FEATURE OPERATION MESSAGE WAITING If you call a station and its user does not answer, you can leave a message waiting indication by pressing the MW/FL button. The MW/FL LED at the called station will flash after you press the button. The user can call you back by pushing the button associated with the flashing LED.

  • Page 60: Night Transfer

    STRATA DK FEATURE OPERATION 3. Press the SPKR button. The MW/FL LED will continue to flash at the called telephone, until the called party retrieves the message by pressing their MW/FL button. The MW/FL LED will turn off at your station.

  • Page 61: Override Calls

    STRATA DK FEATURE OPERATION OVERRIDE CALLS You can enter an established conversation with Executive Override. Busy Override allows you to send a tone to a busy station to indicate that a call is waiting, and Do Not Disturb Override lets you send a tone to an idle station in the Do Not Disturb mode to indicate an important call.

  • Page 62: Speakerphone

    STRATA DK FEATURE OPERATION SPEAKERPHONE You can make and receive calls without lifting the handset if your telephone is a speakerphone model. OUTSIDE CALLS You can make and receive outside calls without lifting your handset. To Make an Outside Call (On- hook Dialing) 1.

  • Page 63: Tone/Voice First Signaling

    TONE/VOICE FIRST SIGNALING Your STRATA DK system may be set for Tone Signaling or Voice First Signaling as the standard intercom call signaling method. The Tone Signal consists of successive ring tones, while the Voice First Signal consists of a tone burst followed by the caller's voice.

  • Page 64: Microphone Control

    STRATA DK FEATURE OPERATION 3. Dial the desired station You will hear a single ring tone if the called station is idle. (If the call was number. made with Tone Signaling, you would hear ringback or busy tone.) Dialing 1 after the station number will change the signaling method; see "Tone/Voice First Signaling"...

  • Page 65: Two (Tandem) Co Line Connection

    STRATA DK FEATURE OPERATION NOTES: To change from speakerphone to handset, lift the handset. To change from handset to speakerphone: I Press and hold down the SPKR button. I Return handset on-hook. I Release the SPKR button. The MIC and MCO buttons function on Off-hook Call Announce calls for privacy.

  • Page 66: Supervision

    STRATA DK FEATURE OPERATION SUPERVISION You may have to monitor the Tandem call and disconnect the CO lines when the call is completed. To Supervise a Tandem Call and Release It: 1. Press either CO button. After you press the button, you will be connected to both CO lines, and both CO LEDs will flash at the In-use rate.

  • Page 67: Toll Restriction Override/Traveling Class

    STRATA DK FEATURE OPERATION To Cancel a Timed Reminder: 1. Press the INT button, then Dial 6 0 5 to cancel the reminder set for 6 0 5; or dial 6 0 6 to cancel the dial 6 0 5 ~ 6 0 9.

  • Page 68: Toll Restriction Override/Traveling Class Code Revision

    STRATA DK FEATURE OPERATION TOLL RESTRICTION OVERRIDE/TRAVELING CLASS CODE REVISION Stations selected in system programming can add, delete, and change the Toll Restriction Override/Traveling Class codes. To Add, Delete, or Change Override/ Traveling Class Codes from a Selected Station: 1. Press the INT button, then After entering the code, you will hear confirmation tone.

  • Page 69: User Programmable Feature Buttons

    STRATA DK FEATURE OPERATION To Switch between Calls: 1. Press the CO or INT button The LED of the line just automatically placed on-hold will flash at the On- of the held call. hold rate, and the LED of the line just accessed will flash at the In-use rate.
  • Page 70 STRATA DK FEATURE OPERATION To Store Codes in a System or Station Speed Dial Location: 1. Do not lift the handset. 2. Press the RDL (or #) button, If you lifted the handset in Step 1, the system would automatically dial then the SDS (or ) button.

  • Page 71: A Feature Access Code List

    STRATA DK FEATURE OPERATION FEATURE 6500 SERIES TELEPHONE FEATURE CODE RDL + SD + 4 + RDL Automatic Call Back Background Music RDL + SD + INT + 4 9 1 + RDL (Station 200 only) (External Speakers On) RDL + SD + INT + 4 9 0 + RDL (Station 200 only)
  • Page 72 STRATA DK FEATURE OPERATION FEATURE 6500 SERIES TELEPHONE FEATURE CODE Overrides + SD + 2 + RDL (Busy, DND) Overrides RDL + SD + 3 + RDL (Executive) RDL + SD + HOLD + INT + 3 0 + RDL...
  • Page 73 STRATA DK FEATURE OPERATION FEATURE 6500 SERIES TELEPHONE FEATURE CODE Pickup (CO line Auto Hold) RDL + SD + HOLD + INT + 5 + station number + RDL (Directed to station, new, or transferred call) RDL + SD + HOLD + INT + 59 + RDL...

  • Page 74: Toshiba Vp Integration

    This chapter explains how to program your telephone for Call Forward and message retrieval when using the Toshiba Voice Processing (VP) System (i.e., the VP 100, the VP 200, or the VP 300) with your STRATA DK system. Refer to the Toshiba Voice Processing User Guide for more user information about the Toshiba VP system.

  • Page 75: Call Forward To Toshiba Vp Voice Systems

    STRATA DK TOSHIBA VP INTEGRATION NOTE: Steps 1 ~ 5 are required for the initial storage of VM I.D. code to the VP system. Once programmed, these digits remain in memory until changed. Repeat Steps 1 ~ 5 to change the code.

  • Page 76: Message Retrieval

    STRATA DK TOSHIBA VP INTEGRATION 3. Press the Call Forward button The Call Forward button LED will light steady if you pressed a Call or the SPKR button. Forward button in Step 1. To Cancel Call Forward to the Toshiba VP System: 1.
  • Page 77 STRATA DK TOSHIBA VP INTEGRATION 6. Press the RDL button. You will hear confirmation tone. 7. Press the SPKR button. To Retrieve Messages with the MW/FL button: 1. When the MW/FL LED flashes, press the INT button. 2. Press the MW/FL button.

  • Page 78: Centrex Application

    Chapter 4 STRATA DK CENTREX APPLICATION GENERAL Your system may be equipped with the Centrex Application, which enhances its feature capability when installed behind a Centrex or PBX system.Your telephone may have access to one or more of the enhanced...

  • Page 79: Appendix

    STRATA DK CUSTOMIZED LISTINGS FEATURE ACCESS CODE RECORD The STRATA DK system default feature access codes are used in this guide. The access codes of some features, which follow in the left-hand column, may have been changed in system programming.

  • Page 80: Speed Dial Code Assignments

    STRATA DK CUSTOMIZED LISTINGS SPEED DIAL CODE ASSIGNMENTS Both System and Station Speed Dial Codes can be programmed for telephone numbers or feature access codes. System Speed Dial Code Assignments 60:__________ 61:__________ 62:__________ 63:__________ 64:__________ 65:__________ 66:__________ 67:__________ 68:__________ 69:__________...

  • Page 81: Account Codes

    STRATA DK CUSTOMIZED LISTINGS ACCOUNT CODES ACCOUNT CODES CODE COMMENT CODE COMMENT CODE COMMENT CODE COMMENT PAGING PAGING STATION AREA EXTENSION COMMENT GROUP ZONE STATION AREA EXTENSION COMMENT GROUP ZONE...

  • Page 82: Glossary

    GLOSSARY CO Line Link to the public telephone network. Direct Inward System Access Feature which allows callers to call into the STRATA DK system, then dial outgoing CO lines or stations without going through an attendant or operator. Dual-tone Multi-frequency Tones generated when dialing from push-button telephones.
  • Page 83 System Administrator Person who oversees the operation of the STRATA DK system. Tandem Call Call in which two STRATA DK system CO lines are connected, such as a Direct Inward System Access call or a Conference call. Tone Dialing Dialing mode on outgoing calls which uses Dual-tone Multi-frequency (DTMF) tones.
  • Page 84 Index STRATA DK INDEX Conference Calls 2-21 Conference with Stations and Account Code Calls 2-32 Intercom Calls 2-15 CO Lines 2-21 Emergency Override of Forced Conference with Stations Only Account Codes 2-33 2-22 Forced Account Codes 2-32 LED Indications 1-5...
  • Page 85 STRATA DK INDEX Calling System or Station Speed Dial Numbers 2-10 Chain Dialing Speed Dial Numbers 2-11 Speed Dial Number Linking 2-9 Speed Dial Pause and Flash Storage 2-9 Station Speed Dial Storage 2-7 System Speed Dial Storage 2-8 Timed Reminders 2-50...

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