Samsung SNV-6013 User Manual page 114

appendix
PROBLEM
<Motion detection / Video
analytics> of <Event setup> is set
to <Enable>, but no notification
e-mail reaches me even when an
analysis event had occurred.
Can I define event rules even
when I don't use <Motion
detection / Video analytics>?
Cannot record into the Micro SD
memory card.
Micro SD memory card is inserted
but the camera does not operate
properly.
Cannot record in the NAS.
It reports that NAS setting has
failed.
114_ appendix
Verify the settings in the following sequence:
A. Check <Data & Time> settings.
B. The <Motion detection / Video analytics> should be set to <Enable>.
C. Check if the <E-mail> option of <Event action setup> menu is
checked to use.
Yes, it can be. You can set rules for events despite of the intelligent
video analysis setting.
Check if the memory card is defective.
Check if the memory card is inserted in the proper direction. Operation
of memory card that is formatted by other devices is not guaranteed with
this camera unit
Format the memory card again in <Setup>  <Event>  <Storage>
menu.
Confirm that the information registered in the NAS is correct.
Confirm that the IP address of the NAS is valid.
Confirm that the ID/password of the NAS is valid.
Confirm that you can access the folder designated as the default folder
using the ID of the NAS.
Confirm that the NAS SMB/CIFS items are unchecked.
Confirm that the NAS IP address and the camera IP address are in the
same format.
ex) The NAS & camera subnet mask initial value is 255.255.255.0.
If the IP address is 192.168.20.32 then the NAS IP address should be in
the range of 192.168.20.1~192.168.20.255.
Check whether you tried to access as another user without formatting the
default folder saved or used.
Confirm that you used recommended NAS equipment.
SOLUTION