ROCPOWER ‐ SMARTOWER user manual 3 IMPORTANT SAFETY INSTRUCTIONS PLEASE, SAVE THESE INSTRUCTIONS This manual contains important instructions that should be followed during unpacking, installation and maintenance of the UPS and batteries. Important Notices • To ensure safety in all applications where a UPS is hard‐wired to the electrical supply, the connections between the UPS and the electrical supply should be made by a qualified electrical contractor. • Those UPS systems supplied with a factory input lead can be safely connected to the wall outlet by the purchaser. • The UPS has its own internal energy source (battery). Should the battery be switched on when no AC power is available, voltage will be at the output terminals. • Ensure that the AC utility outlet is correctly wired and grounded. • Ensure that the input voltage of the UPS matches the supply voltage. • Use a certified input power cable with the correct plugs and sockets that matches the voltage system. • Do not open the case as there are no serviceable parts inside. Opening the case will void the warranty. • Any attempt to repair the UPS unit by someone other than an authorized technician shall void the warranty. • To eliminate overheating of the UPS, keep all ventilation openings free from obstruction, and do not store anything on top of the UPS. Keep the UPS 8 inches (20 cm) away from the wall. • Ensure the UPS is installed within the proper environment as specified (0‐40°C or 32‐40 F ...
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ROCPOWER ‐ SMARTOWER user manual 4 • Servicing of batteries should be performed or supervised by persons knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries. • When replacing batteries, replace with the same number and type. CAUTION – Do NOT dispose of battery or batteries in a fire. The battery may explode. CAUTION – Do NOT open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. CAUTION – Risk of Electric Shock – Do NOT remove the cover. There are no user serviceable parts. Refer servicing to qualified technicians. CAUTION – Risk of Electric Shock – The battery circuit is NOT isolated from AC. Hazardous voltage may exist between the battery terminals and ground. Test before touching. CAUTION – A battery can present a risk of electrical shock and high short circuit current. CAUTION – Keep children away from this product. CAUTION – HEALTH CARE – THE UPS IS NOT TO BE USED IN PATIENT CARE APPLICATIONS: The Rocpower product you purchased was not designed for direct or indirect patient care and treatment. DO NOT use this product with any equipment used to directly or indirectly treat or care for a patient. CAUTION – To prevent personal injury or property damage, do not carry or move the UPS by the handle or the front cover. CAUTION – The UPS is designed to be used with computer loads only. CAUTION – Do NOT connect a laser printer to the UPS outlets. The Following precautions should be observed when working on batteries: • Remove watches, rings, or other metal objects. • Use tools with insulated handles. • Wear rubber gloves and boots. • Do not lay tools or metal parts on top of batteries. • Disconnect charging source prior to connecting or disconnecting battery terminals. ...
ROCPOWER ‐ SMARTOWER user manual 6 Rear Panel Explanations RJ45 Port DIP Switch USB Communication Port RS232 Communication Port Output Breaker Outlet Rating Label Input Fuse Input Power Cord (Inlet) Europe USA ...
ROCPOWER ‐ SMARTOWER user manual 7 CHAPTER 2 Unpacking CAUTION: Please be careful when lifting the shipping container or the UPS. These items are heavy. Improper lifting or movement may cause personal injuries or property damage. • Take the UPS out of the packing material. Retain it for future use. • Inspect the UPS for any obvious damage. If damage exits, IMMEDIATELY contact the hipper. • Standard package includes a User Manual. Installation Location It is necessary to select a proper environment to install the unit in order to minimize the possibility of damage to the battery bank and extend the life of the batteries. Please follow the instructions below: 1. Keep at least 20 cm (8 inches) clearance from the rear panel of the battery bank to the wall or other obstructions. 2. Do not block the air‐flow to the ventilation openings of the unit. 3. Ensure that the environmental conditions are in accordance with the UPS specifications to avoid overheating and excessive moisture. 4. Do not place the battery bank in a dusty or corrosive environment or near any flammable objects. 5. This battery bank is not designed for outdoor use. ...
ROCPOWER ‐ SMARTOWER user manual 8 CHAPTER 3 Setup IMPORTANT NOTICE: Plug the UPS into the wall outlet and charge the UPS for over 8 hours after initial installation. Connect the loads First, connect the UPS to the AC outlet; then plug the loads into the outlets on the rear of the UPS. To use the UPS as a master ON/OFF switch, ensure that all of the loads are switched ON. These UPS outlets provide battery power and surge protection to the equipment when the utility voltage is outside acceptable limits. Caution: Do not connect a laser printer to the UPS outlets. Connect Computer Interface Port Connect the supplied RS‐232 interface cable (or optional USB cable) to the interface port on the rear of the UPS and the computer interface port. See software installation guide in the CD‐ ROM (Optional.) ...
ROCPOWER ‐ SMARTOWER user manual 9 Connect Network Surge protection Connect a 10 base‐T or 100 base‐T network cable into the RJ‐45 network surge protection IN jack on the rear of the UPS. Connect network cable from the OUT jack to the network equipment. One cable in and one cable out. O U T UPS Start Up 1. Connect the UPS to the wall outlet. 2. Push and hold the ON switch on the front panel of the UPS until four (4) LEDs (LCDs) are lit then extinguished. Then release the ON switch. 3. The Backup Mode LED (Amber) lights up and the UPS performs a self‐test. If the utility is normal, the UPS will run under Utility Mode (Green LED) after the self‐test is completed. In the event of a blackout or over/under voltage, the UPS will run under Backup Mode and the buzzer alarms every two (2) seconds. CAUTION: 1. The UPS ON Mode will not be executed if the above procedure is not done completely, which means the ON button is released before all four (4) LEDs (LCDs) are extinguished. 2. The UPS will not provide output power if the start‐up operation is not done properly even though the input power cord is connected to the wall outlet. ...
ROCPOWER ‐ SMARTOWER user manual 10 DIP Switch Setting The voltage and frequency of the UPS may be reset by the DIP Switch on the rear panel of the UPS. The following charts show the DIP switch settings FUNCTION VOLTAGE=110V VOLTAGE=115V VOLTAGE=120V FUNCTION VOLTAGE=220V VOLTAGE=230V VOLTAGE=240V ...
ROCPOWER ‐ SMARTOWER user manual 11 Indicators and Alarms Indicator Color Description Alarm Utility Mode Green Steady: None Output Load is supplied by the utility. Blinking: Polarity error or Ground Fault Backup Mode Amber Steady (with alarm): Every 2 seconds before Output Load is supplied by the battery battery Low and every 1 Blinking every 5 seconds (no alarm): second before battery Standby for the utility to recover and Cutoff. restart the UPS. Fault Red When Overload, short circuit, or Output Buzzer beeps Voltage Abnormal occurs continuously. Battery ...
ROCPOWER ‐ SMARTOWER user manual 12 CHAPTER 4 Operation Test Turn Off the UPS Push the OFF Switch for at least three (3) seconds to turn OFF the UPS. If you press the OFF switch less than three (3) seconds, the UPS will not execute the shutdown command. In case of overload, output short‐circuits or when the battery cutoff point is reached in the Backup Mode, the UPS will beep for five (5) seconds and then automatically shut itself down. Plug‐in Charge If the Input Power Cord is correctly connected to the wall outlet and the utility is normal, the UPS will charge automatically without turning on the UPS. You have to charge for at least eight (8) hours every three (3) months to avoid battery discharge when the UPS is in an idle condition. Auto‐Restart The UPS will automatically restart to provide energy to the output if the utility recovers within 24 hours after battery cutoff. The Backup LED will flash every five (5) seconds during cutoff. The UPS will not auto‐restart if the utility doesn’t recover within 24 hours. The UPS must be manually started if the utility fails to recover within 24 hours. The UPS auto‐restart can be canceled by pressing OFF switch for three (3) seconds. Alarm Silence The Alarm may be turned OFF by pushing the ON Switch for approximately one (1) second in the Backup Mode. The Alarm remains silent unless a warning or fault condition occurs. Test Under Utility Normal condition, push the ON switch for three (3) seconds to execute the Battery Self‐test function. When the battery is normal, it will enter into Battery Backup Mode for 10 Seconds then return back to Utility Mode. If the battery’s voltage is low, the Battery Replacement LED will blink for five (5) seconds then extinguish to stop the self‐test procedure. If the battery is weak or dead, the Battery Replacement LED will steadily illuminate. ...
ROCPOWER ‐ SMARTOWER user manual 13 CHAPTER 5 Replacing the Battery Note: Once the battery is disconnected, the loads are not protected from power outages. When the Battery Replacement Red LED lights up, the UPS should be recharged for at least 8 ~ 10 hours After recharging, if the Red LED remains unchanged, replace the old battery by unscrewing the Easy Swappable Battery cover. Then push the ON switch to disable the Red LED. Follow the steps 1‐7 to replace the old battery STEP 7 STEP3 STEP 2 STEP 6 STEP 1 STEP 4 STEP 5 ...
ROCPOWER ‐ SMARTOWER user manual 14 CHAPTER 6 LIMITED WARRANTY This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for the Rocstor, Rocpower and Rocsecure lines of products. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES ...
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ROCPOWER ‐ SMARTOWER user manual 15 This Limited Warranty is provided by Rocstor for Rocpower lines of products used in the ordinary course of your business. Descriptions, Drawings and Specifications Rocstor products will substantially conform to the descriptions, drawings and specifications published by Rocstor. However, the descriptions, drawings and specifications are not ...
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ROCPOWER ‐ SMARTOWER user manual 16 Buyer’s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold, leased, bartered or otherwise changed possession. The buyer must notify Rocstor and show proof of notification through any reasonable means of communication in which there is acknowledgment of receipt. See full street address, email address and toll free phone numbers below. The notification shall identify any defect, ...
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ROCPOWER ‐ SMARTOWER user manual 17 THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Limitation on the Use of Any Rocstor “Rocpower” Product The product you purchased was not designed for direct or indirect patient care and treatment. Do not use this product with any equipment used to directly or indirectly treat or care for a ...
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ROCPOWER ‐ SMARTOWER user manual 18 After the first ninety (90) days, technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended. Since individual applications are subject to great variation, the manufacturer “Rocstor” makes no representation or warranty as to the suitability or fitness of these devices for any specific application. Limited Warranty Period The limited warranty period for ROCPOWER UPS products is two (2) years Parts and Labor on ...
ROCPOWER ‐ SMARTOWER user manual 19 Rocstor offers extra coverage for your product. For information on service upgrades, visit www.Rocstor.com. Service upgrades purchased in one country are not transferable to another country. Manual – Disclaimer Revisions to this manual occur periodically. Please go to the Rocstor website, www.rocstor.com to obtain the most current version of the User Manual. Rocstor is not responsible for any errors or omissions or for the results obtained from the use of the information contained in this manual. All information in this manual is provided with no guarantee of completeness, accuracy, and without warranty of any kind, express or implied, including, but not limited to warranties of the completeness, accuracy, or currency of this information, nor its suitability for any particular purpose. TECHNICAL SUPPORT INFORMATION Technical Support All Rocstor products are backed by free telephone technical support for two (2) years from the date of purchase. Please register your product with Rocstor. To register, fill in the Limited ...
ROCPOWER ‐ SMARTOWER user manual 21 Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park, CA 91304‐4129 Office: +1 (818) 449‐2000 Fax: +1 (818) 884‐8777 Email: info@Rocstor.com Technical Support / RMA Tel: (888) 877‐7716 (USA and Canada) Tel: +1 (818) 449‐2000 (Domestic and Internationals) Fax: +1 (818) 884‐8777 Hours: 9:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: support@Rocstor.com Sales Info Hours: 8:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: sales@Rocstor.com Tel: (888) 877‐7716 Fax: (818) 884‐8777 Corporate, Government and Academic Customers Our Corporate Sales Team's goal is to help our U.S.A. and Canadian customers find a storage solution that best serves their needs. We will help you determine your best purchasing options. For more information please contact the appropriate department below or call us at +1 (888) 877‐7716 General sales information: sales@Rocstor.com Corporate sales information: corporate_sales@Rocstor.com Educational sales information: academic_sales@Rocstor.com Federal, State & Local government sales information: government_sales@Rocstor.com ...
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ROCPOWER ‐ SMARTOWER user manual 24 www.ROCPOWER.com 192321362022001...
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