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Appendix A Intel
In addition to the technical support through Intel
community knowledge forum is available for the Intel
The forum is located at https://ask.intel.windriver.com. On this forum, you can ask
how-to questions and search for answers related to Wind River
River development tools.
Intel will continue to offer hardware and software technical support through Intel
Premier Support; you can use this knowledge forum as an additional support option.
Questions on this forum are typically related to installation and usage of Wind River
Linux, the Intelligent Device Platform XT, and compilers and development tools, such
as the Wind River Workbench.
In using the forum, be aware that this is an open support model and the following
bullets apply:
•
Wind River hosted Knowledge Forums (Wind River Knowledge Forum and the
®
Intel
accessible to Intel, Wind River employees, and customers who have active
Support Maintenance Agreements.
•
Questions posted on the forums are visible to all users. All users can contribute
answers. Both questions and answers can be edited by any user on the Knowledge
Forums.
•
Refrain from posting proprietary, confidential, or controlled information on the
Knowledge Forums. Intel Corporation and Wind River Systems are not responsible
for ensuring the privacy of data on the Knowledge Forums.
This section guides you through accessing and using the Intel
Knowledge Forum.
Accessing the Forum
Use the following steps to create a Wind River account and log in to the forum.
Note:
You might already have a Wind River support account. If you have an account,
disregard Step 1 and begin with Step 2.
1. To create a Wind River support account you must fill out a short form at
support.windriver.com/selfservicewebapp/register.action. This form requires you
to enter your license and LAC keys. You received this information after you
registered your Development Kit.
2. Login at https://ask.intel.windriver.com. Use your Wind River Online Support
account user name and password.
3. If you have not yet done so, then when prompted, set up a screen name. This is
the identity you will use in the online community. Other users will see you by this
identity. Do not use your email address for your screen name.
®
Intel
IoT Gateway Development Kit DK200 Series
Getting Started Guide
44
Intel IoT Gateway Development Kit DK200 Series —Intel
®
IoT Gateway Knowledge Forum
IoT Gateway Knowledge Forum) are open support repositories that are
®
IoT Gateway Knowledge Forum
®
Premier Support, an online
®
IoT Gateway Development Kit.
®
Linux and the Wind
®
IoT Gateway
Order No.: 330295-004
®
https://
April 2015
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