Guarantee - SAGEMCOM D790 User Manual

Guarantee

Terms and Conditions for United Kingdom
& Ireland only
In order to apply the guarantee, or for technical assistance, you should
contact the Sagemcom Helpdesk (0845 0900 316) or the retailer you
purchased your equipment from.
Please make sure that you use your equipment only for the purpose for which
it was designed and under normal usage conditions.
Sagemcom do not accept any liability for the equipment if used outside the
frame of its original designed purpose or any consequence that may arise
from this usage.
Should any malfunction arise, the Sagemcom Helpdesk or your retailer will
advise you how to proceed.
A) General Guarantee conditions
Sagemcom undertakes to remedy by repair or exchange at its own
convenience, free of charge for labour and replacement parts, any defects in
the equipment during the guarantee period of 12 (twelve) months or 3 (three)
months for accessories, from the date of original invoice of the Equipment,
where those defects are a result of faulty workmanship.
Unless the customer has concluded with Sagemcom a maintenance contract
in respect of the equipment which specifically provides for repairs to be
carried out at the customer`s premises, the repairs will not be carried out on
the equipment at the customer premises.
The customer must however return the defective equipment at his/her own
expense, to the address supplied by the Sagemcom Helpdesk or by the
retailer.
In the case that a product needs to be sent in for a repair, it must always be
accompanied by a proof of purchase (which is not altered, written on or in any
way made illegible) showing that the product is still under guarantee. In the
case that no proof of purchase is enclosed, the Sagemcom repair centre will
use the production date as its reference for establishing the guarantee status
of the product.
Apart from all legal obligatory rules, Sagemcom, do not give any Guarantee,
either implicit or explicit which is not set force in the present section, and can
not be held responsible for any direct or indirect, material or immaterial
damage, either in or out of the frame of the present guarantee.
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