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Strata DK24 User Manual

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STRATA DK
DIGITAL TELEPHONE USER GUIDE
Release 3 and 4
© COPYRIGHT 1992
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
All rights reserved. No part of this manual may be reproduced in any form or by any means — graphic, electronic, or
mechanical, including recording, taping, photocopying, or the use of information retrieval systems — without express written
permission of the publisher of this material.
Check with your Telephone System Administrator to find out which software release is installed for your Strata DK 24/56/96
telephone system. Enter the release version number below.
Release _________
Issue 1, September 1992

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  • Page 1 — without express written permission of the publisher of this material. Check with your Telephone System Administrator to find out which software release is installed for your Strata DK 24/56/96 telephone system. Enter the release version number below.
  • Page 2 STRATA DK TRADEMARKS AND SERVICE MARKS The following trademarks and service marks are used in this document: ® STRATA : registered trademark of Toshiba America Information Systems, Inc. In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors, and Publishers, or other similar organization, if radio or television broadcasts are used for the Music- on-Hold feature of this telecommunications system.

  • Page 3: Table Of Contents

    Table of Contents STRATA DK TABLE OF CONTENTS SUBJECT PAGE INTRODUCTION General Description ......................v Purpose ..........................v Organization ........................vi How to Use This Guide..................... vi CHAPTER 1 GENERAL INFORMATION ....................1-1 Purpose ..........................1-1 Feature Buttons ........................ 1-1 LED Indications.........................

  • Page 4: Subject Page

    STRATA DK TABLE OF CONTENTS SUBJECT PAGE Speed Dial Pause and Flash Storage ................2-9 Speed Dial Number Linking..................2-10 Calling System or Station Speed Dial Numbers............2-10 Chain Dialing Speed Dial Numbers................2-11 Saved Number Redial....................... 2-12 DTMF Tone Dialing With * and # ..................2-13 Tone/Pulse Dialing ......................
  • Page 5 STRATA DK TABLE OF CONTENTS SUBJECT PAGE All Call Page Button ..................... 2-37 Door Phone........................2-38 Handsfree Monitoring ....................... 2-39 Alarm Reset ........................2-40 Background Music (BGM) Over Telephone Speakers ............2-40 Background Music (BGM) Over External Speakers ............2-41 Direct Inward System Access (DISA) ................
  • Page 6 STRATA DK TABLE OF CONTENTS SUBJECT PAGE APPENDIX A 1000-series Button Designations..................A-1 APPENDIX B Customized Listings......................B-1 Feature Access Code Record ..................B-1 Speed Dial Code Assignments..................B-2 Account Codes ......................B-3 Paging .......................... B-3 GLOSSARY............................INDEX ..............................Index-1...

  • Page 7: Introduction

    PURPOSE This document is designed as a guide to using the 2000-series and the older 1000-series digital telephones for the STRATA DK24, DK56, and DK96 systems. Feature operations in this guide use the button designations for the 2000-series models.

  • Page 8: Organization

    Toshiba Voice Processing System and to retrieve recorded messages left by callers. Chapter 4, "Centrex Application," describes the Centrex features which may be available with your STRATA DK system. Appendix A provides a list of the feature button designations of the 1000- series models.

  • Page 9: Strata Dk

    STRATA DK INTRODUCTION ACTION TEXT SPECIFIC INSTRUCTIONS ON HOW TO PERFORM A PROCEDURE ARE NUMBERED AND ENTERED IN THE LEFT-HAND COLUMN. CHAPTER TITLES STRATA DK FEATURE OPERATION PRIVACY OVERRIDE FIRST LEVEL HEADINGS This optional feature allows you to enter an established call on a private common CO line button.
  • Page 10 STRATA DK INTRODUCTION TOSHIBA LCD DISPLAY HANDSET Mode Page Scroll LCD CONTROL BUTTONS RED/GREEN LED INDICATORS A B C D E F G H I J K L M N O DIALPAD FLEXIBLE FEATURE P R S T U V...

  • Page 11: General Information

    Chapter 1 STRATA DK GENERAL INFORMATION PURPOSE This chapter is designed to familiarize you with the controls and indicators located on your telephone. Understanding the function of the feature buttons and their associated LEDs will improve your efficiency in using the telephone and will help you to take advantage of all of the benefits offered by your telephone.
  • Page 12 CONFERENCE/TRANSFER BUTTON (FIXED) Press to set up conference and transfer calls. Data DATA BUTTON Call Press to enable manual dialing of internal data calls. See the STRATA DK Data Interface User Guide . Data DATA RELEASE BUTTON Release Press to release data calls. See the STRATA DK Data Interface User Guide .
  • Page 13 MODEM BUTTON Press to reserve a modem from a pool. The LED of the button indicates the status of the modem pool. See the STRATA DK Data Interface User Guide. MESSAGE WAITING BUTTON (FIXED) The Msg LED flashes to indicate that a message is waiting. After accessing the intercom, press the MSG button to call back the station or voice mail device that activated the LED.
  • Page 14 BUTTONS Night TENANT NIGHT TRANSFER BUTTONS Transfer1 Press the appropriate button to control the system's CO line ringing patterns for after hours incoming calls for either of the tenants that share a single STRATA Night DK system. Transfer2 Pooled POOLED LINE BUTTON...

  • Page 15: Led Indications

    STRATA DK GENERAL INFORMATION 2000-SERIES BUTTONS Spd Dial PAUSE BUTTON Pause Press to set either a one-half or two-second pause when programming Speed Dial numbers. (The pause time is set in system programming. Spkr SPEAKER BUTTON (FIXED) Press to turn the speaker on/off. The Spkr button will also select a line or the intercom if programmed for auto preference in system programming.
  • Page 16 STRATA DK GENERAL INFORMATION Incoming Call—While an incoming call is ringing your station, the Line LED will appear at your station as follows: Flash rate: 1/2 second on—1/2 second off Color: Red for direct calls. Green for transferred calls. Other stations with the Line: Steady, red On Hold—When you place an outside line on hold, the Line LED will...

  • Page 17: Feature Button Indications

    STRATA DK GENERAL INFORMATION Busy Station Transfer—When an outside call is transferred to your station (from a designated station or Auto Attendant) when you are busy on another call, the Line LED will appear at your station as follows: Flash rate: 10 impulses per second...

  • Page 18: Incoming Handsfree Answerback Volume (Ring Tone)

    STRATA DK GENERAL INFORMATION 2. Press and hold down the Vol You will hear ring tone as long as you press the button. Press the down arrow volume button to decrease the volume, or press the up arrow button. button to increase the volume.

  • Page 19: Handset Receiver Volume

    STRATA DK GENERAL INFORMATION HANDSET RECEIVER VOLUME The procedure in the left-hand column describes how to adjust the volume level of your handset receiver. To Adjust Handset Receiver: 1. While on an off-hook call, Press the down arrow volume button to decrease the volume, or press press and hold down the Vol the up arrow button to increase the volume.

  • Page 20: Station Background Music Volume (Tel Set Music)

    STRATA DK GENERAL INFORMATION STATION BACKGROUND MUSIC VOLUME (Tel Set Music) To control the volume level of Background Music over your station speaker, see "SPEAKER VOLUME." OFF-HOOK CALL ANNOUNCE VOLUME To control the volume level of Off-hook Call Announce calls to your station, see "SPEAKER VOLUME."...

  • Page 21: Normal Sensitivity

    STRATA DK GENERAL INFORMATION To Set for High-noise Sensitivity: 1. Press and hold down both the The Mic LED should flash about six times while setting the sensitivity. Mic and up Vol buttons for three seconds. Confirm that the LED flash conforms to the desired mode of operation.

  • Page 22: On-Hook/Off-Hook

    STRATA DK GENERAL INFORMATION To Have Tones Sent over the Handset, Headset and Speaker: 1. While holding down the This procedure can be performed while either idle or busy on another Redial button, press the up call. Vol button for one second.

  • Page 23: Feature Operation

    STRATA DK FEATURE OPERATION OUTSIDE CALLS You can make calls to or receive calls from telephones outside of the STRATA DK system. To Make an Outgoing Call by Direct Access: 1. Lift the handset. If programmed for Automatic Off-hook Selection, your station will seize a CO or intercom line when you lift the handset.
  • Page 24 STRATA DK FEATURE OPERATION 4. Dial a telephone number. You will no longer hear dial tone after dialing the first digit of the number, but the LED will continue to flash at the in-use rate. 5. Hang up when the call is The LED will turn off.

  • Page 25: On-Hook Dialing

    STRATA DK FEATURE OPERATION ON-HOOK DIALING You can dial calls without lifting the handset. You must lift the handset to converse, unless your telephone is a full speakerphone. OUTSIDE CALLS You can dial an outside telephone number without lifting the handset.

  • Page 26: Group Listening

    STRATA DK FEATURE OPERATION 2. Dial a station number. If the called station is idle: If the system is set for Voice First Signaling, you will hear a single tone and should then make a voice announcement. (After dialing the station number, you can dial 1 to change to the other signaling method, Tone Signaling.)

  • Page 27: Automatic Off-Hook Selection

    STRATA DK FEATURE OPERATION 3. Place the handset on-hook, Continue to operate in an alternate fashion if desired before placing the and release the Spkr button. handset on-hook. To Deactivate Group Listening: 1. Lift the handset. The Spkr and Mic LEDs will turn off.

  • Page 28: Automatic Busy Redial

    AUTOMATIC BUSY REDIAL After reaching a busy outside number, you can activate Automatic Busy Redial (ABR) so that the STRATA DK system will automatically redial that number for you at regular intervals. ABR is an optional feature enabled in system programming.

  • Page 29: Speed Dial

    STRATA DK FEATURE OPERATION 2. With each attempt: The Line—or Intercom—and Spkr LEDs blink when the line is seized. Dial tone is heard via the speaker. The telephone number is redialed. If busy, ABR will reset and try again. To Cancel Automatic Busy (ABR) Redial: 1.

  • Page 30: System Speed Dial Storage

    STRATA DK FEATURE OPERATION 3. Press the SD button you wish SD buttons are assigned in system programming. If your telephone does not have SD buttons, use access codes, instead. to store the telephone number . . . or . . .

  • Page 31: Speed Dial Pause And Flash Storage

    To Store a Hookflash: 1. Press the Flash button. If your telephone does not have a Flash button and your STRATA DK system is operating with Release 4 software, enter the hookflash dial code, "Cnf/Trn 4 5", where upon the flash should be stored in the Speed Dial number string.

  • Page 32: Speed Dial Number Linking

    STRATA DK FEATURE OPERATION SPEED DIAL NUMBER LINKING You can link any of your personally assigned Speed Dial numbers (1 0 ~ 4 9) to System Speed Dial codes 9 0 ~ 9 9 or to any of the optional buttons associated with these 10 codes.

  • Page 33: Chain Dialing Speed Dial Numbers

    STRATA DK FEATURE OPERATION To Call with a Speed Dial button: 1. Access a CO line. You can access a CO line by pressing a Line or Pooled Line Grp button, or by dialing an access code (7 0 1 ~ 7 3 6 for a line number; 8 1 ~ 8 8 for a line group;...

  • Page 34: Saved Number Redial

    STRATA DK FEATURE OPERATION 2. Press the SD button of the telephone number to be dialed..or . . . Press the Speed Dial button can be used if your telephone does not have the Speed button and dial the Speed Dial Dial button.

  • Page 35: Dtmf Tone Dialing With * And

    STRATA DK FEATURE OPERATION AND # DTMF TONE DIALING WITH and # Dual-tone Multi-frequency (DTMF) tones You may have to send to some devices or services, such as a voice mail device or computer output service. If you do not have the Speed Dial button on your telephone, you must first dial an access code to enable these tones to be transmitted.

  • Page 36: Privacy Override

    STRATA DK FEATURE OPERATION PRIVACY OVERRIDE This optional feature allows you to enter an established call on a private common CO line button. Up to two station users may enter an existing CO line-to-station call (allowing up to three stations to be connected to a CO line).

  • Page 37: Privacy Release

    INTERCOM CALLS You can make calls to and receive calls from other stations in the STRATA DK system To Make an Intercom Call: 1. Lift the handset. You will hear silence after you lift the handset, unless your station has been programmed for Automatic Off-hook Selection.
  • Page 38 STRATA DK FEATURE OPERATION 2. Press the Intercom button. After you press the button, you will hear intercom dial tone, and the Intercom LED will flash green at th In-use rate. Skip Step 2 if the feature provides intercom dial tone when you lift the handset.

  • Page 39: Handsfree Answerback

    STRATA DK FEATURE OPERATION HANDSFREE ANSWERBACK You can answer intercom calls without lifting the handset. To Receive a Handsfree Intercom Call: 1. You will hear a single long The Intercom LED will flash green at the incoming call rate. The Mic LED tone, followed by the caller’s...

  • Page 40: Off-Hook Call Announce (Oca)

    STRATA DK FEATURE OPERATION To Turn the Microphone On: 1. Press the Microphn Cut- The Microphn Cut-off LED will turn off. off button again. OFF-HOOK CALL ANNOUNCE (OCA) This feature allows you to call and speak through the speaker of an off- hook, busy digital or electronic telephone.

  • Page 41: Oca Volume Control

    STRATA DK FEATURE OPERATION OCA VOLUME CONTROL You can control the volume of OCA calls to your station when your station is idle. It is not possible to change the OCA volume when your telephone is in use off-hook. To Change the Volume while Idle: 1.

  • Page 42: Answering A Transferred Call

    STRATA DK FEATURE OPERATION 3. Announce the call if the called You will hear a single tone. (If the call was made with Tone Signaling station is idle, then hang up. instead of Voice First Signaling, you would hear ringing tone.) The Intercom LED will turn off, the Line LED will begin to flash green at the on-hold rate, and the CO line will ring the called station.
  • Page 43 STRATA DK FEATURE OPERATION 2. Acknowledge the announcement. 3. When the transferring station The Line LED will flash at the incoming call rate. hangs up, you will hear a ringing tone. 4. Press the appropriate Line After you press the button, the Line LED will flash green at the in-use button.

  • Page 44: Conference Calls

    STRATA DK FEATURE OPERATION Hang up. The existing call will be terminated. The camped-on line will ring your telephone, and the Line LED will flash red at the incoming call rate..then . . . Press the Line button or After you press the button, you will be connected to the transferred call, lift the handset.

  • Page 45: Conference With Stations Only

    STRATA DK FEATURE OPERATION 3. Press the Cnf/Trn button All parties will be conferenced. You may add one more station to a two- CO line conference. after the party answers. To Add a Station to a CO Line Call: 1. Press the Cnf/Trn button.

  • Page 46: Call Forward

    STRATA DK FEATURE OPERATION CALL FORWARD You can set your station with a variety of Call Forward modes. NOTE: If Call Forward is set: CO lines that ring your station only will forward—CO lines that ring more than one station will not forward.

  • Page 47: Call Forward-Busy

    STRATA DK FEATURE OPERATION Press the Intercom button, You will hear confirmation tone. dial 6 0 1, then press the Spkr button. CALL FORWARD-BUSY Calls to your telephone while you are busy on another call or in the Do Not Disturb mode will forward immediately if this feature is set. Calls will ring as normal if your telephone is idle.

  • Page 48: Call Forward-Busy/No Answer

    STRATA DK FEATURE OPERATION To Set Call Forward-No Answer: 1. Press the Call Frwd No The Call Frwd No Answer LED will flash red. Answer button..or . . . Press the Intercom button, You will hear confirmation tone.

  • Page 49: Call Forward-Fixed

    STRATA DK FEATURE OPERATION Press the Intercom button, You will hear confirmation tone. then dial 6 0 4. 2. Enter the station number to You will hear confirmation tone if 6 0 4 was dialed in Step 1. which calls will forward.

  • Page 50: Call Hold

    STRATA DK FEATURE OPERATION CALL HOLD You can place intercom and CO line calls on hold. To Hold a Call that Appears on a CO or Intercom Button: 1. While on a CO line or After you press the button, the Line or Intercom LED will flash green at the on-hold rate.

  • Page 51: Exclusive Hold

    STRATA DK FEATURE OPERATION 2. Press the Intercom button The Line or Intercom LED will flash green at the in-use rate. or a Line button; then dial the desired number. 3. Hang up or press the Spkr The Line or Intercom LED will turn off.

  • Page 52: Call Pickup

    STRATA DK FEATURE OPERATION CALL PICKUP You can pick up a call that is ringing another station, a call placed on hold at another station, and other types of calls. To Pick Up a Ringing CO Line in a Tenant System (Tenants 1 and 1.

  • Page 53: Do Not Disturb

    STRATA DK FEATURE OPERATION External Page—Dial 3 5. You will be connected to the station from which the page is coming..or . . . CO line on hold You will be connected to the CO line that is on hold.

  • Page 54: Automatic Callback

    STRATA DK FEATURE OPERATION AUTOMATIC CALLBACK After reaching a busy or Do Not Disturb (DND) station, you may set Automatic Callback to have the system call you back when the called station becomes available. To Set Automatic Callback (to busy or DND station): 1.

  • Page 55: Co Line Queuing With Automatic Callback

    STRATA DK FEATURE OPERATION CO LINE QUEUING WITH AUTOMATIC CALLBACK Automatic Callback enables you to be placed in a waiting queue for an available CO line after attempting access to a line group in which all lines are busy. The system will call you back when a line becomes available.

  • Page 56: Account Code Calls

    STRATA DK FEATURE OPERATION ACCOUNT CODE CALLS Entered before or after a call, Account Codes can be used for a variety of reasons including billing, tracking, and line restriction applications. Account Codes are recorded by the system and can, along with the details of the calls they are associated with, be printed out on a Station Message Detail Recording (SMDR) report.

  • Page 57: Voluntary Account Codes

    STRATA DK FEATURE OPERATION VOLUNTARY ACCOUNT CODES Voluntary Account Codes are optional and can be entered after seizing a CO line or during a call that you originated or received. To Record a Voluntary Account Code: 1. After seizing a CO line or Your conversation will not be interrupted.

  • Page 58: Verified Account Codes

    STRATA DK FEATURE OPERATION To Add, Delete, or Change Verified Account Codes From a Designated Station: 1. Press the Intercom button, You will hear confirmation tone. then dial the Verified Account Code Change Access Code. For security reasons the Account Code Change Access Code is not provided in this guide.

  • Page 59: All Call Page Button

    STRATA DK FEATURE OPERATION . . . or . . . 3 2 = Station Group B This code will allow a page to telephones assigned to station page group B in system programming..or . . .

  • Page 60: Door Phone

    STRATA DK FEATURE OPERATION 3. Make your announcement in a normal voice level and repeat it. 4. Hang up when you finish your announcement. DOOR PHONE Door phones can be used to call digital and electronic telephones selected in system programming. You can call a door phone and monitor the area surrounding the door phone.

  • Page 61: Handsfree Monitoring

    STRATA DK FEATURE OPERATION 3. Dial the intercom number for Location ____________________ the desired door location. Location ____________________ Location ____________________ Location ____________________ Location ____________________ Location ____________________ Location ____________________ Location ____________________ Location ____________________ Location ____________________ Location ____________________ Location ____________________ 4. Hang up when the call is completed or when you are finished monitoring.

  • Page 62: Alarm Reset

    4. Lift the handset when the distant party returns. ALARM RESET Your STRATA DK system may be connected to a facility alarm system. All telephones designated in system programming will produce a startling tone whenever this alarm is activated. Stations with an Alarm Reset button can reset the alarm by pressing the button.

  • Page 63: Background Music (Bgm) Over External Speakers

    STRATA DK FEATURE OPERATION To Control BGM Volume: 1. Press the Intercom button. You will hear intercom dial tone after pressing the button. 2. Press the Vol button and The relative volume level of the BGM will be the same as the dial tone.

  • Page 64: Direct Inward System Access (Disa)

    STRATA DK FEATURE OPERATION DIRECT INWARD SYSTEM ACCESS (DISA) Outside callers with telephones that send Dual-tone Multi-frequency (DTMF) tones can call in on CO lines programmed for DISA and dial stations or outgoing CO lines without going through an attendant or operator.

  • Page 65: Disa Security Code Entry/Change/Cancel

    STRATA DK FEATURE OPERATION 2. Listen for the ringback tone Try again if you hear busy tone. signal, then listen for intercom dial tone. Dial tone will be present for 10 seconds to allow direct dialing of a station intercom number or CO line access code. If a number is not dialed, the system automatically causes the DISA CO line to ring at telephones as a normal incoming call.

  • Page 66: Direct Station Selection Buttons (Hotline)

    STRATA DK FEATURE OPERATION 2. Enter the new DISA security If a DISA security code is not entered, the security code will be cancelled code (1 ~ 15 digits). and outgoing line access via DISA will not require a security code.

  • Page 67: Message Waiting

    STRATA DK FEATURE OPERATION MESSAGE WAITING If you call a station and its user does not answer, you can leave a message waiting indication by pressing the Msg button. The Msg LED at the called station will flash after you press the button. The user can call you back by pushing the Msg button with the flashing LED.

  • Page 68: Night Transfer

    STRATA DK FEATURE OPERATION To Set a Message Light on another Telephone: 1. Press the Intercom button You will hear ringback tone or busy tone. and dial a station. 2. While listening to the ringback The Msg LED will flash red at the called telephone. The Msg LED will or busy tone, press the Msg light steady red at your telephone.

  • Page 69: Override Calls

    STRATA DK FEATURE OPERATION OVERRIDE CALLS Busy Override allows you to send a tone to a busy station to indicate that a call is waiting, and Do Not Disturb Override lets you send a tone to an idle station in the Do Not Disturb mode to indicate that a call is coming in.

  • Page 70: Speakerphone

    STRATA DK FEATURE OPERATION SPEAKERPHONE Digital telephones with speakerphones can make and receive calls without lifting the handset. Any digital telephone model with an "S" in the model name is equipped with a speakerphone. OUTSIDE CALLS You can make and receive outside calls without having to lift your handset.

  • Page 71: Tone/Voice First Signaling

    TONE/VOICE FIRST SIGNALING Your STRATA DK system may be set for Tone Signaling or Voice First Signaling as the standard intercom call signaling method. The Tone Signal consists of successive ring tones, while the Voice First Signal consists of a tone burst followed by the caller's voice.

  • Page 72: Microphone Control

    STRATA DK FEATURE OPERATION 3. Dial the desired station You will hear a single ring tone if the called station is idle. (If the call was number. made with Tone Signaling, you would hear ringback or busy tone.) Dialing 1 after the station number will change the signaling method; see "Tone/Voice First Signaling"...

  • Page 73: Two (Tandem) Co Line Connection

    STRATA DK FEATURE OPERATION NOTES: To change from speakerphone to handset, lift handset. To change from handset to speakerphone: Press and hold down the Spkr button. Return handset on-hook. Release the Spkr button. The Mic and Microphn Cut-off buttons function on Off-hook Call Announce calls for privacy.

  • Page 74: Supervision

    STRATA DK FEATURE OPERATION SUPERVISION You may have to monitor the Tandem call and disconnect the CO lines when the call is completed. To Supervise a Tandem Call and Release It: After you press the button, you will be connected to both CO lines, and 1.

  • Page 75: Toll Restriction Override

    STRATA DK FEATURE OPERATION To Cancel a Timed Reminder: 1. Press the Intercom button, Dial 6 0 5 to cancel the reminder set for 6 0 5; or dial 6 0 6 to cancel the then dial 6 0 5 ~ 6 0 9.

  • Page 76: Toll Restriction Override Code Revision

    STRATA DK FEATURE OPERATION TOLL RESTRICTION OVERRIDE CODE REVISION Stations selected in system programming can add, delete, and change the Toll Restriction Override codes. To Add, Delete, or Change Override/ Traveling Class Codes from a Selected Station: 1. Press the Intercom button, After entering the code, you will hear confirmation tone.

  • Page 77: User Programmable Feature Buttons

    STRATA DK FEATURE OPERATION To Switch between Calls: 1. Press the Line or Intercom The LED of the line just automatically placed on-hold will flash at the On- button of the held call. hold rate, and the LED of the line just accessed will flash at the In-use rate.
  • Page 78 STRATA DK FEATURE OPERATION 2. Press the Redial button, If you lifted the handset in Step 1, the system would automatically dial then the Speed Dial button. the number that you most recently dialed after you press the Redial button.

  • Page 79: Table 2-A Feature Access Code List

    STRATA DK FEATURE OPERATION FEATURE 2000 SERIES TELEPHONE FEATURE CODE Automatic Call Back Redial + SD + 4 + Redial Background Music Redial + SD + Intercom + 4 9 1 + Redial (Station 200 only) (External Speakers On) Redial + SD + Intercom + 4 9 0 + Redial (Station 200 only)
  • Page 80 STRATA DK FEATURE OPERATION FEATURE 2000 SERIES TELEPHONE FEATURE CODE Redial + SD + 2 + Redial Overrides (Busy, DND) Redial + SD + 3 + Redial Overrides (Executive) Paging (CO line Auto Hold Redial + SD + Hold + Intercom + 3 0 + Redial...
  • Page 81 STRATA DK FEATURE OPERATION FEATURE 2000 SERIES TELEPHONE FEATURE CODE Redial + SD + Hold + Intercom + 5 + station number + Redial Pickup (Directed to station, new, or transferred call) Pickup Redial + SD + Hold + Intercom + 59 + Redial...

  • Page 83: Toshiba Vp Integration

    This chapter explains how to program your telephone for Call Forward and message retrieval when using the Toshiba Voice Processing (VP) System (i.e., the VP 100, the VP 200, or the VP 300) with your STRATA DK system. Refer to the Toshiba Voice Processing User Guide for more user information about the Toshiba VP system.

  • Page 84: Call Forward To Toshiba Vp Voice Systems

    STRATA DK TOSHIBA VP INTEGRATION NOTE: Steps 1 ~ 5 are required for the initial storage of VM I.D. code to the VP system. Once programmed, these digits remain in memory until changed. Repeat Steps 1 ~ 5 to change the code.

  • Page 85: Message Retrieval

    STRATA DK TOSHIBA VP INTEGRATION 3. Press the Call Forward button The Call Forward LED will light steady red, if your have a button or the Spkr button. assigned. To Cancel Call Forward to the Toshiba VP System: 1. Press the appropriate Call The Call Forward LED will turn off, and Call Forward will be cancelled.
  • Page 86 STRATA DK TOSHIBA VP INTEGRATION 6. Press the Redial button. You will hear confirmation tone. 7. Press the Spkr button. To Retrieve Messages with the Msg button: 1. When the Msg LED flashes, press the Intercom button. 2. Press the Msg button.

  • Page 87: Series Button Designations

    Appendix A STRATA DK 1000-SERIES BUTTON DESIGNATIONS 1000-SERIES TELEPHONE BUTTON DESIGNATIONS The feature operation procedures in this user guide use the button designations for the 2000-series telephone models. This appendix provides the equivalent designations for the 1000-series models. 1000 SERIES...
  • Page 88 STRATA DK 1000-SERIES BUTTON DESIGNATIONS 1000 SERIES 2000 SERIES TELEPHONE TELEPHONE PKUP1 Directed TENANT CALL PICKUP BUTTONS Pickup1 PKUP2 Directed Pickup2 Line LINE BUTTON CONF/TRNS Cnf/Trn CONFERENCE/TRANSFER BUTTON (FIXED) DATA Data DATA BUTTON Call DRLS Data DATA RELEASE BUTTON Release...
  • Page 89 STRATA DK 1000-SERIES BUTTON DESIGNATIONS 1000 SERIES 2000 SERIES TELEPHONE TELEPHONE Microphn MICROPHONE CUTOFF BUTTON Cut-off MODEM Modem MODEM BUTTON Night NIGHT TRANSFER BUTTON Transfer Night TENANT NIGHT TRANSFER BUTTONS Transfer1 Night Transfer2 PAUSE BUTTON Dial Pause PAU/L Spd Dial...
  • Page 90 STRATA DK 1000-SERIES BUTTON DESIGNATIONS 1000 SERIES 2000 SERIES TELEPHONE TELEPHONE SPEED DIAL BUTTON Speed SPEED DIAL SELECT BUTTON Dial Tone Tone TONE BUTTON Dial Select VOLUME VOLUME BUTTON (FIXED)

  • Page 91: Feature Access Code Record

    STRATA DK CUSTOMIZED LISTINGS FEATURE ACCESS CODE RECORD The STRATA DK system default feature access codes are used in this guide. The access codes of some features, which follow in the left-hand column, may have been changed in system programming.
  • Page 92 Hookflash Operation in which a call is disconnected and CO line dial tone is recalled. Incoming Call Call originated from outside of the STRATA DK system to a system CO line. Intercom Call Call which involves STRATA DK stations only.
  • Page 93 System Administrator Person who oversees the operation of the STRATA DK system. Tandem Call Call in which two STRATA DK system CO lines are connected, such as a Direct Inward System Access call or a Conference call. Tone Dialing Dialing mode on outgoing calls which uses Dual-tone Multi-frequency (DTMF) tones.

  • Page 94: Speed Dial Code Assignments

    STRATA DK CUSTOMIZED LISTINGS SPEED DIAL CODE ASSIGNMENTS Both System and Station Speed Dial Codes can be programmed for telephone numbers or feature access codes. System Speed Dial Code Assignments Station Speed Dial Code Assignments...

  • Page 95: Account Codes

    STRATA DK CUSTOMIZED LISTINGS ACCOUNT CODES CODE COMMENT CODE COMMENT PAGING STATION AREA EXTENSION COMMENT GROUP ZONE...
  • Page 97 Index STRATA DK INDEX Conference Calls 2-22 Handsfree Answerback 2-17 Conference with Stations and Handsfree Answerback Volume Account Code Calls 2-34 CO Lines 2-22 Control 2-17 Emergency Override of Forced Conference with Stations Only Handsfree Monitoring 2-39 Account Codes 2-34...
  • Page 98 STRATA DK INDEX Volume Controls 1-7 Repeat Last Number Dialed 2-5 Handset Receiver Volume 1-9 Incoming Handsfree Answerback Volume (Ring Saved Number Redial 2-12 Tone) 1-8 Speakerphone 2-48 Muted Tone Burst 1-10 Intercom Calls 2-49 Off-hook Call Announce Volume Outside Calls 2-48...

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