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Strata CIX40 General Description Manual

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TOSHIBA
Telecommunication Systems Division
®
Strata CIX40, CIX100-S, CIX100,
CIX200, CIX670, and CIX1200

General Description

Title Page
February 2013

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  • Page 1: General Description

    TOSHIBA Telecommunication Systems Division ® Strata CIX40, CIX100-S, CIX100, CIX200, CIX670, and CIX1200 General Description Title Page February 2013...
  • Page 2 Trademarks Strata, SmartMedia, SD (Secure Digital) and CIX are registered trademarks of Toshiba Corporation. Stratagy, eManager, and My Phone Manager are registered trademarks of Toshiba America Information Systems, Inc.
  • Page 3 1.Your telephone number. 2.FCC and ACTA registration • Strata CIX40, CIX100, CIX200, CIX670 or CIX1200 may be configured as a Key, Hybrid or PBX telephone system. The appropriate configuration for your system is dependent upon your operation of the system.
  • Page 4 3.Network connection information USOC jack required: RJ11/14C, RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items 2, 3 and 4 are also indicated on the equipment label. 4.Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/B, T11/12/31/32M, 04DU9-BN/DN/1SN, 02IS5, 04DU9-BN/DN/1SN1ZN Radio Frequency Interference Warning: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference to radio communications.
  • Page 5 Patent Marking for G.729a Products may be covered by one or more of the following US patents and their counterparts in other countries: US5,787,391, US5,717,825, US5,708,757, US5,754,976, US5,701,392, US5,699,482, US5,444,816 MPEG-4 VISUAL PATENT PORTFOLIO LICENSE (for VCS) "THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i)ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii)DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-...
  • Page 6 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER.
  • Page 7 Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by Toshiba (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery, except as otherwise provided by TAIS in the TAIS warranty accompanying the products or posted on TAIS’s website.
  • Page 8 Toshiba Strata CIX. Toshiba does not endorse, warrant nor assume any liability in connection with such third party products or services. If you have questions about compatibility, we recommend and encourage you to contact the third-party software, hardware and peripheral product manufacturer directly.

  • Page 9: Table Of Contents

    Feature Compatibility ..........................7 System Configuration ..........................8 Reserve Power ..........................11 Telephone and Console Support ......................11 CIX40 Functional Block Diagram ....................... 12 Additional Specifications ........................13 Station Loop Limits ..........................14 Chapter 3 – Strata CIX100-S / CIX100 CIX100-S and CIX100 Processors .......................
  • Page 10 CIX1200 Processor Optional Subassemblies ................30 CIX670 and CIX1200 Cabinet Slots ....................31 Base Cabinet ..........................31 Expansion Cabinets ........................31 Strata CIX670 and CIX1200 Rack Mount ................... 32 Basic Specifications ........................32 Base Cabinet ..........................33 Expansion cabinet .......................... 33 CIX670 and CIX1200 Remote Expansion Cabinet ................
  • Page 11 Try VCS for FREE ........................67 VCS Features ..........................67 Software ............................68 VCS Software Upgrade ......................... 68 Licenses ............................68 Product Specifications .......................... 69 Toshiba Stratagy Voice Processing ...................... 70 Cabling and Connectors ........................71 Strata CIX General Description 02/13...
  • Page 12 MicroMAS ............................. 84 Unified Communications ........................85 Unified System Administration ......................87 eManager® or Network eManager unifies Strata CIX and Stratagy ES System Administration . 87 Network eManager ........................87 My Phone Manager Gives Telephone Programming to Individual End-Users ......88 All Features to All Users No Matter Where They Are ................
  • Page 13 Through Dialing .......................... 110 Dial Directory ............................. 110 Direct Inward Dialing (DID) ......................111 Dialed Number Identification Service (DNIS) .................. 111 Digital Pad ............................112 Direct Inward System Access (DISA) ....................112 Directory Numbers ..........................113 Strata CIX General Description 02/13...
  • Page 14 Private Networking Over Internet Protocol ..................132 SIP Trunking ............................133 Integrated Services Digital Network (ISDN) ..................134 Least Cost Routing (LCR) ......................... 134 Line Buttons ............................135 CO Line Buttons .......................... 135 Pooled CO Line Button ....................... 135 Strata CIX General Description 02/13...
  • Page 15 Station Message Detail Recording (SMDR) ..................143 Strata Call Manager ..........................144 Strata Net Multi-system Networking ....................145 Coordinated Numbering Plan ...................... 145 Strata Net Basic Call Control ...................... 145 Alternate Routing ........................146 Centralized Attendant ........................146 Telephone DSS Buttons ....................... 146 Centralized Voice Mail ........................
  • Page 16 CIX200 ............................158 CIX670 and CIX1200 ........................159 MAS Power Considerations ......................159 Reserve Power ............................ 160 Strata CIX Component Compatibility ....................162 Public Network Requirements ......................166 Station Loop Lengths ......................... 168 Standard Telephone Ringer Specifications ..................169 Strata CIX General Description...
  • Page 17 Station Dimensions ..........................171 IP Telephone Power Consumption ..................... 172 System Tones ............................. 173 Strata Net IP and IPT Bandwidth Requirements ................176 Strata CIX Software License Requirements ..................178 Capacities ............................181 Device Monitor Capacities for Strata CIX Systems ..............191 Index ................................
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  • Page 19: Introduction

    This General Description provides an overview of the Strata CIX40, CIX100-S, CIX100, CIX200, CIX670, and CIX1200 IP and digital business telephone systems, associated hardware and features. The features described in this document assume that the Strata CIX/CTX system has the current software release installed.

  • Page 20: Conventions

    Denotes a progression of buttons and/or menu options on the screen you should select. Grey/Blue words within the printed text denote cross-references. See Figure 10 In the electronic version of this document (Library CD-ROM or FYI Internet download), cross-references appear in blue hypertext. Strata CIX General Description 02/13...

  • Page 21: Related Documents/Media

    Installation and Programming Manuals • Strata CIX Installation & Maintenance Manual • Strata CIX Programming Manual (Volume 1) • Strata CIX Programming Manual (Volume 2 – Stratagy ES Voice Mail Application) • Strata CIX Programming Manual (Volume 3 – Application Implementation) User Guides •...
  • Page 22 This page is intentionally left blank.

  • Page 23: Chapter 1 - Strata Cix Overview

    Strata systems. That’s why the Strata CIX is much more than just an IP system. It is a unified communications environment that supports many types of client devices.
  • Page 24 This page is intentionally left blank.

  • Page 25: Chapter 2 - Strata Cix40

    Internet FYI. The CIX40 can be configured with up to 24 IP channels to support Toshiba IP Desktop and Soft phones; SIP telephones, SIP trunks and IP Strata Net channels to network multiple Strata CIX systems.

  • Page 26: Processor

    • 11 loop start CO line ports with Caller ID and 16 digital station ports (GCDU2A and GCOCIH1A). • Two standard telephone ports (GSTU1A). • Eight, 16 or 24 IP channels for IP for any combination of telephone or Strata Net connection GIPU8 , GIPH-X1A, MIPU16-1A or MIPU24-1A).

  • Page 27: Cix40 Cabinet Slots

    Voice Mail devices, and future applications. The BSIS1A is not needed for the GVPH1A voice mail system because the GVPH1A uses built-in SMDI through the back plane. CIX40 Cabinet Slots The CIX40 Cabinet has three dedicated slots used for the GCTU2A system processor card, GVPH optional Voice Mail circuit card and a...

  • Page 28: Gctu2A Processor Interfaces

    One 600-ohm RCA jack is provided on the processor to interface with Music-on-hold and/or Background Music (BGM) sources. With the CIX40, you can have up to three MOH/BGM source interfaces. The CIX40 Standard Telephone interfaces can be used to provide up to two MOH/BGM input sources in addition to the processor MOH/BGM interface.

  • Page 29: Gvph - Integrated Voice Mail

    GVPH – Integrated Voice Mail GVPH – Integrated Voice Mail With the release of Strata CIX40, Toshiba is also introducing a plug and play voice mail circuit card (GVPH1A) specifically for the Strata CIX40 cabinet. It plugs into a dedicated cabinet slot and requires no additional hardware to provide its full set of features.

  • Page 30: System Configuration

    • Administration requires the GVPH UADM2 Administration Software. This is a new version of Stratagy Admin exclusively for the GVPH1A. • Pre-programmed with default mail boxes that match CIX40 default stations numbers, adding simplicity to any installation. Strata CIX General Description...
  • Page 31 Includes: 33.6 Kbps/V.34 Maintenance Modem, CHSU40A2 Cabinet, includes Power supply Page interface, MOH interface, Control relay, 16 and Mother Board. The CIX40 cabinet and DTMF/ABR circuit, 1 Power Failure Transfer GCTU2A processor are boxed separately. The interface, NIC port for 100base-TX Ethernet LAN...
  • Page 32 Strata CIX40 System Configuration Table 3 CIX40 R2 Cabinet Configurations (CHSU40A2 Cabinet/R5.1 SW) Analog Digital IP Channels Equipment CO Lines Telephones Cabinet (CHSU40A2) Cabinet, GCDU2A Cabinet, GCOCIH Cabinet, GCDU2A, GCOCIH1A 8, 16, 24 Cabinet, GIPU, GIPH1A, MIPU161A, MIPU241A Cabinet, GCDU2A, GIPU, GIPH1A, MIPU16,...

  • Page 33: Reserve Power

    Strata CIX40 Telephone and Console Support Reserve Power One or two HPFB-6 optional units can be added to the CIX40 to provide reserve power. The amount of reserve power time depends on the hardware (see Table 5). The table below is an estimate of battery backup time based on the premise that the HPFB-6 unit(s) are fully changed at the time of AC power failure.

  • Page 34: Cix40 Functional Block Diagram

    CIX40 Functional Block Diagram CIX40 Functional Block Diagram The Functional Block Diagram below shows the circuit cards and interface connectors used for connecting the stations and peripherals to the CIX40 R2 cabinet (CHSU40A2). Up to Four Programmable Serial (RS-232) Port Modular Jacks...

  • Page 35: Additional Specifications

    Network Performance FCC part68 ACTA/FCC Part 68 Registration for Key System Code (KD): CJ6KD03BDTCHS402 FCC/ACTA Registration ACTA/FCC Part 68 Registration for Multifunction Code (MF): CJ6MF03BDTCHS402 Numbers ACTA/FCC Part 68 Registration for Multifunction Code (PF): CJ6PF03BDTCHS402 Strata CIX General Description 02/13...

  • Page 36: Station Loop Limits

    Station Loop Limits Station Loop Limits The table below provides the maximum loop limits for connection of telephones, lines, peripheral equipment, and power supplies. The following information applies to only the Strata CIX40 system. Digital Telephone/DIU/DDM Console/ADM/Loop Limits Maximum line...

  • Page 37: Chapter 3 - Strata Cix100-S / Cix100

    Important! The Strata CIX100-S uses the same hardware and configuration as the Strata CIX100 with a few exceptions. Whenever the CIX100 is mentioned in this book, it applies to both the CIX100-S and CIX100 unless specified otherwise.

  • Page 38: Cix100-S And Cix100 Processors

    Strata CIX100-S / CIX100 CIX100-S and CIX100 Processors CIX100-S and CIX100 Processors Each system operates with one processor card (ACTU3A-S for CIX100-S, ACTU3A for CIX100) that installs in a dedicated slot of the Base Cabinet. The processors incorporate the following hardware features.

  • Page 39: Built-In Ethernet Connection

    Strata CIX100-S / CIX100 CIX100 Cabinet Slots Built-in Ethernet Connection The ACTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications. The Ethernet Network Interface Card (NIC) port also enables connection to the following: •...
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  • Page 41: Chapter 4 - Strata Cix200

    PCBs compatible with the Strata CIX systems. The Base Cabinet also has a dedicated LSLU slot located at the back of the cabinet for two analog ports with two connectors on the front of the cabinet.

  • Page 42: Basic Specifications

    Do not place the equipment on the floor or in a dusty place. Important! Power Backup An Uninterruptible Power Supply (UPS) is required for power backup on a CIX200. The UPS is similar to the ones used for computer systems and networking equipment. Strata CIX General Description 02/13...

  • Page 43: Configuration

    The card slots can each support up to 32 ports. There are a few card position requirements based on cable lengths. These are discussed in detail in the Strata CIX Installation Manual. These requirements do not affect the system capacities.

  • Page 44: Cix200 Pcbs

    CIX systems. PCB Option Considerations Strata CIX PCBs can be configured for a variety of hardware and software options. Hardware options are defined as either internal (generally related to optional PCB subassemblies) or external (related to connection of peripheral equipment such as background music, voice mail, etc.).

  • Page 45: Analog Standard Station Interface Unit (Lslu1A)

    In this configuration, amphenol interface cables are routed through the side of the cabinet and a flat face plate covers the slot housing the card. See the Strata CIX Installation and Maintenance Manual for more details on Modular or Amphenol connections.
  • Page 46 Required for power fail transfer operation. The LPFU1A is Power Fail LPFU1A Required two extender cards and two cables. The CO and Station Transfer cards must be in adjacent slots. LCNU-B1A LCNU-C1A LCNU-A1A LCNU-D1A LCNU-E1A Strata CIX General Description 02/13...

  • Page 47: Chapter 5 - Strata Cix670 And Cix1200

    Strata CIX670 and CIX1200 Strata CIX670 The Strata CIX670 system provides sophisticated telecommunication features in a modular system designed for growth. Its universal slot architecture enables you to select the combination of Central Office (CO) lines, stations, and peripheral options that best suit your needs.

  • Page 48: Cix670 Processor Circuit Cards

    Strata CIX670 and CIX1200 CIX670 Processor Circuit Cards CIX670 Processor Circuit Cards The system operates with the BCTU only or the BCTU and BEXU processor circuit cards that install in dedicated slots of the Base Cabinet. The BCTU and BEXU processor incorporates the...

  • Page 49: Network Interface

    Strata CIX670 and CIX1200 CIX670 Processor Circuit Cards Network Interface The BCTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications. The Ethernet Network Interface Card (NIC) port also enables connection to the following: •...

  • Page 50: Strata Cix1200

    However, it provides expanded feature capacity for items such as LCR tables, Network routing tables, etc. The Strata CIX1200 can expand to support twelve cabinets (shown right) with a capacity of up to 1,152 CO lines and stations combined with the HCTU/HEXBU expanded...

  • Page 51: Cix1200 Processor Circuit Cards

    Strata CIX670 and CIX1200 CIX1200 Processor Circuit Cards CIX1200 Processor Circuit Cards The system operates with the HCTU (2 cabinets) only or the HCTU and HEXAU (7 cabinets) or HCTU and HEXBU (12 cabinets) processor circuit cards that install in dedicated slots of the Base Cabinet.

  • Page 52: Network Interface

    Strata CIX670 and CIX1200 CIX1200 Processor Circuit Cards Network Interface The HCTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications. The Ethernet Network Interface Card (NIC) port also enables connection to the following: •...

  • Page 53: Cix670 And Cix1200 Cabinet Slots

    Strata CIX670 and CIX1200 CIX670 and CIX1200 Cabinet Slots CIX670 and CIX1200 Cabinet Slots Base Cabinet The Base Cabinet has two dedicated slots used for the system processor cards and eight universal slots, labeled “S101~S108,” that can accommodate station, CO line or option circuit cards...

  • Page 54: Strata Cix670 And Cix1200 Rack Mount

    Strata CIX670 and CIX1200 Strata CIX670 and CIX1200 Rack Mount Strata CIX670 and CIX1200 Rack Mount The Strata CIX670 and CIX1200 Rack Mount cabinets consist of a Base cabinet (CRSUB672A) and Expansion cabinets (CRSUE672A). These cabinets are deeper, narrower, and designed specifically to fit standard (customer-supplied) 19”...

  • Page 55: Base Cabinet

    Strata CIX670 and CIX1200 Rack Mount Base Cabinet The CIX670 and CIX1200 rack mount base cabinet is similar to the Strata CIX670 and CIX1200 wall mount base cabinet. It has two dedicated slots used for the system processor cards and eight universal slots, labeled “S101~S108,”...

  • Page 56: Cix670 And Cix1200 Remote Expansion Cabinet

    Strata CIX670 and CIX1200 CIX670 and CIX1200 Remote Expansion Cabinet CIX670 and CIX1200 Remote Expansion Cabinet A CIX670 and CIX1200 Expansion Cabinet can be located between a few inches and up to three kilometers (1.86 miles) from its Base Cabinet. Remote Expansion Cabinets are enabled by the fiber optic RRCU interface cards.

  • Page 57: Chapter 6 - Universal Slot Circuit Cards Station, Line And Option Circuit Cards

    Main Distribution Frame (MDF) using industry-standard connectors. Important! This chapter does not apply to the Strata CIX40, except for GVPH, GIPU8, MIPU16 and MIPU24. Station, Line and Option Circuit Cards The Circuit Cards are categorized as station, CO line or option cards (see Tables 11~13).
  • Page 58 Fax machines Voice mail devices No 48 Volt Off-premises Station support Standard Telephone Interface Unit with Caller ID (Card Slot Mount) (BSTCIU - All CIX Systems, except CIX40) Interface Options: Standard telephones with Caller ID displays Provides eight standard telephone circuits with Message Waiting Lamp Control Caller ID.
  • Page 59 General Description for details). The Stratagy iES16 is an integrated voice mail system that can be installed in a card slot inside a Strata CIX system. The Stratagy iES16 supports a maximum of 16 voice ports, and Stratagy iES16 (CIX100, CIX200, CIX670, and is available in model increments of 4 ports (4, 8, 12, 16 ports).
  • Page 60 ISDN PRI POTS Provides (1~8B + D), (1~16B + D), or (1~23B + D) channels (lines), depends on system programming. Tie (senderized) RPTU2 is required for Strata Net Networking. Tie (cut through) OUTWATS (intra-LATA) and (inter-LATA) InWATS Strata Net Loop Start CO Line Interface Unit (RCOU3A and RCOS3A) Provides 4 CO analog loop start line circuits.
  • Page 61 Interface Options: Provides Paging output (600 ohm and Option Interface Unit (BIOU) 3-watt amp), 4 zone paging relays, three MOH interfaces and 4 control relays (Night Transfer and BGM mute). Option Interface Unit (BSIS) Interface Options: Provides four RS232 ports. Strata CIX General Description 02/13...

  • Page 62: Functional Block Diagrams

    On this page, all equipment, except Stratagy ES, and/or Music-on-hold connected to the system processor PCBs and Music Source 3: Background Music BIOU PCB is customer-supplied. and/or Music-on-hold 0014-cix40 Figure 11 CIX100 System Processor and Optional Interface Circuit Cards Strata CIX General Description 02/13...

  • Page 63: Functional Block Diagrams

    Music Source 2: Background Music connected to the system processor PCBs and and/or Music-on-hold BIOU PCB is customer-supplied. Music Source 3: Background Music 0017-cix40 and/or Music-on-hold Figure 12 CIX200 System Processor and Optional Interface Circuit Cards Strata CIX General Description 02/13...

  • Page 64: Internet Hub

    PCBs and BIOU PCB is customer-supplied. Music Source 2: Background Music and/or Music-on-hold Music Source 3: Background Music 0013-cix40a and/or Music-on-hold Figure 13 CIX670 and CIX1200 System Processor and Option Interface Circuit Cards Strata CIX General Description 02/13...
  • Page 65 2. Customer-supplied equipment. 3. U, S, T, R, are ISDN reference model termination points. 4. RPTU2 is required for QSIG Networking. 0015-cix40 Figure 14 CIX100, CIX200, CIX670, and CIX1200 CO Line Side Functional Block Diagram Strata CIX General Description 02/13...
  • Page 66 They do not support all of the 3000-series and 5000-series digital telephone features, including LCD. The PDKU also does not support BPCI, BATI and the CTX Attendant Console. Figure 15 Strata CIX100, CIX200, CIX670, and CIX1200 Station Side Functional Block Diagram Strata CIX General Description 02/13...

  • Page 67: Chapter 7 - Telephones And Peripherals

    The DP5000 telephones have three operational modes: • When connected to Strata CIX systems with Release 5.1 or above, they will automatically run in DP5000 Mode. • When connected to Strata CIX systems with older than Release 5.1 (including Release 3) the DP5000-series telephones will automatically act as DKT3200 telephones;...
  • Page 68 20 Programmable Feature Buttons 4-Line LCD Telephone E. Message Waiting LED Button Microphone LED Button G. Speaker LED Button H. Volume Hold Button Microphone K. Tilt stand L. Off-Hook Button (Single Line Telephone) Single Line Telephone 1 Programmable Button Strata CIX General Description 02/13...
  • Page 69 Telephones and Peripherals DP5000-series Digital Telephones DP5008 DP5018-S Digital Single Line Telephone Digital Speakerphone with 10 programmable buttons DP5022-SDM (CIX40 only) DP5032-SD DP5022-SD DP5132-SD DP5122-SD Digital Speakerphone with 20 programmable buttons, 4-line LCD Digital Speakerphone with 10 programmable display with backlight option (shown...

  • Page 70: The Dp5000 Look

    • LCD backlight can be set to always on, always off or synchronized which turns backlight on anytime activity is sensed on the telephone and will automatically shut off after a period of time to conserve energy. Strata CIX General Description 02/13...

  • Page 71: Mic Mute

    The Shift key toggles the LCD screen between flexible keys 1~10 and flexible keys 11~20. The Hist key accesses the Caller ID history. These buttons have no function when the telephone is connected to a Strata CIX system running on software released prior to R5.2 MT021. Speaker Off-hook Call Announce (DOCA-1A) Digital telephones equipped with DOCA-1A can receive Speaker OCA which enables stations to receive internal calls over their speaker while on another call using the handset.

  • Page 72: Dp5000-Series Telephone Tilt Angles

    15 , 27.5 , 35 , 40 , 47.5 , and 60 Tilt Stand Extension Figure 16 DP5000-Series Desk-top Tilt Angle With Tilt-Stand Extension 0° (no) Tilt -10° Tilt Figure 17 DP5000-Series Wall Mount Angles Strata CIX General Description 02/13...

  • Page 73: Telephone Button Expansion Options

    The DDM5060 console uses LEDs to indicate call and feature status; the DSS has dual red and green LEDs to help further define status, such as station in DND status. The DDM5060 console connects to a digital station port on the ADKU, BDKU, or BDKS card. Strata CIX General Description 02/13...

  • Page 74: Cordless Digital Telephones

    Greater call access cuts down on leaving messages and playing “telephone tag.” The DKT2404-DECT delivers the DECT functionality for the Strata series of cordless digital telephones. DECT technology minimizes any interference between base stations in proximity or any surrounding WLAN access points.

  • Page 75: Dkt2404-Dect

    Handset measurements in inches: 2.2 wide x 1.66 deep x 8.66 tall. For base and charger measurements, see Table 40 on page 171. The DKT2204-CT works with Strata CIX and Strata DK telephone systems. Note DKT2304-CT The DKT2304-CT uses 900 MHz Digital Narrow Band technology that provides: •...

  • Page 76: Ip4100 Dect Telephone

    • Antenna diversity switching to avoid interference • Frequency support 1920-1930mhz with Wi-Fi avoidance technology • Colored LED status indication for ease of installation and operation • Easy installation via web GUI interface • Built-in trouble-shooting tools. Strata CIX General Description 02/13...

  • Page 77: Ip 5000-Series Ip Telephones

    LCD and HTML interface with navigation key. This telephone has 18 Soft Keys located on the sides of the large LCD to respond to the Strata CIX feature prompts, ten of these are programmable feature buttons. The Shift key (Purple key) toggles the LCD screen between flexible keys 1~10 and flexible keys 11~20.
  • Page 78 10 programmable buttons, 4-line LCD 20 programmable buttons, 4-line backlit IP5122-SD, IP5122-SDC & IP5622-SD 10 programmable buttons, 4-line backlit LCD IP5131-SDL & IP5631-SDL 20 programmable buttons, large backlit LCD with HTML support and navigation key Strata CIX General Description 02/13...

  • Page 79: Features

    IP telephone users. Connectivity IP telephones connect to either the MIPU, LIPU, LIPS, GIPU or GIPH in the Strata CIX system running software version 5.2 or above. However, the IPT2008-SDL can only be connected to the MIPU, LIPU/LIPS GIPU or GIPH.

  • Page 80: Capabilities

    • These telephones do not use the System power supply, so there is no power restriction to limit the number of IP telephones that can connect to an individual Strata system. The IP Telephones have built-in connectors. The back of the telephone has connector labels. The telephones can be powered by a local power supply on the PoE (Power over Ethernet).

  • Page 81: Liquid Crystal Display (Lcd) Models

    • Feature Prompting Soft Keys that are used as an alternative to access codes or feature buttons. Station users can access features by responding to LCD prompts. • Called Number displays on outgoing calls (1~120 secs.) Strata CIX General Description 02/13...

  • Page 82: Telephone Button Expansion Options

    The IDM5060 console uses LEDs to indicate call and feature status; the DSS has dual red and green LEDs to help further define status, such as station in DND status. The IDM5060 console connects directly to an IP5000-series station. Strata CIX General Description 02/13...

  • Page 83: Cix Attendant Console

    If there isn’t any room on the desk for the system to lay flat, it can also be stood on its side for an even smaller footprint. Add to that the powerful Strata CIX Attendant Console software, and you have a winning solution for any Strata CIX installation! The Console connects to the Strata CIX processor via the LAN as a Computer Supported Telephony Application (CSTA).
  • Page 84 This includes when the console is in service or out of service. The Strata CIX1200 supports up to six, the CIX670 system supports up to four, and the CIX200, CIX100 and CIX40 supports up to two Attendant Consoles. Multiple consoles automatically share the incoming call load on a call-by-call rotation basis.
  • Page 85 The Console provides a Name/Number search that works with automatic or manual call handling. Other features include Queuing, DSS, signaling, Emergency Call ID, keyboard or mouse operation, and headset or handset operation with volume control. Strata CIX General Description 02/13...

  • Page 86: Peripherals

    Peripherals Peripherals The Strata CIX supports several types of stations and customer-supplied peripheral devices, such as door phones for visitor screening, a music source interface for MOH and BGM, a speaker for amplified ringer, Toshiba Voice Processing systems for voice mail/auto attendant applications, and more.

  • Page 87: Mobility Solutions

    Strata CIX solutions. Toshiba supports the SMC EliteConnect 2.4GHz Wireless Access Point. This access point sized and priced to fit well with Strata CIX systems to serve wireless LAN applications in which customers want SMC EliteConnect 2.4 GHz to install new or expand the capabilities of their 802.11g Wireless Access Point...

  • Page 88: Vpn/Firewall Solutions From Sonicwall

    24-port, 802.3af certified SMC6824MPE PoE switch through authorized Toshiba dealers. The SMC6824MPE PoE switch is sized and priced to fit well with Strata CIX systems to serve applications in which customers want to power their IP telephones over Ethernet, SMC3526-PoE instead of using local power with each IP telephone.

  • Page 89: Video Communication Solution

    VCS has many Graphical User Interface (GUI) enhancements. It provides a more valuable and complete Strata IP solution. QoS is included and the GUI on VCSManager has changed to make configuration and VCS setup more intuitive.

  • Page 90: Software

    VCS Software Upgrade VCS 3.0 is compatible with Strata CIX Release 5.0 or later systems. • Older versions of Strata CIX must be upgraded to Release 5.0 before upgrading VCS software from version 1.0 to 2.0. • VCS 2.0 software can upgrade to VCS 3.0 FREE of charge.

  • Page 91: Product Specifications

    Product Specifications Product Specifications Item Specification Strata CIX Release 5.0 or later Multiple Strata CIX nodes must be networked via Strata Net Endpoints Strata Digital Telephones, Strata IP Telephones and Soft Phones VCS Client PC CPU: PentiumM 1.5GHz or greater Requirements...

  • Page 92: Toshiba Stratagy Voice Processing

    • Token Programming to customize your Stratagy voice processing functions Stratagy gives you the ability to: • Simplify voice mailbox operation through a Strata CIX telephone with LCD display and soft keys • Record calls directly into your voice mailbox with a single button on your telephone •...

  • Page 93: Cabling And Connectors

    Cabling and Connectors Cabling and Connectors The Strata CIX uses industry standard cabling and connectors to interface with lines, stations, and peripherals. Stations use standard twisted-pair cabling to connect to the system via the MDF. Digital and standard telephones require just one pair-cabling. Two pairs may be required to achieve full distance when optional DP subassemblies are used.
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  • Page 95: Strata Media Application Server (Mas)

    Personal and System Administration, Web-based Telephone Applications, FeatureFlex adaptability tools, and third-party applications. Because it reduces the need for multiple servers to support each application separately, Strata Media Application Server dramatically decreases the cost and complexity of deploying multiple applications.

  • Page 96: Micromas

    • My Phone Manager Web browser-based personal administration for individual end users and system administrators. • Strata Automatic Call Distribution (ACD) application gives call centers the ability to determine how calls are best distributed to their ACD Agents. • The Insight family of products are call center management software solutions that can be configured for businesses served by the Strata Business Telephone Systems and the ACD application.

  • Page 97: Optional Software Applications

    As described before, MicroMAS-D and the fax modem boards of the 2U MAS and MicroMAS H require analog ports from the Strata CIX. The fax modem boards come in 1, 4, and 8 port configurations. Depending the fax port capacity desired, from one to sixteen CIX analog circuits (e.g.

  • Page 98: Preloaded Software

    The MAS is shipped with the application software loaded. Product and service licenses are downloaded from FYI. Refer to the Toshiba Strata CIX Programming Manual (Vol. 2). The pre-loaded software should never need to be loaded. In the event this becomes necessary the MAS Recovery CD-ROM set, included with the server should be used.

  • Page 99: Approved Third Party Application Software

    Voice Mail. The third column shows the constraints of a system that is only configured with ACD. Note MAS licenses are required for all Strata CIX systems – CIX40, CIX100, CIX200, CIX670, and CIX1200. Table 16...
  • Page 100 Strata Media Application Server and Integrated Voice Mail Cards MAS Configuration Requirements Table 16 Toshiba SES and Feature Flex - Maximum Number of Licenses Shown (continued) Two port upgrades for Stratagy ES on LICMAS-H-2P-UPG MicroMAS-H Two port upgrades for Stratagy ES on...
  • Page 101 SES and Feature License Mail Only Only Additional Supervisor license for Insight LICMAS-INSITSUB Insight upgrade to Plus for Strata ACD LICMAS-INSITUPG Insight license for MAS LICMAS-INSIGHT inView client license for fifty users LICMAS-INVIEW50 inView client license for five users LICMAS-INVIEW5...

  • Page 102: Mas Licensing

    Strata Media Application Server and Integrated Voice Mail Cards MAS Licensing MAS Licensing All feature and application licensing is activated by the use of eManager which is pre-loaded on the MAS and accessible from a remote PC running Windows Internet Explorer.

  • Page 103: Mas Recovery

    Strata Media Application Server and Integrated Voice Mail Cards MAS Recovery In the event that MAS suffers a catastrophic failure the Recovery CD-ROM’s included with every system will restore the MAS to the configuration it was in when shipped. If possible backup the data, configuration and license files before starting.

  • Page 104: Input Power

    Strata Media Application Server and Integrated Voice Mail Cards Input Power Input Power The MAS is supplied with a standard 15 Amp power cord with a standard three-prong 120 VAC that plugs into an AC power outlet. The MAS requires: •...

  • Page 105: Physical Specifications

    Strata Media Application Server and Integrated Voice Mail Cards Physical Specifications The MAS can be mounted in a two post rack or it can be mounted on sliding rails in a four post rack. Basic MAS Specifications Height: 3.5 inches (86 mm)

  • Page 106: Micromas

    Strata Media Application Server and Integrated Voice Mail Cards Physical Specifications AC Input Power Switch Power Switch Reset < Switch AC Power Connector Figure 21 MAS Rear Panel MicroMAS Table 20 MicroMAS Basic Specifications Dimensions (W x H x D) 12.17”...

  • Page 107: Unified Communications

    This saves you valuable time. • Desktop Call Control – Using the Toshiba Strata Call Manager (SCM) desktop call manager application, you can combine the capabilities of your computer and telephone to dial, answer, or transfer calls, and more, using your mouse without ever picking up the telephone.
  • Page 108 • Exchange 2007 Integration – Strata CIX voice mail integration with Microsoft Exchange 2007 provides unified messaging, in which voice and fax messages are accessible from your Outlook email inbox, when you are using Exchange 2007 as the email/voice mail/unified messaging server.

  • Page 109: Unified System Administration

    The user can select on the tree which equipment they want to access for administration. eManager is a Web browser-based application that resides on the Strata Media Application Server. The eManager application can also be loaded on a separate server connected to the CIX network if the customer prefers.

  • Page 110: My Phone Manager Gives Telephone Programming To Individual End-Users

    Strata CIX by simply re-running the Strata Synch tool and importing the database file into the CIX via Network eManager. The Strata Synch tool is a one-way synchronization tool. Changes made to the Strata CIX (user deletion, name change, extension change) will not update the ADS database.

  • Page 111: All Features To All Users No Matter Where They Are

    Integrated Voice Mail Cards All Features to All Users No Matter Where They Are The Strata CIX delivers virtually every feature to every user, regardless of the type of device they are using, whether they are stationary or mobile. • The system supports IP phones, wireless IP telephones, both analog and digital telephones, IP softphones on laptops, PDAs, and tablet PCs (see figure below).
  • Page 112 • Not just the call processing, but blended features that work between all applications and resources of the entire system, including voice mail, CTI applications, etc. • This is done through script editor capabilities, within the Strata Media Application Server, to interpret the code, re-order and process functions, follow custom routing, etc.
  • Page 113 Strata Media Application Server and Integrated Voice Mail Cards Do it yourself, or Toshiba can do it for you The best part is that Toshiba’s FeatureFlex adaptability tools are practical and easy to put to work for you. • Toshiba offers customization services if you don’t have anyone on your staff that knows how to use the Tcl script editor tools (an interpretive language like PERL, Visual Basic, etc.), or if you...

  • Page 114: Lvmu1A Voice Mail Card

    This includes telephone system configurations as well as pre-programmed number of user mailboxes. Also, since the LVMU1A is powered by the Strata CIX; in case of power outages, it can take advantage of battery backup protection from the CIX. Licenses The Strata CIX software that supports the LVMU1A comes equipped with two port licenses for the LVMU.

  • Page 115: Port Upgrades

    CIX processor rather than the LVMU1A. GVPH1A Voice Mail Card The GVPH1A is a plug and play voice mail circuit card specifically designed for the Strata CIX40 cabinet. It plugs into a dedicated cabinet slot and requires no additional hardware to provide its full set of features.
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  • Page 117: Chapter 9 - Features

    Features This chapter contains the Strata CIX features. They are presented in alphabetical order to make it easy to locate each feature. System availability below a feature title informs you of the Systems that support the particular feature. Account Codes...

  • Page 118: Alarm Notification

    TCP/IP. System alarms can be sent to up to 11 unique eMonitor PC consoles IP addresses from Strata CIX SNMP traps. Alarms can be sent from multiple networked Strata CIX nodes to one or more eMonitor consoles.

  • Page 119: Basic Acd Features

    The priority number assigned to the call determines where the call is placed in queue. This feature enables high priority calls to be answered sooner than low-priority calls. The escalation parameter ensures that no call is lost by higher priority calls. Strata CIX General Description 02/13...

  • Page 120: Automatic Callback (Acb)

    Automatic line selection options are set independently for each telephone, for originating new calls and answering ringing calls. This feature can also be disabled on all or selected telephones to allow users to manually press a button to originate or answer calls. Strata CIX General Description 02/13...

  • Page 121: Automatic Release

    Background music audio can be played through the speakers of digital telephones and external paging equipment. The Strata CIX supports up to 15 BGM audio input interfaces. Selection of which BGM source is played can be done individually by each telephone user and for each external page zone through the System Administrator’s telephone.

  • Page 122: Call Forward

    Touch button or access code. Station Call Forwarding always overrides System Call Forward. With Release 1.3 and higher, you can enable/disable System Call Forward Cascade, which means that a call that forwards to a destination that is also forwarded will follow the destination’s call forward. Strata CIX General Description 02/13...

  • Page 123: Call Forward Conditions

    DISA or from another user’s telephone. Changing Call Forward remotely is password protected. System Call Forward can be changed locally or remotely using eManager. Call Forward Override “Call Forward Override” on page 138. Strata CIX General Description 02/13...

  • Page 124: Call History

    This feature is available on the following Voice Mail systems: Stratagy on MAS (with all CIX systems) and GVPH (with CIX40). This optional feature enables a mailbox user to monitor a message while it is recorded in his mailbox from his telephone and optionally transfer the message to a caller.

  • Page 125: Call Park

    Tie line calls ringing or on hold at other stations, CO lines ringing during Night Mode to External Page or night bell, tandem CO line connections and Door Phone calls. Call pickup can be performed through programmable buttons (Directed Pickup, Group Pickup), or with an access code. Strata CIX General Description 02/13...

  • Page 126: Call Waiting

    Caller ID display is not available with standard telephones. Note Type II call waiting with Caller ID is not available with the R4.1 release of the BSTCIU or BCOCIU/BCOCIS interface cards. Strata CIX General Description 02/13...

  • Page 127: Caller Identification

    Both Caller ID name, if available from service provider, and number are supported for incoming calls using either ISDN NI-1 or NI-2 PRI lines. Caller ID names can be accepted by the Strata system from a CO with NI-1 or NI-2. NI-2 is the only way a 5ESS CO delivers Caller ID names on PRI.

  • Page 128: Off-Hook Camp On

    Centrex/PBX features, a two- to five-digit station numbering plan, and Delayed Ringing to selected stations. Centrex Ringing Repeat System Availability: All systems The system can mimic CO/Centrex/PBX ringing cadences received from outside lines when it rings a called station. Strata CIX General Description 02/13...

  • Page 129: Classes Of Service (Cos)

    Conference calling enables other people to join your conversation. These additional people can be inside or outside the Strata system. Any station can set up a conference with other stations or outside lines. A conference is defined as any time three or more parties join into one conversation.

  • Page 130: Releasing From Conference Tandem Co Line Connections

    “0,” the call will be disconnected. Calls are billed to the credit card instead of the Strata CIX CO line. The “0+” credit card calling feature can be enabled, selectively, or assigned to stations and CO lines capable of supporting this service.

  • Page 131: Day/Night Mode - Auto Schedule

    (Auto Schedule is set to switch from Day to Night at 6 p.m.), the system will still automatically switch back to the Day mode at 8 a.m. the next morning per the Auto Schedule. Strata CIX General Description 02/13...

  • Page 132: Delayed Ringing

    (1), operator assistance (0) or international (011). Strata CIX has expanded this to include restriction based on any string of dialed digits. A true, international business telephone system, Strata CIX can restrict any string of up to 11 dialed digits, including .

  • Page 133: Direct Inward Dialing (Did)

    DNIS lines receive 800- and 900-type telephone calls that provide the number the caller dialed to reach the Strata CIX. The Strata CIX translates the DNIS number into a name that displays on the telephone’s LCD. This allows the user to identify where the call is coming from and the purpose of the call before the call is answered.

  • Page 134: Digital Pad

    Note DISA security code is changeable from a specific station. The station to change the security code needs to be allowed by Class of Service. This security code can also be changed using the Strata eManager administration software. DISA provides access to the features listed below: •...

  • Page 135: Directory Numbers

    Computer Telephony Interface (CTI) can control the call. To ensure calls do not get lost in the Strata CIX, a time-out and overflow service is provided to redirect the call when the link is down. Calls being held on the Pilot [DN] using the CTI link can specify any of the 15 on-hold music sources that are possible on the Strata CIX.

  • Page 136: Distinctive Ringing

    [DSS] Button Status Display Red, steady: Busy on a call not connected to your telephone Green, steady: Busy on a call connected to your telephone Red, quick flash rate: Ringing Red, slow flash rate: Do Not Disturb Strata CIX General Description 02/13...

  • Page 137: Dtmf Receivers

    Emergency Call System Availability: All systems An Emergency Call access code can be established in the Strata CIX to route calls to specified emergency destinations and to prioritize their delivery to those destinations. Up to four emergency destinations can be programmed for each mode of operation: Day, Day2 and Night. This is particularly useful in applications where employees, patients or guests are not expected to know where to call for help at different times of the day.

  • Page 138: Enhanced E911

    Position (PSAP) accompanied by Caller Emergency Services Identifier (CESID). The CESID identifies the location to which emergency services are to be sent. The Strata CIX can use two types of trunks to deliver E911 calls: ISDN Primary Rate Interface and CAMA (Centralized Automatic Message Accounting) trunks.

  • Page 139: Flexible Line Ringing

    The delay parameters are assigned for each incoming Line Group. Flexible Numbering System Availability: All systems The Strata CIX allows the system-numbering plan to be customized for the user’s needs. Directory numbers, line and feature access codes, and Network Coordinated Numbering can be established uniquely in each system.

  • Page 140: Hold

    This saves a keystroke by not requiring the station Line user to press a [DN] or button to begin on-hook dialing. On-hook dialing saves time by not requiring the station user to lift the handset to begin dialing. Strata CIX General Description 02/13...

  • Page 141: Hot Desk

    DN from the new telephone. Following picture shows the concept of the digital telephone Hot Desk application. Strata CIX General Description 02/13...

  • Page 142: Hot Desk Requirements

    Each station is programmed with its specific ring down destination. This is particularly useful in applications where employees, patients or guests are not expected to know where to call for help at different times of the day. This feature is compatible with standard and digital telephones. Strata CIX General Description 02/13...

  • Page 143: Ip Telephony

    The MIPU comes in two flavors: MIPU16 and MIPU24. The MIPU supports up to 24 channels even when the echo tail length canceller is set up to 64ms. The GIPU / GIPH installs into the Strata CIX40 system. The GIPU / GIPH card on the CIX40 supports up to 8 IP channels. The LIPU card can support up to 16 IP channels on all CIX systems.
  • Page 144 Features IP Telephony The MIPU / LIPU / LIPS / GIPU and GIPH supports all “IP” functionality in the Strata CIX. This includes the following: • Multiple protocols supported: • MEGACO+ delivers a consistent user interface over all Toshiba IP endpoint devices, except SIP telephones.
  • Page 145 G.729A: 20/ 30/ 40/ 80 ms Megaco+, SIP (Terminal), Megaco+, SIP (Terminal), VoIP Protocol Support Strata Net IP Strata Net IP, and SIP Trunking Priority Control Diffserve, IEEE802.1q (* Same as LIPU NAT Traversal xIPU does not support IPT traversal...

  • Page 146: Network Address Translation (Nat)

    IP telephones to share a single public IP address. This is very common in home and small office broadband networks. A Strata CIX in the main office is able to support IP telephones at remote offices that are behind broadband routers and not connected by VPN –...
  • Page 147 Private IP Addresses IP Addresses Registered Registered to LIPU 1 to LIPU 2 Registered Registered to LIPU 1 to LIPU 2 or GIPH or GIPH Remote Stations Figure 23 IP Telephony Configurations Using NAT Routers Strata CIX General Description 02/13...

  • Page 148: Ip User Mobility

    • IPT20X0-SD: DIP2T2G • IPT2008: DIP2M2G • IPT2010: DIP2T2GX-A06 • IP5000-series: All versions IP User Mobility will run on an MIPU and an LIPU version LIPU_02_03 or higher. IP Note Mobility is not supported on the BIPU. Strata CIX General Description 02/13...

  • Page 149: Ipt Anywhere

    The IPT Anywhere feature enables remote IP telephone users working in branch offices or home offices to make full use of the extension features of the Strata CIX. The diagram below shows IPT Anywhere connections using the optional VPN conection.

  • Page 150: Quality Of Service (Qos) And Bandwidth

    • Differentiated Services (Diffserv) can be enabled IP Telephone Group Parameters • IP Telephone Groups (CIX1200: 256 groups; CIX670: 256 groups; CIX200, CIX100 and CIX40: 128 groups) • Voice Packet Transmission Interval • Jitter buffer type • Jitter buffer length •...

  • Page 151: Power Over Ethernet

    IP Telephony Analog CO Line Interface Compatibility To provide optimum voice quality of IP telephones and Strata Net IP networks on Strata CIX systems, there are some compatibility requirements that must be followed when using analog CO line cards in the system.

  • Page 152: Toshiba Softipt Ip Telephone

    Spkr digital-series telephone button. Additionally, there are multiple feature buttons that can be customized from telephone programming mode. SoftIPT Audio Shift Directory Settings SoftIPT Help Configurations Figure 26 Toshiba SoftIPT 3.0 Sample Screen Strata CIX General Description 02/13...
  • Page 153 • Intranet – A wired or wireless PC can connect to the office LAN that connects to an IP telephone that connects to a MIPU / LIPU / GIPU / GIPH in the Strata CIX. • Internet – A wired or wireless PC at a remote site can connect to a Cable or DSL modem, to an...

  • Page 154: Private Networking Over Internet Protocol

    MIPU24 can be configured to 24 channels. Adding the LIPS to the LIPU enables you to configure the system to 32 channels. The GIPU / GIPH can be configured to 8 channels. CIX Strata Net private networking over IP can support up to 128 separate nodes.

  • Page 155: Sip Trunking

    Toshiba implements SIP trunking using the MIPU/GIPU card. The MIPU/GIPU is designed from the ground up as a VoIP card able to support IP stations, Strata Net IP, and SIP trunking. With the SIP Trunking capability of the new MIPU card, companies do not have to purchase different types trunk cards and the bundles of physical wires to host Analog, PRI and BRI trunks.

  • Page 156: Integrated Services Digital Network (Isdn)

    • Primary Rate Interface (PRI) supports simultaneous voice or data connections (eight, 16 or 23). PRI is similar to digital T1 service and uses two pairs of wires from your phone company. The RPTU circuit card supports PRI on the Strata CIX100, CIX200, CIX670, and CIX1200. Least Cost Routing (LCR)

  • Page 157: Line Buttons

    Live System Programming System Availability: All systems Programming the Strata CIX from an on-site or off-site location does not interrupt the operation of the system in most cases. It is interrupted for hardware upgrades. Lost Call Treatment System Availability: All systems Lost Call Treatment provides the CIX a mechanism for terminating calls that cannot be terminated with the usual calling patterns.

  • Page 158: Message Waiting

    CO lines or on [DNs]. With the Strata CIX, you can have up to 15 MOH/BGM sources. Each CO line group and each DID/ DNIS number may be assigned a specific MOH source. Stations and network Tie lines can also share a unique MOH source.

  • Page 159: Off-Hook Call Announce (Oca)

    Remote employees have transparent access to all the same capabilities as if they were locally connected to the Strata CIX system. They have can the same ability transmitting voice traffic and digital telephone signaling over the customer’s existing Local Area Network (LAN) Wide Area Network (WAN) private IP packet network or the public Internet.

  • Page 160: Override

    Privacy Override. In the case where Privacy Override is not normally allowed, a telephone can have a “Privacy Release” button to allow intrusion to the call by any station with the shared button appearance. (See “Privacy” for more information.) Strata CIX General Description 02/13...

  • Page 161: Paging

    Paging System Availability: All systems The Strata CIX has a paging interface that supports a Toshiba External Speaker (BESCB) or a customer-supplied amplifiers and speakers for Paging, Night Ringing over Page, and BGM applications. Users can access any of the Paging options by dialing access codes or by using a programmed One Touch button.

  • Page 162: Power Failure Protection

    Toshiba external unit called the Power Failure Transfer Unit (LFPU1A) for the CIX200. The CIX40 provides one built-in PFCT relay for CO Line 1 and the base unit standard telephone circuit. Strata CIX100, CIX670 and CIX1200 systems require third-party devices to accomplish power failure transfer directly to CO lines.

  • Page 163: Repeat Last Number Dialed

    This option does not apply to digital telephones. If ringing cadence is used, Centrex ring repeat must not be used. Delayed Ringing “Delayed Ringing” on page 110. Distinctive Ringing “Distinctive Ringing” on page 114. Strata CIX General Description 02/13...

  • Page 164: Speed Dial

    This feature, sometimes known as automatic dialing or one-touch dialing, enables the customer to assign dialing codes to telephone numbers that are frequently called. Strata CIX offers three forms of Speed Dial: System Speed Dial (up to 800 max. per system), Station Speed Dial (100 max. per station), and One Touch buttons.

  • Page 165: Serial Hunting

    If a station user dials “911,” the Strata CIX will also generate a record at the beginning of the call as part of its internal notification that an emergency call is in progress.

  • Page 166: Strata Call Manager

    More Buttons companion applications to ensure that you have enough buttons in the Strata Call Manager. All buttons can be programmed by the user for the following: Feature Code, Speed Dial, System/PBS Commands, User Defined Actions, ACD keys, DSS Extension Key, Web Key, and Run Programs.

  • Page 167: Strata Net Multi-System Networking

    Strata Net Basic Call Control System Availability: All systems The Strata CIX conforms to the QSIG standard for Basic Call Control. This is the basis for all Strata Net connectivity and interoperability with PBXs from other manufacturers. Basic Call Control provides for connection, dialing, identification of calling and called parties’ names and numbers and message waiting indications among other features.

  • Page 168: Alternate Routing

    Alternate Routing also permits Toll Bypass in which Strata Net can be used to deliver a public call from a point in the network where toll charges are minimized. Such a scheme is known as “Hop Off”...

  • Page 169: Network Smdr

    Distributed Network SMDR for Systems in a Strata Net Network An external Strata Net call will generate a call record at the terminating node for that call. Transit nodes will not generate records. The records can be stored in customer-supplied external buffers at each node.

  • Page 170: System Fault Finding And Diagnostics

    Visual Alarms are presented to CIX eManager. Secure Digital Card This is a flash memory card that is commercially available in retail stores. The Strata CIX uses the Secure Digital card to store all error, trace logs and a backup copy of the system operating software and the customer database.

  • Page 171: Manual Test

    The backup and restore functions can be performed locally or remotely. Maintenance and Administration The eManager terminal can be connected directly to the Strata CIX or via the customer’s LAN as well as remotely over the Internet and via modem over the public network. The Strata CIX processor comes standard with a network interface port and a built-in modem.

  • Page 172: Transfer (Screened)

    Traffic Measurement setup and reporting is done using CIX system programming commands. Approximately five days of Traffic Measurement reports can be stored on the system SD flash memory card. The Traffic Measurement is system based. The measurement cannot be set to report per tenant. Strata CIX General Description 02/13...

  • Page 173: Traffic Reports

    Process (CEBP) integration requires business applications and information databases to have imbedded communications capabilities that become part of the business application. Toshiba Unified Communications capabilities integrate with the Strata CIX IP PBX voice features to form one comprehensive, integrated communication solution. These solutions work through a seamless user interface that is independent of the device you use and works from any location.

  • Page 174: Interaction With Other Features

    Call is queued to UCD, even if caller’s Class of Service does not allow the camp on. Lost Call Treatment If a Lost call comes to UCD, it terminates to an UCD agent according to the hunting rule even if the agent is not logged in. Strata CIX General Description 02/13...

  • Page 175: User Programming Mode

    Note can be individually changed. In addition to the Programming Mode, an advanced programming function enables administrators to individually turn On/Off the telephone’s beep tone, handset call waiting tone, and microphone background noise cancellation option. Strata CIX General Description 02/13...

  • Page 176: Vlan Tagging

    . Whether a call is initiated with Tone or Voice Signaling, it can always be switched back and forth by dialing A call to a Voice Signaling [DN] will not Call Forward No Answer unless the signaling is Note switched from Voice to Tone Signaling. Strata CIX General Description 02/13...

  • Page 177: Voice Mail Integration

    SMDI is an industry standard method of integrating a telephone system with voice mail or other peripheral systems. This interconnection is made via an RS-232 data connection. SMDI requires the BSIS interface in the Strata CIX. SMDI integration can be used with any compatible voice mail system.

  • Page 178: Direct Transfer To Voice Mailbox

    The voice mailbox does not need to be associated with an active telephone in the Strata CIX. Direct transfer to voice mail (VM) can be performed to a centralized VM system connected to a network node other than the user’s node.

  • Page 179: Appendix - Specifications

    Appendix – Specifications This appendix includes detailed information on the items listed below. The sections in this appendix apply to the Strata CIX1200, CIX670, CIX200 and CIX100, unless otherwise stated. Refer to page 13 for CIX40 requirements. • Environmental Characteristics •...

  • Page 180: Power Considerations

    CIX40 Electrical Characteristics CIX40 Primary Power Input AC (Power Supply Specification) 120~240VAC AC frequency 50/60 Hz Power CIX40 - 100 watts maximum AC input current 1.3A maximum (100 VAC) Power Input DC 15V use the factory-shipped AC adapter Power Converter DC voltage output specification -24VDC (-26.3 ~ -28.3VDC)

  • Page 181: Cix670 And Cix1200

    26). The primary AC power can be 120VAC, 208VAC or 240VAC. Systems containing six or seven cabinets require 208VAC or 240VAC. See page 13 for CIX40 requirements. Table 26 CIX670 and CIX1200 Electrical Characteristics CIX670 and CIX1200 Primary AC Power Voltage Input AC 115±10VAC or 208±20VAC or 240±20VAC...

  • Page 182: Reserve Power

    AC power is available, batteries cannot be connected after/during an actual power failure. The Strata CIX200 does not have a battery; make sure you use Uninterruptible Power Supply (UPS). The battery charger is standard on the CIX670 and CIX1200 power supply. An optional ABCS battery charger must be used in the CIX100 power supply.
  • Page 183 8.7 amps. (-24VDC) amps. amps. amps. 1. Assumes 80 ampere-hours with 12VDC batteries. 2. Reserve power treatment for CIX1200 should be configured as two separate sys- tems – one 7-cabinet stack and one 5-cabinet stack. Strata CIX General Description 02/13...

  • Page 184: Strata Cix Component Compatibility

    Strata CIX Component Compatibility Strata CIX Component Compatibility Because the Strata CIX supports all types of Toshiba IP and digital telephones, it provides the configuration flexibility to build the communications system you need, in addition to the investment protection from re-using devices from other Strata systems. That’s why the Strata CIX is much more than just an IP system.
  • Page 185 MIPU / LIPU / LIPS MIPU only GIPU / GIPH Stations and Terminal Equipment CIX40 CIX100 CIX200 CIX670 CIX1200 Strata CIX PC Attendant Console, BATI BPCI (USB) - Data or Voice Record TAPI DP5000 DKT1000 DKT2000 DKT3200/3000 IPT1020-SD IPT2010-SD IPT2020-SD IPT2008-SDL...

  • Page 186: Amds

    Stratagy ES Standalone Models Stratagy iES32 and iES16 LVMU1A GVPH1A Attendant Consoles CIX40 CIX100 CIX200 CIX670 CIX1200 Strata CIX IP Attendant Console (Requires MIPU/LIPU/LIPS/GIPU/GIPH) Strata CIX Digital Attendant Console (Digital Telephone Port connection) Maximum Capacities CIX40 CIX100 CIX200 CIX670 CIX1200...

  • Page 187: Abcs

    6. Compatible with CIX40 7. DKT1000-series telephones do not support continuous DTMF tones. 8. Requires an MIPU / LIPU/LIPS card or MIPU / GIPU / GIPH on CIX40. 9. DP5022-SDM requires LIC-1-DP5022SDM license to operate on the CIX100/200/670/1200 systems. 10.Release 5.1 hardware is required to support the MIPU, GIPU and GCOCIH1A on the CIX40.

  • Page 188: Public Network Requirements

    Ring cadence: On 2 sec., Off 4 sec. (Use for Caller ID) or On 1 sec., Off 3 sec. 5. Loop current requirements for Strata loop and ground start lines: 20 milliamperes (mA) min./120 mA max. Strata CIX General Description...
  • Page 189 CSU for PRI and/or Terminal Adapter or Network Terminal units for BRI. In U.S. CSU/TAs must be UL-listed in the U.S. In Canada, they must be CSA certified. 8. RPTU2 is required for Strata Net private networking. Strata CIX General Description...

  • Page 190: Station Loop Lengths

    10 Base-T / 100 Base-T 1. When the system is powered by backup battery, range may be less as the backup battery is discharged. 2. One-pair wiring must be used with BWDKU and BDKS and CIX40 digital circuits (see Figure 2).

  • Page 191: Standard Telephone Ringer Specifications

    Recall: 20Hz, 1 sec. On - 3 sec. Off Ring: 20Hz, 2 sec. ON - 3 ringers 110 V +/- 10 BSTCIU 4 sec. Off or 1 sec. ON - per circuit 1 Hz 3 sec. Off Strata CIX General Description 02/13...

  • Page 192: Standard Telephone Interface Options

    1. Telephones with the BPCI cannot have Speaker OCA (BVSU) or Add-on modules. Also, DKT3001, DKT3201 telephones cannot have CTI (BPCI), Speaker OCA (BVSU) or Add-on modules. 2. DP5000-series telephones have a built-in headset interface and do not require BHEU or HHEU. 3. DP5000-series do not support the BPCI interface. Strata CIX General Description 02/13...

  • Page 193: Station Dimensions

    69.85 2.813 71.45 Handset (with antenna) 8.66 219.96 55.89 1.66 42.16 Height Width Depth DKT2304-CT Digital Cordless Telephone Inches Inches Inches Base 2.25 57.15 4.25 107.95 7.625 193.67 Handset (with antenna) 139.7 50.8 1.25 31.75 Strata CIX General Description 02/13...

  • Page 194: Ip Telephone Power Consumption

    3. Typical means that it is only an example and there is no guarantee implied. The "typical" value might be used for a calculation of actual UPS backup time in an average installation. 4. Typical Current (A) = Typical Watts / 48 v Strata CIX General Description 02/13...

  • Page 195: System Tones

    3 sec. apart. Standard Telephone Internal Call Waiting An internal call is waiting or somebody is 1209 Hz, 2 bursts of 0.5 sec. On, apart 3.0 Tone for Standard listening to (monitoring) the conversation. sec. Telephone Strata CIX General Description 02/13...
  • Page 196 80 ms burst of CAS tone at -14 to Call Waiting (External) call is camped-on to a busy [DN] or CO 32dBM line button. Volume Control - Adjusts speaker volume for ringing state. 500/640 Hz continuous. Ringing Speaker Strata CIX General Description 02/13...
  • Page 197 0.125 sec. During user programming or administration Denial Tone 2 kHz 0.75 sec. On. mode, indicates the denial of input. Volume Control - To adjust the beep volume. 2 kHz interrupted 10 Hz, continuous. Beep Strata CIX General Description 02/13...

  • Page 198: Strata Net Ip And Ipt Bandwidth Requirements

    The quality of service (Excellent, Good, Fair, and Poor) provided by Strata Net IP channels and IP telephones depends heavily on the LAN parameters as shown in Table 45.
  • Page 199 A router that doesn’t support Diffserv may stack multiple data packets together increasing Note the jitter perhaps indefinitely. And the voice quality will be indeterminate. Table 46 Strata Net IP Jitter on Mixed Voice and Data WAN No. of Time to Bandwidth...

  • Page 200: Strata Cix Software License Requirements

    LIC-CIX-SIPT-CH can be used on any MIPU01-06 firmware. R5.1MS17 and above Strata CIX system. Serial Port License Required to activate serial port 2, 3 and 4 in Strata required for BSIS Ports CIX systems (license for serial port one included with LIC-SER PORT 2, 3 and 4 for CIX.
  • Page 201 (Sheet 2 of 2) 1. This license is not required on the CIX40 for Feature or Port activation, but is required for all other CIX systems. 2. All licenses applied to Strata CIX670 processors can be transferred to the CIX1200 processor.
  • Page 202 Appendix – Specifications Strata CIX Software License Requirements Table 50 Type and Number of Licenses Required by Feature Strata Strata Basic Port SoftIPT IP Port Interface System Channel License License License Card License License MIPU / IP ACD (MAS) LIPU/S...

  • Page 203: Capacities

    Appendix – Specifications Capacities 1. LIC-4 BASIC (Not required on CIX40, but is required on all other CIX systems). 2. LIC100 STRATA N; LIC200 STRATA N; or LIC670 STRATA N; Not required on CIX40 3. LIC-CIX-STRN-CH (not required when using LICxxx-STRATA N system license).
  • Page 204 2. T1 lines can be loop start, ground start, Tie or DID (maximum 24 lines per unit, any type or combination). 3. PRI lines provide CO line services, including Strata Net Networking, Calling Party Number/Name, DID, Tie, POTS, FX and DIT.
  • Page 205 Appendix – Specifications Capacities Table 54 Digital and IP Telephone Station Buttons for Strata CIX40, CIX100 and CIX200 CIX200 CIX100 Base & Station Buttons per System CIX40 Base and Expansion Expansion Call Forward, Personal CF Buttons Caller ID (CLID) button (DP or IPT only)
  • Page 206 Appendix – Specifications Capacities Table 55 System Feature Capacities for Strata CIX40, CIX100 and CIX200 (continued) CIX200 CIX100 Base & Features CIX40 Base and Expansion Expansion Conference Circuits Conferencing (three-parties simultaneously) Conferencing (eight-parties simultaneously) 6 lines max. 6 lines max.
  • Page 207 S-OCA requires the DOCA-1A option in DP5000-series digital telephones, but not in IP telephones. Speaker OCA on IP telephones require an MIPU, LIPU or GIPU, GIPH installed in the Strata CIX. Each IP telephone with Speaker OCA requires two IP channels on the MIPU / LIPU or GIPU / GIPH but only requires one IP endpoint license.
  • Page 208 Appendix – Specifications Capacities Table 57 Strata CIX1200 and CIX670 Station/Peripherals System Capacities CIX670 CIX670 CIX1200 CIX1200 CIX1200 BASIC Expanded Basic EXP. B EXP. A Stations Processor Processor HCTU HCTU+HEXBU HCTU+HEXA BCTU + BEXU BCTU DKT2000, 3000, 3200, 5000 series...
  • Page 209 1. T1 lines can be loop start, ground start, Tie or DID (maximum 24 lines per unit, any type or combination). 2. PRI lines provide CO line services, including Strata Net Networking, Calling Party Number/Name, DID, Tie, POTS, FX and DIT.
  • Page 210 Appendix – Specifications Capacities Table 59 Strata CIX1200 and CIX670 Digital and IP Telephone Station Buttons (continued) CIX670 CIX670 CIX1200 Expanded CIX1200 CIX1200 BASIC Basic EXP. B EXP. A Processor Station Buttons per System Processor HCTU HEXBU HEXAU BCTU +...

  • Page 211: Night Bell Control Relay

    Appendix – Specifications Capacities Table 60 Strata CIX1200 and CIX670 System Feature Capacities (continued) CIX670 CIX670 CIX1200 CIX1200 CIX1200 Expanded Basic Features EXP. B EXP. A Basic Processor Processor HEXBU HEXAU HCTU Only BCTU + BCTU BEXU Outgoing Line Groups (OLG) Members per...
  • Page 212 S-OCA requires the DOCA-1A option in DP5000-series digital telephones, but not in IP telephones. Speaker OCA on IP telephones require an MIPU or LIPU installed in the Strata CIX. Each IP telephone with Speaker OCA requires two IP channels on the MIPU / LIPU but only requires one IP endpoint license.

  • Page 213: Device Monitor Capacities For Strata Cix Systems

    These requests are sent over the CSTA ethernet link connecting the application and the Strata CIX system. These requests can produce a heavy load on the CIX processor and LAN so there is a limit to the number of telephones and devices that can be setup for monitoring and how many can be active on a monitored call simultaneously.
  • Page 214 This page is intentionally left blank.

  • Page 215: Index

    6, 16, 26, 29, 99, 136, CAMA trunk, bandwidth, 128, cancel button, base cabinet capacities, 183, CIX, 19, centrex, CTX100, CIX attendant console, 17, 27, 30, 61, CTX670, CIX200 BCTU, 25, 26, 27, 28, 29, 30, 157, 181, 185, 187, Strata CIX General Description 02/13...
  • Page 216 37, FeatureFlex, direct inward system access, flash button, direct station selection flash memory, 6, 16, 26, buttons, flexible buttons, DISA, functional block diagram, 12, distinctive LED indicator, Strata CIX General Description 02/13...
  • Page 217 NAT general guidelines, NAT router guidelines, LAN, network SMDR, large-scale intregrated circuit, 5, 16, 26, networking, LCD telephones, multi-system, LCNU, requirements, LCTU, 21, night least cost routing, ringing over selected page zones, license control transfer, 184, SoftIPT, Strata CIX General Description 02/13...
  • Page 218 CIX100, hunting, CIX100-S, station message detail recording (SMDR) CIX670, 26, see SMDR PCB subassemblies, 6, 17, 27, Strata Call Manager (SCM), program button, Strata Net, 145, Stratagy iES32, QSIG, 38, 145, Stratagy ES/iES32, QSIG over IP, 132, 145,...
  • Page 219 PCBs & subassemblies, 35, user programming mode, verified account codes, 184, video communication solution, virtual private network (see VPN) VLAN tagging, voice mail centralized, integration, record call, SMDI, soft keys, voice processing Strata CIX General Description 02/13...
  • Page 220 This is the last page of the document.

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