ROCPOWER ‐ ROCWAVE user manual 4 IMPORTANT SAFETY INSTRUCTIONS PLEASE, SAVE THESE INSTRUCTIONS This manual contains important instructions that should be followed during unpacking, installation and maintenance of the UPS and batteries. Important Notices • To ensure safety in all applications where a UPS is hard‐wired to the electrical supply, the connections between the UPS and the electrical supply should be made by a qualified electrical contractor. • Those UPS systems supplied with a factory input lead can be safely connected to the wall outlet by the purchaser. • The UPS has its own internal energy source (battery). Should the battery be switched on when no AC power is available, voltage will be at the output terminals. • Ensure that the AC utility outlet is correctly wired and grounded. • Ensure that the input voltage of the UPS matches the supply voltage. • Use a certified input power cable with the correct plugs and sockets that matches the voltage system. • Do not open the case as there are no serviceable parts inside. Opening the case will void the warranty. • Any attempt to repair the UPS unit by someone other than an authorized technician shall void the warranty. • To eliminate overheating of the UPS, keep all ventilation openings free from obstruction, and do not store anything on top of the UPS. Keep the UPS 8 inches (20 cm) away from the wall. •...
Page 5
ROCPOWER ‐ ROCWAVE user manual 5 • Servicing of batteries should be performed or supervised by persons knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries. • When replacing batteries, replace with the same number and type. CAUTION – Do NOT dispose of battery or batteries in a fire. The battery may explode. CAUTION – Do NOT open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. CAUTION – Risk of Electric Shock – Do NOT remove the cover. There are no user serviceable parts. Refer servicing to qualified technicians. CAUTION – Risk of Electric Shock – The battery circuit is NOT isolated from AC. Hazardous voltage may exist between the battery terminals and ground. Test before touching. CAUTION – A battery can present a risk of electrical shock and high short circuit current. CAUTION – Keep children away from this product. CAUTION – HEALTH CARE – THE UPS IS NOT TO BE USED IN PATIENT CARE APPLICATIONS: The Rocpower product you purchased was not designed for direct or indirect patient care and treatment. DO NOT use this product with any equipment used to directly or indirectly treat or care for a patient. CAUTION – To prevent personal injury or property damage, do not carry or move the UPS by the handle or the front cover. CAUTION – The UPS is designed to be used with computer loads only. CAUTION – Do NOT connect a laser printer to the UPS outlets. The Following precautions should be observed when working on batteries: • Remove watches, rings, or other metal objects. • Use tools with insulated handles. • Wear rubber gloves and boots. • Do not lay tools or metal parts on top of batteries. • Disconnect charging source prior to connecting or disconnecting battery terminals. ...
ROCPOWER ‐ ROCWAVE user manual 6 CHAPTER 1 LED Panel (Standard) Control Keypads Symbols Functional Descriptions 1. ON UPS Power‐On Switch 2. OFF UPS Power‐Off Switch a. Command the UPS to perform self‐ testing 3. Self‐Test b. Alarm Silence ‐ (Alarm Silence) To mute the alarm buzzer (Press & hold for > 1 sec) Press OFF key and Self‐Test key simultaneously for approx. 3 seconds to transfer from Inverter to Bypass (the bypass LED continuously “blinks” and the ...
Page 7
ROCPOWER ‐ ROCWAVE user manual 7 Red LED indicates Live & Neutral lines are 9. Site wiring fault improperly connected or there is High LED Neutral‐Ground voltage 10. Battery Red LED indicates low battery power or Bad/Weak faulty battery bank LED Green LED indicates successful self‐test 11. Self Test LED and no abnormal conditions or faults were found Green LED indicates 2 UPS Outlets are 12. Outlet2 LED enabled and ready to supply loads Green LED indicates 1 UPS Outlet is 13. Outlet1 LED enabled and ready to supply loads a. During Normal Mode:Press and hold for 1 sec. The 7~11 LEDs will function as Load Rate indicators showing 100%, 75%, 50%, 25% or 10% of UPS capacity . These LEDs will stop 7~11 LEDs illuminating after 10 sec. (% Indicating b. During Battery Mode: Press and hold Bars) ...
ROCPOWER ‐ ROCWAVE user manual 8 LCD panel (Optional) LCD Display Steady Green LED indicates that the utility input voltage is within the operating range of 160VAC~288VAC; Flashing Green LED indicates that the utility input voltage is within the operating range of 120Vac~159Vac. 、 Steady Green LED indicates there is an output available at the Programmable Outlet 1 & Programmable Outlet 2. Steady Amber LED indicates the Bypass Input is normal. UPS Fault LED UPS ON/Alarm Silence UPS OFF Switch Special functions log in/out Go to next page Go to previous page or change the setting of the UPS. To re‐confirm the change of UPS Setting ◎ Manual Bypass: Press ON‐KEY and Up‐KEY key simultaneously for approximately three (3) seconds to transfer from Inverter to Bypass Mode (the bypass LED continuously “blinks“ and the buzzer will beep intermediately ) or transfer from Bypass to Inverter, when the UPS is on Line Mode and the Bypass Voltage is Normal. ...
ROCPOWER ‐ ROCWAVE user manual 9 Symbols on the LCD Display Panel Symbol Description m 1 LINE Utility or Bypass Source 2 Battery Low 3 Battery Abnormal 4 UPS Overloading 5 Site Wiring Fault 6 UPS Working in Service Mode 7 OFF UPS Shutoff 8 FAIL UPS Abnormal Lock 9 UPS Flow Chart 10 4 Digit Measurement Display ...
ROCPOWER ‐ ROCWAVE user manual 10 Real Panel Descriptions 120V 1KVA 2KVA 3KVA 1. USB Port 2. RS232 Port 3. Emergency Power Off (EPO) Dry Contact Signal inputs 4. Communication Card Options Slot 5. External Battery Connector 6. AC power connection socket 7. AC Outlets 8. Two programmable outlets 9. Utility Input circuit breaker 10. Cooling Fans 11. Output circuit breaker for two (2) outlets 12. Output circuit breaker for two (2) programmable outlets ...
ROCPOWER ‐ ROCWAVE user manual 11 CHAPTER 2 Please read the Safety Instructions (pages 2 to 3) before installing the UPS. Unpacking CAUTION: Please be careful when lifting the shipping container or the UPS. These items are heavy. Improper lifting or movement may cause personal injuries or property damage. • Take the UPS out of the packing material. Retain it for future use. • Inspect the UPS for any obvious damage. If damage exits, IMMEDIATELY contact the hipper. • Standard package includes: 1 User Manual. 2pcs of IEC output cables (for UPS with IEC sockets only) 1 AC Input Power Cord 1 set of UPS communication software with RS232 cable 1 set of Tower/Rack Accessories Kit as below: Optional ...
ROCPOWER ‐ ROCWAVE user manual 12 Installation Location It is necessary to select a proper environment to install the unit, in order to minimize the possibility of damage to the UPS and extend the life of the UPS. Please follow the instructions below: 1. Keep minimum 20cm (8 inches) distance clearance from the rear panel of the UPS to avoid any obstructions. 2. Do not block the air‐flow to the ventilation opening of the unit. 3. Please ensure the installation site is free from excessive dust and the ambient temperature and humidity should be within the specified limits. 4. Do not place the UPS in a dusty or corrosive environment or near any flammable objects. 5. This UPS is not designed for outdoor use. ...
ROCPOWER ‐ ROCWAVE user manual 13 Storage Instructions For extended storage in moderate climate, the batteries should be charged for 12 hours every three (3) months by connecting the UPS to the utility supply and switch on input breaker located at UPS rear panel. Repeat this procedure every two (2) months if the storage ambient temperature is above 30°C (86°F). Maintenance Clean the dust from the ventilation openings and intakes on the rear panel. 1. Turn OFF the UPS and wipe the casing with a damp cloth. 2. Periodically unplug the UPS power cord from the wall Outlet to test the batteries. 3. Be sure you have already saved all applications before you proceed to the battery discharging capability test. ...
ROCPOWER ‐ ROCWAVE user manual 18 CHAPTER 4 Operational Test LED panel (Standard) Start Up in Normal AC Mode NOTE: Charge the UPS for more than eight (8) hours after unpacking to ensure it is fully charged before use. 1. Before commencing the installation, please ensure the UPS is properly grounded. 2. Ensure that the utility voltage matches the input voltage of the UPS. 3. Connect UPS main power cord to the AC utility power outlet. 4. Turn ON the AC power source. All of the LEDs on the front panel display will flash once 、 after three (3) seconds, except which will remain illuminated (Green). At the same time, the fan at the rear of the UPS will start operating. 5. Press the ‘ ’ switch for approximately three (3) seconds to start the UPS. The buzzer will beep and the and LEDs will light up after 30 seconds. The start‐up procedure is completed and the UPS outlets are available. . 6. It is advisable to perform a Battery Mode Test before connecting the loads to the UPS to ensure the batteries are working properly. 7. Switch OFF the AC power source after the UPS had been switched ON. The LED on the ...
Page 19
ROCPOWER ‐ ROCWAVE user manual 19 Shutdown 1. Shutdown in AC Mode: Press the ‘ ’ switch for approximate five (5) seconds until the buzzer beeps. The UPS will stop power to the outlets. , LEDs will remain illuminated and the ventilating fans will continue to operate. Switch OFF the AC power source. After 10 seconds, the , LEDs will turn OFF and the ventilating fans will stop operating. The UPS is now completely shutdown. 2. Shutdown in DC Mode: Press the ‘ ’ switch for approximately five (5) seconds until the buzzer beeps. The UPS will stop power to the outlets. After 10 seconds, the , LEDs will turn OFF and the ventilating fans will stop operating. The UPS is now completely shutdown. Self ‐Testing during AC Mode After the UPS has been successfully started in AC Mode, press the ‘ ’ switch for approximately five (5) seconds until the buzzer beeps. The LED will blink to indicate self‐test in progress. If there are no faults or abnormal conditions, the LED will stop blinking and will remain illuminated when the self‐test is completed. The LED will automatically turn OFF 30 seconds after the successful self‐test. ...
Page 20
ROCPOWER ‐ ROCWAVE user manual 20 B 3. The UPS is on Bypass Mode and will automatically conduct to a self‐test. If no abnormal message occurred, it means the pre‐start‐up of the UPS is successful and the charger is charging the batteries. 4. Press the UPS ON switch ‘ ’ for approximately three (3) sec. The Buzzer will sound twice. If the UPS start‐up is successful, the LCD will change from drawing B to drawing C. C 5. If a failure occurs in self‐test, the LCD will display drawing D. An error code or error status will be shown on the screen. D ...
Page 21
ROCPOWER ‐ ROCWAVE user manual 21 6. Your start‐up operation of the UPS is now completed as indicated in drawing E. Ensure that the batteries are fully charged by connecting the UPS to a wall receptacle for at least eight (8) hours. Start‐up in Battery Mode (Cold Start) 1. Ensure that the UPS has already been installed with batteries. 2. Press the UPS ON switch for approximately three (3) seconds. The buzzer will sound twice. The LCD display will change from Drawing A to drawing G. G 3. Press the UPS ON switch for approximately three (3) seconds until the LCD display changes from drawing G to drawing H. The UPS will now be in Self‐Test Mode for about 60 seconds. When the Self‐Test Mode is completed, the UPS will supply power to the outputs as indicated in LCD drawing I. The UPS will automatically turn OFF if the ON switch is pressed within 10 sounds. H ...
Page 22
ROCPOWER ‐ ROCWAVE user manual 22 Check Measured Values and Figures detected by UPS If you would like to check the measured values and messages, please use the scroll up and scroll down key pads. When you use the scroll down key pad, the LCD will display the following sequence: Drawing E (Input Voltage) Drawing J (Input Frequency) Drawing K (UPS Output Voltage) Drawing L (UPS Output Frequency) Drawing M (UPS Output Load percentage) Drawing N (UPS Battery Voltage) Drawing O (UPS inner temperature. J K ...
Page 23
ROCPOWER ‐ ROCWAVE user manual 23 N O UPS Default Data and Special Function Execution 1. After the UPS is turned ON successfully, use key pad to change the LCD display screen to drawing P1. P1 P2 ...
Page 24
ROCPOWER ‐ ROCWAVE user manual 24 Drawing R1 (Bypass Voltage) Drawing S (Output Frequency Synchronized Window) Drawing T (Inverter Output Voltage) Drawing U1 (UPS Operation Mode) Drawing V (Output Voltage Fine Tuning) Q1 Q2 R1 R2 ...
Page 25
ROCPOWER ‐ ROCWAVE user manual 25 T U1 U2 U3 ...
Page 26
ROCPOWER ‐ ROCWAVE user manual 26 3. Press the scroll up on the key pad to execute special functions. The functions include Buzzer ON (as drawing Q1) or Buzzer OFF (as drawing Q2, Alarm silence for UPS warning) and Self‐Test OFF (as Drawing R2). The UPS will execute the battery test for 10 seconds. If the Self‐Test is successful, it will show as Drawing W; otherwise, it will show as Drawing D and error message at the same time. W UPS Default Settings and Their Alternatives 1. Ensure the UPS is OFF, which means it is not in Line Mode or Backup Mode. Press the ON Switch and the scroll down key pads simultaneously for approximately three (3) seconds. The buzzer will sound twice. The LCD screen shows drawing P1, which is the Settings Mode. 2. To scroll down the LCD screen, see page 23. 3. All default settings may be changed by pressing scroll up key pad, except the Buzzer (Drawings P1 & P2) and Self‐Test (Q 1 & Q2). 4. The bypass input acceptable range, it can be 176VAC~ 264VAC for 220VAC system, 88VAC~132VAC for 110VAC system or 187VAC~264VAC for 220VAC system, 93.5VAC~132VAC for 110VAC system. 5. Drawing S means: the acceptable setting values of the bypass frequency Inverter Outputs are +/‐3Hz and +/‐1Hz. ...
Page 27
ROCPOWER ‐ ROCWAVE user manual 27 9. When all the setting changes are completed and Drawing X is displayed, press the enter key pad to save all the changes. The changes will be activated only when the UPS is restarted. The LCD screen will be back to the default screen before setting. X 10. Turn OFF the UPS and the utility input breaker. 11. Your Setting changes are complete. UPS Shuts Down for Unknown Reasons 1. If a serious abnormal condition occurs, the UPS will turn itself OFF as shown in drawing Y. An abnormal message may show in the LCD screen. Y 2. When the UPS turns OFF, it may still provide bypass output in most conditions. See drawing Z. For some special conditions, the UPS will lock itself; however, it may still provide bypass output in most conditions. See Drawing Z, and an error message will be shown on the screen. ...
ROCPOWER ‐ ROCWAVE user manual 28 (d) Turn OFF the utility circuit breaker. (e) The UPS should reset. Shutting OFF the UPS 1. Press on the key pad for about five (5) seconds. The Inverter output will turn OFF. The UPS will stop power supply to the outlets and the LCD screen will show Drawing B. 2. Turn OFF the utility circuit breaker. 3. The UPS is completely turned OFF. Status & Alarm Buzzer The following table helps define the common UPS Status Definitions and Buzzer Beep Descriptions. Status Definitions Buzzer Beep Descriptions UPS faulty, Inverter shutdown. All functions Long Continuous Beep inhabited. UPS faulty, loads continue to be supplied via Inverter Single successive beep within ~ 2 sec or Bypass. Single short successive beep within Battery Mode ~1 sec. Battery low Very quick and short successive beep Confirm/RS232 port ...
ROCPOWER ‐ ROCWAVE user manual 31 Recycling the Used Battery Contact your local recycling or hazardous waste center for information on the proper disposal of the used batteries. ...
ROCPOWER ‐ ROCWAVE user manual 32 CHAPTER 6 PRODUCT INTRODUCTION General Characteristics True online technology continuously supplies your critical device with a stable, regulated, transient‐free pure AC sine wave. 1. High‐efficiency Pulse Width Modulation (PWM) sine‐wave topology yields excellent overall performance. The high crest factor of the inverter handles all high in‐rush current loads without the need to upgrade the power rating. 2. User‐friendly Plug‐and‐Play design allows hassle‐free installation. All Rocwave units up to 3,000 VA are supplied with input cables and output sockets as standard. 3. Built‐in Maintenance‐free sealed‐type battery minimises the need for frequent after‐ sales service. 4. To protect the unit from overloading, the UPS will automatically switch to Bypass Mode in 30 seconds if loading is between 105% ~ 120% of rated capacity. It will automatically switch back to Inverter Mode once the overload ceases. 5. Should the output becomes short‐circuited, the UPS puts the system on Stand‐by Mode, provide a visual and audible alarm, and cuts the output supply automatically until the short circuit is manually resolved. ...
ROCPOWER ‐ ROCWAVE user manual 33 Special Features 1. High Frequency Transformer‐less technology with rack/tower convertible enclosure allows use even in the most difficult of environment with space constraints 2. This UPS is equipped with fully digitalized control logic circuit for greater functionality and enhanced high level power protection. Digital signal processing (DSP) also provides powerful communication capability with enhanced flexibility for easy remote control and monitoring 3. Wide input voltage tolerance from 60V ~ 144V (110V version) or 120V~288V (220V version) allows under‐voltage or over‐voltage correction without unnecessary battery drain and helps extend battery life. 4. DC‐start function ensures the start‐up of the UPS even during power outages. 5. Revolutionary battery management circuit analyzes battery discharge status to adjust battery cut‐off point and extend battery life. 6. Active Power Factor Correction (PFC) control function constantly maintains the UPS Input Power Factor (PF) at > 99% for superb energy efficiency. . 7. The UPS has a Selectable Bypass input voltage tolerance (Sensitivity low/high) to prevent under or over voltage being supplied to the loads during Bypass Mode. The selectable Voltage ranges are (i) Sensitivity Low: 92/184~130/260V and (ii) Sensitivity High: 97/194~130/260V. 8. The UPS has Selectable Output Voltages of 100/110/115/120/127V or ...
ROCPOWER ‐ ROCWAVE user manual 34 Operating Modes & Voltage System Configurations Download and open the UPS Setting Tool Software to see the screen as below System Configuration Settings 1. System Voltage Selection: Select Input Voltage 110V or 220V 2. Voltage Configurations: Select UPS Output Voltage 100V/110V/115V/120V/127V 3. UPS Modes Select Normal/CF50*/CF60* Mode 4. Output Voltage Fine TuningOutput Voltage Regulation from 0 ~ ± 3% ...
Page 35
ROCPOWER ‐ ROCWAVE user manual 35 5. Bypass Voltage Windows: Sensitivity: Select Sensitivity Low/Sensitivity High** Sensitivity Low Sensitivity High 110V 92V~130V 97V~130V System 6. Syn‐Frequency Window: Select 3Hz/1Hz Inverter Freq synchronizing range 7. Com Port: elect the Com Port of PC 8. Click on “Write” to confirm the configuration settings. The UPS will beep twice to acknowledge setting is successful. 9. Turn OFF the UPS after setting is complete to ensure that all the new setting values are written into EEPROM successfully and then re‐start the UPS to enable the new settings. Note: *CF50/CF60 = Frequency Converter Mode 50 to 60Hz or vice versa **Sensitivity Low:92~130V, High: 97~130V ...
ROCPOWER ‐ ROCWAVE user manual 36 Programmable outlet setting The UPS is equipped with two (2) programmable outlets for less critical loads. These outlets can be disabled during back‐up modes or overload conditions to provide power to the more critical loads connected to the UPS. Click on the “Programmable outlet setting” bar to enter the outlet settings screen as shown below. ...
Page 37
ROCPOWER ‐ ROCWAVE user manual 37 1. Outlet Turns ON after UPS is Turned ON – select the time to automatically enable this outlet within the specified time when the UPS is powered ON. If “0” seconds is selected, the outlet will be enabled once the UPS is powered ON. 2. Outlet Turns OFF After AC Failure – select this option to automatically disable the outlet within the specified time after the utility outage to provide longer battery back‐up time for the other more critical loads connected to the UPS. 3. Outlet Turns ON After AC Recovers – select this option to automatically enable the outlet within the specified time after the utility is restored. 4. Outlet Turns OFF When Battery Power is Low ‐ select this option to automatically disable the outlet when the remaining battery power capacity (%) is reached during Battery Mode. This will prolong battery back‐up time for the other more critical loads connected to the UPS. 5. Outlet Turns OFF When the UPS Detects an Overload – select this option to automatically disable the outlet during overload condition (Bypass Mode). This allows the more critical loads to be continuously supplied via Bypass Mode. 6. Select the "Settings" menu to configure new parameters. The new setting is confirmed when the UPS beeps twice. Turn OFF the UPS and remove the input source to ensure that the new parameters are successfully written into EEPROM. Then re‐start the UPS to enable the new settings. 7. Manual Control Switch – Click ON or OFF to manually enabled or disabled the programmable outlets, overriding all previous settings. ...
ROCPOWER ‐ ROCWAVE user manual 38 Communication Port Explanation The UPS is equipped with EPO dry contacts input, true RS232 & USB Communication ports as standard. This provides communication with bundled UPS monitoring software for remote monitoring of UPS status via PC. There are four (4) other optional interface cards available to meet various communication needs, i.e., DCE (dry contact relay card), R2E, USE and SNMP/WEB card (see Chapter 8). The UPS bundled software is compatible with many operating systems such as Windows 98, 2000, ME, NT, XP and Vista. For other applications such as Novell, NetWare, UNIX, Linux, please contact your local dealer for suitable software. All the communication ports (including optional cards) can be active and used simultaneously to monitor the UPS status. However, the communication interface with the highest priority has the ability to command and control the UPS. The priority of these communication interfaces are as follows: Highest Priority (in descending order), 1) EPO input port 2) Optional Interface card 3) USB 4) RS232 True RS232 Port Descriptions The RS232 interface has been set as follows: Baud Rate 2400 bps Data Length 8 bits Stop Bit 1 bit Parity ...
ROCPOWER ‐ ROCWAVE user manual 39 The Pin Assignments of the true RS232 port are illustrated as follows: Pin 3: RS232 Rx Pin 2: RS232 Tx Pin 5: Ground USB Port Descriptions The following is the USB communication protocol definition: 1. Comply with USB version 1.0, 1.5Mbps 2. Comply with USB HID Version 1.0. 3. The Pin Assignments of the USB port: 1 VCC (+5V) 2 D- ...
ROCPOWER ‐ ROCWAVE user manual 40 CHAPTER 7 HOW THE UPS WORKS UPS System Block Diagram Fig 1 The above illustrates the True On‐Line Double Conversion architecture of the UPS system. The major modules consist of: 1) An AC to DC power converter (Rectifier) with PFC control circuit 2) A DC to AC high frequency power inverter 3) An Intelligent Battery Charger 4) A bank of stationary maintenance‐free batteries 5) A DC to DC push/pull converter control circuit 6) A Static Bypass Loop 7) Input & Output EMI Filters The table below provides a Summary Guide of the Utility Conditions, UPS Operating Modes and the LED Display Indications. ...
ROCPOWER ‐ ROCWAVE user manual 41 Utility LEDs Display UPS Operating Modes Conditions Indications Rectifier converts AC to DC, battery is charging. Inverter , , LEDs Utility Normal converts DC to AC and supplies are illuminated loads with clean & stable power. Rectifier and charger stop operating,Battery is looped via Utility Abnormal the DC~DC boosts circuit and (under or over LED OFF, LED provides power to the Inverter. voltage) / Loads continue to receive power illuminated Absent from Inverter. The alarm buzzer beeps. The UPS now on Battery Mode. Rectifier and charger stop operating. Battery is looped via Utility the DC~DC boosts circuit and Abnormal/Abse provides power to the Inverter. ...
ROCPOWER ‐ ROCWAVE user manual 42 The working principle of the UPS under normal utility conditions is illustrated as follows: When the utility is normal, the AC source is rectified into DC. The utility is partially fed into the charger to charge battery and partially fed into the inverter. The inverter changes the DC to AC to supply power to the load connected. The utility LED and inverter LED light up. When Utility is Abnormal / Absent The working principle of the UPS under abnormal utility conditions is illustrated as follows: Fig 3 1. When the utility is abnormal, the UPS will automatically direct the battery power to the inverter and turn OFF the charger and AC/DC converter. The inverter will immediately change DC to AC to supply power to the output load. The LED will be illuminated. 2. When the utility is back to normal, the UPS will turn ON the AC/DC converter, turn OFF the DC/DC converter and switch the charger to Charging Mode. It has the same working principle as Figure 2. 3. During a utility outage, the UPS will work as illustrated in Figure 2. When the battery is low, a buzzer will continuously beep until the battery is completely OFF. The battery low protection circuit of the UPS will shut OFF the battery supply after a preset threshold to avoid over‐ draining the battery. The & (Battery Low) LEDs will light up until the UPS is completely ...
ROCPOWER ‐ ROCWAVE user manual 43 Overload Condition The working principle of the UPS when overloaded is illustrated as follows: Fig 4 1. Generally, modern day electronics and IT equipment generate an inrush current when switching on. The amount of inrush current varies from equipment to equipment. Some can be as high as six (6) times its rated capacity while others produce negligible inrush. To prevent severe damage to its inverter caused by the inrush produced by the loads, the UPS is equipped with electronics overload protection feature as standard. If the UPS loading is >105~120% of its capacity, it will switch to Bypass Mode in 30 seconds to protect the inverter. If the overload condition is eliminated by reducing the load to <105%, the UPS will automatically switch back to Inverter Mode. If the UPS loading is > 150% of its capacity, the inverter will immediately shut down. ...
Page 44
ROCPOWER ‐ ROCWAVE user manual 44 2. The UPS Bypass loop is also equipped with overload protection. Its overload capacity is illustrated by the graph and table below. ...
Page 45
ROCPOWER ‐ ROCWAVE user manual 45 Inverter/Internal Overheating If the UPS experiences overheat when the utility is normal, it will switch to Bypass Mode. The UPS will switch back to Inverter Mode when the overheating is eliminated. If it happens when the utility is abnormal, the buzzer will beep continuously and the fault LED will light up. The output of the UPS will also be shut OFF. Inverter Over‐current and Inverter Output Voltage Out of tolerance If the UPS inverter delivers excessive current and voltage, the UPS is out of order. The UPS will switch to Bypass Mode when the utility is abnormal. The utility LED, bypass LED and fault LED will light up. If these two (2) conditions occur when the utility is abnormal, the UPS will turn OFF the output and the fault LED will light up. ...
ROCPOWER ‐ ROCWAVE user manual 46 CHAPTER 8 Bundle Software Installation Guide Hardware Installation Connect the male connector of RS232/USB* cable to the UPS communication port. Connect the female connector of the RS232/USB* cable to a dedicated RS232 port of the Computer. For optional interface cards, please go to the next page for more details. *Note: Only an RS232 cable is provided with the UPS. A USB cable is optional Software Installation ...
ROCPOWER ‐ ROCWAVE user manual 47 Optional Communication Cards R2E (2nd RS‐232) card CN1 is for RS232 DB9. For communication protocol, please refer to page 39. Installation Position: Optional Slot. USE (USB) card CN1 is for USB. For communicaiton protocol, please refer to page 40. Installation Position: Optional Slot ...
ROCPOWER ‐ ROCWAVE user manual 49 SNMP Cards SNMP/WEB card For installation, please refer to the user’s manual attached with the card. Installation Position: Optional Slot SNMP card of Megatec For installation, please refer to the user’s manual attached with the card. Installation Position: Optional Slot ...
ROCPOWER ‐ ROCWAVE user manual 50 CHAPTER 9 Troubleshooting When the UPS becomes faulty or malfunctions during operation, you may check the fault lists below for possible solutions. Should the problem persist, please contact your local dealer for assistance. Check Items / LED Situation Solution Display UPS Fault LED Read the error code 1.Er05, Er25, 1. Check battery connections. Measure (see next page for Battery voltage to ensure batteries are error readings) charged. Recharge batteries for 8 hours if displayed by the necessary. Simulate utility outage to verify various LEDs and that the UPS is able to provide DC back‐ verify the fault as ...
Page 51
ROCPOWER ‐ ROCWAVE user manual 51 UPS fails to provide If the backup time remains non‐satisfactory battery backup or its after 8 hours of charging, please contact back up time is your local dealer for battery replacement. shorter than its Cost of replacement is subjected to the intended Limited Warranty. performance. UPS is normal but Check if all power cables If the problem persists, consult your local there is no Output to are properly connected. dealer for technical assistance. the load The UPS switches to Is any power strip is Do not use the power strip. Battery Mode then connected to the UPS? Replace the wall outlet/cable cords /plugs. back to Utility Mode, Verify that wall outlet is when the connected functioning and all power device is turned ON. cords, plugs and cables Or, the UPS switches are working. back and forth between Battery and Utility Modes. ...
Page 52
ROCPOWER ‐ ROCWAVE user manual 52 Note: When the Fault LED is illuminated, press and hold the ‘ ’ key to check the error code. The error code is represented by the five LED percent bars (10%, 25%, 50%, 75%, and 100%). Each LED bar represents a number as shown in the figure below. For example, in the figure below, the 25% LED bar, 75% LED bar & 100% LED bar are illuminated when the key was pressed. The error code is 8 + 2 + 1 = 11, or Er11, which indicates that the UPS is overheating. 10% = 16 25% = 8 ...
ROCPOWER ‐ ROCWAVE user manual 53 CHAPTER 10 Specifications Model 1,000 VA 2,000 VA 3,000 VA VA Rating Apparent Output Power 1000VA 2000VA 3000VA 700Watts 1400Watts 2100Watts Active Output Power 0.7 Power Factor Double conversion On‐Line Topology Type Rack/Tower 115V Models: UL, cUL, FCC Agency Approvals 230V Models: CE Input 115V 60/70/80 ‐ 144Vac Voltage Window 230V 120/140/160 ‐ 288Vac Base on load percentage (0~33/33~66/66~100%) 115V 60/70/80Vac Low Line ...
Page 54
ROCPOWER ‐ ROCWAVE user manual 54 Harmonic 3% THD (Linear Load) Distortion 7% THD (Non‐Linear Load) Transient <=60ms/5% Response (ms) Waveform Pure Sine wave To AC Mode 85% 85% 88% (Full load) Efficiency To Battery Mode (Full 83% 83% 85% load) Battery System Type 12V/7.2Ah 12V/7.2Ah 12V/9Ah Number of Batteries 3 6 6 Backup Time (Full Load) >7min. >7min. >5min. Recharging Time 4 Hours to 90% ...
Page 55
ROCPOWER ‐ ROCWAVE user manual 55 (Battery Mode) <105% continuous >106%~120% for 30 seconds shuts down >121%~150% for 10 seconds shuts down >150% immediately shuts down Buzzer continuously alarms. (Bypass Mode) <105% continuous >106%~120% for 250 seconds shuts down >121%~130% for 125 seconds shuts down >131%~135% for 50 seconds shuts down >136%~145% for 20 seconds shuts down >146%~148% for 5 seconds shuts down >149%~157% for 2 seconds shuts down >158%~176% for 1 seconds shuts down >177%~187% for 0.32 seconds shuts down >188% for 0.16 seconds shuts down Buzzer continuously alarms. Bypass Mode : Input Fuse/Input Breaker Normal Mode: Output Breaker/Electronic Short Circuit Circuit Battery Mode: Output Breaker/Electronic Circuit Battery ...
Page 56
ROCPOWER ‐ ROCWAVE user manual 56 5‐15R×2 5‐15R×4 115V 5‐15R×6 5‐20R×2 L5‐30R×1 (4) 10A,IEC Output Connection 320‐C13 230V (6) 10A,IEC 320‐C13 (1) 16A,IEC 320‐C19 Environmental Operation Temperature 0‐40 <50dBA Noise Level Relative Humidity 0 to 90% (Without condensation) Interface Interface Type 1 *USB port+ 1*RS‐232 port Power management from SNMP manager and SNMP(option) Web browser Windows 95/98/NT/2000/XP, Vista?? Novell Compatible platforms NetWare, Linux, etc. Standards and Certification Safety IEC/EN 62040‐1‐1,IEC 60950‐1 Performance IEC/EN 62040‐3 IEC/EN62040‐2 Class A, FCC Part 15 Subpart B ...
ROCPOWER ‐ ROCWAVE user manual 57 CHAPTER 11 LIMITED WARRANTY This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for the Rocstor, Rocpower and Rocsecure lines of products. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES ...
Page 58
ROCPOWER ‐ ROCWAVE user manual 58 This Limited Warranty is provided by Rocstor for Rocpower lines of products used in the ordinary course of your business. Descriptions, Drawings and Specifications Rocstor products will substantially conform to the descriptions, drawings and specifications published by Rocstor. However, the descriptions, drawings and specifications are not ...
Page 59
ROCPOWER ‐ ROCWAVE user manual 59 Buyer’s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold, leased, bartered or otherwise changed possession. The buyer must notify Rocstor and show proof of notification through any reasonable means of communication in which there is acknowledgment of receipt. See full street address, email address and toll free phone numbers below. The notification shall identify any defect, ...
Page 60
ROCPOWER ‐ ROCWAVE user manual 60 THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Limitation on the Use of Any Rocstor “Rocpower” Product The product you purchased was not designed for direct or indirect patient care and treatment. Do not use this product with any equipment used to directly or indirectly treat or care for a ...
Page 61
ROCPOWER ‐ ROCWAVE user manual 61 After the first ninety (90) days, technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended. Since individual applications are subject to great variation, the manufacturer “Rocstor” makes no representation or warranty as to the suitability or fitness of these devices for any specific application. Limited Warranty Period The limited warranty period for ROCPOWER UPS products is two (2) years Parts and Labor on the chassis and one (1) year Parts and Labor on the batteries, whether inside the chassis or provided separately. Rocstor warrants this equipment, when properly applied and operated ...
ROCPOWER ‐ ROCWAVE user manual 62 Service Upgrades Rocstor offers extra coverage for your product. For information on service upgrades, visit www.Rocstor.com. Service upgrades purchased in one country are not transferable to another country. Manual – Disclaimer Revisions to this manual occur periodically. Please go to the Rocstor website, to www.rocstor.com obtain the most current version of the User Manual. Rocstor is not responsible for any errors or omissions or for the results obtained from the use of the information contained in this manual. All information in this manual is provided with no guarantee of completeness, accuracy, and without warranty of any kind, express or implied, including, but not limited to warranties of the completeness, accuracy, or currency of this information, nor its suitability for any particular purpose. TECHNICAL SUPPORT INFORMATION Technical Support All Rocstor products are backed by free telephone technical support for two (2) years from the date of purchase. Please register your product with Rocstor. To register, fill in the Limited ...
ROCPOWER ‐ ROCWAVE user manual 64 Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park, CA 91304‐4129 Office: +1 (818) 449‐2000 Fax: +1 (818) 884‐8777 Email: info@Rocstor.com Technical Support / RMA Tel: (888) 877‐7716 (USA and Canada) Tel: +1 (818) 449‐2000 (Domestic and Internationals) Fax: +1 (818) 884‐8777 Hours: 9:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: support@Rocstor.com Sales Info Hours: 8:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: sales@Rocstor.com Tel: (888) 877‐7716 Fax: (818) 884‐8777 Corporate, Government and Academic Customers Our Corporate Sales Team's goal is to help our U.S.A. and Canadian customers find a storage solution that best serves their needs. We will help you determine your best purchasing options. For more information please contact the appropriate department below or call us at +1 (888) 877‐7716 General sales information: sales@Rocstor.com Corporate sales information: corporate_sales@Rocstor.com Educational sales information: academic_sales@Rocstor.com Federal, State & Local government sales information: government_sales@Rocstor.com Resellers/Business Development/OEM Partners ...
Page 65
ROCPOWER ‐ ROCWAVE user manual 65 Notes: ...
Page 66
ROCPOWER ‐ ROCWAVE user manual 66 Notes:...
Page 67
ROCPOWER ‐ ROCWAVE user manual 67 Notes: ...
Page 68
ROCPOWER ‐ ROCWAVE user manual 68 www.ROCPOWER.com 192321132037003...
Need help?
Do you have a question about the ROCWAVE 1,000 VA and is the answer not in the manual?
Questions and answers