Defender 2K Product Manual
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Defender 2K Product Manual

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Summary of Contents for Defender 2K

  • Page 1 2K PRODUCT MANUAL...
  • Page 2 THANK YOU Congratulations on your Defender 2K Wireless purchase! You’ve made the best choice to protect what you value most. We take our product performance and quality very seriously and we want you to be completely satisfied with your purchase.

  • Page 3: Warranty Information

    840 Aero Drive Cheektowaga, New York, USA 14225 WARRANTY TERMS DEFENDER® products are guaranteed for a period of one year from the date of purchase against defects in workmanship and materials. This warranty is limited to the repair, replacement or refund of the purchase price at DEFENDER®’s option.
  • Page 4 DEFENDER® does not endorse any DEFENDER® products for illegal activities. DEFENDER® is not responsible or liable in any way for any damage, vandalism, theft or any other action that may occur while a DEFENDER® product is in use by the purchaser.

  • Page 5: Safety Warnings

    SAFETY WARNINGS We recommend using an uninterruptable power supply (UPS): Connecting your NVR and cameras to a UPS allow continuous use during a power outage. The remaining power duration will depend on the UPS used. Use the Power Supply/Adapter provided: Do not use these products with a power supply that exceed the specified voltage.

  • Page 6: Compliance Statements

    COMPLIANCE STATEMENTS FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 7: What's Included

    WHAT’S INCLUDED MODEL: W2K1TB4B2 – Defender 2K 1TB Wireless IP 4CH NVR 2 IP Cameras 1 X 4 Channel NVR with 1TB HDD (installed) 2 X Wireless Wi-Fi 2K IP Cameras 2 X Wireless Wi-Fi Camera Antennas 2 X Camera Mounting Hardware...

  • Page 8: Getting Started

    GETTING STARTED 7.1 NVR FRONT PANEL Hard Drive LED Network LED Power LED USB Port QR Code BACK PANEL Antenna USB Mouse Port HDMI Port VGA (Monitor) Port Ethernet Port Power Adapter 7.2 Camera Reset Button Indicator Light Lower Cover Micro SD Card Slot Indicator Light Waterproof Ring...
  • Page 9 7.3 Setup This setup method requires a monitor/TV with an HDMI or VGA connection (not included). To setup the system without using a monitor/TV, see the SmartSignal Mobile App manual. Before you start: Ensure all components are included in your kit You will need a monitor/TV with an HDMI or VGA connection (not included) –...

  • Page 10: Left Button

    7.5 Mouse Controls Use the mouse to access the Main Menu, Command & Feature buttons, and to use the on-screen Keyboard. LEFT BUTTON From the Live View screen, double click on a Channel (Camera) to view in full screen. Click again to return to the multi view screen.

  • Page 11: Password Protection

    START UP 8.1 Device Initialization (Login Setup) PASSWORD CREATION During the initial setup of the system you will need to setup a Password. The default password is admin. Follow the on-screen instructions to set a password that is easier for you to remember but hard for others to guess. The system will show a password strength indicator to show you how effective your password is.

  • Page 12: General Settings

    8.2 Startup Wizard The Setup Wizard is designed to make starting your system quick and easy. By default, when the system is powered on for the first time the Setup Wizard will launch automatically. Advanced settings are available from 10 Main Menu & Advanced Setup the Main Menu if additional setup is required.
  • Page 13 Overwrite – the system will continue to record over the oldest footage when the hard drive is full Stop Recording – the system will stop recording until space is made available on the hard drive Pack Duration: This is the length of each video file when footage is saved to a USB drive. Motion events shorter than the pack duration are not affected when playback is selected.
  • Page 14 Date & Time Tab Date Format: Use the drop down to select the date format. This is how the date will appear on-screen. Time Format: Select the Clock format using the drop down to select 24 hour or 12 hour clock. Date Separator: Select the format for how the Year, Month, and Day will be separated using the drop down to select from the options.

  • Page 15: Holiday List

    Holiday Tab You can setup breaks in the recording schedule using the Holiday feature. When a holiday is setup the system will stop recording during the dates entered and will resume when the holiday is over. Holidays will override the regular Schedule setup. Holiday List: HOLIDAY LIST: Name of the holiday (example: Weekdays)
  • Page 16 Repeat Mode: Click to select how often the holiday will occur: Once or Always. Holiday Range: Click Date or Week to enter/select the duration of the holiday: Date Enter the Start/End dates for the holiday. Week Allows you to select the Start/End year, Month, Day, and Recurrence for the holiday. Add More: If selected the Add Holiday screen will remain when Add is selected to allow you to enter another holiday.
  • Page 17 QR CODE The Mobile App Account must be setup before using the screen. See the Defender SmartSignal Manual for details. Enable: When selected the system will allow the Mobile App to connect. If not selected the Mobile App will not be compatible with the system and cannot be used.
  • Page 18 REGISTRATION – CAMERA SETUP Plug all cameras into a power outlet before starting this step. Your cameras should pair automatically with the system. If you do not see the camera in the list after clicking Device Search or if the camera loses connection and cannot be paired –...
  • Page 19 Add/Del: When the camera has been connected use the Remove icon to remove the camera. Type: This indicates the way the camera is connected to the system. Modify: Click Modify to change the camera details. The Password on this screen must be the same as the NVR password –...

  • Page 20: Record Schedule

    DECODER BUFFER: This is assigned to ensure that an encoded video stream can be correctly buffered. This setting does not need to be changed and should be left as Default. CHANNEL: Click the drop down to select the position assigned to the camera which is where the camera will appear on the Live View screen.
  • Page 21 Click the box and drag the mouse to the end of the desired time. Time options on this screen are broken out in hour intervals. 4. Repeat steps 1 to 3 for each schedule setup Deleting: To delete a schedule, click the Delete icon and drag over the schedule color bar to remove.
  • Page 22 Snapshot Tab The Snapshot Schedule works the same way as the Recording Schedule. The difference is that the system will take a snapshot of what is visible on the Channel (Camera) at the times set up in the schedule or when Motion is detected. FINISH At the end of the Setup Wizard a Message window will appear confirming that you have completed all the steps.

  • Page 23: Live View

    9.1 Features Live View is the main screen where you can view all cameras, access the Playback screen, and access the Main Menu. This view can also be accessed from your mobile device. See the Defender SmartSignal Manual for details.
  • Page 24 9.2 Search/Playback Review the recorded footage right click on the screen to exit to the Live View screen. View from Options: Click the drop down to select where to view footage from: R/W HDD – Internal storage (NVR hard drive) or I/O Device. Click the drop down to select the footage type: RECORD: Click to select Recorded footage PIC: Click to select Snap Shot (picture) footage...
  • Page 25 Book Mark List: Click to view the list of bookmarked footage. Footage List: Click to view the list of recorded video clips. Video Clip Video Clip Backup: Select video start/end times. Backup Video Clip: Click to save selected clips. Zoom Playback Bar: Click the time options to change the amount of time displayed in the Playback Bar.
  • Page 26 10 MAIN MENU & ADVANCED SETUP This section provides details about the Main Menu and more details about setup, backup, upgrades, etc. When navigating the screen there are commonly used command buttons: Click to change back to the default settings on the screen. Any custom settings will be lost. Click to refresh the screen when changes have been entered.

  • Page 27: Main Stream

    Select Auto to allow the system to use the default resolution setting as the 1 choice when bandwidth availability is high. This will stream 2K resolution. SUB STREAM: Select Auto to allow the system to use the default resolution setting as a 2 choice when bandwidth availability is low.

  • Page 28: Device Name

    10.1 Operation Menu SEARCH is covered in Live View – see section 9.2 for details. BACKUP Detect backup device and backup recorded data. This requires a USB drive to have the backup saved on. This requires a USB drive (32GB or smaller) to have the backup saved to. Insert a USB into the front of the NVR unit to begin the backup process.

  • Page 29: New Folder

    confirm you want to format the storage device and to information when formatting is completed. NEW FOLDER: Click to create a folder for the backup. Click the Name field to enter a folder name and select Save to create the folder or Cancel to discard. SAVE: Click to keep the changes.
  • Page 30 SHUT DOWN Logout of the On-screen Display (OSD) menu or restart the system. After idle for a specified time, the system will auto exit the OSD. Shut Down: Click to power off the system. To turn the system back on you will need to unplug the device and plug it back in.
  • Page 31 10.2 Info Menu SYSTEM Displays HDD, BPS, record, and version information. Review the status of the hard drive status (space available). RECORD Review the list of recordings on the hard drive. View the Bitrate or bits per second. This represents the performance of your Camera connection.
  • Page 32 VERSION Review your system information. EVENT Displays exterior alarm, motion detection, video loss alarm state. Shows all system events (example: Motion Detected on cameras D1 and D4).

  • Page 33: Online Users

    NETWORK View online users, network load, network test information. ONLINE USERS Lists all mobile app users and allows you to Block access to your account. All uses will be listed with their IP Address and the date they last logged into the system. Click Block to stop a user from accessing your account from the mobile app and NVR login.
  • Page 34 View the list of events/recordings for the selected timeframe. Start/End Time: Select the timeframe to include in the log. Click the fields to select the dates and times. Type: Select the Channel (Camera) to be included in the log (1, 2, 3, 4, All). Search: Click to return the list of events for the date range and channel selected.
  • Page 35 10.3 Setting Menu CAMERA Add remote device, set or query IP camera configuration. The REGISTRATION section is covered in the Setup Wizard – see section 9.2 for details. IMAGE Channel: Click the drop down to select a Channel (Camera). The camera view will appear on the screen to show your setting changes.
  • Page 36 ENCODE Encode Tab Encoding is the process of preparing the video for output. Video is encoded to meet proper formats and specifications for recording and playback through the use of video encoder software. Channel: Click the drop down to select a Channel (Camera). Code-Stream Type: Click the drop down to select from the options: Regular, MD (motion detection) or Alarm.
  • Page 37 Overlay Tab Overlays are the labels that appear on the Live View screen (example: Channel (Camera) name and Time). Channel: Click the drop down to select a Channel (Camera). Time Display: When the checkbox is selected the Time will display on the Live View screen. Click Setting and the view screen will open to allow you click and drag the time label where you would like it to appear.
  • Page 38 area to block out. Click and drag over the area to block out. Right click on the Live View screen to return to the Overlay screen. Click Setting again to set another coverage area. Each area is numbers in the top left corner of the coverage square. When selected the area will appear blocked out and will not appear in the recorded footage or snapshots.
  • Page 39 Trigger – Snapshots occur when motion is detected, alarm is triggered, tampering alarm is triggered Image Size: This is set based on the camera setting and cannot be changed. Quality: This set to the optimal image quality for the camera and does not need to be changed.
  • Page 40 NETWORK Set network parameters: IP address subnet mask, default gateway, TCP/IP ports. The TCP/IP and SMARTSIGNAL sections are covered in the Setup Wizard – see section 9.2 for details. CONNECTION Your Connection setting are automatically applied based on the network and Internet connection. These settings do not need to be changed.
  • Page 41 System) to use a URL to identify your system instead of using an IP Address. This system allows for the use of a DDNS server, however Defender® does not provide DDNS accounts. To apply the Enable checkbox must be selected. The settings for this page are provided by the DDNS server.
  • Page 42 EMAIL Setup Emails to be sent based on NVR Alerts. SMTP server connection details are needed to setup email alerts. Your email service provider can provide your SMTP server information. This feature would only be used when not using the Mobile App. Enable: When selected the email notification are enabled.

  • Page 43: Alarm Center

    Default: Click to change the settings back to default. Save: Click to apply your changes. Cancel: Click to exit the screen without saving your changes. Apply: Click to apply the changes without leaving the screen. ALARM CENTER Enable: When selected the alarm center will conduct self test to confirm the alarms are working normally.

  • Page 44: Video Detect

    Motion Detect settings allow you to select how the system will react when motion is detected on selected or all Channels (Cameras). PTZ and Tour features required a PTZ camera – not included in Defender® kits. Channel: Click to select the Channel (Camera) for setup.
  • Page 45 Threshold: Determines how much motion is required to trigger an event – if the amount of motion exceeds the threshold and event will occur. Recommended threshold setting is between 10 and 50. Right click when all regions are setup to return to the previous screen. We recommend having a second person walk in front of the camera to test the settings.
  • Page 46 When selected the system buzzer will be enabled when motion is detected. Video Loss Tab Video Loss occurs if a Channel (Camera) loses connection with the system. PTZ and Tour features require a PTZ camera – not included in Defender® kits. Channel: Click to select the Channel (Camera) for setup.
  • Page 47 Send Email: When selected the system will trigger an email alert (based on the Email settings). Record Channel: Click the checkbox and the Channels (Cameras) to include in the Video Loss schedule. PTZ Activation: When selected the PTZ action is enable when video loss occurs. PTZ Set: Click to select the PTZ actions for each Channel (Camera).
  • Page 48 Tampering Tab Tampering settings allow you to select how the system will react when there is a change in camera image. PTZ and Tour features require a PTZ camera – not included in Defender® kits. Channel: Click to select the Channel (Camera) for setup.
  • Page 49 PTZ Activation: When selected the PTZ action is enabled when tampering is detected. PTZ Set: Click to select the PTZ actions for each Channel (Camera). Post Record: Enter the number of seconds the system will continue to record after tampering is detected.
  • Page 50 IPC Offline settings allow you to select how the system will react when the connection between the cameras and system is interrupted. PTZ and Tour features require a PTZ camera – not included in Defender® kits. Channel: Click to select the Channel (Camera) for setup.
  • Page 51 IPC Online Tab IPC Offline settings allow you to select how the system will react when a Channel (Camera) goes offline. PTZ and Tour features require a PTZ camera – not included in Defender® kits. Channel: Click to select the Channel (Camera) for setup.
  • Page 52 Show Message: When selected a pop-up message will appear on-screen. The message will show the Channel (Camera) and event type. Alarm Upload: When selected this system will send any alarms detected to an additional alarm monitoring system (ex: alarm monitoring company). Send Email: When selected the system will trigger an email alert (based on the Email settings).
  • Page 53 No HDD: No hard drive detected HDD Error: Hard drive error has been detected No Space: Hard drive is full or almost full (enter a percentage amount is the Less Than field) Enable: When selected the HDD alerts are active. Less Than: Click the field to enter a percentage remaining when No Space or All are selected as the Event Type.
  • Page 54 Show Message: When selected a pop-up message will appear on-screen. Alarm Upload: When selected this system will send any alarms detected to an additional alarm monitoring system (ex: alarm monitoring company). Send Email: When selected the system will trigger an email alert (based on the Email settings).
  • Page 55 STORAGE HDD data management. The SCHEDULE section is cover in the Setup Wizard – See section 9.2 for details. BASIC HDD Full: Click the field to select from the available options: Overwrite – the system will continue to record over the oldest footage when the hard drive is full Stop Recording –...

  • Page 56: Hdd Manage

    HDD MANAGE HDD Manage allows you to format and configure your hard drive. If you have installed a new hard drive it must be formatted before you are able to record. Device Name: Name of the hard drive. Type: Click the drop down to select from the available options: Read-Write: Allows for normal recording on the hard drive Read-Only:...

  • Page 57: Hdd Detect

    RECORD Main Stream: Select Auto to allow the system to use the default resolution setting as the 1 choice when bandwidth availability is high. Sub Stream: Select Auto to allow the system to use the default resolution setting as a 2 choice when bandwidth availability is low.
  • Page 58 Type: Click the drop down to select from the options: Quick Detect: Checks if the hard drive is present and functional Global Detect: Performs an in depth S.M.A.R.T. Analysis of the hard drive to detect failure and avoid losing data HDD: Click the drop down to select from the available hard drives.
  • Page 59 SYSTEM View and modify system basic setup, system COM, network PTZ setup and etc. The GENERAL section is covered in the Setup Wizard – see section 9.2 for details. DISPLAY Display Tab Display allows you to customize the view on your monitor/TV. Resolution: Click the drop down to select the correct resolution for your monitor/TV.
  • Page 60 Tour Tab Tour allows you setup tour intervals, window splits, and motion/alarm tours for PTZ cameras. Motion/Alarm Tour Type: Click to select the View for the tour from 1 to 4. Enable Tour: When selected the tour will be active. Interval: Click the field to enter the number of second between tour options.
  • Page 61 User Info: All users will be listed on this screen. Details shown are from the Add User/Modify screens Modify: Click the Modify icon to open the User information screen – this is the same as the Add User screen. Click Save when all changes have been made. Delete: Click the Delete icon to remove the User from the system.
  • Page 62 Modify Group Tab The Group tab allows you to add, delete or modify groups. You are able to add up to 20 groups. User Info: All groups will be listed on this screen. Details shown are from the Add Group/Modify screens Modify: Click the Modify...
  • Page 63 Security Questions Tab Manage the security questions used when the admin login user has forgotten their user name or password. Questions and answers can be changed from this tab. To Delete or change the answer to a question, you must enter the current answer. Questions: Click the drop down to select a question.

  • Page 64: Auto Maintain

    Blocked Sites: Click to add Blocked Sites to the list. Use the Edit or Delete options to change the list. Add: Click add to enter the IP details for the Site. AUTO MAINTAIN Set the system to Auto Reboot on a specific day/time or never. Day: Click the drop down to select from the available options for when the system will auto reboot (ex: Never, Everyday or on a specific day of the week).
  • Page 65 IMP/EXP This screen is used to import and export files in the system for system upgrades and backups. This step requires a USB drive to complete. Insert a USB drive into the NVR. Device Name: Click the drop down to select a device for import/export. The USB drive will appear in this list as well and additional hard drives installed in the NVR unit.
  • Page 66 NVR is powered on after selecting Factory Reset. UPGRADE This screen allows you to Upgrade your system firmware. Upgrade from a USB (Firmware updates are available on the Defender website) Visit www.defender-usa.com and open the 2K Wireless product page...

  • Page 67: Camera Installation

    11 CAMERA INSTALLATION Test all cameras during setup before installing. Determine all areas you want to cover and plan out where each camera should be installed. Make sure there is access to power outlets where the cameras will be installed. Place cameras up high to ensure the camera view covers the maximum area.

  • Page 68: Camera Reset

    12 CAMERA RESET If your camera will not connect or has lost connection and will not pair, you will need to reset it. The camera reset is on the bottom of the camera behind the lower cover. To remove the cover, you will need a small Philips head screw driver.
  • Page 69 13 FAQ...

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