Rocpower rocforce battery bank installations (8 pages)
Summary of Contents for rocpower 4,500 VA
Page 1
power your future℠ ROCFORCE Parallel Redundancy On‐Line UPS Tower and Rack‐Mount convertible User Manual 4,500 VA 6,000 VA 8,000 VA 10,000 VA ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 3 IMPORTANT SAFETY INSTRUCTIONS PLEASE, SAVE THESE INSTRUCTIONS This manual contains important instructions that should be followed during unpacking, installation and maintenance of the UPS and batteries. Important Notices • To ensure safety in all applications where a UPS is hard‐wired to the electrical supply, the connections between the UPS and the electrical supply should be made by a qualified electrical contractor. • Those UPS systems supplied with a factory input lead can be safely connected to the wall outlet by the purchaser. • The UPS has its own internal energy source (battery). Should the battery be switched on when no AC power is available, voltage will be at the output terminals. • Ensure that the AC utility outlet is correctly wired and grounded. • Ensure that the input voltage of the UPS matches the supply voltage. • Use a certified input power cable with the correct plugs and sockets that matches the voltage system. • Do not open the case as there are no serviceable parts inside. Opening the case will void the warranty. • Any attempt to repair the UPS unit by someone other than an authorized technician shall void the warranty. • To eliminate overheating of the UPS, keep all ventilation openings free from obstruction, and do not store anything on top of the UPS. Keep the UPS 12 inches (30 cm) away from the wall. •...
Page 4
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 4 • Servicing of batteries should be performed or supervised by persons knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries. • When replacing batteries, replace with the same number and type. CAUTION – Do NOT dispose of battery or batteries in a fire. The battery may explode. CAUTION – Do NOT open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. CAUTION – Risk of Electric Shock – Do NOT remove the cover. There are no user serviceable parts. Refer servicing to qualified technicians. CAUTION – Risk of Electric Shock – The battery circuit is NOT isolated from AC. Hazardous voltage may exist between the battery terminals and ground. Test before touching. CAUTION – A battery can present a risk of electrical shock and high short circuit current. CAUTION – Keep children away from this product. CAUTION – HEALTH CARE – THE UPS IS NOT TO BE USED IN PATIENT CARE APPLICATIONS: The Rocpower product you purchased was not designed for direct or indirect patient care and treatment. DO NOT use this product with any equipment used to directly or indirectly treat or care for a patient. CAUTION – To prevent personal injury or property damage, do not carry or move the UPS by the handle or the front cover. CAUTION – The UPS is designed to be used with computer loads only. CAUTION – Do NOT connect a laser printer to the UPS outlets. The Following precautions should be observed when working on batteries: • Remove watches, rings, or other metal objects. • Use tools with insulated handles. • Wear rubber gloves and boots. • Do not lay tools or metal parts on top of batteries. • Disconnect charging source prior to connecting or disconnecting battery terminals. ...
Page 5
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 5 CAUTION ‐ To reduce the risk of fire, connect the UPS unit input to a circuit with a 40 amperes rating in accordance with the National Electric Code, ANSI/NFPA 70. Use No. 10 AWG, 60°C copper wire and 22.1 lb‐in Torque force when connecting to terminal block. ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 6 CHAPTER 1 Panel explanation Front Panel Function Explanations LCD Display Green LED steadily lights up to indicate that the utility input voltage is in range. The LED flashes to indicate that the utility input voltage is within the acceptable range. Green LED lights up to indicate Bypass Input is normal. Green LED lights up to indicate the UPS has the capability to run under Redundancy Mode. UPS is working under ECO (Economic, Line‐interactive) Mode. UPS Fault or Abnormal UPS ON/Alarm Silence UPS OFF Switch Special functions log in/out Go to next page Go to previous page or change the setting of the UPS. To re‐confirm the change of UPS Setting ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 7 Rear Panel Explanation A Terminal Resistor for Parallel function B RS232 Port C External Battery Connector D Utility Input Breaker E CAN Bus Connection Port for Parallel System F Maintenance Bypass Switch and Galvanic Tx. Temperature Sensor G Cooling Fan H Utility Input &UPS Output Power Connector Connection Port I Customer Options Slot 1 J Customer Options Slot 2 Communication Port Explanation The Communication port on the UPS provides true RS232 type interface to communicate with UPS software for remote monitoring of the power and UPS status. You may combine the following interface cards: R2E (2...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 8 DCE(Dry Contact plus EPO), as well as SNMP/ card. However, the R2E card, RSE card and USE card cannot be used simultaneously. The bundled software for the UPS is compatible with many operating systems such as Windows 98, & 2000, ME, NT , XP and Vista. For other applications like Novell, NetWare, UNIX, Linux, please contact your local distributor for a proper solution. When the optional interface cards are installed, the shutdown command has the following priorities: Highest = DCE card & EPO signals, Next Highest = SNMP/WEB card, Next = R2E, Next = RSE and USE gets the lowest priority. True RS232 type Interface The RS232 interface shall be set as follows: Baud Rate 2400 bps Data Length 8 bits Stop Bit 1 bit Parity None Pin Assignments of true RS232 type interface are illustrated as follows: Pin 3: RS232 Rx Pin 2: RS232 Tx Pin 5: Ground ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 9 CHAPTER 2 Check the unit in its packing container and after removal, but before installation, for any obvious problems. Retain the packing material for future use. Unpacking CAUTION: Please be careful when lifting the shipping container or the UPS. These items are heavy. Improper lifting or movement may cause personal injuries or property damage. • Take the UPS out of the packing material. Retain it for future use. • Inspect the UPS for any obvious damage. If damage exits, IMMEDIATELY contact the hipper. • Standard Package includes: ‐ Quick Start Manual ‐ User's Manual ‐ Set: UPS communication software with RS232 cable ‐ Set: accessories pack ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 10 Package contents for the UPS with isolation transformer but without Maintenance Bypass Switch: • Standard Package plus 3pcs No. 10 AWG, 60°C copper wire (2pcs 12 inches long NEMA L5‐30P and 1pcs 12 inches long NEMA L5‐30R are to be used at the input/output terminal block of the UPS. Please refer to page 14 number 2 for installation diagram. Installation Location It is necessary to select a proper environment to install the unit, in order to minimize the possibility of damage and extend the life of the UPS. Please follow the instructions below: 1. Keep at least 30cm (12 inches) clearance from the rear panel of the UPS to the wall. 2. Do not block the air‐flow to the ventilation openings of the unit. 3. Please check the installation site to avoid overheating and excessive moisture. 4. Do not place the UPS in an environment near dust, corrosive or salty material, or flammable objects. 5. Do not expose the UPS to the outdoors. It is for indoor use only. Relative Humidly (non condensation) 30%~90% Storage Instruction For extended storage through moderate climate, the batteries should be charged for 12 hours every three (3) months. Connect the UPS power cord into the wall outlet and turn on the ...
Page 11
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 11 input breaker on front panel. Repeat this procedure every two (2) months in a high temperature environment. ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 17 Terminal Block Explanation L12‐N1: the terminal for the Utility Input provides the power source when the UPS is ● working in Utility Mode. G1: the terminal for the UPS Input Ground. ● L21‐N22: the terminals for the UPS Output. ● G2: the terminal for the UPS Output Ground. ● Remarks: 1. When the Battery Bank is installed: ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 18 CHAPTER 4 Operational Test Start Up in Normal Mode Open the terminal block cover on the rear panel. Before starting the installation, please ensure that the ground is connected properly. Ensure that the utility breaker and UPS input breaker are in the OFF position. Ensure that the utility voltage matches the input voltage of the UPS. Connect the utility separately to the terminal blocks of UPS Utility and Bypass Inputs. Turn the Switch ON the distribution panel Power Breaker and the UPS Input Power Breaker. The UPS should start up. Green LEDs & light up to show the Utility and Bypass Inputs are normal and the LCD will display information from drawings A1, A2 and B. A1 A2 ...
Page 19
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 19 message, it means the pre‐startup of the UPS is successful and the charger begins to charge the batteries. Press the UPS ON Switch for approximately three (3) seconds. The Buzzer will sound twice and the LCD display will change from drawing B to drawing C. C The UPS is now in Self‐Test Mode. The LCD display will change from drawing C to drawing D and remain for approximately four (4) seconds under Battery Mode. The LCD display will change from drawing E1 to drawing F if the Self‐Test is successful. D * It shows “test.” E1 ...
Page 20
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 20 F * It shows “220VAC” in Utility Input. If the Self‐Test is unsuccessful, the LCD display will change from Drawing D to drawing E2. An error code or error status will be shown on the screen. The start‐up operation of the UPS is completed. Ensure that the UPS is plugged onto the wall outlet and charged for at least 8 hours. Start‐up in Battery Mode (Cold Start) Ensure that the UPS has already been installed with 1 set (20pcs) of 12V/7AH or 12V/5AH batteries. Push the UPS ON Switch for approximately three (3) seconds. The buzzer will sound twice. The LCD display will change from drawing A to drawing G and remain that way for approximately 10 sec. Press the UPS ON Switch again (within the 10 second period above) for approximately three (3) seconds until the LCD display changes from drawing G to drawing H. At this time the UPS will be in Self‐Test Mode. The UPS should provide power output within a minute and the LCD will display drawing I. If the UPS ON Switch is not pressed during the 10 second period, the UPS will automatically turn OFF. If the UPS turns OFF, go through the above steps again. ...
Page 21
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 21 H * It shows Utility Input is “0” and Utility Abnormal. I ...
Page 22
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 22 Check Measured Values & Figures detected by UPS If you would like to check the measured values and figures detected by the UPS, please use the “scroll down” and “scroll up” key pads. When using the scroll down key pad, the LCD will display in the following order: Drawing C (Voltage from Utility Input), Drawing I1 (Voltage from Bypass Input), Drawing J (Frequency from Utility Input), Drawing K (Frequency from Bypass Input), Drawing L (UPS Output Voltage), Drawing M (UPS Output Frequency), Drawing N (UPS Output Load %), Drawing O (UPS Battery Voltage), and Drawing P (UPS Inner Temperature). I1 * It shows voltage comes from Bypass Input. J ...
Page 23
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 23 L * It shows UPS Output Voltage. M * It shows UPS Output Frequency. N * It shows UPS Output Load Level (%). O ...
Page 24
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 24 UPS Default Data and Special Function Execution After the UPS completely starts up, press the key pad to change the LCD display screen to drawing Q1. Q1 * It shows buzzer ON. Q2 * It shows buzzer OFF. Press the key pad to scroll down the screen and check the UPS settings. The LCD will display in the following order: Drawing Q1 (buzzer), Drawing R1 (Self‐test), Drawing S1 (Bypass Voltage Windows), Drawing T (Output Frequency Synchronization Window), Drawing U (Inverter Output Voltage), Drawing V1 (UPS Operation Mode), Drawing W ...
Page 25
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 25 R2 * It shows self‐test is ON. S1 * It shows Bypass Voltage is 195VAC‐260VAC. S2 * It shows Bypass Voltage is 184VAC‐260VAC. T * It shows Frequency Window is +/‐3Hz. ...
Page 26
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 26 V1 * It shows the UPS is operating in Normal Mode. V2 * It shows the UPS is operating in Eco Mode. V3 * It shows the UPS is operating in CVCF 50Hz Mode. Note: If you want to set a frequency converter, it shall be conducted by a qualified technician. V4 * It shows the UPS is operating in CVCF 60Hz Mode. ...
Page 27
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 27 * It shows Output Voltage Adjustment % from 0% to 3% or ‐0% to ‐3%. X * It shows UPS Identification Number is “01.” Y * It shows the UPS parallel function is disabled. Press the scroll up key pad use special functions. The Functions includes buzzer ON (drawing Q1), buzzer OFF (drawing Q2, alarm is silent for any UPS Warnings) and Self‐Test OFF ( drawing R1) or Self‐Test ON ( drawing R2. UPS will execute battery test for 10 seconds. If the Self‐Test is successful, it will show as Drawing E1, otherwise, it will show as drawing E2 with an error message at the same time.) UPS Default Settings and their alternatives Begin with the UPS OFF. Press the ON Switch and scroll down key pads simultaneously for approximately three (3) seconds. The buzzer will sound twice and the LCD display screen will display drawing Q1. The UPS is now in Setting Mode. Refer to page 23 ‐ Q2 to scroll down the LCD screen. The remaining default settings may be changed by pressing the scroll up ...
Page 28
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 28 Drawing V1, V2, V3 and V4 show the operation modes of the UPS. They are Online, Eco (Economic) Mode, fixed 50Hz Output or fixed 60Hz Output. Drawing W shows the adjustments of the Inverter Output. It may be set at 0%, +1%, ‐1%, +2%, ‐2%, +3%, or ‐3%. Drawing X shows a specified address and position of the UPS when the UPS is in Parallel Mode. The settable numbers are from 1st to 4th. Drawing Y shows parallel function status. The number “01” means “Disable,” and “02” means “Enable.” When the setting changes are completed, press the down key several times to turn the LCD screen display to drawing Z, then press the enter key to save changes. The LCD screen will show drawing AA, prompting UPS to be reset. The changes may be aborted before saving by pressing the OFF key for 5 seconds anytime under Setting Mode. The LCD screen will return to Drawing AA, which means your setting changes were not saved. Z * Please press Enter key to save data. AA ...
Page 29
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 29 To unlock the UPS, proceed as follows: Review the error messages. Review Chapter 6 to troubleshoot the problem. Otherwise, consult your local distributor for service. Press the OFF key for five (5) seconds. The buzzer will sound twice. Turn OFF the Utility Input breaker. The UPS should now be unlocked, but contact an authorized technician to ensure the error message is solved. Shutting OFF the UPS Press the OFF key for about five (5) seconds. The Inverter output will be turned OFF and drawing B will show in the LCD screen. Turn OFF the Utility Input breaker. The UPS is now turned OFF completely. Maintenance Bypass Mode This is for UPS maintenance only. A non‐authorized technician is not allowed to operate the following procedures. If any damage occurs by an unauthorized person, your warranty will immediately be void. Only an authorized technician may perform maintenance to retain the warranty. Press the OFF key for approximately five (5) seconds. The LCD screen will show Drawing B and the UPS output is on Bypass Mode. Remove the cover of the CAM Switch (Maintenance Bypass Switch). Then turn the CAM Switch to Bypass Mode. The upper right‐hand Corner of the LCD screen will show the symbol. Turn OFF the UPS utility breaker. Maintenance can now be performed on the UPS. To return the UPS to Normal Mode, turn the CAM switch to “INV” Mode and secure the switch cover and the UPS will return to Inverter Mode. ...
Page 30
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 30 Symbols on the LCD Display Panel Item Symbol Description 1 LINE Utility or Bypass Source 2 Battery Low 3 Battery Abnormal 4 UPS Overloading 5 UPS Working in specified mode* 6 A Blackout Transfer occurred in UPS Output 7 Bypass Input Abnormal, UPS fails to transfer to bypass, Bypass Abnormal at 8 Utility Input Abnormal 9 OFF UPS Shutoff ...
Page 31
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 31 21 Bypass Input Normal LED 22 UPS under Redundancy Mode 23 UPS under ECO Mode 24 UPS Fault or Abnormal Warning LED 25 EPO Emergency Power OFF 26 Er05 Battery Weak or Dead 27 Er06 Output Short Circuit 28 Er10 Inverter Over‐current 29 Er11 UPS Overheating 30 Er12 UPS Output Overloading Wrong Procedure to Enter Maintenance 31 Er15 Mode 32 ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 32 CHAPTER 5 Product Introduction General Characteristics True online architecture continuously supplies your critical device with a stable, regulated, transient‐free pure sine wave AC Power. 20KHz Pulse Width Modulation (PWM) sine wave topology yields excellent overall performance. The high crest factor of the inverter handles all high inrush current loads without the need to upgrade the power rating. Multi‐functional LCD/LED panel will display the status of the UPS. The LED display may show UPS Working Status, Utility Status and Abnormal Status. The LCD display may show Input/Output Voltage, Frequency, Load Status, Inner Cabinet Temperature, and Abnormal Conditions. To protect the unit from overloading, it automatically switches to Bypass Mode in 160 seconds ~ 40ms if loading is between 105% ~ 150% of rating. An overload > 150% of rating causes the UPS to immediately switch to Bypass Mode. It will automatically switch back to Inverter Mode once the overload condition ceases. Should the output short‐circuit, the UPS automatically cuts the output until the short circuit is resolved. Should the unit become overheated, the internal thermal sensor will detect the heat and switch to Bypass Mode and vice versa. Due to its fully digitalized control circuit, the UPS has the ability for remote control and easy monitoring. Maintenance‐free sealed‐type battery minimizes after‐sales service. Maintenance bypass switch provides easy and safe troubleshooting and maintenance function when the input electrical power is normal. The UPS has four different working modes: Normal, ECO, CF50 and CF60. It may be used ...
Page 33
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 33 During power outages, the DC start function ensures the start up of the UPS. Revolutionary battery management circuit analyzes battery discharging status to adjust battery cut‐off point and extend the life of the batteries. Intelligent temperature‐controlled fan not only extends the life of the fan, but also reduces annoying noise. Your working environment remains quiet and comfortable. When the UPS stops functioning, the LCD screen displays the problem to be corrected. ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 34 CHAPTER 6 Troubleshooting Guide When the UPS malfunctions during operation, you may check the following: Is the input and output wiring correct? Is the utility input voltage within the specified range of the UPS? If problems or symptoms still exist, please review the following chart or contact your local distributor for help. Situation Check Items Solution UPS Red Fault LED Check the error 1. C heck to see if the battery is properly lights up code shown on the connected. Then re‐charge the batteries LCD screen for 8 hours to see whether the UPS will backup normally; otherwise, consult with 1.Er05, & your local distributor. 2.Er06, Er10, Er12, 2. Remove an uncritical load at the UPS Er28 & output. Replace any damaged AC 3.EPO power cord. 4.Er11 ...
Page 35
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 35 UPS locks up and Please refer to Chapter 4 to cannot be turned troubleshoot the problem; otherwise, OFF. consult your local distributor for help. ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 36 CHAPTER 7 Bundled Hardware and Software Installation Guide Hardware Installation Connect the male connector of RS232 cable to the UPS communication port. Connect the female connector of the RS232 cable to a dedicated RS232 port of the computer. Refer to Chapter 1 for installation of optional interface cards. Software Installation Please refer to the software User’s Manual for installation. Customer Options Slots R2E (2nd RS‐232) card CN1 is for RS232 DB9. For communication protocol, please refer to Chapter 1 Installation Position: slot 1 or slot 2. Use flat cable connector: A or B For installation, please refer to Installation of the Interface Cards on page 37 RSE (RS‐485) card CN2 is for RS485 and CN3 is for remote power. For communication protocol, please see the definition below: Ground A/Data+ B/Data- Installation Position: slot 1 or slot 2. Use connector: A or B ...
Page 37
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 37 USE (USB) card CN1 is for USB. For communication protocol, please see the definition below: Comply with USB 1.0 and USB 1.5 Comply with USB HiD Version 1.0. The Pin Assignments of the USE card: 1 VCC (+5V) 2 D- 3 D+ 4 Ground Installation Position: slot 1 or slot 2. Use connector: A or B For installation, please refer to The Installation of the Interface Cards on page 37. DCE (Dry Contact) card The pin assignments of 10‐Pin Terminal: 1 2 3 4 5 6 7 8 9 10 ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 38 SNMP Cards SNMP/WEB card For installation, please refer to the card’s User Manual Installation Position: slot 1 or slot 2. Use connector: A or B For installation, please refer to Installation of the Interface Cards on this page. Net Agent II Internal Card For installation, please refer to the card’s User Manual Installation Position: slot 2. Use connector: C. For installation, please refer to Installation of the Interface Cards on this page. The Installation of the Interface Cards Ensure that the flat cable installed is the same as the one indicated below. Please follow the hardware installation as indicated below. Remove the cover of Slot 1. Slide in the selected interface card into the Slot. Properly fasten the selected interface card. ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 40 CHAPTER 8 Battery Replacement 1. Unscrew the battery panel as indicated in Step 1. 2. Remove the front panel as indicated in Step 2. 3. Remove the battery pack screw as shown in Step 3. 4. Unplug the battery connectors as shown in Step 4. ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 41 5. Remove the battery packs from the battery bank as shown in Step 5. Recycling the Used Battery Contact your local recycling or hazardous waste center for information on the proper disposal of the used batteries. ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 42 CHAPTER 9 Specifications Model 4,500 VA / 6,000 VA 8,000 VA / 10,000 VA INPUT Voltage Window 160~280Vac Frequency 45 ~ 65 Hz Phase/Wire Single, Line + Neutral + Ground Power Factor Up to 0.99 at 100% Linear Load Current THD (100% linear load) <6% OUTPUT Voltage Window 220/230/240Vac Selectable(208/120Vac optional) Voltage Adjustment ±0%; ±1%; ±2%; ±3% Voltage Regulation ±2% Capacity 4500VA 8000VA 6000VA 10000VA Rated Power Factor 0.7 Lagging Wave Form ...
Page 43
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 43 System Fault Conditions PHYSICAL Tower model 11.4x29.5x25.4 11.4x34.7x25.4 Dimensions (WxHxD )inch 17.3x12.2x26.8 17.3x15.6x26.8 RT model Input / Output Connection Hardwire External Battery Connection Plug‐in & Play Tower model 309/366 (8K) Standard 265/322 Unit/Hot 329/386(10K) Net Weight Swappable unit (lbs) ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 44 CHAPTER 10 LIMITED WARRANTY This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for the Rocstor, Rocpower and Rocsecure lines of products. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES ...
Page 45
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 45 This Limited Warranty is provided by Rocstor for Rocpower lines of products used in the ordinary course of your business. Descriptions, Drawings and Specifications Rocstor products will substantially conform to the descriptions, drawings and specifications published by Rocstor. However, the descriptions, drawings and specifications are not ...
Page 46
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 46 Buyer’s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold, leased, bartered or otherwise changed possession. The buyer must notify Rocstor and show proof of notification through any reasonable means of communication in which there is acknowledgment of receipt. See full street address, email ...
Page 47
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 47 THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Limitation on the Use of Any Rocstor “Rocpower” Product The product you purchased was not designed for direct or indirect patient care and treatment. Do not use this product with any equipment used to directly or indirectly treat or care for a ...
Page 48
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 48 After the first ninety (90) days, technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended. Since individual applications are subject to great variation, the manufacturer “Rocstor” makes no representation or warranty as to the suitability or fitness of these devices for any specific application. Limited Warranty Period The limited warranty period for ROCPOWER UPS products is two (2) years Parts and Labor on the chassis and one (1) year Parts and Labor on the batteries, whether inside the chassis or provided separately. Rocstor warrants this equipment, when properly applied and operated ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 49 Rocstor offers extra coverage for your product. For information on service upgrades, visit www.Rocstor.com. Service upgrades purchased in one country are not transferable to another country. Manual – Disclaimer Revisions to this manual occur periodically. Please go to the Rocstor website, www.rocstor.com to obtain the most current version of the User Manual. Rocstor is not responsible for any errors or omissions or for the results obtained from the use of the information contained in this manual. All information in this manual is provided with no guarantee of completeness, accuracy, and without warranty of any kind, express or implied, including, but not limited to warranties of the completeness, accuracy, or currency of this information, nor its suitability for any particular purpose. TECHNICAL SUPPORT INFORMATION Technical Support All Rocstor products are backed by free telephone technical support for two (2) years from the date of purchase. Please register your product with Rocstor. To register, fill in the Limited ...
ROCPOWER – ROCFORCE ‐ Parallel Redundancy On‐Line ‐ user manual 51 Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park, CA 91304‐4129 Office: +1 (818) 449‐2000 Fax: +1 (818) 884‐8777 Email: info@Rocstor.com Technical Support / RMA Tel: (888) 877‐7716 (USA and Canada) Tel: +1 (818) 449‐2000 (Domestic and Internationals) Fax: +1 (818) 884‐8777 Hours: 9:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: support@Rocstor.com Sales Info Hours: 8:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: sales@Rocstor.com Tel: (888) 877‐7716 Fax: (818) 884‐8777 Corporate, Government and Academic Customers Our Corporate Sales Team's goal is to help our U.S.A. and Canadian customers find a storage solution that best serves their needs. We will help you determine your best purchasing options. For more information please contact the appropriate department below or call us at +1 (888) 877‐7716 General sales information: sales@Rocstor.com Corporate sales information: corporate_sales@Rocstor.com Educational sales information: academic_sales@Rocstor.com Federal, State & Local government sales information: government_sales@Rocstor.com Resellers/Business Development/OEM Partners ...
Need help?
Do you have a question about the 4,500 VA and is the answer not in the manual?
Questions and answers