Technical Support Service; Problems With Your Order; Product Information; Returning Items For Warranty Repair Or Credit - Dell Precision Workstation 450 User Manual

Technical Support Service

Dell's technical support service is available 24 hours a day, 7 days a week, to answer your
questions about Dell hardware. Our technical support staff uses computer-based
diagnostics to provide fast, accurate answers.
To contact Dell's technical support service, see "" and then call the number for your country
as listed in "Contacting Dell."

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect
billing, contact Dell for customer assistance. Have your invoice or packing slip handy when
you call. For the telephone number to call, see the contact numbers for your region.

Product Information

If you need information about additional products available from Dell, or if you would like
to place an order, visit the Dell website at www.dell.com. For the telephone number to call
to speak to a sales specialist, see the contact numbers for your region.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:
Call Dell to obtain a Return Material Authorization Number, and write it clearly and
1
prominently on the outside of the box.
For the telephone number to call, see the contact numbers for your region.
Include a copy of the invoice and a letter describing the reason for the return.
2
Include a copy of the Diagnostics Checklist indicating the tests you have run and any
3
error messages reported by the Dell Diagnostics.
Include any accessories that belong with the item(s) being returned (power cables,
4
software floppy disks, guides, and so on) if the return is for credit.
Pack the equipment to be returned in the original (or equivalent) packing materials.
5
You are responsible for paying shipping expenses. You are also responsible for insuring any
product returned, and you assume the risk of loss during shipment to Dell. Collect On
Delivery (C.O.D.) packages are not accepted.
278 Getting Help