Frequently Asked Questions - D-Link DHP-W310AV Quick Installation Manual

Frequently Asked Questions

Q: Why can't my DHP-W310AV find my Powerline network?
• Be sure you are plugging directly into a wall outlet. Plugging into
anything else may slow or stop the connection.
• The electrical wiring must have a direct connection. For example,
Powerline connections may not be available across a street or to
different units in an apartment building.
Q: My connection is erratic and sometimes cuts out or is slow, why?
• Try to keep nearby outlets free of other devices, especially chargers
and hair dryers, to minimize electrical interference.
Q: How do I find my wireless network? Why does it have such a weird
name? Can I change it?
• You can find the Wi-Fi name (SSID) and password on the Wireless
Configuration Card. Common names and passwords like dlink or
password are avoided for security purposes.
• You can change your wireless settings by navigating a web brows-
er to http://dlinkapWXYZ.local. then Setup then Wireless Settings.
WXYZ is an example, the real address is on your configuration card.
Q: Can I use only the DHP-W310AV to get online?
• At least two Powerline devices work together to create a network.
They communicate over your electrical wiring, but you still need an
Internet connection from a router and/or modem.
Q: Can I use more than one DHP-W310AV device at a time?
• Yes you can! D-Link offers a host of Powerline devices that include
adapters, extenders, and routers.
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DHP-W310AV