Konica Minolta PagePro 1350EN User Manual
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Konica Minolta PagePro 1350EN User Manual

Konica Minolta PagePro 1350EN User Manual

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PagePro 1350EN
™
User's Guide
4136-9562-01A
1800813-001B

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Summary of Contents for Konica Minolta PagePro 1350EN

  • Page 1 PagePro 1350EN ™ User’s Guide 4136-9562-01A 1800813-001B...

  • Page 2: Copyright Notice

    Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS TECHNOL- OGIES, INC. All other trademarks and registered trademarks are the property of their respective owners.

  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the...

  • Page 4: For Eu Member States Only

    11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis- tent with 48 C.F.R.

  • Page 5: Table Of Contents

    Contents 1 Introduction ....................... 1 Getting Acquainted with Your Printer 2 Printer Parts Front View 2 Rear View 2 About the Indicator Functions 3 Indicator Functions Continuing a Print Job after an Error Message 3 Printing a Test Page 3 Cancelling a Print Job 4 About the Software Utilities CD-ROM 5 PCL Drivers.
  • Page 6 Displaying PCL 6 Printer Driver Settings 12 Displaying Settings under Windows XP/Server 2003 Displaying Settings under Windows 2000/Me/98SE/NT 4.0 Using the PCL 6 Printer Driver 13 Common Buttons OK 13 Cancel 13 Apply 13 Help 13 Easy Set 13 Page Layout 13 Printer Figure 13 Setup Tab Paper Tab...
  • Page 7 Printer Setting Tab (USB and Parallel) Counter Tab Configuration Tab Using the Status Display Recognizing Status Display Alerts 26 Recovering from a Status Display Alert 27 Closing the Status Display 27 5 Using Media ..................... 29 About Media 30 What sizes/weights of media can I use? What type and amount of media can I load? Media Storage Media Not Suitable for Printing...
  • Page 8 9 Installing Accessories ..................73 Introduction 74 Antistatic Protection 74 Dual In-Line Memory Module (DIMM) 75 Installing a DIMM A Appendix ......................77 Safety Specifications 78 Technical Specifications 78 Printer Consumables Life Expectancies Chart Contents...

  • Page 9: Introduction

    Introduction...

  • Page 10: Getting Acquainted With Your Printer

    Getting Acquainted with Your Printer Printer Parts The following drawings illustrate the parts of your printer referred to through- out this guide, so please take some time to become familiar with them. Front View 1—Top cover 2—Output tray 3—Control panel 4—Imaging cartridge (Toner cartridge plus Drum car- tridge)

  • Page 11: About The Indicator Functions

    About the Indicator Functions Indicator Functions The control panel has two indicators and one button. The control panel indicators provide information on the status of the printer. 1—Ready indicator 2—Error indicator 3—Cancel button The Cancel button allows you to: Continue a print job after an error message Print a test page Cancel a print job...

  • Page 12: Cancelling A Print Job

    Configuration Page: Hold the Cancel button down for a second and then press press the Cancel key twice. PCL Font List: Hold the Cancel button down for a second and then press press the Cancel key three times. See also “Printing Special Pages” on page 24. Cancelling a Print Job You can cancel a print job that is currently being processed.

  • Page 13: About The Software Utilities Cd-Rom

    Use/Benefit Crown Print Monitor for Windows Using the TCP/IP protocol, print jobs can be sent directly to the printer. For details, refer to the PagePro 1350EN Reference Guide on the Utilities & Documentation CD-ROM. PageScope Net Care Printer management functions such as status monitoring and network settings can be accessed.
  • Page 14 Utility Use/Benefit Peer-to-Peer Printing tool Setups for peer-to-peer printing in Windows 98, Windows 98SE and Win- dows Me. Peer-to-peer printing refers to printing direcly to a device on the network instead of through the Server. For details, refer to the Peer-to-peer Printing Tool User’s Guide on the Utili- ties &...

  • Page 15: System Requirements

    System Requirements Personal computer – Pentium 2: 400 MHz (Pentium 3: 500 MHz or higher is recommended) Operating System – Microsoft Windows XP Home Edition/Professional (Service Pack 1 or later; Service Pack 2 or later is recommended), Windows Server 2003, Windows 2000 (Service Pack 4 or later), Win- dows Me, Windows 98SE, Windows NT 4.0 (Service Pack 6) Free hard disk space –...

  • Page 16: Selecting Driver Defaults

    From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the KONICA MINOLTA PagePro 1350EN or KONICA MINOLTA PagePro 1350EN 5e printer icon and choose Printing Preferences. Select the default settings for your printer, such as the default media for- mat you use, on the appropriate tabs.

  • Page 17: Uninstalling The Printer Driver

    Uninstalling the Printer Driver This section describes how to uninstall the KONICA MINOLTA PagePro 1350EN printer driver if necessary. Close all applications. From the Start menu, choose Programs (Windows XP: All Programs), then KONICA MINOLTA PagePro 1350EN, and then KONICA MINOLTA PagePro 1350EN Uninstall.
  • Page 18 Uninstalling the Printer Driver...

  • Page 19: Working With The Pcl 6 Printer Driver

    Working with the PCL 6 Printer Driver...

  • Page 20: Displaying Pcl 6 Printer Driver Settings

    In Pick a category, click Printers and Other Hardware. In Pick a task…, click View installed printers or fax printers. In the Printers and Faxes directory, select the KONICA MINOLTA PagePro 1350EN printer icon. To display the printer driver settings, from the File menu, click Printing Preferences..

  • Page 21: Using The Pcl 6 Printer Driver

    Using the PCL 6 Printer Driver Refer to the printer drivers online help for information on all of the functions. Common Buttons The buttons described below appear on each tab. Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made.

  • Page 22: Setup Tab

    Setup Tab The Setup tab allows you to Print several pages of a document on the same page (n-up printing) Provide a watermark on printed documents Design custom watermarks Specify manual duplex printing Specify the paper source Define the type of media Print using a form overlay Create/edit a form overlay Paper Tab...

  • Page 23: Device Options Setting Tab

    Device Options Setting Tab The Device Options Setting tab allows you to Specify the total amount of memory installed in the printer View version and copyright information about the printer driver Using the PCL 6 Printer Driver...
  • Page 24 Using the PCL 6 Printer Driver...

  • Page 25: Working With The Pcl 5E Printer Driver

    Working with the PCL 5e Printer Driver...

  • Page 26: Displaying Pcl 5E Printer Driver Settings

    In Pick a category, click Printers and Other Hardware. In Pick a task…, click View installed printers or fax printers. In the Printers and Faxes directory, select the KONICA MINOLTA PagePro 1350EN 5e printer icon. To display the printer driver settings, from the File menu, click Printing Preferences..

  • Page 27: Using The Pcl 5E Printer Driver

    Using the PCL 5e Printer Driver Refer to the printer driver’s online help for information on all of the functions. Common Buttons The buttons described below appear on each tab. Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made.

  • Page 28: Advanced Document Settings Dialog Box (Windows Xp/Server 2003/ 2000)

    Device Settings Tab (Windows XP/Server 2003/2000) The Device Settings tab is in a different location and must be called up as fol- lows: Click the KONICA MINOLTA PagePro 1350EN 5e printer icon. From the File menu, click Properties. Click the Device Settings tab.

  • Page 29: Page Setup Tab (Windows Nt 4.0)

    Device Settings Tab (Windows NT 4.0) The Device Settings tab is integrated in a different system sector and must be called up separately. Select the KONICA MINOLTA PagePro 1350EN 5e printer icon. From the File menu, click Properties. Click the Device Settings tab.
  • Page 30 Using the PCL 5e Printer Driver...

  • Page 31: Working With The Status Display

    Working with the Status Display...

  • Page 32: Working With The Status Display

    MINOLTA PagePro 1350EN, and then KONICA MINOLTA PagePro 1350EN status. Windows 2000/Me/98SE/NT 4.0—From the Start menu, choose Pro- grams, then KONICA MINOLTA PagePro 1350EN, and then KONICA MINOLTA PagePro 1350EN status. Altering the Size of the Status Display Window From the Display menu, choose Reduce to decrease the size of the win-...

  • Page 33: Opening The Control Panel

    When your printer is connected to a network by means of the Ethernet interface, choosing ‘Printer Setting’ automatically opens the Page- Scope web connection. For details, refer to the Reference Guide on the PagePro 1350EN Utlities & Documentation CD-ROM. Paper tab The Paper tab allows you to...

  • Page 34: Counter Tab

    Counter Tab The Counter tab allows you to Check the status of papertrays and toner. Configuration Tab The Configuration tab summarizes the most important printer settings for quick reference. No settings can be specified on this tab. Using the Status Display When the background of the right-hand printer graphic is green, the printer is in standby mode or a job is printing normally.

  • Page 35: Recovering From A Status Display Alert

    Recovering from a Status Display Alert When the Status Display notifies you of a printing problem, double-click on its icon to open the Status Display. The Status Display identifies which printer has an error and what type of error has occurred. Closing the Status Display To close the Status Display from the File menu, choose Exit.
  • Page 36 Closing the Status Display...

  • Page 37: Using Media

    Using Media...

  • Page 38: About Media

    About Media What sizes/weights of media can I use? Media Media Size Weights Millimeters Inches 210.0 × 297.0 8.2 × 11.7 60–90 g/m² (16–24 lb) 182.0 × 257.0 7.2 × 10.1 B5 (JIS) 148.0 × 210.0 5.9 × 8.3 215.9 × 355.6 8.5 ×...

  • Page 39: What Type And Amount Of Media Can I Load

    What type and amount of media can I load? Media Source/Maximum Amount Input Capacity Media Type Tray 1 Manual Feed Tray Plain 250 sheets 1 sheet 60–90 g/m (16–24 lb) Paper Special Envelopes 10 sheets 1 sheet Media Label sheets 10 sheets 1 sheet Letter head...

  • Page 40: Media Not Suitable For Printing

    Before purchasing a large quantity or special media, do a trial printing with the same media and check the print quality. Media Not Suitable for Printing Note Do not use the media types listed below. These could cause poor print quality, media jams, or damage to the printer.

  • Page 41: What Is The Guaranteed Imageable (Printable) Area

    Acidic Any other media that is not approved Use media that is Suitable for plain-paper laser printers, such as standard paper What is the guaranteed imageable (printable) area? Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion.

  • Page 42: Loading Media

    Loading Media How do I refill Tray 1? Refill the tray only when it is completely empty. Remove the tray cover from Tray 1. Squeeze the right paper guide and open the paper guides. Load the media lengthwise and printing-side up in the tray. A maximum of 250 sheets (75 g/m [20 lb] plain paper) can...

  • Page 43: How Do I Refill The Manual Feed Tray

    How do I refill the manual feed tray? When using the manual feed tray, the sheet of paper must be fed in one at a time. Make sure that the tray cover is properly attached to Tray 1. Open the paper guides. Insert the sheet of paper as far as possible into the manual feed tray with the side to be printed...

  • Page 44: Printing On Media

    Printing on Media How do I load and print custom media? Do not use custom media that does not have approved dimensions Width: 76 mm (3") up to 216 mm (8.5") Length: 127 mm (5") up to 356 mm (14") In the printer driver (Setup tab/Media Type option), select Plain Paper.
  • Page 45 Use envelopes that are Common office envelopes with diagonal joints, sharp folds and edges, and ordinary gummed flaps Approved for laser printing In the printer driver (Setup tab/Media Type option), select Envelope. Select the size of the envelope (Paper tab/Original Document Size option).

  • Page 46: How Do I Load And Print Labels

    Note Print envelopes on the front address side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded. Recheck the paper guides to make sure they are adjusted to the width of the envelopes.

  • Page 47: How Do I Load And Print Postcards

    Are precut OK to use Do not use Full page labels (uncut) Use label sheets that are Recommended for laser printers In the printer driver (Setup tab/Media Type option), select Thick Paper. Select the size of the label (Paper tab/Original Document Size option). Remove the tray cover from Tray 1.

  • Page 48: How Do I Load And Print Thick Stock

    Remove the tray cover from Tray 1. Place the postcards on a flat surface, and flatten them by pressing down the corners. Remove any media in Tray 1. Load the postcard media lengthwise and printing-side up in Tray 1. Adjust the paper guides to the width of the postcards. Note Improperly adjusted guides may cause poor print quality, media jams, or printer damage.

  • Page 49: How Do I Load And Print Transparencies

    How do I load and print transparencies? Note Using unsupported transparency media such as coated color transparencies will result in damaging the printer and in voiding your warranty. Remove transparency media as soon as possible from the output tray to avoid static buildup.

  • Page 50: Manual Duplexing

    Manual Duplexing Select paper with high opacity for duplex (2-sided) printing. For best results, print a small quantity to make sure the opacity is acceptable. How do I manually duplex? Media jams may occur if the printed sheet(s) reinserted are not entirely flat.

  • Page 51: Replacing Consumables

    Replacing Consumables...
  • Page 52 When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific printer type, as listed in the table below. You can find your printer type and the toner cartridge part numbers on the consum- ables reorder label on the inside of the front cover of your printer.

  • Page 53: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When it is time to replace the toner cartridge, “Toner Cartridge Low” displays in the Status Display. The supplies status indication in the Status Display is only a reference. Printing can continue even though the warning appears. However, printing gradually fades out, so replace the toner cartridge as soon as possible.
  • Page 54 Move the lever on the toner car- tridge in the direction of the arrow. Using both hands, separate the toner cartridge and drum car- Toner cartridge tridge. Drum cartridge Replacing the Toner Cartridge...
  • Page 55 Note When separating the toner cartridge and drum cartridge, keep them level. Do not touch the OPC drum under the flap of the drum cartridge, otherwise decreased image quality may result. Do not touch any metal parts of the drum cartridge and toner cartridge, otherwise damage from static electricity may result.
  • Page 56 Remove a new toner cartridge from its box. Do not throw away the box. It may be used to pack the used toner car- tridge. Holding it firmly with both hands, rock the toner cartridge left and right, to distribute the toner evenly.
  • Page 57 Holding both the toner cartridge and the drum cartridge in your hands, align the colored guide on the drum cartridge with the matching colored projection on the toner cartridge to fit the two cartridges together. Align the imaging cartridge with the guides in the printer, and then insert the cartridge.

  • Page 58: Replacing The Drum Cartridge

    Replacing the Drum Cartridge When the printed documents become faint or blurred, the drum cartridge may be at the end of its life. The drum cartridge has a capacity of about 16,000 (one-page jobs) to 20,000 (continuous printing) letter/A4 pages (at an average of 5% or less toner cov- erage).
  • Page 59 Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge. Move the lever on the toner car- tridge in the direction of the arrow. Using both hands, separate the toner cartridge and drum car- Toner cartridge tridge.
  • Page 60 Do not throw away the box. It will be used to pack the used drum car- tridge. Holding both the toner cartridge and the drum cartridge in your hands, align the colored guide on the drum cartridge with the matching colored projection on the toner cartridge to fit the two cartridges together.
  • Page 61 Press on the front cover grip and close the front cover. Replacing the Drum Cartridge...
  • Page 62 Replacing the Drum Cartridge...

  • Page 63: Maintaining The Printer

    Maintaining the Printer...

  • Page 64: Cleaning The Printer

    Cleaning the Printer Exterior Note Never spray cleaning solutions directly on the printer’s surface; the spray could penetrate through the air vents of the printer and damage the internal circuits. CAUTION Do not spill water or detergent into the printer, otherwise the printer will be damaged and an electric shock may occur.

  • Page 65: Pick-Up Roller

    Pick-up Roller Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. Grab the front cover grip and open the front cover. Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge. Note Do not expose the imaging cartridge to light for a long...
  • Page 66 Wipe the pick-up roller with a soft, dry cloth. Align the imaging cartridge with the guides in the printer, and then insert the cartridge. Note Do not insert the imaging cartridge at an angle or with extreme force; otherwise, the printer may be damaged.

  • Page 67: Troubleshooting

    Troubleshooting...

  • Page 68: Indicator Messages

    Indicator Messages The control panel indicators (Ready, Error) provide information about your printer and help you locate each problem. The indicators may show six types of signals: Slow blinking—1 blink every 2 seconds Blinking—1 blink per second Rapid blinking—2 blinks per second Alternate blinking—Alternate Status Message Status messages indicate the current condition of the printer.
  • Page 69 Unapproved toner car- Install a tridge installed. KONICA MINOLTA toner cartridge. Note If a toner cartridge used is of an unapproved type, cleaning will be performed after each page is printed, which reduces the print speed. Indicator Messages...

  • Page 70: Error Messages

    Error Messages These messages indicate errors which you must correct before a print job can continue or the printer status returned to “Ready”. Ready Error Condition Action indicator indicator (green) (orange) Blinking Memory Overflow or Job Hold down the Cancel too Complex button for more than 5 seconds to cancel the...
  • Page 71 Ready Error Condition Action indicator indicator (green) (orange) Rapid blinking alter- No media in the tray Load the appropriate nately specified in the printer type of media into driver. Tray 1 or the manual feed tray, and then press the Cancel but- ton (less than 5 sec- onds.) Media size error...

  • Page 72: Service Messages

    Ready Error Condition Action indicator indicator (green) (orange) Blinking Media jam Clear the jam, close the front cover, and then continue with the print job. Front cover or top cover Close the front cover is open. or top cover. Service Messages This message indicates a more serious fault that can only be corrected by a customer service engineer.

  • Page 73: Clearing Jams

    Clearing Jams Understanding the printer’s media path will help you locate media jams. Manual feed Transfer roller Feed roller Pick-up roller Tray 1 Open the front cover. Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge. Note Do not expose the imaging cartridge to light for a long period...
  • Page 74 Pull out the jammed media along the feeding direction. Note If media is jammed in the fusing unit, pull the media downward to remove CAUTION The fusing unit is extremely hot. Touching any part near the fusing unit may result in burns. Do not touch the image transfer roller inside the printer, otherwise decreased image quality may...
  • Page 75 Align the imaging cartridge with the guides in the printer, and then insert the cartridge. Note Do not insert the imaging cartridge at an angle or with extreme force, otherwise the printer may be damaged. Close the front cover. Clearing Jams...

  • Page 76: Solving Problems-Printing Quality

    Solving Problems-Printing Quality Symptom Cause Solution Blank page The toner cartridge may be Remove the toner cartridge defective. and check it for damage. Replace the toner cartridge, if necessary. Black page The toner cartridge may be Remove the toner cartridge defective.
  • Page 77 Symptom Cause Solution Print too dark The toner cartridge may be Remove the toner cartridge defective. and check it for damage. Replace the toner cartridge, if necessary. Blurred The toner cartridge may be Remove the toner cartridge background defective. and check it for damage. Replace the toner cartridge, if necessary.
  • Page 78 Symptom Cause Solution White or black The toner cartridge may be Remove the toner cartridge lines defective. and check it for damage. Replace the toner cartridge, if necessary. Dark lines on The transfer roller is dirty. Contact your local vendor. the edges.

  • Page 79: Note For Windows Me/98Se Usb Users

    Note for Windows Me/98SE USB users When you are using a USB connection and you cannot select the USB port during the installation of the KONICA MINOLTA PagePro 1350EN driver and utilities in Windows Me or Windows 98SE, cancel the CD-ROM installation procedure and remove the PagePro 1350EN Utilities &...
  • Page 80 (second) ‘Add New Hardware’ wizard displays. Now, select Cancel. Do not install the printer driver using the (second) wizard! Browse the PagePro 1350EN Utilities & Documentation CD-ROM and double-click on setup.exe. Proceed with the driver installation. You should now be able to select ‘USB001’.
  • Page 81 Installing Accessories...

  • Page 82: Installing Accessories

    Introduction Note Use of accessories not manufactured or supported by KONICA MINOLTA will void your warranty. This chapter provides information about the following accessory. Dual In-Line 128 MB DIMM (unbuffered) Memory Modules (DIMMs) Note Installing accessories always requires that the printer and accessories are turned off and unplugged during installation.

  • Page 83: Dual In-Line Memory Module (Dimm)

    Dual In-Line Memory Module (DIMM) You may need additional memory for complex graphics, and for duplex printing. Dual in-line memory modules (or DIMMs) are compact circuit boards with sur- face-mount memory chips. Your printer comes with 32 MB SDRAM printer memory on board. However, you can upgrade to a maximum of 160 MB of RAM through the installation of an additional DIMM.
  • Page 84 Unhook the tab on the inside of the right cover by inserting your finger from the bottom of the printer, then pressing on the tab backward. Remove the right cover by lifting it up and out. Remove the two screws at the top of the inner metal panel, and then loosen the screw at the front tab.

  • Page 85: A Appendix

    Appendix...

  • Page 86: Safety Specifications

    Safety Specifications Printer Safety standards U.S. model UL 60950, CSA C22.2 No. 60950 European model EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950 (IEC 60950) China model GB 4943 EMC standards U.S. model FCC part 15 subpart B class B ICES-003 European model EU Directive 89/336/EEC...
  • Page 87 Media sizes • Paper—Letter, Legal, Executive, G Letter, Statement, Folio, Letter Plus, UK Quarto, Foolscap, G Legal, 16K, A4, A5, B5 JIS, Chi- nese 16K, Chinese 32K, custom paper sizes • Envelopes—#10, Monarch, DL, C5, C6, B5 (ISO), Choukei-3Gou and Choukei-4Gou •...

  • Page 88: Consumables Life Expectancies Chart

    Consumables Life Expectancies Chart Item Average Life Expectancy (in Simplex Pages) Toner Cartridge Starter Cartridge : Average Cartridge Yield 1,500 standard pages Replacement Cartridge (Standard Capacity): Average Cartrdige Yield 3,000 standard pages. Replacement Cartridge (High Capacity): Average Cartridge Yield 6,000 standard pages. Declared yield value in accordance with ISO/ IEC 19752 The toner cartridge life will be shorter...
  • Page 89 Technical Specifications...
  • Page 90 Technical Specifications...
  • Page 91 Index Accessories 74 Electrostatic discharge 74 DIMMs 75 Additional memory 75 Antistatic protection 74 Indicator 3 Error messages 62 Service messages 64 Cleaning Status message 60 Exterior 56 Pick-up Roller 57 Loading Media 31, 34 Drum cartridge Replacing 50 Dual in-line memory modules 75 Manual Duplexing 42 Duplex 42 Media...
  • Page 92 Size 30 Storage 31 Type 31 Weight 30 Page margins 33 Paper tab 14, 19 Printable area 33 Printer Parts 2 Printer driver 13, 19 Paper tab 14, 19 Quality tab 14, 20, 21 Setting 12, 18 Setup tab 14, 20, 25, 26 Printing Envelope 36 Label 38...

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