If Device Driver Rollback does not resolve the problem, then use Using System Restore to
return your operating system to the operating state it was in before you installed the new
driver.
Using System Restore
®
The Microsoft
Windows
return your computer to an earlier operating state (without affecting data files) if changes
to the hardware, software, or other system settings have left the computer in an undesirable
operating state. See Windows Help for information on using System Restore.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data
files or recover them.
Creating a Restore Point
Click the Start button.
1
Click Help and Support.
2
Click System Restore.
3
Follow the instructions on the screen.
4
Restoring the Computer to an Earlier Operating State
If problems occur after installing a device driver, first try using Device Driver Rollback. If
that is unsuccessful, then use System Restore.
NOTICE: Before restoring the computer to an earlier operating state, save and close all open
files and close all open programs. Do not alter, open, or delete any files or programs until the
system restoration is complete.
Click the Start button, point to All Programs→ Accessories→ System Tools, and then
1
click System Restore.
Ensure that Restore my computer to an earlier time is selected, and then click Next.
2
Click a calendar date to which you want to restore your computer.
3
The Select a Restore Point screen provides a calendar that allows you to see and select
restore points. All calendar dates with available restore points appear in bold.
Select a restore point, and then click Next.
4
®
XP operating system provides System Restore to allow you to
Advanced Troubleshooting
235