ROCPOWER – MAGNUS ‐ user manual 2 TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS ..................3 CHAPTER 1 ........................... 6 Front Panel Function Explanations..................6 Rear Panel Explanation......................7 Communication Port Explanation..................8 True RS232 Type Interface ....................8 Pin Assignments of true RS232 type interface ..............8 CHAPTER 2 ........................... 9 Installation and Operation..................... 9 Unpacking ..........................9 Installation Location ......................10 Storage Instruction ......................10 CHAPTER 3 ......................... 11 Installation of Caster Covers....................
ROCPOWER – MAGNUS ‐ user manual 3 IMPORTANT SAFETY INSTRUCTIONS PLEASE, SAVE THESE INSTRUCTIONS This manual contains important instructions that should be followed during unpacking, installation and maintenance of the UPS and batteries. Important Notices • To ensure safety in all applications where a UPS is hard‐wired to the electrical supply, the connections between the UPS and the electrical supply should be made by a qualified electrical contractor. • Those UPS systems supplied with a factory input lead can be safely connected to the wall outlet by the purchaser. • The UPS has its own internal energy source (battery). Should the battery be switched on when no AC power is available, voltage will be at the output terminals. • Ensure that the AC utility outlet is correctly wired and grounded. • Ensure that the input voltage of the UPS matches the supply voltage. • Use a certified input power cable with the correct plugs and sockets that matches the voltage system. • Do not open the case as there are no serviceable parts inside. Opening the case will void the warranty. • Any attempt to repair the UPS unit by someone other than an authorized technician shall void the warranty. • To eliminate overheating of the UPS, keep all ventilation openings free from obstruction, and do not store anything on top of the UPS. Keep the UPS 12 inches (30 cm) away from the wall. ...
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ROCPOWER – MAGNUS ‐ user manual 4 • This UPS has been designed and constructed to protect your assets from the wide range of power aberrations experienced on utility power lines. Take care to install and maintain the system correctly by your local distributor. • Intended for installation in a temperature controlled environment. • Servicing of batteries should be performed or supervised by persons knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries. • When replacing batteries, replace with the same number and type. CAUTION – Do NOT dispose of battery or batteries in a fire. The battery may explode. CAUTION – Do NOT open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. CAUTION – Risk of Electric Shock – Do NOT remove the cover. There are no user serviceable parts. Refer servicing to qualified technicians. CAUTION – Risk of Electric Shock – The battery circuit is NOT isolated from AC. Hazardous voltage may exist between the battery terminals and ground. Test before touching. CAUTION – A battery can present a risk of electrical shock and high short circuit current. CAUTION – Keep children away from this product. CAUTION – HEALTH CARE – THE UPS IS NOT TO BE USED IN PATIENT CARE APPLICATIONS: The Rocpower product you purchased was not designed for direct or indirect patient care and treatment. DO NOT use this product with any equipment used to directly or indirectly treat or care for a patient. CAUTION – To prevent personal injury or property damage, do not carry or move the UPS by the handle or the front cover. CAUTION – The UPS is designed to be used with computer loads only. CAUTION – Do NOT connect a laser printer to the UPS outlets. The Following precautions should be observed when working on batteries: • Remove watches, rings, or other metal objects. • Use tools with insulated handles. •...
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ROCPOWER – MAGNUS ‐ user manual 5 CAUTION ‐ A disconnect switch would be provided by other vendors for the AC output circuit. To reduce the risk of fire, connect the UPS to a circuit with a 30 amperes rating in accordance with the National Electric Code, ANSI/NFPA 70. CAUTION ‐ To reduce the risk of fire, connect the UPS input to a circuit with a 40 amperes rating in accordance with the National Electric Code ANSI/NFPA 70. Use No. 10 AWG, 60°C copper wire and 22.1 lb‐in Torque force when connecting the Ground wire to the terminal block. ...
ROCPOWER – MAGNUS ‐ user manual 6 CHAPTER 1 Front Panel Function Explanations LCD Display Green LED turns on to indicate the UPS has the capability to run under redundancy configuration. Green LED steadily lights up to indicate that the utility input voltage is within the range; the LED flashes to indicate that the utility input voltage is within the acceptable range. Green LED lights up to indicate Bypass Input is normal. UPS ON/Alarm Silence Go to previous page or change the setting of the UPS. To re‐confirm the change of UPS Setting Go to next page UPS OFF Switch Special functions log in/out UPS is working under ECO (Economic, Line‐interactive) Mode. • UPS Fault or Abnormal ...
ROCPOWER – MAGNUS ‐ user manual 7 Rear Panel Explanation A RS232 Port B Terminal Resistor for Parallel function C CAN Bus Connection Port for Parallel System D Customer Options Slot 1 E Customer Options Slot 2 F Cooling Fan G External Battery Connector H External Charger Connector I Utility Input Breaker J Bypass Input Breaker (for Dual Input Model Only) K CAM Switch (Maintenance Bypass Switch) L Input / Output Terminal Block ...
ROCPOWER – MAGNUS ‐ user manual 8 Communication Port Explanation The Communication port on the UPS provides true RS232 type interface to communicate with the UPS software for remote monitoring of the power and UPS status. You may combine the following interface cards: R2E (2 RS232 plus EPO), RSE (RS485 plus EPO), USE (USB plus EPO), DCE (Dry Contact plus EPO), as well as SNMP/ card. However, the R2E card, RSE card and USE card cannot be used simultaneously. The bundled software for the UPS is compatible with many operating systems such as Windows 98, & 2000, ME, NT, XP and Vista. For other applications like Novell, NetWare, UNIX, Linux, please contact your local distributor for a proper solution. When the optional interface cards are used with the onboard RS232 port in Communication Mode, the shutdown command has the following priorities: Highest = DCE card & EPO signals (will get the highest priority in control command), the Next Highest = SNMP/WEB card, Next = R2E, Next = RSE and USE getting the lowest priority. True RS232 Type Interface The RS232 interface settings The RS232 interface shall be set as follows: Baud Rate 2400 bps Data Length 8 bits Stop Bit 1 bit Parity None Pin Assignments of true RS232 type interface Pin 3: RS232 Rx ...
ROCPOWER – MAGNUS ‐ user manual 9 CHAPTER 2 Installation and Operation Check the unit in its packing container and after removal, but before installation, for any obvious problems. Retain the packing material for future use. Unpacking CAUTION: Please be careful when lifting the shipping container or the UPS. These items are heavy. Improper lifting or movement may cause personal injuries or property damage. • Take the UPS out of the packing material. Retain it for future use. • Inspect the UPS for any obvious damage. If damage exits, IMMEDIATELY contact the hipper. • Standard Package includes: ‐ Quick Start Manual ‐ User's Manual ‐ UPS communication software with RS232 cable ‐ Metal Accessories Kit as below: Package contents for the UPS with Isolation transformer and dual input: Standard package plus 3pcs No. 7 wire and 1pcs No. 10 wire. Package for the UPS without isolation transformer but with dual input: Standard package plus 1pcs No. 7 wire. No. 7 wire is to be used at the input/output terminal block of the UPS. Please refer to Chapter 3, ...
ROCPOWER – MAGNUS ‐ user manual 10 Installation Location It is necessary to select a proper environment to install the unit in order to minimize the possibility of damage to the UPS and extend the life of the UPS. Please follow the instructions below: Keep at least 30cm (12 inches) clearance from the rear panel of the UPS to the wall. Do not block the air‐flow to the ventilation openings of the unit. Please check the installation site to avoid overheating and 0℃ 40℃ excessive moisture. Do not place the UPS in an environment near dust, corrosive, salty material or flammable objects. Do not expose the UPS to the outdoors. It is for indoor use only. Relative humidly (non condensation) 30% ~ 90% Storage Instruction For extended storage through moderate climate, the batteries should be charged for 12 hours every three (3) months. Connect the UPS power cord into the wall outlet and turn on the input breaker on front panel. Repeat this procedure every two (2) months in a high temperature ...
ROCPOWER – MAGNUS ‐ user manual 11 CHAPTER 3 Installation of Caster Covers Terminal Block Explanation L11‐N1: the terminal for Bypass Input to provide the power source when the ● UPS is working under Bypass Mode. L12‐N1: the terminal for Utility Input to provide the power source when the ● UPS is working under Utility Mode. G1: the terminal for UPS Input Ground. ● L21, N21,L22, and N22: the terminals for UPS Output. ● G2: the terminal for UPS Output Ground. ● Remarks: ...
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ROCPOWER – MAGNUS ‐ user manual 12 N22 110Vac b. For 200/100VAC, 220/110VAC, 230V/115VAC, or 240/120VAC, or 240/208/120VAC system, You may connect as shown in below. 208Vac 120Va 120Va 240Vac Use Mounting Cable Tie to fix cables. ● External Battery External Charger 5. Please refer to the specs of input current, output current and recommended conductors listed as below: a. AC input and output ...
ROCPOWER – MAGNUS ‐ user manual 13 CHAPTER 4 Operation Test Start Up in Normal Mode Open the terminal block cover on the rear panel (refer to Chapter 1) before starting the installation. Please ensure that the ground is properly connected. Ensure that the utility breaker, UPS utility breaker and bypass breaker are in the OFF position. Ensure that the utility voltage matches the input voltage of the UPS. Ensure that the utility voltage matches the UPS input voltage. Connect the utility to the UPS. Switch ON the distribution Power Breaker, the UPS Breakers and the Bypass Inputs. The UPS should start up. Green LEDs and light up to show the Utility and Bypass Inputs are normal and the LCD will display information from drawings A1, A2 then B. A1. A2. ...
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ROCPOWER – MAGNUS ‐ user manual 14 The UPS is now on Bypass Mode and will automatically self‐test. If there is no abnormal message, it means the pre‐startup of the UPS is successful and the charger starts to charge the batteries. Press the UPS ON Switch for approximately 3 seconds. The Buzzer will sound twice and the LCD display will change from drawing B to drawing C. C The UPS is now in Self‐Test Mode. The LCD display will change from drawing C to drawing D and remain in Battery Mode for approximately four (4) seconds. It will then change from drawing D to drawing E1 then to drawing F if the Self‐Test is successful. D * It shows “test.” E1 * It shows “OK” in self‐test. ...
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ROCPOWER – MAGNUS ‐ user manual 15 F * It shows “220VAC” in Utility Input. If the Self‐Test fails, the LCD display will change from Drawing D to drawing E2. An error code or error status will be shown on the screen. The start‐up operation of the UPS is now completed. Ensure that the UPS is plugged onto the wall outlet at least 8 hours for charging. Start‐up in Battery Mode (Cold Start) Ensure that the UPS has already been installed with 1 set (20pcs) of 12V / 7AH batteries. Push the UPS ON Switch for approximately three (3) seconds. The buzzer will sound twice. The LCD display will change from drawing A to drawing G and remain that way for approximately 10 seconds. Press the UPS ON Switch for about three (3) seconds. (Within the 10 second period above) until the LCD display changes from drawing G to drawing H. At this time the UPS will be in Self‐ Test Mode. The UPS should provide power output within a minute and the LCD display will change to drawing I. If the UPS ON switch is not pressed during the 10 second period, the UPS will automatically turn OFF. If the UPS turns OFF, go through the Start‐up steps again. G ...
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ROCPOWER – MAGNUS ‐ user manual 16 H * It shows Utility Input is “0” and Utility Abnormal. I Check Measured Values & Figures detected by UPS If you would like to check the measured values and figures detected by the UPS, please use the scroll down and scroll up keys. When using the scroll down key, the LCD will display in the following order: Drawing C (Voltage from Utility Input), Drawing I1 (Voltage from Bypass Input), Drawing J (Frequency from Utility Input), Drawing K (Frequency from Bypass Input), Drawing L (UPS Output Voltage), Drawing M (UPS Output Frequency), Drawing N (UPS Output Load %), Drawing O (UPS Battery Voltage), and Drawing P (UPS Inner Temperature). I1 ...
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ROCPOWER – MAGNUS ‐ user manual 17 *It shows Frequency from Utility Input. K * It shows Frequency from Bypass Input. L * It shows UPS Output Voltage. M * It shows UPS Output Frequency. N ...
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ROCPOWER – MAGNUS ‐ user manual 18 * It shows Battery Voltage. P * It shows UPS Inner Temperature UPS Default Data and Special Function Execution After UPS completely starts up, press key to change the LCD display screen to drawing Q1. Q1 * It shows buzzer ON. Q2 * It shows buzzer OFF. ...
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ROCPOWER – MAGNUS ‐ user manual 19 R2 * It shows self‐test is ON. S1 *It shows Bypass Voltage Range is 195VAC‐260VAC. S2 * It shows Bypass Voltage Range is 184VAC‐260VAC. T ...
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ROCPOWER – MAGNUS ‐ user manual 20 V1 * It shows the UPS is operated in Normal Mode. V2 * It shows the UPS is operating in Eco Mode. V3 * It shows the UPS is operating in CVCF 50Hz Mode. V4 ...
ROCPOWER – MAGNUS ‐ user manual 21 X * It shows UPS Identification Number. Y * It shows the UPS is in the No. 1 of parallel systems. Press the scroll up key, to use the special functions. The function includes buzzer ON (as drawing Q1), buzzer OFF (as drawing Q2, alarm silence for UPS Warning) and Self‐Test OFF (As drawing R1) or Self‐Test ON, as drawing R2. UPS will execute battery test for 10 seconds. If the Self‐Test is successful, it will show Drawing E1; otherwise, it will show drawing E2 and an error message at the same time. UPS Default Settings and their alternatives Start with the UPS OFF. Press the ON switch and scroll down key simultaneously for approximately 3 seconds. The buzzer will sound twice and the LCD display screen will show drawing Q1. The UPS is now in Setting Mode. To scroll down the LCD screen, refer to page 19. All default settings may be changed by pressing the scroll up ...
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ROCPOWER – MAGNUS ‐ user manual 22 Drawing V1, V2, V3 and V4 show the operation modes of the UPS. There are Online, Eco (Economic) Mode, fixed 50Hz output or fixed 60Hz output. Drawing W shows the adjustments of the inverter output. It may be calibrated at 0%, +1%, ‐1%, +2%, ‐2%, +3%, or ‐3%. Drawing X shows a specified address and position of the UPS when the UPS is in Parallel Mode. The settable numbers are from 1st to 4th. When the UPS is not in Parallel Mode, it must be set to number 1. Drawing Y shows the parallel function status. “P 01” means parallel function disabled and “P 02” means parallel function enabled. When the setting changes are completed, press the key several times to display drawing Z in the LCD screen, then press the enter key to save changes. The LCD screen will show drawing AA as a prompt to reset the UPS. To abort the changes before saving them, press the OFF key for five (5) seconds anytime in the Setting Mode. The LCD screen will display drawing AA, which means your setting changes were aborted. Z * Please press Enter key to save data. ...
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ROCPOWER – MAGNUS ‐ user manual 23 seconds an abnormal message will show on the LCD screen. All messages will be locked except Bypass messages LED & LCD . In case the utility is abnormal after the UPS is locked, the icon will be extinguished and the icon will be shown on the LCD screen. To unlock the UPS, proceed as follows: Review the error messages. Review Chapter 6 to troubleshoot the problem. Otherwise, consult your local distributor for service. Press the OFF key for five (5) seconds the buzzer will sound twice. Turn OFF the Breaker Utility Input. The UPS should now be unlocked; however, contact an authorized technician to ensure the error message is resolved. Shutting OFF the UPS Press the OFF key for about five (5) seconds. The Inverter output will be turned OFF. Drawing B will show in the LCD screen. Turn OFF the Utility and Bypass Input breakers. The UPS is now turned OFF completely. Maintenance Bypass Mode This is only for UPS maintenance. ONLY AN AUTHORIZED technician is allowed to perform the following procedures. If there is any damage due to unauthorized maintenance, your warranty will immediately be void. Only an authorized technician may perform maintenance to retain the warranty. ...
ROCPOWER – MAGNUS ‐ user manual 24 Symbols on the LCD Display Panel Item Symbol Description 1 LINE Utility or Bypass Source 2 Battery Low 3 Battery Abnormal 4 UPS Overloading 5 UPS Working in specified mode* 6 A Blackout Transfer occurred in UPS Output 7 Bypass Input Abnormal, UPS fails to transfer to bypass, Bypass Abnormal at 8 Utility Input Abnormal 9 OFF UPS Shutoff 10 ...
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ROCPOWER – MAGNUS ‐ user manual 25 21 Bypass Input Normal LED 22 UPS under Redundancy Mode 23 UPS under ECO Mode 24 UPS Fault or Abnormal Warning LED 25 EPO Emergency Power OFF 26 Er05 Battery Weak or Dead 27 Er06 Output Short Circuit 28 Er10 Inverter Over‐current 29 Er11 UPS Overheating 30 Er12 UPS Output Overloading Wrong Procedure to Enter Maintenance 31 Er15 Mode 32 Er24 ...
ROCPOWER – MAGNUS ‐ user manual 26 CHAPTER 5 Product Introduction General Characteristics True online architecture continuously supplies your critical device with stable, regulated, transient‐free pure sine wave AC Power. 20 KHz Pulse Width Modulation (PWM) sine‐wave topology yields excellent overall performance. The high crest factor of the Inverter handles all high inrush current loads without the need to upgrade the power rating. Multi‐functional LCD/LED panel will display the status of the UPS. The LED display may show UPS Working Status, Utility Status and Abnormal Status. The LCD display may show Input / Output Voltage, Frequency, Load Status, Inner Cabinet temperature, and abnormal operation. To protect the unit from overloading, the UPS automatically switches to Bypass Mode between 160 seconds~ 40ms if loading is between 105%~ 150% of rating. An overload > 150% of rating causes the UPS to immediately switch to Bypass Mode. It will automatically switch back to Inverter Mode once the overload condition ceases. Should the output short‐circuit, the UPS automatically cuts the output until the short circuit is resolved. Should the unit become overheated, the internal thermal sensor will detect the heat and switch to Bypass Mode, after the heat dissipates, the UPS will return to Inverter Mode. Due to its fully digitalized control circuit, the UPS has the ability for remote control and easy monitoring. Maintenance‐free sealed‐type non‐spillable battery minimizes after‐sales service. Maintenance bypass switch provides easy and safe troubleshooting and maintenance function when the electrical input power is normal. The UPS has four different working modes:, Normal, ECO, CF50 and CF60. It may be used in a variety of applications. ...
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ROCPOWER – MAGNUS ‐ user manual 27 Intelligent temperature‐controlled fan not only extends the life of the fan, but also reduces annoying noise. Your working environment remains quiet and comfortable as usual. When the UPS stops functioning, the LCD screen displays the problem to be corrected. WHEN THE UPS FAILS, THE FAULT STATUS WILL BE SHOWN ON THE LCD SCREEN. When the UPS is operated under CF50 or CF60 mode, the capacity of the UPS will downgrade to 75%. ...
ROCPOWER – MAGNUS ‐ user manual 28 CHAPTER 6 Troubleshooting Guide When the UPS malfunctions during operation, you may check the following: Is the input and output wiring correct? Is the utility input voltage within the specified range of the UPS? If problems or symptoms still exist, please review the following chart or contact your local distributor for help. Situation Check Items Solution UPS Red Fault LED Check the error code 1. C heck all battery connections. Then lights up shown on the LCD recharge the batteries for 8 hours to see screen whether the UPS may backup normally; otherwise, consult your local distributor. 1.Er05, & 2. Remove an uncritical load at the UPS 2.Er06, Er10, Er12, output. Replace any damaged AC power Er28 & cord. 3.EPO ...
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ROCPOWER – MAGNUS ‐ user manual 29 UPS fails to provide If the backup time is too short after charging battery backup or its for 8 hours, please contact your local back up time is distributor for battery replacement. shorter than its intended performance. UPS locks itself and it Please refer to Chapter 4 to troubleshoot cannot be turned the problem; otherwise, consult your local OFF. distributor for help. ...
ROCPOWER – MAGNUS ‐ user manual 30 CHAPTER 7 Bundled Hardware and Software Installation Guide Hardware Installation Connect the male connector of RS232 cable to the UPS communication port. Connect the female connector of the RS232 cable to a dedicated RS232 port of the computer. Refer to Chapter 1for installation of optional interface cards. Software Installation Please refer to the software User’s Manual for installation. Customer Options Slots R2E (2nd RS‐232) card CN1 is for RS232 DB9. For communication protocol, please refer to Chapter 1. Installation Position: slot 1 or slot 2. Use connector: A or B For installation, please refer to Chapter 1. RSE (RS‐485) card CN2 for RS485 and CN3 for remote power. For communication protocol, please see the definition below: CN2 1 Ground 2 A/Data+ ...
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ROCPOWER – MAGNUS ‐ user manual 31 Use connector: A or B For installation, please refer to Chapter 1. USE (USB) card CN1 for USB. For communication protocol, please see the definition below: Comply with USB version 1.0,1.5 Mbps Comply with USB HID Version 1.0. The Pin Assignments of the USE card: 1 VCC (+5V) 2 D- 3 D+ 4 Ground Installation Position: slot 1 or slot 2. Use connector: A or B For installation, please refer to Chapter 1. DCE (Dry Contact) card ...
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ROCPOWER – MAGNUS ‐ user manual 32 Installation Position: slot 1 or slot 2 To enable the shutdown function, please short Pin 8 and 10. The capacity of each relay contact is 40VDC/25mA. Use connector: A or B For installation, please refer to Chapter 1. SNMP Card and Net Agent II Card SNMP/WEB card For installation, please refer to the user’s manual attached with the card. . Installation Position: slot 1 or slot 2. Use connector: A or B For installation, please refer to Chapter 1. Net Agent II Internal Card For installation, please refer to the user’s manual attached with the card. Installation Position: slot 2. Use connector: C. For installation, please refer to Chapter 1. Installation of the Interface Cards Ensure that the flat cable installed is the same as the one indicated below. ...
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ROCPOWER – MAGNUS ‐ user manual 33 Please follow the hardware installation as indicated below. Remove the cover of Slot 1. Slide in the selected interface card onto the Slot. Properly fasten the selected interface card. 1 2 3 ...
ROCPOWER – MAGNUS ‐ user manual 34 CHAPTER 8 Specifications Model 4,500 VA/ 6,000 VA 8,000 VA / 10,000 VA INPUT Voltage Window 160~280Vac Frequency 45 ~ 65 Hz Phase/Wire Single, Line + Neutral + Ground Power Factor Up to 0.99 at 100% Linear Load Current THD (100% linear load) <6% OUTPUT Voltage Window 220/230/240Vac Selectable(208/120Vac optional) Voltage Adjustment ±0%; ±1%; ±2%; ±3% Voltage Regulation ±2% Capacity 4500VA 8000VA 6000VA 10000VA Rated Power Factor 0.7 Lagging Wave Form Sine Wave, THD<3%(no load to full load) ...
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ROCPOWER – MAGNUS ‐ user manual 35 PHYSICAL Tower model 11.4x29.5x25.4 11.4x34.7x25.4 Dimensions (WxHxD) inch 17.3x12.2x26.8 17.3x15.6x26.8 RT model Input / Output Connection Hardwire External Battery Connection Plug‐in & Play Tower model 309/366 (8K) Standard 265/322 Unit/Hot 329/386(10K) Net Weight Swappable unit (lbs) ...
ROCPOWER – MAGNUS ‐ user manual 36 CHAPTER 9 LIMITED WARRANTY This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for the Rocstor, Rocpower and Rocsecure lines of products. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES ...
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ROCPOWER – MAGNUS ‐ user manual 37 This Limited Warranty is provided by Rocstor for Rocpower lines of products used in the ordinary course of your business. Descriptions, Drawings and Specifications Rocstor products will substantially conform to the descriptions, drawings and specifications published by Rocstor. However, the descriptions, drawings and specifications are not ...
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ROCPOWER – MAGNUS ‐ user manual 38 Buyer’s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold, leased, bartered or otherwise changed possession. The buyer must notify Rocstor and show proof of notification through any reasonable means of communication in which there is acknowledgment of receipt. See full street address, email address and toll free phone numbers below. The notification shall identify any defect, ...
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ROCPOWER – MAGNUS ‐ user manual 39 THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Limitation on the Use of Any Rocstor “Rocpower” Product The product you purchased was not designed for direct or indirect patient care and treatment. Do not use this product with any equipment used to directly or indirectly treat or care for a ...
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ROCPOWER – MAGNUS ‐ user manual 40 After the first ninety (90) days, technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended. Since individual applications are subject to great variation, the manufacturer “Rocstor” makes no representation or warranty as to the suitability or fitness of these devices for any specific application. Limited Warranty Period The limited warranty period for ROCPOWER UPS products is two (2) years Parts and Labor on the chassis and one (1) year Parts and Labor on the batteries, whether inside the chassis or provided separately. Rocstor warrants this equipment, when properly applied and operated ...
ROCPOWER – MAGNUS ‐ user manual 41 Service Upgrades Rocstor offers extra coverage for your product. For information on service upgrades, visit www.Rocstor.com. Service upgrades purchased in one country are not transferable to another country. Manual – Disclaimer Revisions to this manual occur periodically. Please go to the Rocstor website, to www.rocstor.com obtain the most current version of the User Manual. Rocstor is not responsible for any errors or omissions or for the results obtained from the use of the information contained in this manual. All information in this manual is provided with no guarantee of completeness, accuracy, and without warranty of any kind, express or implied, including, but not limited to warranties of the completeness, accuracy, or currency of this information, nor its suitability for any particular purpose. TECHNICAL SUPPORT INFORMATION Technical Support All Rocstor products are backed by free telephone technical support for two (2) years from the date of purchase. Please register your product with Rocstor. To register, fill in the Limited ...
ROCPOWER – MAGNUS ‐ user manual 43 Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park, CA 91304‐4129 Office: +1 (818) 449‐2000 Fax: +1 (818) 884‐8777 Email: info@Rocstor.com Technical Support / RMA Tel: (888) 877‐7716 (USA and Canada) Tel: +1 (818) 449‐2000 (Domestic and Internationals) Fax: +1 (818) 884‐8777 Hours: 9:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: support@Rocstor.com Sales Info Hours: 8:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: sales@Rocstor.com Tel: (888) 877‐7716 Fax: (818) 884‐8777 Corporate, Government and Academic Customers Our Corporate Sales Team's goal is to help our U.S.A. and Canadian customers find a storage solution that best serves their needs. We will help you determine your best purchasing options. For more information please contact the appropriate department below or call us at +1 (888) 877‐7716 General sales information: sales@Rocstor.com Corporate sales information: corporate_sales@Rocstor.com Educational sales information: academic_sales@Rocstor.com Federal, State & Local government sales information: government_sales@Rocstor.com Resellers/Business Development/OEM Partners All Channel National and International Resellers, VARs, Consultants … contact Rocstor Channel ...
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ROCPOWER – MAGNUS ‐ user manual 48 www.ROCPOWER.com 192321132038001...
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