Siemens C62 User Manual page 85

84
Problem Possible causes
Message can- Service provider does not support
not be sent. this service.
Phone number of the service cen-
tre is not set or it is wrong.
SIM card contract does not sup-
port this service.
Service centre too busy.
Recipient does not have a com-
patible phone.
EMS pictures Destination phone does not sup-
and sounds not port the EMS standard.
displayed at
destination
phone.
No Internet ac- Incorrect WAP profile set, or
cess possible. wrong or incomplete settings.
PIN error/ Three wrong entries.
PIN2 error.
Service No authorisation for this service.
provider
code error.
Too few/too Functions may have been added
many menu en- or removed by your service provid-
tries. er via the SIM card.
Charge coun- Charge pulse is not transmitted.
ter does not
work.
Damage
Severe shock. Remove battery and SIM and insert them again. Do not dismantle the phone!
Phone became Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry connec-
wet. tor contacts thoroughly. Set phone to vertical position in air flow. Do not dismantle the
phone!
Reset all settings to factory default (see also page 70):
Questions & Answers
Possible solution
Contact your service provider.
Set service centre (page 51).
Contact your service provider.
Repeat message.
Check.
Check settings or ask your service provider if neces-
sary.
Enter the PUK (MASTER PIN) supplied with the SIM
card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Contact your service provider.
Check with your service provider.
Contact your service provider.
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