System Problem - Dell Venue 8 7000 Series User Manual

System problem

Problems
Tablet does not turn
on
Tablet does not turn
off
Tablet locks up
Tablet is not
responding or behaving
unexpectedly
Tablet cannot boot
into Android
Software or feature
is not working as
expected
34
| Troubleshooting
Possible causes
The battery is
completely discharged.
Possible solutions
1 Charge the tablet for at
least 4 hours.
2 Press and hold the power
button for 7 seconds.
Press and hold the power
button for 10 seconds to
forcefully turn off the tablet.
Press and hold the power
button for 10 seconds to
forcefully turn off the tablet.
1 Restart the tablet. See
"Turning Off Your Tablet"
and
"Turning On Your Tablet".
2 Reset the tablet. See
"Resetting Your Tablet".
3 If the issue is unresolved,
contact Dell. Go to
dell.com/support.
Contact Dell. Go to
dell.com/support.
Software updates may
have been downloaded
in the background.
Restart your tablet, see
"Turning Off Your Tablet" and
"Turning On Your Tablet".