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D-Link DHP-W311AV User Manual

Powerline av 500 wireless n mini starter kit
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Version 1.0 | 10/31/2012
User Manual
Powerline AV 500 Wireless N Mini Starter Kit
DHP-W311AV (DHP-308AV & DHP-W310AV)

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  Summary of Contents for D-Link DHP-W311AV

  • Page 1 Version 1.0 | 10/31/2012 User Manual Powerline AV 500 Wireless N Mini Starter Kit DHP-W311AV (DHP-308AV & DHP-W310AV)
  • Page 2: Table Of Contents

    7 ..................40 ® PLC Settings ..................21 Using Windows Vista ..................43 ® Advanced ......................22 Configuring Wireless Security............45 MAC Address Filter................22 Using Windows XP ..................47 ® Advanced Wireless ................23 Configuring WPA-PSK .................48 User Limit ....................24 Troubleshooting ................50 Tools ........................25 D-Link DHP-W311AV User Manual...
  • Page 3 What is Wireless? ...................53 How does wireless work? ..............53 Wireless Local Area Network (WLAN) ...........53 Networking Basics ................56 Check your IP address ..................56 Statically Assign an IP address ..............57 Technical Specifications (DHP-W310AV) ........58 Technical Specifications (DHP-308AV) ...........60 D-Link DHP-W311AV User Manual...
  • Page 4: Product Overview

    Section 1 - Product Overview Product Overview Package Contents D-Link DHP-W310AV Powerline AV 500 Wireless N Mini Starter Kit D-Link DHP-308AV Powerline AV 500 Mini Adapter CAT5 Ethernet Cable (x2) CD-ROM with Software and User Manual Wi-Fi Configuration Card Wi-Fi Configuration Note...
  • Page 5: System Requirements

    Introduction The DHP-W311AV Powerline AV 500 Wireless N Mini Starter Kit includes a DHP-308AV and a DHP-W310AV that together allow you to connect both wired and wireless computers, high-definition TVs, networking devices, and gaming consoles using the most pervasive medium in your home - the electrical wiring.
  • Page 6 Power outlets and electrical wiring must all be part of the same electrical system. Certain electrical conditions in your home, such as wiring condition and configuration, may affect the performance of this product. Additional D-Link Powerline AV adapters are required to add new devices to the network. A minimum of two D-Link Powerline AV Network Adapters are required to create a network. Connecting this product to a power strip with a surge protector may adversely affect the performance of this product.
  • Page 7: Hardware Overview

    Section 1 - Product Overview Hardware Overview DHP-W310AV Connections ON/OFF Turns the device ON or OFF. RJ-45 10/100BASE-TX Ethernet Port Connects to Digital Media Devices, PCs, Game Consoles, Network Storage Devices D-Link DHP-W311AV User Manual...
  • Page 8 Button - For Wireless Router” on page 13. It can also be used to connect using Wi-Fi Protected Setup (WPS). To connect using WPS, press this button, then press the WPS button on your wireless client. D-Link DHP-W311AV User Manual...
  • Page 9 Wireless LED A solid light indicates that the wireless segment is ready. Powerline LED A solid light indicates that a Powerline connection is established. Ethernet LED A solid light indicates a connection to an Ethernet-enabled device. D-Link DHP-W311AV User Manual...
  • Page 10: Dhp-308Av

    Section 1 - Product Overview Hardware Overview DHP-308AV Connections RJ-45 10/100BASE-TX Ethernet Port Connects to Digital Media Devices, PCs, Game Consoles, Network Storage Devices Common Connect Button Use this button to set up a Powerline network. D-Link DHP-W311AV User Manual...
  • Page 11: Leds

    (after 5 minutes of inactivity) or seeking a Powerline connection. Powerline LED A solid light indicates that a Powerline connection is established. Ethernet LED A solid light indicates a connection to an Ethernet-enabled device. D-Link DHP-W311AV User Manual...
  • Page 12: Hardware Installation

    Connect the other Ethernet cable between your DHP-W310AV and your computer. Read the guidelines on the following pages, and continue to “DHP-W310AV Configuration” on page 16. Adding More Devices (optional) If you have more Powerline devices now or in the future, you may add them to your network in the same way as above. Be sure to press the Common Connect Button on the new device, then the Common Connect Button on the existing network. ROOM A ROOM B iPad Notebook Internet Router DHP-308AV DHP-W310AV D-Link DHP-W311AV User Manual...
  • Page 13: Wireless Installation Considerations

    (fish tanks), mirrors, file cabinets, brick, and concrete will degrade your wireless signal. 4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise. 5. If you are using 2.4GHz cordless phones or wireless products such as ceiling fans, lights, and home security systems, your wireless connection may degrade dramatically or drop completely. Make sure your 2.4GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the phone is not in use. D-Link DHP-W311AV User Manual...
  • Page 14: Powerline Installation Considerations

    4. Verify that your Powerline devices are electrically rated to operate with the power available in your location. 5. To help prevent against electrical shock, be sure to plug the power cables into properly grounded electrical outlets. D-Link DHP-W311AV User Manual...
  • Page 15: Safety

    Keep the device out of direct sunlight. Do not cover or block the vents on the device. Make sure that the device has adequate room for ventilation. Avoid placing the device near a heater or radiator. D-Link DHP-W311AV User Manual...
  • Page 16: Dhp-W310Av Configuration

    By default, Admin will be the User Name . Leave the password blank. If you receive a “Page Cannot be Displayed” error, please refer to “Troubleshooting” on page 50 for assistance. You will automatically proceed to the Setup heading after logging in. D-Link DHP-W311AV User Manual...
  • Page 17: Hybrid Link Setup

    Section 3 - Configuration Hybrid Link Setup Use the wizard’s on-screen incstructions to conveniently set up your network if you have not yet. You can also manually configure your network using Settings. Wi-Fi settings are covered at “Wireless Settings” on page 18 and Powerline settings are at “PLC Settings” on page 21. D-Link DHP-W311AV User Manual...
  • Page 18: Wireless Settings

    “Wireless Security” on page 36 for more information. Password: Choose a password that is strong. A good password uses both letters and numbers in unpredictable places. Example bad passwords could be password or 12345678. D-Link DHP-W311AV User Manual...
  • Page 19: Lan Settings

    Internet access. Contact your ISP regarding such requirements. LAN IPv6 Address This shows the current IPv6 address of the Settings: DHP-W310AV on your network. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W311AV User Manual...
  • Page 20: Lan Settings - Static Ip

    This is the Domain Name Server that looks up addresses on the Internet, you may have a specific one you need to connect to. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W311AV User Manual...
  • Page 21: Plc Settings

    Section 3 - Configuration PLC Settings This section will show you how to configure your new D-Link Powerline AV using the web-based configuration utility. Power Saving: Power save mode. Network You can set the name of your network and to make Name: it either public or private.
  • Page 22: Advanced

    Clear: Clear the rule from the list. Note you will have to save the settings in order for it to take effect. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W311AV User Manual...
  • Page 23: Advanced Wireless

    DHP-W310AV. Enabling this function allows compatibility with both 802.11n devices as well as 802.11b/g at the cost of speed. Disabling HT20/40 this will give higher speeds but only allow 802.11n devices to function. Coexistence: D-Link DHP-W311AV User Manual...
  • Page 24: User Limit

    Limit: limiting the number of devices that can connect to the DHP-W310AV. User Limit: Enter the maximum number of clients, between 1 and 32. Save Click Save Settings to save and activate the Settings: new changes. D-Link DHP-W311AV User Manual...
  • Page 25: Tools

    Authentication: a distorted image displayed on the screen to prevent online hackers and unauthorized users from gaining access to your device’s configuration. This feature is disabled by default. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W311AV User Manual...
  • Page 26: System

    Save button above. Reboot the Click to reboot the DHP-W310AV. Device: Clear Language Clears any language pack that is currently installed. For more about language packs, refer to “Firmware” on page 27. Pack: D-Link DHP-W311AV User Manual...
  • Page 27: Firmware

    You can upgrade the firmware of the DHP-W310AV from this page. Make sure the firmware you would like to use is on the local hard drive of your computer. Click Browse... to locate the firmware file to be used for the update. Please check the D-Link support site for firmware updates at http://support.dlink.com. You can download firmware upgrades to your hard drive from the D-Link support site.
  • Page 28: Time

    Minute, and Second and then click Save Settings. You can also click the Copy Your Computer’s Time Settings button at the bottom of the screen. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W311AV User Manual...
  • Page 29: System Check

    Internet connectivity. If you ping several common websites and all result in a timeout then there is likely an issue with your Internet connection. If the result says a site is alive, then your Internet connection is working. D-Link DHP-W311AV User Manual...
  • Page 30: Status

    Displays the MAC address and the private (local) IP settings for the DHP-W310AV. Wireless LAN: Displays the wireless MAC address and your wireless settings such as SSID and Channel. PLC: Shows the DHP-W310AV ’s Powerline Connection settings. D-Link DHP-W311AV User Manual...
  • Page 31: Logs

    Warning, Information. Select the types you want to view and click Save Settings. Save Log File: Save the log to your hard drive. First Page: Go to the first page of the log. Last Page: Go to the last page of the log. Previous: Go to the previous page of the log. Next: Go to the next page of the log. Clear: This button clears all current log content. D-Link DHP-W311AV User Manual...
  • Page 32: Statistics

    Section 3 - Configuration Statistics The DHP-W310AV keeps statistics on the traffic that passes through it. You can view the amount of packets that pass through the LAN and wireless portions of the network. The traffic counter will reset if the DHP-W310AV is rebooted. D-Link DHP-W311AV User Manual...
  • Page 33: Wireless

    Shows how long that device has been connected to the DHP-W310AV. Mode: Shows the mode the device is using to connect to your DHP-W310AV. This should be 11b, 11g, or 11n. Rssi (%): This shows the strength of your device’s connection. D-Link DHP-W311AV User Manual...
  • Page 34: Ipv6

    Section 3 - Configuration IPv6 This section will display all of your IPv6 Internet and network connection details. D-Link DHP-W311AV User Manual...
  • Page 35: Support

    Section 3 - Configuration Support Click on a link in the Support heading for more information on each section of the firmware. D-Link DHP-W311AV User Manual...
  • Page 36: Wireless Security

    – alphanumeric characters) format. ASCII format is provided so you can enter a string that is easier to remember. The ASCII string is converted to HEX for use over the network. Four keys can be defined so that you can change keys easily. D-Link DHP-W311AV User Manual...
  • Page 37: What Is Wpa

    This key must be the exact same key entered on your wireless bridge or DHP-W310AV. WPA/WPA2 incorporates user authentication through the Extensible Authentication Protocol (EAP). EAP is built on a more secure public key encryption system to ensure that only authorized network users can access the network. D-Link DHP-W311AV User Manual...
  • Page 38: Configuring Wep

    3. Next to WEP Encryption, select 64-bit or 128-bit encryption. 4. Next to WEP Key 1, enter a WEP key that you create. Make sure you enter this key exactly on all your wireless devices. 5. Next to Authentication, select Both or Shared Key. D-Link DHP-W311AV User Manual...
  • Page 39: Configuring Wpa/Wpa2Personal

    6. Click Save Settings at the top of the window to save your settings. If you are configuring the DHP-W310AV with a wireless adapter, you will lose connectivity until you enable WPA on your adapter and enter the same passphrase as you did on the DHP- W310AV. D-Link DHP-W311AV User Manual...
  • Page 40: Connecting To A Wireless Network

    1. Click on the wireless icon in your system tray (lower-right corner). Wireless Icon 2. The utility will display any available wireless networks in your area. D-Link DHP-W311AV User Manual...
  • Page 41 If you get a good signal but cannot access the Internet, check your TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. 4. The following window appears while your computer tries to connect to the router. D-Link DHP-W311AV User Manual...
  • Page 42 The key or passphrase must be exactly the same as on the wireless router. Additionally, you may connect using Wi-Fi Protected Setup (WPS) and Push Button Configuration (PBC). When the window to the right is displayed, press the Common Connect Button on the DHP-W310AV. D-Link DHP-W311AV User Manual...
  • Page 43: Using Windows Vista

    If you get a good signal but cannot access the Internet, check you TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. Click Connect Anyway to continue. D-Link DHP-W311AV User Manual...
  • Page 44 The utility will display the following window to indicate a connection is being made. The final window indicates the establishment of a successful connection. The next two pages display the windows used to connect to either a WEP or a WPA-PSK wireless network. D-Link DHP-W311AV User Manual...
  • Page 45: Configuring Wireless Security

    Wireless Utility by right-clicking on the wireless ® computer icon in your system tray (lower right corner of screen). Select Connect to a network. 2. Highlight the wireless network (SSID) you would like to connect to and click Connect. D-Link DHP-W311AV User Manual...
  • Page 46 It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as on the wireless router. D-Link DHP-W311AV User Manual...
  • Page 47: Using Windows ® Xp

    Configuration Card will list your device’s specific network, it will not be simply dlink. If you get a good signal but cannot access the Internet, check your TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. D-Link DHP-W311AV User Manual...
  • Page 48: Configuring Wpa-Psk

    XP Wireless Utility by right-clicking on the wireless ® computer icon in your system tray (lower-right corner of screen). Select View Available Wireless Networks. 2. Highlight the wireless network (SSID) you would like to connect to and click Connect. D-Link DHP-W311AV User Manual...
  • Page 49 It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the WPA-PSK settings are correct. The WPA-PSK passphrase must be exactly the same as on the wireless router. D-Link DHP-W311AV User Manual...
  • Page 50: Troubleshooting

    1. Why am I unable to access the web-based configuration utility? When entering the IP address of the D-Link DHP-W310AV (192.168.0.50), you are not connecting to a website on the Internet or have to be connected to the Internet. The device has the utility built-in from the factory. Your computer must be on the same IP subnet to connect to the web-based utility.
  • Page 51 4. I cannot start my Powerline AV device. Please check your power supply is working. Powerline AV device operates from the power supplied by the home electrical wiring and can not operate without a working power supply. D-Link DHP-W311AV User Manual...
  • Page 52: Wireless Basics

    D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link wireless family of products will allow you to securely access the data you want, when and where you want it.
  • Page 53: What Is Wireless

    D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link delivers the performance you need at a price you can afford. D-Link has all the products you need to build your network. How does wireless work? Wireless works similar to how cordless phone work, through radio signals to transmit data from one point A to point B. But wireless technology has...
  • Page 54 Section 4 - Troubleshooting Who uses wireless? Wireless technology has become so popular in recent years that almost everyone is using it. Whether it’s for home, or office D-Link has a wireless solution for it. Home • Gives everyone at home broadband access • Surf the web, check email, instant message, etc. • Gets rid of the cables around the house • Simple and easy to use Small Office and Home Office • Stay on top of everything at home as you would at office • Remotely access your office network from home • Share Internet connection and printer with multiple computers • No need to dedicate office space D-Link DHP-W311AV User Manual...
  • Page 55 W310AV. This would significantly reduce any interference that the appliances might cause since they operate on same frequency. Security Don’t let your next-door neighbors or intruders connect to your wireless network. Secure your wireless network by turning on the WPA, WPA2, or WEP security feature on the DHP-W310AV. D-Link DHP-W311AV User Manual...
  • Page 56: Networking Basics

    Check your IP address After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below.
  • Page 57: Statically Assign An Ip Address

    Windows® XP - Click on Start > Control Panel > Network Connections. Windows® 2000 - From the desktop, right-click My Network Places > Properties. Step 2 Right-click on the Local Area Connection which represents your D-Link network adapter and select Properties. Step 3 Highlight Internet Protocol (TCP/IP) and click Properties.
  • Page 58: Technical Specifications (Dhp-W310Av)

    • Storage: 5% to 90% Relative Humidity • 48Mbps • 6Mbps Transmitter Output Power • 36Mbps • 5.5Mbps • 18Mbps • 2Mbps • 13 dBm (+/- 2dB) • 24Mbps • 1Mbps * M aximum wireless signal rate derived from IEEE Standard 802.11g and 802.11n specifications. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Environmental factors will adversely affect wireless signal range. D-Link DHP-W311AV User Manual...
  • Page 59 Appendix A - Technical Specifications LEDs • Power • Ethernet • WLAN • Powerline Safety & Emissions • FCC • CE • RoHS • UL, CE LVD Dimensions • 90 x 65 x 50 mm (3.54 x 2.56 x 1.97 inches) Weight • United Kingdom: 185.7 g (.41 lbs) • United States: 174.5 g (.38 lbs) • Australia: 179.1 g (.39 lbs) • Europe: 174.8 g (.38 lbs) D-Link DHP-W311AV User Manual...
  • Page 60: Technical Specifications (Dhp-308Av)

    Appendix A - Technical Specifications Technical Specifications (DHP-308AV) Network Ports • One Ethernet port AC Input • 100-240V, 50/60Hz, 0.1A Standard • Compatible with IEEE1901 • Homeplug AV • CE Class B / FCC Safety • CE LVD / UL Encryption • 128-bit AES Operation Temperature • 0 ~ 40 °C Storage Temperature • -10 ~ 70 °C Humidity • Operation: 10% ~ 90% RH • Storage: 5% ~ 90% RH D-Link DHP-W311AV User Manual...

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