D-Link DHP-W312AV User Manual

D-Link DHP-W312AV User Manual

Powerline av 500 wireless ac600 extender
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Version 1.00 | 10/17/2014
User Manual
PowerLine AV 500 Wireless AC600 Extender
DHP-W312AV

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Table of Contents
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Summary of Contents for D-Link DHP-W312AV

  • Page 1 Version 1.00 | 10/17/2014 User Manual PowerLine AV 500 Wireless AC600 Extender DHP-W312AV...
  • Page 2: Preface

    Trademarks D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
  • Page 3: Table Of Contents

    LAN Settings - Static IP ..............20 Using Windows 7 ..................43 ® PLC Settings ..................21 Using Windows Vista ..................46 ® Advanced ......................22 Configuring Wireless Security ..............48 MAC Address Filter................22 Using Windows XP ..................50 ® Advanced Wireless ................23 Configuring WPA-PSK ..................51 D-Link DHP-W312AV User Manual...
  • Page 4 Troubleshooting ................53 Wireless Basics ................55 What is Wireless? ...................56 How does wireless work? ..............56 Wireless Local Area Network (WLAN) ...........56 Networking Basics ................59 Check your IP address ..................59 Statically Assign an IP address ..............60 Technical Specifications ..............61 D-Link DHP-W312AV User Manual...
  • Page 5: Product Overview

    Section 1 - Product Overview Product Overview Package Contents D-Link DHP-W312AV PowerLine AV 500 Wireless AC600 Extender CAT5 Ethernet Cable Wi-Fi Configuration Card Wi-Fi Configuration Note Product Warranty Product Warranty Quick Installation Guide Quick Installation Guide D-Link DHP-W312AV User Manual...
  • Page 6: System Requirements

    Introduction The DHP-W312AV allows you to connect both wired and wireless computers, high-definition TVs, networking devices, and gaming consoles using the most pervasive medium in your home - the electrical wiring. Share Internet connections and experience smooth file transfers, streaming multimedia, online gaming and more.
  • Page 7 Power outlets and electrical wiring must all be part of the same electrical system. Certain electrical conditions in your home, such as wiring condition and configuration, may affect the performance of this product. Additional D-Link Powerline AV adapters are required to add new devices to the network. A minimum of two D-Link Powerline AV Network Adapters are required to create a network. Connecting this product to a power strip with a surge protector may adversely affect the performance of this product.
  • Page 8: Connections

    Connections Internet Port Connect your device’s Internet cable here. Reset Push this button to reset the DHP-W312AV. Common Connect Button Press this button to connect other Powerline devices in your home or to pair with (WPS/Simple Connect Button) other WPS capable wireless devices.
  • Page 9: Top

    Section 1 - Product Overview Hardware Overview ON/OFF Turns the device ON or OFF D-Link DHP-W312AV User Manual...
  • Page 10: Leds

    A solid light indicates a proper connection to the power supply. A blinking light indicates it is in Power LED sleep mode or seeking a Powerline connection. Powerline LED A solid light indicates that a Powerline connection is established. Ethernet LED A solid light indicates a connection to an Ethernet-enabled device. D-Link DHP-W312AV User Manual...
  • Page 11: Hardware Installation

    Note: A minimum of two Powerline devices (your DHP-W312AV and another pre-existing device) are required to create a Powerline network. Power Plug the DHP-W312AV into an AC wall outlet where you want to extend your network. The Power LED on the DHP-W312AV will turn on to indicate it is receiving power. This may take up to 60 seconds.
  • Page 12: Wireless Installation Considerations

    6. If you intend on using the 5GHz network to connect the DHP-W312AV be aware that the network range does not reach as far as 2.4GHz. However, devices such as 2.4GHz cordless phones don’t interfere with devices connected to the 5GHz network and as a result you have faster internet speeds.
  • Page 13: Powerline Installation Considerations

    4. Verify that your Powerline devices are electrically rated to operate with the power available in your location. 5. To help prevent against electrical shock, be sure to plug the power cables into properly grounded electrical outlets. D-Link DHP-W312AV User Manual...
  • Page 14: Safety

    Keep the device out of direct sunlight. Do not cover or block the vents on the device. Make sure that the device has adequate room for ventilation. Avoid placing the device near a heater or radiator. D-Link DHP-W312AV User Manual...
  • Page 15: Configuration

    Setup If you wish to change the default settings or optimize the performance of the DHP-W312AV, you may use the web-based configuration utility. To access the configuration utility, open a web browser such as Internet Explorer and enter either http://dlinkap.local. (this is on the Wi-Fi Configuration Card) or http://192.168.0.50 in the address field.
  • Page 16: Hybrid Link Setup

    Use the wizard’s on-screen instructions to conveniently set up your network if you have not yet. You can also manually configure your network. Wi-Fi settings are covered at “Wireless Settings” on page 17 and Powerline settings are at “PLC Settings” on page 21. D-Link DHP-W312AV User Manual...
  • Page 17: Wireless Settings

    Wireless Settings The DHP-W312AV lets you customize your wireless settings for your access point. By setting up the SSID and password for both your 2.4GHz and 5GHz network, you can connect devices to either network. 5GHz is suitable to devices closer to your router that require high speed internet such as a computer streaming movies live from the internet.
  • Page 18 Click the Save Settings button to continue. If you selected Clone My Wi-Fi mode for security: Select this option if you want to clone your current router’s Wi-Fi settings. The DHP-W312AV will search for, and use your router’s Wi-Fi settings. D-Link DHP-W312AV User Manual...
  • Page 19: Network Settings

    Section 3 - Configuration Network Settings This section will allow you to change the local network settings of the DHP-W312AV and to configure the DHCP settings. Device Name: Enter the Device Name for the DHP-W312AV. You will use this name to connect to it through a web browser.
  • Page 20: Lan Settings - Static Ip

    Select Static IP from the drop-down menu. Type: IP Address: Enter the IP address of the DHP-W312AV. The default IP address is 192.168.0.50. If you change the IP address, once you click Apply, you will need to enter the new IP address in your browser to return to the configuration utility.
  • Page 21: Plc Settings

    Section 3 - Configuration PLC Settings This section will show you how to configure your new D-Link Powerline AV using the web-based configuration utility. Power Saving: Power save mode. Network You can set the name of your network to make it Name: either public or private.
  • Page 22: Advanced

    Clear: Clear the rule from the list. Note you will have to save the settings in order for it to take effect. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W312AV User Manual...
  • Page 23: Advanced Wireless

    Section 3 - Configuration Advanced Wireless The Advanced Wireless section allows you to change several advanced settings on your DHP-W312AV. Most users will not need to modify this section. Wireless Band: The wireless network frequency. Transmit Power: Sets the transmit power of the antennas.
  • Page 24: User Limit

    This screen lets you set the maximum number of wireless clients that can connect at one time to your 2.4G and 5G networks. Enable User Check the Enable User Limit box to enable Limit: limiting the number of devices that can connect to the DHP-W312AV. User Limit: Enter the maximum number of clients, between 1 and 32. Save...
  • Page 25: Tools

    This feature is disabled by default. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W312AV User Manual...
  • Page 26: Time

    Hour, Minute, and Second and then click Save Settings. You can also click the Copy Your Computer’s Time Settings button at the bottom of the screen. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W312AV User Manual...
  • Page 27: System

    Section 3 - Configuration System This page lets you both save and delete settings on your DHP-W312AV. Save Settings To Use this option to save the current DHP- Local Hard Drive: W312AV configuration settings to a file on the computer you are using. Click the Save button.
  • Page 28: Firmware

    Firmware You can upgrade the firmware of the DHP-W312AV from this page. Make sure the firmware you would like to use is on the local hard drive of your computer. Click Choose File to locate the firmware file to be used for the update. Please check the D-Link support site for firmware updates at http://support.dlink.com.
  • Page 29: System Check

    Internet connectivity. If you ping several common websites and all result in a timeout then there is likely an issue with your Internet connection. If the result says a site is alive, then your Internet connection is working. D-Link DHP-W312AV User Manual...
  • Page 30: Status

    Section 3 - Configuration Status Device Info This page displays the current information for the DHP-W312AV. It will display the LAN and wireless LAN information. General: Displays the DHP-W312AV’s time and firmware version. LAN: Displays the MAC address and the private (local) IP settings for the DHP-W312AV.
  • Page 31: Logs

    Section 3 - Configuration Logs The DHP-W312AV keeps a running log of events and activities occurring on the DHP-W312AV. If the AP is rebooted, the logs are automatically cleared. You can save the log files prior to clearing them. Log Options:...
  • Page 32: Statistics

    Statistics The DHP-W312AV keeps statistics on the traffic that passes through it. You can view the amount of packets that pass through the LAN and wireless portions of the network. The traffic counter will reset if the DHP-W312AV is rebooted.
  • Page 33: Wireless

    Section 3 - Configuration Wireless This section allows you to view the wireless devices that are connected to your wireless DHP-W312AV. Number of Displays the number of devies that are Wireless Clients connected to the DHP-W312AV via the 2.4GHz 2.4GHz: wireless network.
  • Page 34: Ipv6

    Section 3 - Configuration IPv6 This section will display all of your IPv6 Internet and network connection details. D-Link DHP-W312AV User Manual...
  • Page 35: Wireless Security

    Section 3 - Configuration Wireless Security This section will show you the different levels of security you can use to protect your data from intruders. The DHP-W312AV offers the following types of security: • WPA2 (Wi-Fi Protected Access 2) • WPA2-PSK (Pre-Shared Key) •...
  • Page 36: What Is Wpa

    WPA-PSK/WPA2-PSK uses a passphrase or key to authenticate your wireless connection. The key is an alpha-numeric password between 8 and 63 characters long. This key must be the exact same key entered on your wireless bridge or DHP-W312AV. WPA/WPA2 incorporates user authentication through the Extensible Authentication Protocol (EAP). EAP is built on a more secure public key encryption system to ensure that only authorized network users can access the network.
  • Page 37: Configuring Wep

    Section 3 - Configuration Configuring WEP It is recommended to enable encryption on your wireless DHP-W312AV before your wireless network adapters. Please establish wireless connectivity before enabling encryption. Your wireless signal may degrade when enabling encryption due to the added overhead.
  • Page 38: Configuring Wpa/Wpa2 Personal

    Section 3 - Configuration Configuring WPA/WPA2 Personal It is recommended to enable encryption on your wireless DHP-W312AV before your wireless network adapters. Please establish wireless connectivity before enabling encryption. Your wireless signal may degrade when enabling encryption due to the added overhead.
  • Page 39: Connecting To A Wireless Network

    To quickly access your Wi-Fi information and settings, click the Wi-Fi icon on the menu bar. Clicking on this icon will display a list of all wireless networks within range of your computer. Select the desired network by clicking on the network name. D-Link DHP-W312AV User Manual...
  • Page 40 Note: To avoid having to enter your network security key each time you connect, check Remember this network. Once the connection is successfully established, you will see a check by the name of your wireless network. D-Link DHP-W312AV User Manual...
  • Page 41: Using Windows 8

    To join an existing network, locate the wireless network icon in the taskbar, next to the time display. Wireless Icon Clicking on this icon will display a list of wireless networks which are within connecting proximity of your computer. Select the desired network by clicking on the network name. D-Link DHP-W312AV User Manual...
  • Page 42 WPS button on your router at this point to enable the WPS function. When you have established a successful connection to a wireless network, the word Connected will appear next to the name of the network to which you are connected. D-Link DHP-W312AV User Manual...
  • Page 43: Using Windows ® 7

    Using Windows ® It is recommended to enable wireless security (WPA/WPA2) on your DHP-W312AV before configuring your wireless adapter. If you are joining an existing network, you will need to know the security key or passphrase being used. 1. Click on the wireless icon in your system tray (lower-right corner).
  • Page 44 If you get a good signal but cannot access the Internet, check your TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. 4. The following window appears while your computer tries to connect to the router. D-Link DHP-W312AV User Manual...
  • Page 45 Section 3 - Configuration 5. Enter the same security key or passphrase that is on your DHP-W312AV and click Connect. It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as on the wireless router.
  • Page 46: Using Windows Vista

    If you get a good signal but cannot access the Internet, check you TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. Click Connect Anyway to continue. D-Link DHP-W312AV User Manual...
  • Page 47 The utility will display the following window to indicate a connection is being made. The final window indicates the establishment of a successful connection. The next two pages display the windows used to connect to either a WEP or a WPA-PSK wireless network. D-Link DHP-W312AV User Manual...
  • Page 48: Configuring Wireless Security

    Configuring Wireless Security It is recommended to enable wireless security (WPA/WPA2) on your wireless router or DHP-W312AV before configuring your wireless adapter. If you are joining an existing network, you will need to know the security key or passphrase being used.
  • Page 49 It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as on the wireless router. D-Link DHP-W312AV User Manual...
  • Page 50: Using Windows ® Xp

    Configuration Card will list your device’s specific network, it will not be simply dlink. If you get a good signal but cannot access the Internet, check your TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. D-Link DHP-W312AV User Manual...
  • Page 51: Configuring Wpa-Psk

    Section 3 - Configuration Configuring WPA-PSK It is recommended to enable encryption on your wireless router or DHP-W312AV before configuring your wireless adapter. If you are joining an existing network, you will need to know the passphrase being used. 1. Open the Windows XP Wireless Utility by right-clicking on the wireless ®...
  • Page 52 It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the WPA-PSK settings are correct. The WPA-PSK passphrase must be exactly the same as on the wireless router. D-Link DHP-W312AV User Manual...
  • Page 53: Troubleshooting

    1. Why am I unable to access the web-based configuration utility? When entering the IP address of the D-Link DHP-W312AV (192.168.0.50), you are not connecting to a website on the Internet or have to be connected to the Internet. The device has the utility built-in from the factory. Your computer must be on the same IP subnet to connect to the web-based utility.
  • Page 54 If you forgot your password, you must reset your DHP-W312AV. Unfortunately this process will change all your settings back to the factory defaults. To reset the DHP-W312AV, locate the reset button (hole) on the rear panel of the unit. With the DHP-W312AV powered on, use a paperclip to hold the button down for 5 seconds.
  • Page 55: Wireless Basics

    D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link wireless family of products will allow you to securely access the data you want, when and where you want it.
  • Page 56: What Is Wireless

    In a wireless local area network, a device called an DHP-W312AV (AP) connects computers to the network. The DHP-W312AV has a small antenna attached to it, which allows it to transmit data back and forth over radio signals. With an indoor DHP-W312AV as seen in the picture, the signal can travel up to 300 feet.
  • Page 57 Section 4 - Troubleshooting Who uses wireless? Wireless technology has become so popular in recent years that almost everyone is using it. Whether it’s for home, or office D-Link has a wireless solution for it. Home • Gives everyone at home broadband access •...
  • Page 58 Make sure you place the bridge/DHP-W312AV in a centralized location within your network for the best performance. Try to place the bridge/ DHP-W312AV as high as possible in the room, so the signal gets dispersed throughout your home. If you have a two-story home, you may need a repeater to boost the signal to extend the range.
  • Page 59: Networking Basics

    Check your IP address After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below.
  • Page 60: Statically Assign An Ip Address

    Section 4 - Troubleshooting Statically Assign an IP address If you are not using a DHCP capable gateway/DHP-W312AV, or you need to assign a static IP address, please follow the steps below: Step 1 Windows Vista® - Click on Start > Control Panel > Network and Internet > Network and Sharing Center > Manage Network Connections.
  • Page 61: Technical Specifications

    • FCC • CE • RoHS Frequency Range • UL, CE LVD • 2.4GHz to 2.497GHz Dimensions • 5GHz 5.15~5.25GHz, 5.725 ~ 5.85GHz • 101 x 70 x 45 mm (3.54 x 2.75 x 1.97 inches) D-Link DHP-W312AV User Manual...

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