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Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All other trademarks are the property of their respective owners.
Introduction Thank you for contacting a technical support representative to obtain information about returning your printer for warranty exchange. Follow these instructions very carefully. If you need additional assistance, refer to the General Information Guide (included with the original printer) or printer.konicaminolta.com for worldwide sources of service and support.
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Unpack the Exchange Printer Attention Use caution when unpacking the exchange printer, so the packaging (including the tape) can be used to repack the printer to be returned. Unpack the exchange printer. Remove the tape from the outside of the exchange printer.
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Open the media tray on the exchange printer and remove the remaining tape and packing materials. Prepare the Original Printer Turn off the original printer, unplug the power cord, and remove the interface cable(s). Prepare the Original Printer...
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Remove the media from the original printer’s tray and then slide in the output tray. Move the Imaging Cartridge Remove the imaging cartridge (which includes both the toner cartridge and the drum cartridge) from the original printer. Move the Imaging Cartridge...
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Insert the imaging cartridge in the exchange printer. Move the Imaging Cartridge...
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Finish Setting Up the Exchange Printer Fill the media tray with paper and then pull out the output tray. Finish Setting Up the Exchange Printer...
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Plug in the power cord, connect the interface cable(s), and then turn on the printer. Finish Setting Up the Exchange Printer...
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Replace the packing tape on the front of the original printer, and then close the media tray. Replace the packing tape on the outside of the original printer. Repack the Original Printer...
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Authorization) number you received from your customer support representative on the outside of the carton before calling the shipper for pickup. Ship the printer, using the shipper and shipping label provided with the exchange printer. Repack the Original Printer If the RMA number is not prominently visible on the outside...
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