Troubleshooting; Maintenance - Defender Phoenix 3.5" Digital Wireless Security Video Monitor Manual

TROUBLESHOOTING

ISSUE
Equipment does not function
No reception
Reception Interference (static)
Feedback (screeching, static)
Noise (static, beeping)
The buttons are not working
Picture works but there is no sound
Picture is black and white
The rechargeable battery will
not charge

Maintenance

• Clean the surfaces of the camera and monitor with a soft, lint-free cloth
• If the units become dirty, use a lightly damp cloth to wipe surfaces, taking care to not allow water
into any openings
• Never use cleaning agents or solvents
POSSIBLE SOLUTION
• Confirm that the camera and monitor are ON
• The battery may be depleted; charge battery
• The power adapters may not be properly connected
• Camera and monitor may not be properly paired; follow
PAIRING instructions
• Camera may be too far away from the monitor
• Extend the antenna on the monitor
• The camera and monitor may be too far apart
• The battery power may be too low
• Other electronic devices may be interfering with the signal
• The camera or monitor may be placed too close to many
metal objects
• The camera and monitor may be too close together
• The volume on the monitor may be set too high
• Battery power may be too low
• LOCK/UNLOCK Button is in LOCKED position; move to
UNLOCK position
• Volume setting may be too low
• Night vision LEDs may be ON; increase the amount of
light in the room being monitored
• Remove any objects within 2 feet of the field of vision of
the camera
• The power adapters may not be connected
• Battery pack may not be properly connected inside the
battery compartment; reinstall battery
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