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@Xi Computer Corporation Mtower User Manual

Simple technology net 100 communicator
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@Xi
Computer Corporation
®
User's Guide
January 2003
Simple Technology Net 100 Communicator User's Guide
Page i

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Summary of Contents for @Xi Computer Corporation Mtower

  • Page 1 Computer Corporation ® User’s Guide January 2003 Simple Technology Net 100 Communicator User’s Guide Page i...
  • Page 2 @Xi Computer Corporation. ® , Xi MTower™, Xi NTower™, and NetRAIDer™ are trademarks and/or registered trademarks ® ® of @Xi Computer Corporation. Intel and Pentium are registered trademarks of Intel.

  • Page 3: Table Of Contents

    Xi® MTower™ - NTower™ - NetRAIDer™ Chapter 1, Welcome Contents of the User’s Guide ....................1 Navigating Through the User’s Guide ................2 Documentation Conventions in the User’s Guide............... 3 Chapter 2, Getting Started Unpacking the Boxes ......................5 Reviewing the Contents of the Boxes ........6 Checking the Condition of the Boxes .
  • Page 4 Table of Contents Controls ............17 LEDs .
  • Page 5 Xi® MTower™ - NTower™ - NetRAIDer™ What Information is on the Internet? ........33 Internet Features .
  • Page 6 MTower™ (all-beige case) ........
  • Page 7 Xi® MTower™ - NTower™ - NetRAIDer™ Audio CDs Do Not Work....................61 Disk, CD-ROM, or DVD-ROM Does Not Eject .............. 62 The Sound Card Does Not Work ..................62 Modem Does Not Work ....................63 Chapter 7, Computing Comfort and Safety Examining Your Work Environment ................
  • Page 8 Table of Contents Fending off Computer Viruses from the Internet ..............76 Checking Available Memory.....................77 Checking Available Disk Space ..................77 Connecting Two Parallel Devices ..................78 CMOS Messages .......................78 Connecting PCs .........................79 What is a Cookie?......................79 Switching to and from Daylight Savings Time ..............79 Chapter 9, Contact Information Sales Department .......................81 Technical Support......................81...

  • Page 9: Chapter 1, Welcome

    Xi® MTower™ - NTower™ - NetRAIDer™ Chapter 1 Welcome Congratulations on purchasing the finest, most reliable personal computer available. Your new computer from @Xi Computer Corporation contains the latest state-of-the-art components that will provide you with many years of computing satisfaction. Whether you intend to use your new personal computer for corporate, consumer, or entertainment purposes, you will find your new computer from @Xi Computer Corporation more than up to the task.

  • Page 10: Navigating Through The User's Guide

    Chapter 1, Welcome • Chapter 5, “Upgrading Your Computer” — provides instructions for upgrading your computer. • Chapter 6, “Troubleshooting” — provides tips for identifying and resolving hardware problems. • Chapter 7, “Computing Comfort and Safety” — provides information and tips for avoiding and reducing physical strains associated with computer usage.

  • Page 11: Documentation Conventions In The User's Guide

    Xi® MTower™ - NTower™ - NetRAIDer™ Documentation Conventions in the User’s Guide This User’s Guide uses the following documentation conventions: NOTE Notes call your attention to important information. Tips provide helpful information or shortcuts for simplifying a task. Caution A caution note warns you about actions that might be harmful to you or your new computer.
  • Page 12 Chapter 1, Welcome Page 4...

  • Page 13: Unpacking The Boxes

    Xi® MTower™ - NTower™ - NetRAIDer™ Chapter 2 Getting Started This chapter helps you to get started using your @Xi Computer Corporation computer. It take you from opening the equipment boxes to turning on the computer. The sections are: •...

  • Page 14: Reviewing The Contents Of The Boxes

    Chapter 2, Getting Started Reviewing the Contents of the Boxes The number of boxes you receive depends on the system configuration you ordered. In most instances you will receive at least two boxes. If you ordered additional software and/or speakers with your system, you will have the following boxes to unpack: •...

  • Page 15: Unpacking The Boxes

    Xi® MTower™ - NTower™ - NetRAIDer™ Unpacking the Boxes Before you unpack your new computer and accessories, review the packing lists which are located on the outside of each box. As you unpack a box, make sure it contains all of the items on the list. If any item is missing or damaged, please contact @Xi Computer Corporation immediately.

  • Page 16: Selecting The Proper Environment

    Chapter 2, Getting Started Selecting the Proper Environment The first step in setting up your new computer is to find a suitable location for the system unit and the monitor. You probably have an idea where you want to set up your new computer.

  • Page 17: Workspace Considerations

    Xi® MTower™ - NTower™ - NetRAIDer™ • If you upgrade your computer, you may need to access the inside of the computer. This may require you to remove the left and/or right side panels. Therefore, make sure there is sufficient room adjacent to your computer should you need to remove these side panels.

  • Page 18: Checking Out Your Computer Connections

    Chapter 2, Getting Started Checking Out Your Computer Connections Depending on your computer, the back panel may resemble the one shown in Figure 2-1 on page 11 Figure 2-2 on page 12. Refer to the appropriate figure to connect peripherals to your computer. The sections that follow the figures explain how to connect peripheral devices to your computer.
  • Page 19 Xi® MTower™ - NTower™ - NetRAIDer™ Power Keyboard Printer Monitor Speakers Line Mouse Phone Joystick Figure 2-1. Back of AT Computer Systems Page 11...

  • Page 20: Connecting The Monitor

    Chapter 2, Getting Started Power Mouse Keyboard Printer Monitor Line Phone Joystick Speakers Figure 2-2. Back of ATX Computer Systems Connecting the Monitor The following procedure describes how to connect the monitor to your computer. When performing these steps, refer to Figure 2-1 on page 11 Figure 2-2, above.

  • Page 21: Connecting The Keyboard And Mouse

    Xi® MTower™ - NTower™ - NetRAIDer™ 4. Plug the monitor’s power cord into a grounded AC outlet. For more information, refer to the manual supplied with your monitor. Connecting the Keyboard and Mouse The following procedure describes how to connect the keyboard and mouse to your computer.

  • Page 22: Connecting The Power Cord

    Chapter 2, Getting Started To attach the speakers to the sound card: 1. Locate the speaker connector on the back of the system unit and plug the pointed end of the system speaker cable into the connector. 2. Next, plug the cord already attached to the left speaker into the hole at the other end of the system speaker cable.

  • Page 23: Connecting To A Network Interface Card

    Xi® MTower™ - NTower™ - NetRAIDer™ connection. If your modem does not provide one, you can obtain one from an electronics or hardware store. • PHONE — Attach this connector to your telephone. While this connection is optional, making it allows you to use your telephone to originate and answer calls when you are not using your modem.

  • Page 24: Checking Out Your Computer

    Chapter 2, Getting Started the system unit. One end of the cable contains pins; the other end contains only holes. Make sure to place the end with pins into the parallel port. The end with the holes goes into the corresponding slot on the parallel device. For computers equipped with an Intel microprocessor, the parallel port is NOTE burgundy.

  • Page 25: Controls

    Xi® MTower™ - NTower™ - NetRAIDer™ Controls The front of your computer has the following controls: • Diskette drive eject button — Press this button to eject the diskette from the diskette (floppy) drive. • CD-ROM/DVD-ROM controls — Use these controls to move to the next or previous CD/DVD selection (track).

  • Page 26: Turning Your Computer On And Off

    Chapter 2, Getting Started Turning Your Computer On and Off This section explains how to turn your new computer on and off. These process are sometimes called “power on” and “power off”. • “Selecting the Proper Environment” on page • “Shutting Down Your Computer”...

  • Page 27: Shutting Down Your Computer

    Xi® MTower™ - NTower™ - NetRAIDer™ If you hear the system unit fan spinning, but nothing appears on the screen, check that the monitor: • Is connected to a functioning AC power source. • Is attached to the appropriate connector on the back of the system unit.
  • Page 28 Chapter 2, Getting Started Page 20...

  • Page 29: Maintaining Your Computer

    Xi® MTower™ - NTower™ - NetRAIDer™ Chapter 3 Maintaining Your Computer This chapter provides suggestions that will help you keep your computer in good running order for a long time. The topics covered in this chapter are: • “Protecting Your Computer from Electrical Anomalies,”...
  • Page 30 Chapter 3, Maintaining Your Computer • Uninterruptible power supply (UPS) — handles surges, brownouts, and blackouts. If power is interrupted, the UPS batteries provide sufficient power to let you save you work, exit your applications, and power-down your computer. Beware of using surge suppressors. In spite of the name, surge suppressors sup- Caution press only electrical spikes.

  • Page 31: Protecting Your Computer During Electrical Storms

    Xi® MTower™ - NTower™ - NetRAIDer™ Protecting Your Computer During Electrical Storms If an electrical storm occurs in your area, take the following precautions to safeguard your computer after you have closed all applications and powered-down the system: • Unplug your computer’s system and all peripherals that from the AC outlets, even if you are using a surge protector or UPS.

  • Page 32: Backing Up Your Data

    Chapter 3, Maintaining Your Computer For additional information about viruses, see “Fending off Computer Viruses from NOTE the Internet” on page Backing Up Your Data The data stored in your computer is important to you. For that reason, we encourage you to back up your files regularly. Doing so can save weeks, months, and even years of data from being lost.
  • Page 33 Xi® MTower™ - NTower™ - NetRAIDer™ 3. When the ScanDisk dialog box appears, select the drive you want to check by clicking its name in the display area. 4. Select the type of test you want to run. 5. Press the Start button at the bottom of the dialog box.

  • Page 34: Using The Disk Defragmenter Utility

    Chapter 3, Maintaining Your Computer If you have a diskette that is has problems, ScanDisk might be able to repair it. In- NOTE sert the problem diskette into the diskette drive and select that drive for Scandisk to check. If the utility is able to fix the diskette, copy the diskette contents to a new one immediately and discard the old disk because the fix is usually only temporary.

  • Page 35: Cleaning Your Computer System

    Xi® MTower™ - NTower™ - NetRAIDer™ The time required to run Disk Defragmenter depends on how long it has been since you last performed this operation, how full your drive is, how powerful your system unit (CPU) is, and how much random access memory (RAM) your computer has.

  • Page 36: Cleaning The Mouse

    Chapter 3, Maintaining Your Computer 4. Spray household glass cleaner on a soft, lint-free cloth. Never clean the monitor when it is turned on and never apply window cleaner di- Caution rectly on the monitor. 5. Wipe the screen. 6. You can use a fabric softener sheet to help remove any static electricity from the screen.

  • Page 37: Cleaning The Keyboard

    Xi® MTower™ - NTower™ - NetRAIDer™ 12. Twist the plastic ring in a clockwise direction to engage it and lock the mouse ball in place. Inspect the work area where the mouse rolls. If you are using a mouse pad that has a cloth surface, clean it with a lint brush.

  • Page 38: Transporting Your Computer

    Chapter 3, Maintaining Your Computer Transporting Your Computer If you need to move your computer system, prepare the equipment by following these steps: 1. Close all applications and windows that appear on the screen. 2. Power-down your computer. 3. Disconnect all the components from each other. 4.

  • Page 39: Chapter 4, Getting Online

    Xi® MTower™ - NTower™ - NetRAIDer™ Chapter 4 Getting Online The Internet is a global communications medium that connects individuals, businesses, governments, and educational institutions. The Internet can be used on many levels. For example, businesses are finding the Internet to be the easiest way to advertise, market, and deliver their goods to consumers around the world.

  • Page 40: Overview Of The Internet

    Chapter 4, Getting Online Overview of the Internet The term internet literally means “network of networks”. The Internet is a global network connecting millions of computers. It has more than 100 million users worldwide, and that number continues to grow every day. More than 100 countries are linked together through exchanges of data, news, and opinions.

  • Page 41: Accessing The Internet

    Xi® MTower™ - NTower™ - NetRAIDer™ Accessing the Internet Your computer comes preinstalled with software for Internet access. This software is generally referred to as a browser. To use the browser on the Internet, you need to go through an Internet service provider (ISP). An ISP is generally a company that provides Internet accounts and connections to both businesses and individuals.

  • Page 42: Internet Features

    Chapter 4, Getting Online word or phrase that you want to locate. The search program scours the Internet for all references to that topic on the various World Wide Web pages. The search program then lists all the sites it finds so you can select the ones you want to visit. You select the ones you want to view.

  • Page 43: Electronic Mail

    Xi® MTower™ - NTower™ - NetRAIDer™ New developments in Web software allow video and audio clips to be transmitted from a Web site to your computer. Using the audio and video capabilities of the Web, companies can provide presentations and demonstrations of their products and services.

  • Page 44: Information Searches

    Chapter 4, Getting Online Information Searches The key thought of most computer users today is information access. Although the Internet offers a wealth of information, its massive size makes it difficult to locate the information you desire. To simplify this task, the Internet offers a number of search resources (or “engines”) to help you find information quickly.

  • Page 45: Internet Access

    Xi® MTower™ - NTower™ - NetRAIDer™ Through a Telnet connection, you get the login prompt of the remote computer. From there, you can log in and use any resource (files, programs, etc.) on the remote system that you have permission to access.

  • Page 46: Local Or Toll-Free Access Numbers

    Chapter 4, Getting Online Local or Toll-Free Access Numbers The telephone number you dial to connect to your ISP and obtain Internet access is referred to as an access number. When choosing an ISP, select one that offers either a local access number or one that is toll-free (800, 888, or 877). Avoid ISPs that only offer a long-distance number because you will incur long-distance charges for the entire time you are connected to your ISP.

  • Page 47: Service Issues

    Xi® MTower™ - NTower™ - NetRAIDer™ You should also compare the software that ISPs provide for accessing the Internet. Some ISP software is easy to use and comes with complete, easy-to-understand instructions; other access software is more difficult to use and comes with few or highly technical instructions.

  • Page 48: Setting Up An Account With An Isp

    Chapter 4, Getting Online Setting up an Account with an ISP When you decide on an ISP, you need to open an account with the company. In return, the ISP gives you account identification (ID) and a password. Some ISPs also provide Internet-access software, if such software is not pre-installed on your computer.

  • Page 49: Upgrading Your Computer

    Xi® MTower™ - NTower™ - NetRAIDer™ Chapter 5 Upgrading Your Computer Your computer is designed to meet your current requirements and can be extended to accommodate your future needs. For example, you can expand your computer’s Random-Access Memory (RAM), install a second hard drive, install a new microprocessor, and install and remove expansion cards.

  • Page 50: Chapter 5, Upgrading Your Computer

    Chapter 5, Upgrading Your Computer Precautions to Follow Before Upgrading Observe the following precautions when you perform any upgrades on your computer. Avoiding Electronic Injuries To avoid receiving any electrical shocks when you upgrade your computer, you should take the following precautions in advance: •...

  • Page 51: Removing Loose Parts

    Xi® MTower™ - NTower™ - NetRAIDer™ Removing Loose Parts When upgrading your computer, never let loose metal parts remain in your computer. If you accidentally drop a screw or a paper clip in the system, remove it before turning on your computer. If a metal part is touching any part of the circuit boards in the system, it can cause a short-circuit, which can damage the computer.

  • Page 52: Ntower™ (Beige Case)

    MTower (all-beige case) ™ To access the interior of MTower systems equipped with dual microprocessors, ™ use the following procedure. 1. With the system standing up, face the back of the computer and locate the two screws on the right side of the back panel.

  • Page 53: Netraider™ Case (All-Beige Case)

    Xi® MTower™ - NTower™ - NetRAIDer™ NetRAIDer Case (all-beige case) ™ Access to the interior of the NetRAIDer system is gained by removing the left ™ panel. FOllow the procedure below. 1. Facing the front of the system, insert the supplied key into the lock on the left panel and turn clockwise.

  • Page 54: Looking At The Inside Of Your Computer

    Chapter 5, Upgrading Your Computer Looking at the Inside of Your Computer Once you remove the cover, you can see the major components of the system, such as the hard drive, RAM, and microprocessor. Figure 5-1 shows the major components. A brief description of each components follows. Power supply Diskette-drive interface cable...
  • Page 55 Xi® MTower™ - NTower™ - NetRAIDer™ • RAM (random access memory) Your computer uses dual in-line memory modules (DIMMs) for the random access memory (RAM). For information about installing additional memory, see the section“Installing and Removing RAM” on page •...

  • Page 56: Installing And Removing Ram

    Chapter 5, Upgrading Your Computer Installing and Removing RAM The type of random access memory (RAM) your computer supports is referred to as a DIMM (dual in–line memory module). DIMMs are available in many configurations and specifications. When you decide to add RAM, be sure you obtain the appropriate DIMMs for your computer’s system board.

  • Page 57: Installing A Hard Drive

    Xi® MTower™ - NTower™ - NetRAIDer™ 1. Turn off the computer and follow the other recommendations in the section “Precautions to Follow Before Upgrading” on page 2. Remove the system unit cover (see “Accessing the Interior of Your Computer” on page 43).

  • Page 58: Replacing The Microprocessor

    Chapter 5, Upgrading Your Computer 10. Connect one end of the 40-pin ribbon cable from the IDE controller to the back of the new drive. If you cannot connect the cable, turn it around and try inserting it again. (This cable is keyed to prevent it from being inserted the wrong way.) 11.

  • Page 59: Installing Expansion Cards

    Xi® MTower™ - NTower™ - NetRAIDer™ b. Pull the leverage to release the processor from the socket (the processor should come right out). c. Insert the new processor into the socket and secure using the bracket. Installing Expansion Cards Your system board provides ISA and PCI slots for Plug and Play (PnP) and non- PnP (legacy) expansion cards (boards).

  • Page 60: Installing A Legacy Expansion Card

    Chapter 5, Upgrading Your Computer 5. Insert the card into the expansion slot, applying even pressure to both ends of the card. 6. When the card is seated in the slot, gently press down firmly to secure it in the slot.
  • Page 61 Xi® MTower™ - NTower™ - NetRAIDer™ want to keep the slot cover in case you remove the expansion card at a later time. 6. Insert the card into the expansion slot, applying even pressure to both ends of the card.
  • Page 62 Chapter 5, Upgrading Your Computer Page 54...

  • Page 63: Troubleshooting

    Xi® MTower™ - NTower™ - NetRAIDer™ Chapter 6 Troubleshooting This chapter provides hardware troubleshooting tips. Each section discusses a problem you might encounter. The sections are: • “Computer Fails to Start the First Time” on page • “Computer Fails to Restart in Normal Mode” on page •...

  • Page 64: Chapter 6, Troubleshooting

    Chapter 6, Troubleshooting Computer Fails to Start the First Time In the unlikely event your computer fails to start up (boot) for the first time, follow these steps to identify and resolve the problem: 1. Be sure the computer system and monitor are plugged into working AC outlets. 2.
  • Page 65 Xi® MTower™ - NTower™ - NetRAIDer™ e. Plug the computer's power cord directly into a wall electrical outlet, by- passing any surge protectors, extension cords, or power strips. Test the out- let first with a lamp or similar device to make sure the electrical outlet is working.

  • Page 66: Computer Fails To Restart In Normal Mode

    Chapter 6, Troubleshooting Computer Fails to Restart in Normal Mode If you cannot start your computer in Microsoft® Windows® Normal Mode, start the computer in Safe Mode. Follow these steps: Power-up your computer. When you see the message on the screen, “Starting Windows 98” or “Starting Windows 95”...

  • Page 67: Monitor Flickers

    Xi® MTower™ - NTower™ - NetRAIDer™ Monitor Flickers If your monitor flickers, perform the following steps to identify and resolve the problem: 1. Turn your monitor off and then on again. 2. If the flicker persists and if your monitor has a degauss button, press it to remove any magnetic field that might have developed during the normal operation of the monitor.

  • Page 68: Mouse Fails To Work

    Chapter 6, Troubleshooting Mouse Fails to Work If your mouse fails to work, perform the following steps to identify and resolve the problem: 1. Be sure the mouse is connected to the appropriate connector on the back of the system unit. 2.

  • Page 69: Cannot Play Dvd Movies Under Microsoft Windows 98

    Xi® MTower™ - NTower™ - NetRAIDer™ Computer Corporation technical support (see “Technical Support” on page 81). 3. If the CD-ROM or DVD-ROM is detected when the computer restarts, but still does not work, the problem might be with the CD-ROM/DVD-ROM drive installed in your computer.

  • Page 70: Disk, Cd-Rom, Or Dvd-Rom Does Not Eject

    Chapter 6, Troubleshooting 2. If your speaker connections are correct, make sure the speaker volume is high enough for you to hear audio CDs. Most speakers have a control for adjusting the volume. In addition, sound cards provide software controls for adjusting speaker volume.

  • Page 71: Modem Does Not Work

    Xi® MTower™ - NTower™ - NetRAIDer™ 2. Check your computer’s AUTOEXEC.BAT and CONFIG.SYS files to make sure they contain the appropriate lines for activating the sound card. For more information, refer to the sound card manual supplied with your computer.
  • Page 72 Chapter 6, Troubleshooting Connecting your analog modem to a digital telephone line will damage the Caution modem. 7. Be sure your modem and communications software are configured for the same COM port on your computer. For example, if your modem is configured for the COM1 port, make sure your communications software is also configured for the COM1 port.

  • Page 73: Chapter 7, Computing Comfort And Safety

    Xi® MTower™ - NTower™ - NetRAIDer™ Chapter 7 Computing Comfort and Safety With the increasing popularity of computers and computer-related work, time spent in front of computers will undoubtedly continue to increase. Evidence suggests that office work involving computers causes more visual and muscular complaints than office work that does not involve computers.

  • Page 74: Examining Your Work Environment

    Chapter 7, Computing Comfort and Safety The main topics in this chapter are: • “Examining Your Work Environment” on page 66 • “Safety Guidelines” on page 71 • “Handling Your Computer Equipment” on page 72 • “Power Supply” on page 72 Examining Your Work Environment According to the National Research Council, “the results of studies indicate that many VDT (Visual Display Terminal) operators do experience significant...

  • Page 75: Seating Arrangement

    Xi® MTower™ - NTower™ - NetRAIDer™ Seating Arrangement Your chair should fit your body size and shape, and adjust for different activities (such as typing, writing, and talking on the phone). Your chair should help you maintain your spine's natural curves. Alter your working positions throughout the day and vary the tasks you do so you're not in any one position too long.

  • Page 76: Keyboard

    Chapter 7, Computing Comfort and Safety Keyboard Keyboards have been singled out as contributing to many computer-related injuries, particularly problems with the fingers, hands, wrists, and elbows. When you use the keyboard, your forearms and wrists should form a straight line, and your fingers should adopt a comfortable, natural curve downward.

  • Page 77: Pointing Devices

    Xi® MTower™ - NTower™ - NetRAIDer™ temperature. If, after you take these steps, the keyboard doesn't work, take it to a qualified service provider for repair. If you spill liquid that is greasy, sweet, or sticky, unplug the keyboard and take it to a qualified service provider for repair.

  • Page 78: Lighting

    Chapter 7, Computing Comfort and Safety Choose a monitor that is sharp enough to read without straining your eyes, and one that is bright enough to match the ambient lighting. Operate your monitor only at a comfortable brightness and contrast. Do not adjust the brightness to its maximum setting for continuous operation.

  • Page 79: Safety Guidelines

    Xi® MTower™ - NTower™ - NetRAIDer™ Safety Guidelines For your own safety and that of your equipment, always follow these guidelines when using your computer: • Turn off the computer completely and disconnect the power plug (by removing the plug from the socket, not by pulling the cord) should any of the following conditions occurs: –...

  • Page 80: Handling Your Computer Equipment

    Chapter 7, Computing Comfort and Safety There is a danger of explosion if the battery is incorrectly replaced. The battery WARNING should be replaced only with the same type or an equivalent type recommended by the manufacturer. Used batteries must be disposed of according to the manufac- turer’s instructions.
  • Page 81 Xi® MTower™ - NTower™ - NetRAIDer™ Appendix A Frequently Asked Appendix A Questions This appendix provides answers to the following frequently asked questions: • “Preinstalled Software” on page • “Monitor has Pink or Green Tint” on page • “Hard Disk Drive Smaller Than What was Ordered” on page •...

  • Page 82: Chapter 8, Frequently Asked Questions

    Appendix A, Frequently Asked Questions Preinstalled Software Do I need to install the software from the CD-ROMs and diskettes that were shipped with my computer? No. Your computer is shipped with software preinstalled. The CD-ROMs and diskettes are provided in the unlikely event you need to reinstall the software on your computer.

  • Page 83: 56 Kbps Modem Speeds

    Xi® MTower™ - NTower™ - NetRAIDer™ 56 Kbps Modem Speeds Why can’t I achieve 56,000 bps data connections with my 56 Kbps modem? Current FCC restrictions limit modem communications to a maximum speed of 53,000 bps over the public telephone network. However, even achieving 53,000 bps is difficult —...

  • Page 84: Playing Games

    Appendix A, Frequently Asked Questions Playing Games How do I play games, including DOS games, on my new computer? The Microsoft® Windows® operating system comes with some games that are preinstalled on your computer. Other games can be installed and run using the directions in the manuals that came with the games or by visiting the game manufacturers’...

  • Page 85: Checking Available Memory

    Xi® MTower™ - NTower™ - NetRAIDer™ Checking Available Memory How can I check how much available memory is on my computer? Follow these steps: 1. Click the Start button in the Microsoft® Windows® taskbar. 2. Then click the Settings and Control Panel option from the popup menus that appear.

  • Page 86: Connecting Two Parallel Devices

    Appendix A, Frequently Asked Questions Connecting Two Parallel Devices How can I connect two parallel devices to my computer? Like other computers, your @Xi computer comes with a single parallel connector. If you want to connect two parallel devices to your computer, find out whether one of those devices has a pass-through connector that lets you attach a parallel device to it.

  • Page 87: Connecting Pcs

    Xi® MTower™ - NTower™ - NetRAIDer™ Connecting PCs Can I connect my new computer to another computer to share files? Yes. You can connect two PCs together to share files. Both should be running the same file-sharing programs, such as Laplink, Kermit, or Direct Cable Connect.
  • Page 88 Appendix A, Frequently Asked Questions Page 80...

  • Page 89: Chapter 9, Contact Information

    Xi® MTower™ - NTower™ - NetRAIDer™ Appendix B Contact Information For your convenience, @Xi Computer Corporation provides a number of ways for you to contact us. Sales Department Our Sales Department can be reached at the following telephone numbers: (800) 432-0486...

  • Page 90: 24-Hour Fax Number

    Appendix B, Contact Information 24-hour Fax Number You can also send your support questions, or any other comments, to our 24-hour fax number: (949) 492-6571 To expedite a response, please include your name, company name, a brief description of the problem, and the @Xi serial number for your system. You can find this number on the back of every system.

  • Page 91: Technical Support Issues

    Xi® MTower™ - NTower™ - NetRAIDer™ Technical Support Issues If you have a technical problem with your computer, please follow these recommendations before contacting technical support: • Be sure your computer is connected properly to a grounded AC outlet that is supplying power.
  • Page 92 Appendix B, Contact Information Page 84...

  • Page 93: Chapter 10, Warranty & Fcc Information

    Xi® MTower™ - NTower™ - NetRAIDer™ Appendix C Warranty & FCC Information THREE YEARS/ONE YEAR LIMITED WARRANTIES AND SUPPORT FOR @ COMPUTER SYSTEMS LIMITED WARRANTIES @Xi Computer Corporation (here under “@Xi”) warrants the hardware (but not the software) included in the original computer system, or shipped, as part of an...
  • Page 94 Appendix C, Warranty & FCC Information replacement part, telephone technical assistance will be provided. Installation hardware labor will be provided at the client site only if the client chose (at the time of the original purchase) to purchase on-site service from an @Xi-authorized Third-party service provider and will be provided pursuant to the terms of such on- site service contract, at sole discretion of @Xi .
  • Page 95 Xi® MTower™ - NTower™ - NetRAIDer™ at @Xi discretion to verify the warranty and original configuration. For the best quality of service, @Xi requires the Customer to call while at the @Xi System he/ she is requesting support for, and to be capable of interacting with it while on the phone, and take quick notes on how to proceed in the resolution of their hardware problems.
  • Page 96 Appendix C, Warranty & FCC Information SAVINGS OR OTHER DIRECT AND INDIRECT DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE ANY @Xi PRODUCT. THE ABOVE LIMITED WARRANTIES ARE VOID IF THE @Xi SYSTEM HAS BEEN DAMAGED, ALTERED OR RENDERED DEFECTIVE IN ANY WAY, BY, BUT NOT LIMITED TO: A): ACCIDENTS, MISUSE, OR ABUSE, INCLUDING HAZARDOUS ENVIRONMENTAL OPERATION OR EXCEEDING @Xi SPECIFICA-...
  • Page 97 Xi® MTower™ - NTower™ - NetRAIDer™ RE-SELLABLE CONDITION”. SUCH A RESTOCKING FEE IS SET AT THE SOLE DISCRETION OF @Xi AFTER INSPECTION OF THE RETURNED PRODUCT(S). SOFTWARE PRODUCTS AND SPECIAL ORDER ITEMS ARE NOT ELIGIBLE FOR THE 30 DAYS MONEY BACK GUARANTEE.
  • Page 98 Appendix C, Warranty & FCC Information with an exclusive EXPRESS PARTS REPLACEMENT program. Within the validity and applicability of the @Xi Limited Warranty, in the event one or more components of an @Xi product(s) is found to be faulty or defective, @Xi will ship the replacement part(s) to the site of the Customer, free of charge by FedEx Standard Overnight or equivalent shipping service.
  • Page 99 Xi® MTower™ - NTower™ - NetRAIDer™ ON SITE SERVICE Installation hardware labor will be provided at the client site only if the client chose, at the time of the original purchase only, to purchase on-site service from an @Xi-authorized Third-party service provider. On Site Service will be provided pursuant to the terms of such on-site service contract, at sole discretion of @Xi technical support engineers.
  • Page 100 Appendix C, Warranty & FCC Information ADDITIONAL WARRANTY INFORMATION The purchaser may request further information on how to obtain warranty service by contacting the @Xi Computer Corporation Customer Service & Support team at: 1-800-432-0486, fax # 1-949-492-6571, or by writing to: @Xi Computer Corporation, Customer Service, 980 Calle Negocio, San Clemente, CA 92673, USA.
  • Page 101 Xi® MTower™ - NTower™ - NetRAIDer™ computer to the new software user. Any backup copies of the software must be destroyed after seller transfers ownership of the computer to the purchaser. It is the responsibility of the purchaser to create backup copies of the software and comply with any applicable software license agreement and Copyright laws.
  • Page 102 Appendix C, Warranty & FCC Information Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 103 Xi® MTower™ - NTower™ - NetRAIDer™ Class B Clauses Notice 1 Changes or modifications not expressly approved by party responsible for compliance may void the user’s authority to operate this equipment. Notice 2 Shielded interface cables and I/O cards, if any, must be used in order to comply with the relevant FCC regulations.
  • Page 104 Appendix C, Warranty & FCC Information Page 96...
  • Page 105 Xi® MTower™ - NTower™ - NetRAIDer™ Appendix D Glossary This glossary defines the technical terms in this User’s Guide. Ambient lighting Light that is scattered everywhere in the room. Instead of being directed to a certain location, ambient lighting is scattered all over and lights objects up a bit even where no light is directly shining.
  • Page 106 Appendix D, Glossary Brownout A temporary reduction in power, which can last from seconds to hours. Brownouts are the most significant of power problems. During periods of high demand, utility companies sometimes cause a brownout intentionally to provide minimal power to everyone. Browser A client software program used to look at various kinds of Internet resources.
  • Page 107 Xi® MTower™ - NTower™ - NetRAIDer™ Central Processing The “brains” of a computer, which interprets and executes Unit (CPU) instructions. DIMM An acronym for Dual In-line Memory Module, a small circuit board that holds memory chips. A single DIMM has a 64-bit path to the memory chips, compared to the 32-bit path provided by SIMMs.
  • Page 108 Appendix D, Glossary Hard drive A mechanism that reads and writes data on a hard disk. Many disk drives improve their performance through a technique called caching. The most common interfaces for transferring data between a hard disk and a computer are IDE and SCSI.
  • Page 109 Xi® MTower™ - NTower™ - NetRAIDer™ Processes that occur at the same time. For example, a Parallel parallel printer can receive more than one bit at a time. Compare with serial. Peripheral Any hardware device that is attached to the computer, such as a monitor, printer, plotter, or modem.
  • Page 110 Appendix D, Glossary An acronym for Single In-line Memory Module, a small SIMM printed circuit board holds a group of memory chips. SIMMs hold up to nine RAM chips. The computer bus from a SIMM to the actual memory chips is 32 bits wide, compared to the 64-bit-wide path by DIMMs.
  • Page 111 Xi® MTower™ - NTower™ - NetRAIDer™ T-1 line A heavy copper wire connection, divided into 24 64 KB channels at a maximum capacity of 1.54 MB. T-3 line A 45 megabyte line, equivalent to 28 T-1 lines. Trackball Basically an upside-down mouse. Rather than sliding the entire device to direct cursor movement (as with a mouse), the trackball rests in one place.
  • Page 112 Appendix D, Glossary Page 104...
  • Page 113 Xi® MTower™ - NTower™ - NetRAIDer™ Index Numerics Disk Defragmenter utility 56 Kbps modem speed (FAQ) running disk space available, checking (FAQ) diskette drive amperage, checking drives antistatic grounding failure to restart antivirus software failure to start at first handling...
  • Page 114 Index upgrading DVD-ROM viruses See also entries at CD-ROM/DVD-ROM. avoiding (FAQ) failure to eject description of failure to work connections computer to another computer (FAQ) keyboard eject button modem CD-ROM/DVD-ROM drive monitor diskette drive mouse electrical problems network interface card (NIC) protecting your computer from parallel device electrical storms...
  • Page 115 Xi® MTower™ - NTower™ - NetRAIDer™ small hard drive searching switching to Daylight Savings Time viruses (FAQ) File Transfer Protocol (FTP) Internet service provider (ISP) floppy disk account with See disk. changing floppy drive selecting See diskette drive. front panel elements...
  • Page 116 Index ergonomic considerations preinstalled software (FAQ) failure to function printer flickering problems connecting to system unit usage guidelines monitor has pink or green tint (FAQ) mouse random-access memory (RAM) cleaning installing connecting to system unit RESET button ergonomic considerations failure to function safety guidelines ScanDisk utility network connection...
  • Page 117 Xi® MTower™ - NTower™ - NetRAIDer™ telephone connecting to modem Xi Computer Corporation telephone line URL for disconnecting during electrical storms effect on Internet access Telnet zip diskette track selector controls zip drive CD-ROM/DVD-ROM drive trackball ergonomic considerations troubleshooting turning off the computer...
  • Page 118 Index Page 110...

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