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AT&T U-verse Voice Self-Installation Manual page 4

Wireless
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Go Wi-Fi
4
Write down your Network Name (SSID) and Wireless Network Key (WPA) to configure a Wi-Fi device.
This information is on the side of your Wireless Gateway. The Network Name consists of "ATT" plus
the last three digits of the Gateway's serial number. Be sure to record this information in the form below.
Now configure your wireless network:
Go to your computer's "Wireless Network Settings"
and refresh the network list.
Select your Network Name (SSID) from the list. You
may need to scroll through the list to find your SSID.
Enter the 10-digit Wireless Network Key (WPA) in
the Password field to connect to your network.
Congratulations! You should now be
wirelessly connected to the Internet.
Having trouble?
1. Check your connections.
Verify that all cables and cords are securely connected to the Wireless Gateway. Cables usually make an
audible click when secure. If you are still unable to connect to the Internet, try a different wall jack.
2a. Power down, power up.
Shut down your computer, and power down the
BBU and any other devices connected to the
Wireless Gateway. Wait 15 seconds, then power
up the devices. Verify that the Wireless Gateway's
Power light is on, (If the light does not turn on,
try a different outlet.) then turn your computer on.
Specific issues
I have a monitored home security system or health alarm.
You will need an AT&T technician to install your service. Call
1.800.288.2020 to schedule an appointment.
My Power indicator light turns orange during the power
up sequence.
Don't worry. This is a normal part of the power up sequence—
just remember not to unplug the BBU or green data cable when
the light is still orange. At the end of power up, the DSL and
Internet lights will be solid green.
Additional AT&T U-verse information
Check out the User Guide
Now that you have successfully installed
AT&T U-verse, check out the User Guide for more
information about your AT&T U-verse voice features.
This guide is also available online at
att.com/userguides.
Need more help?
Go online: Visit att.com/uversesupport.
Call us: Dial 1.800.288.2020 and ask for "U-verse technical support."
©2011 AT&T Intellectual Property. http://www.att.com/gen/privacy-policy?pid=2587 All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
(optional)
Many issues can be resolved in two simple steps:
Approximate time: 10 minutes
Network Name
(SSID)
A
T
T
10-digit Wireless Network Key (WPA)
Note:
Label is removable for safekeeping. Please update
with Wireless Netwrok Key and keep for reference.
2b. Wait for blinking indicator lights.
Wait for blinking indicator lights on the Wireless
Gateway to turn solid green (may take up to two
minutes) before attempting to access the Internet.
Where can I go for further installation assistance or to download
the online support tool?
For further installation assistance or to download the online
support tool for features configuration, such as wireless
networking, go to uverseactivation.att.com.
Every time I try to browse to a Web page, I get a message
stating "Detecting Proxy Settings."
In Internet Explorer, under Tools > Internet Options > Connections
> Settings, uncheck any checked boxes, then click OK.
Go online
To manage your AT&T U-verse account and voice
features, go to:
att.com/uversecentral.
¿Habla español?
Para las guías en español, por favor visitar
att.com/u-verseguias.
WPA

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