Strata DK56 Phone System Manuals

Manuals and User Guides for Strata DK56 Phone System. We have 7 Strata DK56 Phone System manuals available for free PDF download: Feature Descriptions, User Manual, Quick Reference Manual

Strata DK56 Feature Descriptions (236 pages)

Strata DK24; DK56; DK96 Digital telephone

Brand: Strata | Category: IP Phone | Size: 3 MB

Table of Contents

3
- System Overview
  
  8
  - Description
    20
- Station Equipment
  
  20
  - Station Availability
    20
  - Digital Telephones
    21
  - Data Interface Units
    28
  - Door Phone/Monitor Station
    30
  - Standard Single Line Telephone
    32
  - Voice Mail Ports and Other Devices
    33
  - Digital DSS Console
    34
  - Attendant Console
    39
- System Features
  
  45
System Features

46
- 1A2 Key System Interface
  48
- Account Codes
  50
- Alarm Sensor
  52
- Alternate Point Answer
  53
- Amplified Conference
  54
- Automated Attendant
  55
- Automatic Hold Recall
  57
- Automatic Release from Hold
  58
- Automatic Station Relocation
  59
- Auxiliary Device Interface
  60
- Auxiliary Device Interface
  61
- Background Music with Station Control
  62
- Busy Station Ringing
  63
- Centrex/Pbx Compatibility
  64
- Centrex Ringing Repeat
  65
- CO Line Call Pickup Groups
  66
- CO Line Groups
  67
- CO Line Queuing
  68
- Conferencing
  69
- Credit Card Calling ("0+" Dialing)
  71
- Data Switching
  72
- Delayed Ringing
  73
- Direct Inward System Access (DISA)
  74
- Distinctive CO Line/Intercom Ringing
  75
- Door Lock Control
  76
- Door Phones
  77
- DSS Console
  78
- DTMF and Dial Pulse CO Line Compatible
  79
- DTMF Signal Time Continuous
  81
- Dual FCC Registration
  82
- External Amplified Speaker
  83
- Flexible Intercom Numbering
  86
- Flexible Line Ringing Assignment
  87
- Flexible Slot Assignment
  88
- Least Cost Routing
  89
- Live System Programming
  90
- Memory Protection
  91
- Message Waiting
  92
- Multiple Simultaneous Handsfree Intercom Paths
  93
- Music-On-Hold Interface
  94
- Music-On-Hold Source
  95
- Night Ringing Answer Code
  96
- Night Ringing over External Page
  97
- Night Ringing over Selected Page Zones
  98
- Night Transfer (Day/Night Modes)
  99
- Non-Blocking Dialing
  100
- Off-Premises Line
  101
- Off-Premises Station
  102
- Outgoing Call Restriction
  103
  - Paging-All Call Voice Page
    104
  - Paging-External Page Interface
    105
  - Paging-External Zone Paging
    106
  - Paging-Group Paging
    107
  - Pooled CO Lines
    108
  - Power Failure Transfer
    109
  - Privacy/Non-Privacy Option
    110
  - Relay Service for External Page or Door Lock
    111
  - Relay Service for Night/Hold
    112
  - Remote Administration/Maintenance
    113
  - Station Hunting
    114
  - Station Message Detail Recording (SMDR)
    115
  - SMDR Output—Incoming Call
    116
  - System Battery Backup Interface
    117
  - System Programming through Station
    118
  - System Speed Dial
    119
  - Tandem CO Line Connection (Trunk-To-Trunk)
    121
  - Tenant Service
    122
  - TIE Lines
    123
  - Toll Restriction
    124
  - Toll Restriction Override Codes
    126
  - Toll Restriction Override by System Speed Dial
    127
  - Transfer Privacy
    128
  - Traveling Class of Service
    129
  - Voice Mail Interface
    130
  - Voice or Tone Signaling
    131
- Wall or Table Mounting
  132
  - Automatic Busy Redial
    133
- Features
  133
Station Features

135
- Automatic Callback (Intercom)
  137
- Automatic Off-Hook Line Selection
  138
- Busy Override Tone
  140
- Call Forward
  141
- Call Park
  143
- Call Pickup
  144
- Call Transfer with Camp-On
  145
- Centrex/Pbx Feature Buttons
  146
- Direct Station Selection (DSS) Buttons
  147
- Distinctive LED Indicators
  148
- Distinctive Station Ringing
  149
- Do Not Disturb
  150
- Do Not Disturb Override
  151
- Dp/Dtmf Mode Change (Tone Button)
  152
- Exclusive Hold
  153
- Executive Override (Break-In)
  154
- Flash Button
  155
- Handsfree Answerback on Intercom
  156
- Hearing Aid Compatible
  157
  - Lcd—Alphanumeric Messaging
    158
  - Lcd—Busy Station Messaging
    159
  - Lcd—Called Station Messaging
    160
  - Lcd—Calling Station Messaging
    161
  - Lcd—Remote/Group Station Messaging
    162
  - Lcd—Automatic Callback Number Display
    163
  - Lcd—Call Duration Display
    166
  - Lcd—Call Forward Source/Destination Display
    167
  - Lcd—Calling/Called Number Display
    168
  - Lcd—Clock/Calendar Display
    169
  - LCD—CO Line Identification
    170
  - Lcd—Dialed Number Display
    171
  - Lcd—Intercom Name/Number Display
    173
  - Lcd—Message Waiting Station Display
    174
  - Lcd—Recalling Station Identification
    175
  - Lcd—Speed Dial Memo Directory Dialing
    176
  - Lcd—Station Identification
    177
  - Lcd—Timed Reminders
    178
- Message Waiting/Flash
  179
- Microphone Control Button
  180
- Modular Handset and Line Cords
  181
- Modular Headset
  182
- Off-Hook Call Announce
  183
- On-Hook Dialing
  184
- Pooled CO Line Buttons
  185
- Privacy Button
  186
- Privacy Release Button
  187
- Privacy Override
  188
  - Private CO Lines
    189
  - Push-Button Dialing
    190
  - Release Button
    191
  - Remote Retrieval of Held Calls
    192
  - Repeat Last Number Dialed
    193
  - Ringing Line Preference
    194
  - Saved Number Redial
    195
  - Speed Dial Buttons
    196
  - Station Speed Dial
    197
  - Timed Reminder
    198
  - Toll Restriction Override Code Revision
    199
  - User Programmable Feature Buttons
    200
Acd/Mis Features

202
- Features
  204
  - Description
    204
  - ACD System Features
    206
    
    After Call Work Time
    206
    
    After Shift Service
    206
    
    Call Distruibution
    206
    
    Data Collection and Reporting
    206
    
    Overview
    206
    
    Delay Announcements and Music
    207
    
    Inbound Call Routing
    207
    
    Overflow to Another ACD Group
    207
    
    Queuing
    207
  - ACD Agent Feature
    208
    
    ACD Call Status Display
    208
    
    Assistance
    208
    
    Auto-Answer and Zip Tone
    208
    
    Intra-Group Call Pickup
    208
    
    Login/Logout
    208
    
    Overview
    208
    
    Remote Login/Logout
    208
    
    Ring State Preselection
    208
    
    Unavailable
    208
    
    Work Unit (Stroke Count, Call Record Identifier)
    209
  - ACD Supervisor Feature
    210
    
    Agent Assistance
    210
    
    Agent Monitoring
    210
    
    Alarm Indication
    210
    
    MIS Access
    210
    
    Overview
    210
  - MIS Displays
    211
    
    Agent Statistics
    211
    
    Agent Status
    211
    
    Group Traffic Monitor
    211
    
    Overview
    211
    
    System Status
    211
  - MIS Reports
    212
    
    Agent Performance
    212
    
    Agent Statustics
    212
    
    Overview
    212
    
    Agent Performance
    213
    
    Group Overflow
    213
    
    Incoming Call Duration
    213
    
    Lost Call
    213
    
    Supervisor Group
    213
    
    Introduction
    217
    
    Automatic Hold
    218
    
    Busy Station Transfer/Ringing
    219
    
    LCD-Feature Prompting with Soft Key Operation
    220
    
    User Programmable Feature Buttons
    222
    
    10-Button Telephone with Handsfree Answerback
    223
    
    20-Button Speakerphone
    223
    
    2000-Series Digital Telephone Diagram
    223
    
    Figure
    223
    
    Digital DSS Console
    230
    
    Index
    234
    
    DTMF Signal Time Setting
    235

Strata DK56 User Manual (98 pages)

Brand: Strata | Category: IP Phone | Size: 0 MB

Table of Contents
3
Subject Page
4
Introduction

7
- General Description
  7
- Purpose
  7
- Organization
  8
- How to Use this Guide
  8
Strata Dk

9
Chapter 1 General Information

11
- Purpose
  11
- Feature Buttons
  11
- LED Indications
  15
  - Line Button Indications
    15
  - Feature Button Indications
    17
- Volume Controls
  17
- Microphone Sensitivity Control
  20
  - High-Noise Sensitivity
    20
  - Normal Sensitivity
    21
- Handset/Headset Call Waiting Tone Option
  21
- On-Hook/Off-Hook
  22
- Feature Operation
  23
  - Outside Calls
    23
Chapter 2 Feature Operation

23
- On-Hook Dialing
  25
  - Outside Calls
    25
  - Intercom Calls
    25
- Group Listening
  26
- Automatic Off-Hook Selection
  27
- Repeat Last Number Dialed
  27
- Automatic Busy Redial
  28
- Speed Dial
  29
  - Station Speed Dial Storage
    29
  - System Speed Dial Storage
    30
- Speed Dial Pause and Flash Storage
  31
- Speed Dial Number Linking
  32
- Calling System or Station Speed Dial Numbers
  32
- Chain Dialing Speed Dial Numbers
  33
- Saved Number Redial
  34
- DTMF Tone Dialing with * and
  35
- Tone/Pulse Dialing
  35
- Privacy Override
  36
- Privacy Button
  36
- Privacy Release
  37
- Intercom Calls
  37
- Handsfree Answerback
  39
  - Handsfree Answerback Volume Control
    39
- Microphone Cut-Off
  39
- Off-Hook Call Announce (OCA)
  40
  - Forced Disconnect
    40
  - OCA Volume Control
    41
- Call Transfer with Camp-On
  41
  - Answering a Transferred Call
    42
- Conference Calls
  44
  - Conference with Stations and CO Lines
    44
  - Conference with Stations Only
    45
- Call Forward
  46
  - Call Forward-All Calls
    46
  - Call Forward-Busy
    47
  - Call Forward-No Answer
    47
  - Call Forward-Busy/No Answer
    48
  - Call Forward-Fixed
    49
- Call Hold
  50
  - Call Park
    50
- Exclusive Hold
  51
- Call Pickup
  52
  - Directed Call Pickup
    52
- Do Not Disturb
  53
- Automatic Callback
  54
  - CO Line Queuing with Automatic Callback
    55
- Account Code Calls
  56
Paging

58
- All Call Page Button
  59
- Door Phone
  60
- Handsfree Monitoring
  61
- Alarm Reset
  62
- Background Music (BGM) over Telephone Speakers
  62
- Background Music (BGM) over External Speakers
  63
- Direct Inward System Access (DISA)
  64
  - DISA Security Code Entry/Change/Cancel
    65
- Direct Station Selection Buttons (Hotline)
  66
- Door Lock
  66
- Message Waiting
  67
- Night Transfer
  68
- Override Calls
  69
- Speakerphone
  70
  - Outside Calls
    70
  - Tone/Voice First Signaling
    71
  - Intercom Calls
    71
- Microphone Control
  72
- Two (Tandem) CO Line Connection
  73
  - Supervision
    74
- Timed Reminders
  74
- Toll Restriction Override
  75
- Toll Restriction Override Code Revision
  76
- Automatic Hold
  76
- User Programmable Feature Buttons
  77
- TABLE 2-A Feature Access Code List
  79
Chapter 3 Toshiba Vp Integration

83
APPENDIX A Series Button Designations

87
Appendix B

91
- Feature Access Code Record
  91
- Speed Dial Code Assignments
  94
- Account Codes
  95

Strata DK56 User Manual (85 pages)

ELECTRONIC TELEPHONE

Brand: Strata | Category: Telephone | Size: 0 MB

Table of Contents
3
Subject Page
4
Introduction

7
- General Description
  7
- Purpose
  7
- Organization
  7
- How to Use this Guide
  8
Index

8
Chapter 1 General Information

11
- Purpose
  11
- Feature Buttons
  11
- Volume Controls
  15
- LED Indications
  15
- Feature Operation
  17
  - Outside Calls
    17
Chapter 2 Feature Operation

17
- On-Hook Dialing
  19
  - Outside Calls
    19
  - Intercom Calls
    19
- Group Listening
  20
- Automatic Off-Hook Selection
  21
- Repeat Last Number Dialed
  21
- Automatic Busy Redial
  21
- Speed Dial
  23
- Saved Number Redial
  28
- DTMF Tone Dialing with * and
  28
- Tone/Pulse Dialing
  29
- Privacy Override
  29
- Privacy Button (Release 3 and Higher)
  30
- Privacy Release
  30
- Intercom Calls
  31
- Handsfree Answerback
  32
- Microphone Cut-Off
  33
- Off-Hook Call Announce (OCA)
  33
- Forced Disconnect
  34
- Call Transfer with Camp-On
  34
  - Answering a Transferred Call
    35
- Conference Calls
  37
  - Conference with Stations and CO Lines
    37
  - Conference with Stations Only
    38
- Call Forward
  39
- Call Hold
  42
  - Call Park
    43
- Exclusive Hold
  44
- Call Pickup
  44
  - Directed Call Pickup
    45
- Do Not Disturb
  46
- Automatic Callback
  46
  - CO Line Queuing with Automatic Callback
    47
- Account Code Calls
  48
Paging

51
- All Call Page Button
  52
- Door Phone
  52
- Handsfree Monitoring
  54
- Alarm Reset
  54
- Background Music (BGM) over Telephone Speakers
  55
- Background Music (BGM) over External Speakers
  55
- Direct Inward System Access (DISA) (Release 2 and Higher)
  56
  - DISA Security Code Entry/Change/Cancel
    57
- Direct Station Selection Buttons (Hotline)
  58
- Door Lock
  58
- Message Waiting
  59
- Night Transfer
  60
- Override Calls
  61
- Speakerphone
  62
  - Outside Calls
    62
  - Tone/Voice First Signaling
    63
    
    Intercom Calls
    63
  - Microphone Control
    64
  - Two (Tandem) CO Line Connection
    65
    
    Supervision
    66
  - Timed Reminders
    66
  - Toll Restriction Override/Traveling Class
    67
  - Toll Restriction Override/Traveling Class Code Revision
    68
  - Automatic Hold
    68
  - User Programmable Feature Buttons
    69
  - A Feature Access Code List
    71
- Toshiba Vp Integration
  74
  - Using the Toshiba VP System
    74
  - Call Forward
    74
    
    Voice Mail Identification Code
    74
Chapter 3 Toshiba Vp Integration

74
- Call Forward to Toshiba VP Voice Systems
  75
- Message Retrieval
  76
- Centrex Application
  78
  - General
    78
    
    Flexible Intercom Numbering
    78
    
    Centrex Feature Buttons
    78
    
    Ringing Repeat
    78
    
    Delayed Ringing
    78
Chapter 4 Centrex Application

78
Appendix

79
- Customized Listings
  79
  - Feature Access Code Record
    79
  - Speed Dial Code Assignments
    80
    
    System Speed Dial Code Assignments
    80
    
    Station Speed Dial Code Assignments
    80
  - Account Codes
    81
  - Paging
    81
Glossary

82

Strata DK56 User Manual (35 pages)

Data interface guide

Brand: Strata | Category: Telephone | Size: 0 MB

Table of Contents
3
Introduction

5
- General Description
  5
- Organization
  5
- Supporting Documentation
  5
- Acronyms
  6
Chapter 1 Data Hardware Requirements

7
Chapter 2 User Instructions

13
Chapter 3 Mode Definitions

28
- S-Registers
  29
- Dialing Modifiers
  29
- Communications Mode (On-Line State)
  30
- Switching between Modes
  30
- DIU Data Speed (Baud Rate)
  31
- DIU Default Communication Parameters
  31
Table

32
DIU at Command Set

32
DIU Result Code Set

33
DIU S-Register Set

34
DIU Dialing Modifier Set

35

Strata DK56 User Manual (31 pages)

Brand: Strata | Category: Telephone | Size: 0 MB

Table of Contents
3
Introduction

4
- General Description
  4
- Purpose
  4
- Organization
  4
Feature Operation

5
- Outside Calls
  5
Appendix

6
- Customized Listings
  6
- Account Codes
  8
- Paging
  8
- Intercom Calls
  9
- Automatic Callback
  10
- Call Forward
  11
- Call Hold/Park
  12
- Call Transfer with Camp-On
  13
- Conference Calls
  14
- Door Phone
  15
- Flash CO Line
  17
- Account Code Calls
  17
- Message Waiting Indication
  19
- Override Calls
  20
Paging

21
- Repeat Last Number Dialed
  22
- Speed Dial
  22
- Tone/Voice First Signaling
  23
- CO Line Queuing
  24
- Call Pickup
  25
- Direct Inward System Access
  25
- Toll Restriction Override/Traveling Class
  27
- Figure
  30
- Sample Page
  30

Strata DK56 Quick Reference Manual (4 pages)

Brand: Strata | Category: Telephone | Size: 0 MB

STRATA DK56 Quick Reference Manual (5 pages)

Brand: STRATA | Category: Telephone System | Size: 0 MB

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