Questions & Answers - Siemens C62 User Manual

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If you have questions regarding the use of your phone, you can contact us at
www.my-siemens.com/customercare at any time. In addition to this we have listed some
frequently asked questions and answers below.
Problem Possible causes
Phone cannot On/Off key not pressed long
be switched on. enough.
Flat battery.
Battery contacts dirty.
See also below under
"Charging error"
Insufficient Frequent use of organiser and
standby time. games.
Display illumination switched on. Switch off display illumination (page 66).
Charging error Battery totally discharged.
(charge icon
not displayed).
Temp. out of range
+0 °C to +45 °C.
Contact problem.
No mains voltage.
Wrong charger.
Battery faulty.
SIM error SIM card not correctly inserted.
SIM card contacts dirty.
SIM card with wrong voltage.
SIM card damaged (e.g. broken). Visually inspect the damage. Have SIM card replaced
Questions & Answers
Possible solution
Press On/Off key for at least two seconds.
Charge battery. Check charging indicator in the dis-
play.
Clean contacts.
Restrict use if necessary.
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Make sure the ambient temperature is right, wait for a
while, then recharge.
Check power supply and connection to the phone.
Check battery contacts and device plug socket, clean
them if necessary, then insert battery again.
Use different mains power socket, check mains
voltage.
Only use original Siemens accessories.
Replace battery.
Check that the SIM card is inserted correctly (page 8).
Use a dry cloth to clean the SIM card.
Use 3V SIM cards only.
by service provider.